




WhatsUp Gold Network Mapping





Supported Operating System(s):
Windows 7, Windows 8, Windows 10About WhatsUp Gold
Progress WhatsUp Gold lets network administrators find and fix network problems fast – usually before the end users notice. Its unique, web-based interactive mapping interface lets you intuitively see up/down availability and performance at-a-glance for everything connected to your network, both on-premises and in the cloud.
WhatsUp Gold is an on-premise network monitoring solution designed for IT enterprises and managed service providers (MSPs). The solution helps them to manage their IT infrastructure and network activities. It offers tools for discovering, visualizing and monitoring network devices, displaying connections between devices and monitoring network status.
WhatsUp Gold can automatically discover anything connected to the network, ...
WhatsUp Gold Network Mapping
Supported Operating System(s):
Windows 7, Windows 8, Windows 10Average User Ratings
Overall
Ease-of-use
4.0
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
May 2018
Dustin from City of Cleveland, TN
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
Functionality
5.0
May 2018
WhatsUpGold is a great tool for monitoring the status of your network.
We mainly benefit from the alerts system that will notify all specified employees via text/email whenever a part of our network goes down. Typically we will know something is down before our users even notice the problem.
Pros
The alerts are where WhatsUpGold really shines. They are all fully customizable and once they're setup to your specifications they work like a dream. A majority of the time we will know when something on the network goes down before our users even notice the problem!
Cons
This product can do so many different things it becomes a little overwhelming. Once alerts are setup they work great, but the configuration process can get pretty confusing if you haven't done it before. Online training videos on how to configure certain features would be a great tool.
Response from Ipswitch
Replied June 2018
Hi and thanks so much for the kind words! We¿re delighted that you¿re enjoying WhatsUp Gold and we love hearing about how you¿re using it. Please note that we do have a number of videos on Youtube that go into detail on our most recent release WhatsUp Gold 2018 as well as a Quick Tips series of how-to videos here: https://www.youtube.com/channel/UCS2lCWFrs4paSSNpe1JnTnQ If you have further questions about using WhatsUp Gold please feel free to contact us directly or visit our online Community at commmunity.ipswitch.com for more help. Thanks again for using WhatsUp Gold.
July 2020
Ray from CRA International
Company Size: 501-1,000 employees
Industry: Financial Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2020
WUG CRA Experience
Alerting and allowing us to be proactive on issues is main focus and WUG has allowed my team to accomplish that goal. Reporting/automating reports and providing different practices within CRA the option of personalized dashboards to gauge performance has been a favorite offering from IT to our end users.
Pros
Goes without saying that it is easy to implement, intuitive and easy to manage. Dashboards and views are ++++
Cons
been using WUG for over 10years and have brought in to 3 different companies i've worked for---to date, i haven't found anything I dislike.
Reasons for Choosing WhatsUp Gold
full transparency--- I LIKE IT! but with my previous exposure, it's become easier for me to format presentation to upper management when making recommendations.
Reasons for Switching to WhatsUp Gold
I felt Naggios was very archaic both from implementation phase to operational phase. Discovery was clunky and was all or nothing. With WUG you can discover all or base it on subnet/ip ranges. Naggios was not intuitive as is WUG
Response from Progress Software
Replied August 2020
Thank you for the review and for being a valued customer.
November 2020
Mark from Prides Corner Farms
Company Size: 201-500 employees
Industry: Farming
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Functionality
5.0
November 2020
WhatsUp Gold Replaces Monitoring Service
WhatsUP gold is monitoring the same things, if not more, than an IT services company was doing for about $500/mo. This saved us a huge amount of money in the long run and was totally worth the configuration issues we had.
Pros
Customizable to monitor only the network parts/components that we wanted monitored. Able to set it to send email and SMS (via email) alerts to multiple users.
Cons
Network discovery was a bit slow and clunky. After a network change we had to delete the current monitors and do a complete re-scan or it doubled up the devices.
Reasons for Choosing WhatsUp Gold
At the time, we really liked the interface and configuration option. Pricing was similar.
October 2020
Jim from Kelly Services
Company Size: 1,001-5,000 employees
Industry: Staffing and Recruiting
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
4.0
Functionality
3.0
October 2020
WhatsUp Gold
We use Whatsup Gold to proactively tell us when something is wrong before users start complaining. It has served us well in this capacity We use WUG thresholds and netflow data to determine when business (and non-business) processes are interfering with user performance at our branches with limited network capacity. We use the netflow data and work with the branch to have the offending processes eliminated or moved to afterhours when there is no user impact. We use thresholds and dashboard graphs to provide capacity planning information. Overall WhatsUp Gold has been a mixed bag for us. There have been failed upgrades and bugs that cost us time. Page rendering is adequate at best and frustrating at its worst. But is has provided the monitoring alerting, and capacity planning that we need to stay ahead.
Pros
The ease of adding a device, and getting monitors configured with alerts is what like best. To go from no monitoring to getting a text/email when something goes wrong is relatively easy with this product. The ease of putting specific graph items on a page (dashboard) is also very useful.
Cons
The biggest problem with this product is the performance/capacity of the product to generate graphs. Using java to fetch data from the database to paint pages is slow. I can collect 500,000 data items and generate 100,000 graphs without much horsepower with a tool like CACTI which uses php and flat text rrd files to paint the graph. I can put ten times as many graphs on a page and it still paints 10 times faster. This performance limitation is the biggest week point between your products and the competition. I maintain a CACTI server to do the heavy lifting for graphing high density interface switches in the data centers because WUG is too slow. The thing that I like least about the software is the inability of the administrator to manage other users views. and the lack of an anonymous view. You want to be able to give upper management a link to click on to see pretty graphs and charts. They do not want to have to log in. And you do not want them messing up the view so it constantly has to be fixed. Logging in as admin, changing the users rights, logging out,logging in as the user, changing the dashboard, logging out, logging in as the admin and setting the rights back, is a lousy way to have to manage this.
October 2020
Kristina from Tempel Steel
Company Size: 1,001-5,000 employees
Industry: Machinery
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
October 2020
WhatsUp Gold Review
After everything was set up, we have had almost no issues. The customer support is great and the reps are great. The software has free updates which is awesome and the community board is very helpful. I would recommend this product to any IT environment that is looking for network monitoring solution.
Pros
It fits exactly what we need it to do. Monitor our devices and send us alerts when there is an issue. The schematic is also very helpful because we have it broken down into locations and grouped together to make things easier to use. It is also very helpful to put in all the information we have into the details of the device so that its all in one place. It helps us stay organized!
Cons
The set up was atrocious. We had to run a scan like 6 times to find everything. Eventually I had to add things in one by one which took forever. It is not simple to use. You have to really understand the icons and how things are linked within the software. I wished there was better documentation and videos about this. Especially with the setup. The whole installation and setup was a nightmare.
Reasons for Choosing WhatsUp Gold
It had everything we wanted (feature wise) and the price was good. The demo we had was awesome and sold us on the product. I worked with [SENSITIVE CONTENT HIDDEN] who was exceptional at getting us the info we wanted and helping us see that this product was what we wanted. She was overall amazing.
Reasons for Switching to WhatsUp Gold
It was absurdly expensive.