GiveGab Software

No problems. A good overall experience!

Pros

Ease of use. Whenever I had something about which I was unsure, the steps were provided for me. Very friendly!

Cons

In a world seemingly full of "jumping through hoops," this was one more. It's another layer.

Pros

It was so easy to access and to understand

Cons

nothing at this point It was so easy to use

Pros

Customer service is super helpful and available

Cons

Really nothing that I don’t like about it.

Pros

Simple, easy to understand interface for the non-profit. Just as easy for the donor. The ability to promote and be seen was flawless.

Cons

The platform fee was much higher than I'm used to. That's my only con

Pros

Limited use for specific event. I liked that there were multiple tutorials/training links but wish I had more time to go through them.

Cons

Not as intuitive as I had hoped for. Because it was suited for a specific event, I did not get a feel for a more comprehensive donor management platform.

Pros

I think that GiveGab is the easiest peer-to-peer platform for ANYONE to use. Fundraisers of all ages find it easy to use!

Cons

I would love to have a little more control in the html - like anchoring links to certain parts of the front page

Love the help I got for NY Gives Day.

Pros

The GiveGab website is user friendly. I had no problems setting up our account and profile. The staff are some of the friendliest people I have met and are willing to even come to our office to show us all the feature and products they have to offer.

Cons

Regarding the Volunteer side of the software, I wish there were more features to run reports on volunteer hours, days, etc.

Overall the support has been exceptional

Pros

Able to easily upload pictures, modify the home page. If I have a senior moment the staff is quick to respond

Cons

Would like to have the option to select a cause, then have a sub-window open with various amounts. Example...select "school science lab" then have a box open to select 25, 40, 100 dollars or select your own amount

Pros

Very easy to use and the staff was helpful with any problems

Cons

I'm not great with computers so I wasn't able to add a picture

Very good experience. We've had a profile on the site for several years now and the improvements to the website have been great !

Pros

Clean, easy to navigate interface. Very easy to update information.

Cons

Not much. Perhaps would like to see my username in the top ribbon. Always nice to see who I'm logged on as. But that knit-picking. Not much to complain about.

Pros

So easy to use and useful features. The information provided will certainly help us in building our donor base and communicating easily with them.

Cons

There is nothing negative that jumped out at me while using this software.

Pros

Ease of navigation - user friendly - design/appearance

Cons

I can't think of any downsides to the software

I was have trouble registering for this year's Big Give campaign (2019). Even though we were registered for last year event (2018), you have to re-register each year as a new participant.

Pros

The GiveGab team is very knowledgeable and quick to response when you have a question.

Cons

Sometimes not as intuitive as I'd like it.

It has made it easy for us to show our need for donations and explain what will happen with their donation

Pros

Very easy to set up a site for a project in need of donations

Cons

If you have more than two sites for giving it is difficult to get to the administration page on some of the sites.

My school has greatly benefited through GiveGab, as we're able to fundraise a sufficient amount of money every year, seamlessly using this platform.

Pros

How easy it is to advertise, and for donors to contribute.

Cons

The only thing I could ask for would be more customization for an individual fundraiser's page.

Give Gab has been very supportive-the first year of The Amazing Give we required quite a bit of support. They were prompt and curious and offered helpful suggestions. The free fundraiser has proven successful and we are up to 88% of the goal.

Pros

Easy to navigate, even for a non technical person like myself.

Cons

I had trouble changing font color when trying different themes. I did not change the theme because of this issue. It was not that important to us-we all liked FETCH theme.

We use GiveGab as a nonprofit during #NYGivesDay each year and find it a pleasant experience both in setting up our profile and getting answers quickly to any questions we have.

Pros

The GiveGab software is intuitive an easy to navigate, edit, upload and manage.

Cons

Remembering from year to year how to manage our profile, but it comes back easily.

Very simple!

Pros

Very user friendly, this was our first time!

Cons

Nothing yet! This was our first time! Can't think of anything

All though it cost money to start, money received is money we wouldn't have received in the first place, so it pays for itself many times over!

Pros

That there is a lot of people who have been so very helpful and more the willing to explain or help me through the process. Those I spoke to on the phone were happy go lucky people you could here it in their voices.

Cons

I found the setup a little difficult, it wasn't easy for me to navigate through the pages. Still learning, BUT I do have to say, your staff is more the willing to help out.

It would be impossible for a very small non-profit organization like us, to produce a sophisticated website with the looks, financial and legal considerations required. Great tool!

Pros

It is very easy to navigate and provides many different options to customize your fund raising event.

Cons

Getting started. Once I was in, piece of cake.