Very happy in Nova Scotia

Awesome. From beginning to end they have supported our end goals and the implementation of their software. They helped us with all sorts of issues and e use their solution for communication, events booking and calendar, room booking and scheduling, two kinds of memberships and numerous products. Couldn't be happier with the product but their service our our rep, were the best part. Lots of support which is so appreciated in a largely volunteer environment.

Pros

Findjoo solved all of our issues, it provides our community centre with a robust events calendar, a booking calendar, a database and exemplary way of capturing data, allows for online payment and communications and simply made our largely volunteer organization much more efficient and professional. So many great features in the calendar and room booking pieces. We can manage events and provide a great customer experience at the same time. We received superb customer service from Representative.

Cons

Our installation was complex and we chose to implement all of the modules at one, Findjoo held my Hand and Representative helped us get to the end. No complaints.

Excellent CRM. Even better support.

The software is easy to use once you've got the basics down, and I can't speak highly enough about the customer service we have received. While Findjoo doesn't compare to some other large and much more expensive platforms, I believe it provides the greatest "bang for the buck" you'll ever find. The software did not appear to fit our every need in the beginning, and we didn't even realize some of the features we needed until after the transition from our old platform had begun. At every turn, Findjoo was right there to correct and customize the software so it did what we needed. If you're unsure whether or not this platform is for you, I highly encourage you to setup a trial with them. And from my experience, I'd recommend simulating some of the real-world activities you plan to do, and ask for help doing so. Let these guys show you what can be achieved. We had no idea what the software was fully capable of until we started really using it, and I'm sure we haven't found all the possibilities yet! Bottom line: Affordable, surprisingly customizable, and amazing support. Highly recommended.

Pros

The software is very easy to use and the customer support is extremely helpful.

Cons

Could be more linkable interaction between sales transactions and member profiles, and perhaps some work on the reporting side, but since just about every request or suggestion we've submitted has been solved one way or another, this is a very minor point.

NAECTE Grateful for Findjoo!

Any time I have needed to fix something or offer a new component (a new type of purchase or make templated emails) [SENSITIVE CONTENT HIDDEN] has been readily available to show me exactly how to get something to work! He is amazing and so is Findjoo! I highly recommend this product and company!

Pros

Findjoo is an amazing management system for organizations requiring important membership, communications, and purchasing power! There are more functions will will continue to pick up on and use as we grow our national association, such as labeling board membership for conveninent mass emailing and tracking of emails (who has opened, read, etc.), offering conference supports on the software side, and so forth. We love the interface between our Wordpress website and the Findjoo membership, purchasing, and communications offerings. One great example of what this powerful software can do: We can host a lookup database on our Website, which sorts by our membership regions and pulls forward the information from Findjoo in realtime. The services are amazing!

Cons

I cannot find any at this time! The product works well for us!

Findjoo for non-profits

Okay, I am not sure its worth the cost based on the way we use it, as a donor database, newsletter and website interface with square.

Pros

I like the support we receive, which is usually quick.

Cons

They don't warn you when completing maintenance which disrupts purchases, the system was down for several days once leading up to a large event and we lost sales.

Editors Canada Findjoo review

We were able to implement a new membership level based on whether a member had previously been a student affiliate that we would have had to track manually had [SENSITIVE CONTENT HIDDEN] not been able to build it for us.

Pros

Very customizable! Our association has lots of unique features and membership levels and [SENSITIVE CONTENT HIDDEN] was able to help us set everything up so the correct data was captured.

Cons

It would be nice to have a few more default templates. We had to spend some time figuring out what information is necessary for tax receipts and stuff like that. It would be helpful if that was already coded into Findjoo.