


Auction activity



Supported Operating System(s):
Mac OS, Web browser (OS agnostic)About Accelevents
Accelevents is a cloud-based event ticketing and mobile fundraising platform. In addition to online ticketing and registration solutions, Accelevents offers mobile and online silent auctions, opportunity drawings, online donation pages and text-to-give campaigns.
Accelevents’ event ticketing solution allows event hosts to set up their event and create custom ticket types each with their own prices, sales dates and available quantities. Hosts are able to ask custom questions for each ticket type and gain insight into their event with real-time analytics.
Accelevents’ online fundraising tools allow guests to set up fundraisers. Event participants receive instant donation updates and outbid notifications and can checkout or pay directly from ...
Auction activity
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.5
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
June 2018
Sierra from Community Music School of Springfield
Company Size: 51-200 employees
Industry: Performing Arts
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
2.0
Functionality
5.0
June 2018
Super affordable and effective for silent auctions.
Pros
The price is right! Easy to include images, easy to process payments, easy to edit and update. Overall user-friendly.
Cons
Their sales/customer reps are obnoxious! Originally, they offered me a coupon to join and then wouldn't let me use it. Now I keep getting emails from them even though I've unsubscribed.
September 2020
Vanine from Cascade People & Business
Company Size: 2-10 employees
Industry: Human Resources
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2020
Great Interactive online event platform
Overall we had a great event and got a lot of positive feedback from the participants.
Pros
1. The customer service was great: any time we had a question, a problem, or a bug, we got a quick response from the team and an immediate solution. Guys, you rock! Thanks a lot. 2. The pricing is pretty well calculated - the per participant per day payment makes it much easier for us to calculate our cost per participant and makes smaller online events possible and affordable.
Cons
1. The constant updates that are happening in the backstage - some features were coming and going and after some updates the platform was not functioning well. Which was frustrating, but the supportive team was always there to help out. 2. The platform does not have a mobile or PC app.
Reasons for Choosing Accelevents
Because of the features, pricing, and quick response from the team
Response from Accelevents
Replied September 2020
Hi Vanine, we are happy to hear that you had a great event! We have since added release notes for all updates to the studio and throughout the platform! I hope this helps in the future. We look forward to working with you again.
November 2020
Amy from Passages, Inc.
Company Size: 51-200 employees
Industry: Individual & Family Services
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
2.0
Customer support
1.0
Functionality
3.0
November 2020
I used to recommend Accelevents, but...
I started out a fan of this software. I used this in March of 2020 to do a silent auction for our nonprofit. The platform worked pretty well and seemed reasonably priced. One thing during that experience did rub me the wrong way. I was chatting with Accelevents' [SENSITIVE CONTENT HIDDEN]. He made a rude scoff about how someone might not have an email address. I explained to him that we serve the elderly and disabled population and that many of them may not have an email address. It didn't feel right. Fast forward now (November, 2020). I started setting up my second auction. When I went to activate it, they had increased their pricing by 35% in just eight months! I can appreciate a rate hike, but this seemed extreme. Therefore, I asked customer service if they would work with me on the pricing since I have been a proponent. They straight out said no. I'm moving on to another platform. I miss the days when customer service mattered.
Pros
The software has a solid auction platform.
Cons
The customer service. No one without an email could participate.
Response from Accelevents
Replied December 2020
Hi Amy, our platform is an online auction platform. We require an email address for validation and tracking of bidders. As for the pricing increase, we had not increased pricing for 5 years and then honored our legacy pricing for 6 months after increasing it.
April 2018
Robyn from Eastgate PTA
Company Size: 11-50 employees
Industry: Architecture & Planning
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
1.0
Value for money
1.0
Customer support
1.0
Functionality
1.0
April 2018
Was at the event but had to use my phone which was weird and asked me to confirm all the information
People bidding from home who selected buy it now pricing
Pros
Ability for non attendees to bid There are no other pros, and even non attendees had trouble. There are no other pros. I would advise our group to use another mobile bid service, or have proxy bidding for those that cant attend
Cons
Didn't close, confusing, redundant info asked for. I was never outbid for any thing because people weren't bidding from home
Response from Accelevents
Replied May 2018
Hi Robyn - Thanks for your constructive feedback. While it is a new format to get used to, we have found that our clients actually love the element of bidding with their phone via text message. Our system allows for anyone to bid, even those who are unable to attend the event. For those who have trouble with the system, we offer a staff feature so that a staff member can bid on behalf of an event guests. I hope this help!
November 2020
Michele from Portage APL
Company Size: 11-50 employees
Industry: Non-Profit Organization Management
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
November 2020
Accelevents Saved our Auction!
Accelevents really did save our spring auction. When COVID hit and we had to cancel our live event, we knew our fundraising efforts were going to take a big hit. Then we found Accelevents and the staff helped us get our event online quickly and easily. Our virtual auction was a big success! Now we are using Accelevents again for our holiday auction. We are very happy with the platform and the fantastic customer support!
Pros
Very easy to use, fast and easy to learn, wonderful customer service, very knowledgeable staff that answered all my questions quickly, and a great price.
Cons
Would love a bit more customization options for how the website looks and feels. It would be nice to be able to add a short paragraph of verbiage at the top of the auction and fund a need pages. In addition, we would like to be able to reorder the "tabs" so the About tab was first, then the bid on auction items tab, and then the fund a need tab. In other words, we wanted to be able to say a little bit about our organization on the first page that people see rather than having the auction items be the first thing they see.
Reasons for Choosing Accelevents
Accelevents was a more cost-effective choice for our small non-profit and had all the functionality that we needed for our virtual event.