Fonteva for Associations Software

I would highly recommend this to any organization that is looking for an AMS. The ecosystem I mentioned above is the reason that will sure your organization is in the good hand and win in the long run.

Pros

The first and major reason is MemberNation by Fonteva is based on Salesforce, no chance it will be bought out or merged by another company. Second reason is Fonteva provides the bridge that makes it easy for nonprofit organization to use Salesforce to handles its membership, events, community and other functions of a modern organization. Third reason is Salesforce, like Apple, has its own AppExchange market (think it as Apple's App store), if there is any need not covered by Salesforce and Fonteva, there is probably an app for it in the AppExchange market. It is like you have three vendors working on you. This ecosystem is what makes Apple successful, and it will make Salesforce and your AMS successful. It will always be up to date. Last reason is there are a lot of vendors supporting integration with Salesforce/Fonteva.

Cons

Because AMS by its nature is one size fits all, so some more or less customization might be required. Fonteva has its own Join Process, it is flexible enough to match 95% of our existing membership process, we have deal with that 5% by changing our business process.

Pros

Associations have transactions that differ from traditional corporate ones. Fonteva provides very flexible platform that can support membership subscriptions, event registrations, etc.

They have great engineers that are always willing to help with a custom solution for your organization as well.

Cons

A lot of times a custom solution is needed - they won't have everything you want 'out of the box', but they're more than willing to help.

Pros

I really like the flexibility of Fonteva for Associations. We have a lot of ideas to innovate and update our processes and this software does a great job in tailoring to our specific business needs.

Cons

It’s very difficult to make decisions based on the various software updates that occur throughout the year. It’s a challenge to project the future since we won’t know what enhances are coming up in the system.

NA

Pros

The user friendly experience... and the ability to explain to our members functionality

Cons

Time to lean capability and bandwidth we have to teach users in our office

We have had a great experience during our implementation. All the staff that we have interacted with have been knowledgeable and quick to respond.

Pros

Easy to configure. User friendly and innovative

Cons

Nothing so far. We have had a great experience.

Special configuration, data conversion

Pros

On salesforce. Up an2d coming ltechnology

Cons

Hard to customize. Our association has a lot of membership structures

Using an AMS based on SFDC allows us to integration much more easily with other vendors and systems. A huge win for our association

Pros

Our association has been using SFDC for about two years and we tried to integrate our old AMS with limited success. It made sense for us to move to a SFDC based AMS and now our AMS and SFDC data share the same database so no integration necessary! I highly recommend moving to Fonteva

Cons

We now have less control over our AMS as we are at the mercy of SFDC but the advantages outweigh the cons

The staff has been very knowledgable and guided us well through our implementation.

Pros

The integration of the product with other salesforce applications is fantastic. The easy membership renewal process is a big improvement over past product.

Cons

haven’t experianced a major issue with the system.

Pros

Easy to use, and integrates with EVERYTHING

Cons

Can be a bit slow, but I hear it will be speeding up.

It has been a positive one. The product is great and user friendly and the staff is awesome!

Pros

It allows many different products to be integrated in one place

Cons

I don’t have any complaints so far! We are still at the beginning stages!

The fonteva staff have been excellent and helpful throughout our implementation.

Pros

Makes Salesforce a useable solution for the non-profit membership based association.

Cons

Still in the implementation process but have not ran into any dealbreakers for our use cases.

We are still in the implementation stage, so I’ve refrained from forming a concrete opinion on the software one way or the other. It holds a lot of promise and we’ve had good customer service overall, but it remains to be seen whether some of our more pie-in-the-sky hopes and wishes will be granted. I’m hopeful!

Pros

Integrates well into Salesforce, allows us to work with member data using mobile, desktop, tablet. Provides lots of options to plug in additional apps to improve our member experience and make our working lives easier.

Cons

Reporting is limited by the Salesforce reporting capabilities, which makes the AMS feel quite limited. We’ve had to use extensive customizations to allow our board-approved price rules, integrations, member communications, etc. to thrive. Had some issues moving from UAT to production environment.

Pros

Ease of use. Flexibilty for users and easy to navigate.

Cons

Contact bugs and custom fields that break during updates.

Out of every major AMS vendor Fonteva was the only company that could not just meet our technical needs but vowed to work with us to build for our future.

Pros

Salesforce Platform - it is contstantly improving

Cons

Salesforce Pricing - lets face it, Salesforce is expensive

Pros

We conducted an in-depth search and review to evaluate and select an Association Management Software (AMS) for our medium sized Association. There are a variety of reasons as to why we selected Fonteva, but to summarize here are our main reasons for selecting this product.

1. User Experience - The SF Lightning and Fonteva user experience for our end users is clean, simple, and easy to learn. The flexibility it offers is clear and concise to staff and will make their day to day work much more efficient. The system is highly configurable.

2. Community Groups - For a chapter based association like ours there will be many benefits to having this feature enabled. Chapters will have a variety of accessible features that our current AMS doesn't easily offer.

3. Integration - We use a wide variety of other software to run our organization. Salesforce and Fonteva's ability to connect with and integrate is simple and cost efficient.

I highly recommend this a solution for your Association.

Cons

No negatives have been found yet. Of course, you'd love for it to be cheaper. Keep an eye on the size of your environment.

Pros

Even the most technically challenged individual will understand how to use the software. The site is clean, straightforward and customizable for your respective organization.

Cons

Only thing i do wish is the ability to change titles of items like "notes" on internal profiles based on organizational needs.

Pros

The AMS is build directly on Salesforce. It offers a wide range of possibilities due to Salesforce's flexibility. The apps they have built as part of the Membership suite are easy to use and can be tailored to fit business needs within certain constraints. The staff appear eager to help and are knowledgeable.

Cons

As with the events module, I feel that there can be some improvements to the outward-facing elements regarding SEO. Some of the features that are of interest aren't available until an upcoming release.

member benefits. Event creator. Online forums and communities. easy payments.

Pros

We just transitioned to Fonteva 2 months ago and it has been such a smooth transition. Love the events and ecommerce features. My members love the badge and community features!

Cons

I don't like not being able to delete accounts or contacts. Also with the data merge I have a lot of old accounts and duplicates. Wish there was a better scrub system initially.

It offers me the possibility of doing activities in several programs, which is very important for me, since I can take advantage of each of the particular skills of each software and generate a better product. all through a cloud of data

Pros

Infinite possibilities of exchanging truthful information at the right time and with the option of choosing the right tool. Is a very flexible application that presents multiple users with tools to manage a group of employees linked through the cloud, skipping distances and thinking. the app allows you to focus on a shared goals.
They overcome the rigidity of a software and develop many app that evolve together with the users and their experiences, they honestly guarantee the success.
An excellent option for companies that visualize the need to adapt to the digital era

Cons

The registration process, It can be a little common and tedious that´s all. fonteva does not present cons against which to be alarmed.
The app depend on an excellent infrastrutura of data and speed of communication, which becomes very difficult for the countries with deficiencies in the web infrastructure

A solid platform for associations to manage and improve their processes from.

Pros

Solid well laid out financials to rival the best finance systems
Extebsability of all objects - ability to add fields and formulas

Cons

Member portal is not quite as flexible as a full CMS
No VAT inclusive pricing
Not completely written in lightning yet