A Must Have Service for the Community

Pros

Everything! Excellent Customer Service, the ease of taking donations, the ability to have different funds/categories, an all in one system and a lot of features that pertain to a masjid such as membership and much more. Due to the demand we have been experiencing, we recently bought another kiosk and the amount of donations we are receiving is phenomenal Alhamdulilah because of Mohid!

Cons

None so far, everything works as expected. Have been using it for the past year and half, and have no complains.

MOHID review by ISCN

Overall we are very happy with the application just wished that we have even a read only API access to our data so we can customize our own reports and manipulate data on our end. Each Masjid has its own requirements and understandably MOHID can not accommodate every wish. Given access to select API will help Masjid management to handle their own data in a way not provided in MOHID.

Pros

very responsive application All in ONE solution Excellent security and access management We really like donation module and been able to map program accounts to ledge accounts.

Cons

Reports, forms not customization NO API access to generate on demand reports not available in MOHID Should have more powerful widgets which can be customize from font size and type of information displayed thru widget.

Overall good experience but imporovement needed

Looking forward to a more agile software as you continue to improve. We are proud to be working with the MOHID team!

Pros

No other software out there that focuses on non-profits. The backend has been great. Great customer service!

Cons

Functionality like membership has not been what we expected. Improvements needed.

Using MOHID Kiosk and its portal has increased our organization donations. We can quickly setup our campaigns and see the results in real time

We are overall satisfied with including MOHID as one of our primary non-profit revenue generation tool.

Pros

Easily setup donations categories and campaigns for the Kiosk and Portal Monitor donations in real time Easily get the desired reports Accounting has all the transaction information and we do not need to followup with any details

Cons

Setting up Fundraising and Program events needs more customization options like add new fields as mandatory and optional. Allow to have limited access so they can generate reports for the various donation campaigns or allow setup of auto generating and mailing reports to an email list.

Great system for Donation tracking for a Non-Profit

Pros

The system is easy to use. Reporting can be enhanced but it provides key reports flawlessly. The credit integration is great.

Cons

Not allowing to do a wild card search on screens. The reporting and the pledge modules need to be enhanced for better functionality. There are things that can be done, one is to run failed transactions automatically for 3 times before you mark it a failed. Also if a new card has been updated, it does not run the payments that have not been collected in the past months, etc