Bloomerang Software

4.66 / 5 (519) FrontRunners

Our advisors have recommended this product 50 times in the last 30 days

About Bloomerang

Created in 2012, Bloomerang is a solution for small and growing nonprofits. It enables users to view an organization's donor records, track the best time to contact each donor and measure a donor's engagement level to make it easier for users to know when someone should be contacted.

This proactive approach can help simplify maintaining and increasing donor loyalty, as well as revenue. 

Donor retention rates can be accessed at a glance from the Donor Retention Cockpit, where each donor has a profile of their giving summary. Engagement levels are ranked by “cold”, "cool", "warm" and “hot.” 

Bloomerang is a cloud-based system and allows for unlimited users. The system is a particularly good fit for small to...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 2000

519 Reviews of Bloomerang

Average User Ratings

Overall

4.66 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(365)

365

4 stars

(135)

135

3 stars

(13)

13

2 stars

(1)

1

1 stars

(5)

5

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 519 results

November 2019

Jeff from American Venous Forum

Verified Reviewer

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2019

Excellent for Most Non-Profits

At a prior non-profit, I switched them from Raiser's Edge (desktop) to Bloomerang. I gained a ton of features and saved quite a bit. The conversion was painless. I've only had to contact support a few times and they have always been extremely helpful. In my current role, I set them up with Bloomerang as their first database. I have also recommended it on multiple occasions.

Pros

Bloomerang is intuitive and easy to use. Creating and reporting with custom field has never been easier and really allows you to customize it to your needs rather than using a standard field for something else. The ability to create embedded forms is a lifesaver. The integrated email capabilities save me from having to purchase another solution like Constant Contact. Plus, these interactions are automatically recorded in the donor/prospects data file. The integrated DonorSearch option is convenient, useful and cost-effective.

Cons

If my organization ran a ton of events, I'm not sure this would be my optimal solution. Currently, there is only one level of access - so I can't let a Board Member in to look around because any accidental changes they make would be permanent. I know that Bloomerang is working on this though.

Reasons for Choosing Bloomerang

Ease of use, integrated forms/email/DonorSearch, custom fields

May 2020

Dorothy from shalom community center

Verified Reviewer

Company Size: 11-50 employees

Industry: Fund-Raising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2020

Bloomerang for Small Shops

In a word, great. We really appreciate their graduated approach for pricing. They have a set rate for certain number of records and don't raise the price until the organization increases its donor numbers, thus same price until organization is better able to pay for increased services. They seem to be open to customer feedback about additional features that would improve the product as they do make upgrades.

Pros

Moving from FileMaker Pro to Bloomerang.

Cons

We just figured out that their server can't handle a HUGE increase in users as what we experienced with Giving Tuesday related to the COVID-19 pandemic.

Reasons for Choosing Bloomerang

Bloomerang offered more features for not more money. We liked the graduated pricing approach. We really appreciate the personal communication with Bloomerang staff. Bloomerang has great customer support and wonderful training options!

Response from Bloomerang

Replied May 2020

Thanks, Dorothy! We love product/feature feedback, so keep it coming! Since Giving Tuesday, we've beefed up our servers. Would you believe we had 10x the usage as we did the last GT? We're covered for that now, and more!

February 2020

Kerrie from Lead Virginia

Verified Reviewer

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

February 2020

Bloomerang for non profits

Having bloomerang has allowed us to be able to have all of our data in one place instead of having multiple spreadsheets in various places. It helps when finding information for potential donation requests and providing back up. I like that all employees can access information for all of our constituents in one place so we can tell who talked to who and when. It has helped to streamline many of our functions.

Pros

The ease of use of the software, getting to the necessary information is very easy. I also like the on-demand tutorials, this allows the user to reference something they don't know how to do and watch a live example. I also like the support chat feature, you never have to wait very long and they always assist with finding the best option.

Cons

The only feature that I struggle with is that you cannot use the event registration feature if there is no payment. I know they can fill out a form that we can add to our website, but there should be a way to allow the use of a registration form without payment.

Reasons for Choosing Bloomerang

Cost and ease of use

February 2020

Jill from Wesley Foundation

Verified Reviewer

Company Size: 2-10 employees

Industry: Fund-Raising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2020

Great support help

We wanted an easy to use and affordable donor management system and Bloomerang has definitely provided that.

Pros

Economical. Great support. Easy to create reports. Perfect tools for record-keeping of donations as well as interactions with constituents.

Cons

I'm pretty happy with most everything. Some of the challenges are based on my own limitations. There are so many tools within Bloomerang that I have yet to use or explore.

Reasons for Choosing Bloomerang

I felt like there were more features that I would use on Bloomerang. I spoke to several current users of both products and liked the feedback I received on Bloomerang users.

May 2020

Alicia from Code Platoon

Verified Reviewer

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

May 2020

A great option for any nonprofit!

Bloomerang is a pleasure to work with! Their customer services is topnotch.

Pros

Bloomerang is an excellent donor management tool for our team. After careful research of many options, Bloomerang stood out for its ease of use, library of video tutorials, and functionality. It was easy to set up and has been integral in growing our development pipelines.

Cons

Every once in a while we run into a feature we wish was available. Our team is able to quickly open a ticket with the technology team at Bloomerang and many times the feature can be added!

Reasons for Choosing Bloomerang

Bloomerang was easier to use and we really liked to video tutorials available.

Response from Bloomerang

Replied May 2020

Thanks, Alicia! Keep those product/feature requests coming; we love it!