About iMIS

iMIS is a cloud-based solution for nonprofit, association, union and membership management. It offers a wide range of optional features including CRM, membership, fundraising, online payments, website management, email marketing, events, product sales, education & certification and more.

iMIS also includes an open API with hundreds of integrations, workflow automation, a built-in engagement scoring engine, dynamic dashboards and an optional web CMS.

With iMIS users can unify databases, online payments, websites and third-party applications into a single cloud-based engagement management system (EMS).

iMIS is built with industry-standard Microsoft tools, powered by the Microsoft cloud and supported by a community of consultants and app deve...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

71 Reviews of iMIS

Average User Ratings

Overall

4.31 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(34)

34

4 stars

(26)

26

3 stars

(8)

8

2 stars

(3)

3

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 71 results

January 2019

Michelle from Board of Certification/Accreditation

Verified Reviewer

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

January 2019

Been Using this CRM for 9+ Years

Love iMIS for the most part! Does everything I need it to do and there are user organizations out there that offer great free resources for this product.

Pros

This is the highest-rated association management software out there, which is the reason why my organization went with them. They've also been around for quite sometime, which is also a plus. The software does what you need and can be customized in almost every way possible.

Cons

It is definitely on the pricier side of the spectrum, but is worth it for the most part. Also, customization became much cheaper in the newest version but if you're on an older version, it can be expensive to customize.

December 2019

Larry from Inter-Company Marketing Group

Company Size: 2-10 employees

Industry: Insurance

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

December 2019

Very pleased with iMIS Cloud

From the date the agreement was signed until we were live was just under 90 days. Overall, very pleased and am glad we switched to iMIS. We have integrated with a conference app that has two way API, making my life that much easier.

Pros

Ease of use, great customer support, ability to create customized reports, integrating reports into our website, excellent - excellent online training on how to use the software.

Cons

The worksheet used for data conversion was difficult to understand - but the implementation team was very helpful. Also, some of the RISE templates had default settings that needed to be changed that I didn't realize until after we were live, but again, support was quickly able to pinpoint the issue so it could be corrected.

Reasons for Switching to iMIS

Wanted Responsive web design, ability to integrate with a conference app, and a host of other reasons.

October 2018

Amy from Wipfli

Company Size: 1,001-5,000 employees

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

2.0

Customer support

1.0

Functionality

3.0

October 2018

iMIS

As a new user, iMIS is overwhelming and difficult to learn. After meeting with long term users they say iMIS is the "devil you know" once you learn the system it's better to keep working with it than try another database software. I am hopeful the iMIS Cloud will be easier to navigate and learn, but I feel iMIS users should not have to have programming background or decades of experience with iMIS to be comfortable using it.

Pros

As a very new user, it seems to have some functionality that eliminates manual work. For those who know how to use and program databases, I believe it has good functionality.

Cons

It is very difficult for new users to learn. Even with education and training, it takes years to get good at using iMIS. Every team needs to have someone with a programming background in order to fully utilize iMIS. Resellers have so many customers it can be difficult to get your tickets addressed timely.

October 2020

Patty from Hellenic Home for the Aged Inc.

Company Size: 201-500 employees

Industry: Hospital & Health Care

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

Highly Recommended

I am very pleased and satisfied with the experience in having with IMIS. The software and staff are amazing.

Pros

It's very friendly user. It captures everything I need for my fundraising needs.

Cons

I have nothing but good to say about IMIS.

Reasons for Choosing iMIS

IMIS was highly recommended by others. We researched other software, IMIS has all the needs in there software that our fundraising department needed.

Reasons for Switching to iMIS

We needed to setup our system with ONLINE donations.

October 2016

Jean from Kappa Kappa Gamma

Company Size: 51-200 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

October 2016

iMIS is customizable

We use iMIS for our tracking our members' activities, billing dues, fundraising, AR, and event registration & management. iMIS is very customizable , however, because of that, out of the box it doesn't entirely manage what we needed as a business. We work with a reseller that has been terrific to help us meet all of our business needs and understand what we needed to do to get there. The possibilities are basically endless as to what you can do with it, it just requires a lot of work to get there. But no two businesses are exactly alike are they?! ASI has been on the slow side to move the application to a browser-based system, which, when complete, will be welcome, however, once again, will require alot of work to create the site with all the custom data we have. So, even once that transition is complete, we have our own homework to do to set it live for our business. Attending the NiUG Conferences is very helpful and provides insight to how others are using it and just how large and complex the product really is.

Pros

how customizable it is!

Cons

that we have to customize it to work for us! We have wanted to integrate it with other softwares and it is not always easy to do this, and it is not the end-all be-all product for everything, but it certainly is the base to build on.