



Event management




Supported Operating System(s):
Web browser (OS agnostic)About Fonteva for Associations
Fonteva For Associations is an association management solution built on the Salesforce platform. This system captures and tracks all member data on a single screen to for association managers.
Its core applications include accounting, fundraising, constituent management, event planning and communications tools as well as e-commerce capabilities for processing product and merchandise sales, dues, subscriptions and registration fees.
Portal area of Fonteva enables members to communicate with one another, pay dues and keep their contact information up-to-date. Committee management module facilitates communications among committee members, track their participation and distribute documents and minutes. The education management module helps in processing r...
Event management
Supported Operating System(s):
Web browser (OS agnostic)Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
August 2018
Harry A. from Association of the United States Army
Company Size: 51-200 employees
Industry: Non-Profit Organization Management
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
August 2018
Top Notch Association Management Software
Pros
We conducted an in-depth search and review to evaluate and select an Association Management Software (AMS) for our medium sized Association. There are a variety of reasons as to why we selected Fonteva, but to summarize here are our main reasons for selecting this product. 1. User Experience - The SF Lightning and Fonteva user experience for our end users is clean, simple, and easy to learn. The flexibility it offers is clear and concise to staff and will make their day to day work much more efficient. The system is highly configurable. 2. Community Groups - For a chapter based association like ours there will be many benefits to having this feature enabled. Chapters will have a variety of accessible features that our current AMS doesn't easily offer. 3. Integration - We use a wide variety of other software to run our organization. Salesforce and Fonteva's ability to connect with and integrate is simple and cost efficient. I highly recommend this a solution for your Association.
Cons
No negatives have been found yet. Of course, you'd love for it to be cheaper. Keep an eye on the size of your environment.
October 2020
Shruti from APA
Company Size: 51-200 employees
Industry: Non-Profit Organization Management
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
October 2020
This is one of the best cloud based CRM out there for Membership Management.
The product is the best out there and has lot of options to customize. The staff is very supportive.
Pros
Software is easy to use and has lot of flexibility to tailor it as per the association needs.
Cons
The software has some room to improve. We have soem issues with Join process and renewal proceeses which can be improved. We also think finance side of Fonteva can be made better by improving schedule payment and lockbox functionality.
Reasons for Choosing Fonteva for Associations
For its core functionality of Membership Association Management
Reasons for Switching to Fonteva for Associations
To laverage could based functionality and move away from traditional client server environment.
April 2020
Anonymous
Company Size: 11-50 employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
2.0
Value for money
1.0
Customer support
1.0
Functionality
2.0
April 2020
Fails to deliver on many promises. Lots sacrificed with little payoff.
Pros
I like that it's built on Saleforce CRM.
Cons
Implementation took much longer than anticipated and cost much more than forecasted. Elements of each part of the software fail to meet expectations. Core competencies such as invoicing, events set-up and managment, reporting, renewals, and eCommerce have been faulty. Support does not include support for the whole system. Their business model changed to using 3rd-party companies for setup, configuration, and advanced support. Upgrades are not free, and fees are not controlled and predictable. eCommerce engine fails to meet standards for SEO and basic eCommerce structure. Emails and integration with platforms either don't work or require excessive labor. Renewal and invoice automations can fail.
Reasons for Choosing Fonteva for Associations
Sales process and promises. Built on Salesforce.
Reasons for Switching to Fonteva for Associations
Membersuite by its own admission was subpar and experiencing problems.
October 2019
Julia from ZERO TO THREE
Company Size: 51-200 employees
Industry: Professional Training & Coaching
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
October 2019
Six months in and loving it
Platform user - we use Fonteva for membership, events and e-commerce. We had a great planning and implementation process. The Fonteva team is honest, transparent, good partners (they tell you when you are trying to do something that doesn’t make sense in the system), and highly responsive.
Pros
Users can adapt functions in meaningful ways to fit their business needs without a lot of admin or other support
Cons
Reporting is not always intuitive and does often require admin support to do higher level reporting
Reasons for Switching to Fonteva for Associations
Data structure (person accounts) didn’t fit well with our need and limited our ability to integrate with non-profit tools such as the Salesforce Non-Profit Success Pack
October 2019
Vanesa from AMT
Company Size: 51-200 employees
Industry: Information Technology and Services
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2019
Awesome Product!
Fonteva is a fabulous company but the Fontevans are are absolutely the greatest group of folks to work with!
Pros
Ease of use. We needed a product that would work with our business model which is unlike regular membership processes.
Cons
I think its a great product so far. I have no cons at this time!
Reasons for Choosing Fonteva for Associations
The product is what bet suit our very unique business model.
Reasons for Switching to Fonteva for Associations
The software is about 25 years old ad doesn’t work for our current or future business model ideas.