About DonorPerfect Fundraising Software

DonorPerfect is a fundraising solution suitable for all nonprofits. It helps users manage donations, contacts, receipting, reporting, email and fundraising initiatives from a single system.

Dashboard analytics and reporting provide insight into what drives donations, and organizations can send personalized email communications through Constant Contact to donors and supporters. Integrated online forms automatically enter gift information into the donor database, and it can accept and process recurring donations. Development professionals can use DonorPerfect to track information about donors, prospects, volunteers, staff and other constituents, and event managers can use auction management tools to manage silent, live, mobile and online charity auctions.

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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000

611 Reviews of DonorPerfect Fundraising Software

Average User Ratings

Overall

4.49 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(374)

374

4 stars

(180)

180

3 stars

(41)

41

2 stars

(7)

7

1 stars

(9)

9

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 611 results

November 2018

Brett from Seniors Services Society

Verified Reviewer

Company Size: 11-50 employees

Industry: Fund-Raising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

DonorPerfect for the Smaller Non-Profit

I highly, highly recommend, DonorPerfect, and am currently attempting to have my present employer switch to it from a far less intuitive donor database. I honestly cannot sing the praises of DonorPerfect enough. It is a donor database designed by fundraisers, who continuously accept input from other fundraisers.

Pros

There is so much to love about DonorPerfect. After 10 years in professional fundraising, working with everything from the most-known donor database to numerous smaller ones, DonorPerfect really is perfect. It's extremely intuitive, and extremely customisable. During my training, I was actually jumping ahead of my trainer, and ended up not using a full two hours of the training DonorPerfect provides. Furthermore, I was able to quickly and easily train others on how to use the database.

Cons

There was one quirk around using Tab, where it would skip a field near the top of the main Constituent page, then jump back up to it. I never did figure out how to work around that issue.

Response from SofterWare

Replied November 2018

Thank you Brett for the awesome review of DonorPerfect. I am glad to hear how easy you found the system to learn. The Technical Support Department is available to assist with any questions you may have when working in the system. Please reach out to them about they issue you are experiencing when using the Tab key. Regards, Ellen Molon, Client Relations Specialist

August 2020

Jessica from STAGES St. Louis

Company Size: 11-50 employees

Industry: Performing Arts

Time Used: Less than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Ideal CRM for Mid-Size Nonprofits

DonorPerfect offers everything we need in a CRM database. The phone app, while not offering everything you get from the full site, is more than sufficient for plugging in to get information on the go.

Pros

Donor Perfect is very user-friendly. The Quickbooks integration is vital. Constant Contact integration is a feature we never knew we needed.

Cons

There are some limitations in reporting that can usually be worked around in some way, but can feel like you're coding more than running reports. That area is less user-friendly for our older employees.

Reasons for Switching to DonorPerfect Fundraising Software

We had Raiser's Edge and Financial Edge, with an annual Blackbaud bill in the high tens of thousands. Switching was initially a way to save money, but after converting to DonorPerfect and Quickbooks it's clear that they are both superior softwares for our use. As a mid-size nonprofit, RE and FE now feel like they are more conducive to very large organizations. We just weren't using that much of the software. RE felt dated in its interface and cumbersome to learn/manage. DonorPerfect training was straightforward and the software offers everything we need to manage our database successfully.

December 2020

Anne from California CASA

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Excellent donor management software for a small organization

Our experience has been excellent overall.

Pros

DonorPerfect replaced an old version of Salesforce, and it is night and day in terms of functionality, user interface, and benefit to our organization.

Cons

We are still figuring out some of the reporting functions and it would be nice if there was a greater variety of "canned" reports that could be modified.

Reasons for Choosing DonorPerfect Fundraising Software

Functionality, price, support, and the long experience of DonorPerfect in terms of small nonprofit organizations.

Reasons for Switching to DonorPerfect Fundraising Software

We were not getting what we needed from the platform; not a good design for nonprofit fundraising -- it is more for for-profit sales management.

June 2016

Carlyle from Sierra Harvest

Industry: Environmental Services

Time Used: Less than 6 months


Ease-of-use

3.0

Customer support

4.0

Functionality

2.5

June 2016

Frustrated with a few main features.

Pros

The integration with Constant Contact allows us to see whether a person is opening our emails (and create calculated fields based on their engagement) without having to log into Constant Contact. And we can still take advantage of Const Contact's good reputation, style templates and easy user interface. I like that I can set up monthly donations within our system and the credit card data is stored there (securely). There is a lot of flexibility in what you can do. The downside to this is the more you customize/deviate from the standard "donor only tracking" the less the built in reports will help you.

Cons

You can not find, sort, view and edit a subset of records within the database. We end up exporting most of our reports to excel, which is very counter-intuitive, takes more time and often ends up resulting in a lot more work as people edit the excel spreadsheet which then must be re-imported. The lack of this functionality is causing us to look around at other software. It does not have a good way to manage households: they recommend putting spouses on the same record, and if one is a business owner (whose business gives separately), the business shows up as a duplicate record on many reports and must be manually removed. And I have no idea how they would handle it if you put spouses on separate records (so you could track their volunteer hours separately, for example)! How would their donations show up? How would you make sure they didn't receive duplicate mailings? If you were segmenting your database into 3 chunks (based on giving history), how would you make sure that the two spouses ended up on the same list? The automatic download (from weblink forms) is very primitive--there is not a very functional de-duplication system that allows you to compare the records being added with what is already in the database. So as a result, you are likely to lose data or end up with lots of duplicates. The calculated fields can be very powerful, but they are SO counter-intuitive. They do not allow you to create formulas using if/then terminology without having to create multiple calculated fields that interact with each other...and there is no way to group the calculations together so you can remember what you did. I wish they used standard formula protocol like excel and filemaker do.

December 2020

Caroline from Twisted Pink

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2020

Twisted Pink loves Donor Perfect

We are thrilled with our move to Donor Perfect and highly recommend this product.

Pros

The software allows our organization to stay connected to donors in a way that was not possible with our old database. We love the ability to connect and retain donors and obtain reports very easily for our board. The website Forms are a must to our organization!

Cons

Donor Perfect needs a better event auction integration that utilizes text messaging for events rather than email only.

Reasons for Switching to DonorPerfect Fundraising Software

We needed more reporting features and the ability to access donor information in a more streamlined way. We also needed online website forms and ability to communicate with donors.