NetSuite Software


 

With NetSuite's unified business management solution, nonprofit organizations can manage their entire end-to-end operations with a single business application.

It integrates accounting, fundraising, customer relationship management (CRM), financials and enterprise resource planning (ERP), inventory management, e-commerce capabilities, and more.

This solution also provides a 360-view of each volunteer, donor and client, which helps nonprofits better target and engage each constituent, building lifelong relationships and growing the support needed for long-term success.

NetSuite.org, NetSuite’s corporate citizenship branch, leverages the company’s assets—their people and their products—to amplify the social impact of nonprofits and social enterprises around the world. 

 

NetSuite - Home
 
  • NetSuite - Home
    Home
  • NetSuite - Performance report
    Performance report
  • NetSuite - Constituent profile
    Constituent profile
  • NetSuite - Constituents
    Constituents
  • NetSuite - New email message
    New email message
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

33 Reviews of NetSuite

Showing 1-20 of 33

 

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Darwin wilfred from Iridium Technologies Inc.
Specialty: Other
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

Netsuite is a simple but ease to use software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Highly recommended

Pros

The netsuite is really great. It is very ease to use. And the interface is very simple yet beautiful.

Cons

I think Netsuite is very expensive for the small company. Nothing cons about it. Just waiting for your next update.

Review Source
 
 

Maurice from MSI-ECS
Specialty: Other specialty retailer
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

CRM Realtime

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Thumbs up for company who has allotted budget for this.

Pros

This is a CRM based software which capture orders, used more in sales, breakdown orders like number order in number quantity

Cons

This application software is expensive compare to other cheap software which can bring same outcome. yet this is a Good application.

Review Source
 
 

Joveelynn from Pru Life UK
Specialty: Other specialty retailer
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

NetSuite serves as our CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

An outstanding tool overall.

Pros

The reports are easy to extract and to comprehend. It can also be customized depending on the need of a certain project or campaign.

Cons

It will take time for users to get themselves familiar with NetSuite and its features. The interface isn't so intuitive.

Review Source
 
 

Eunice from Pru Life UK
Specialty: Other specialty retailer
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

This is Why I Recommend NetSuite

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This is Why I Recommend NetSuite

Pros

This is a great tool. The best thing I love about it is that it allows any user to customize the system according to his/her needs.

Cons

NetSuite is a tool that has been working for us for years. Aside from the fact that it lags sometimes, all is okay.

Review Source
 
 

Nova from MSI-ECS
Specialty: Other specialty retailer
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

The great app netsuite

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Generally, very love this app. Keep it up

Pros

This product is very user friendly, easily capture orders.very useful in may job
highly recommended

Cons

A bit expensive but nothing than that. Its very useful for me. Best recommended for all may workmates.

Review Source
 
 

Vincent from MSI-ECS
Specialty: Other specialty retailer
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

September 2018

September 2018

CRM monitoring

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Thumbs up. Recommended

Pros

This software allow you to capture order and used more in sales. breakdown of orders (quantity price number of order)

Cons

This software is more expensive compare to other software which is more reasonable price and easy to used.

Review Source
 
 

david from furniture
Specialty: Furniture & home decor
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

chasing them for quote but no reply since 1 month of chasing and now i gave up i don't think they want any more business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

chasing them for quote but no reply since 1 month of chasing and now i gave up i don't think they want any more business.

Pros

not sure. chasing them for quote but no reply since 1 month of chasing and now i gave up i don't think they want any more business.

Cons

no customer service. chasing them for quote but no reply since 1 month of chasing and now i gave up i don't think they want any more business.

Review Source
 
 

Karel from Prenatal
Specialty: Other specialty retailer
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2018

June 2018

NetSuite

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I really love how the software looks and feels. It responds quickly and does things the way you'd expect them to

Cons

Customer Care really leaves you shaking your head. No fast replies and a lot of getting pushed around

Review Source
 
 

Donald from ArcBest
Specialty: Other specialty retailer
Number of employees: 10,000+ employees Employees number: 10,000+ employees

May 2018

May 2018

Easty to Use - UI Could Use Some Work

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I wish there was more ability to customize with NetSuite because there's so much going on sometimes it creates a feeling of being overwhelmed. I think being able to adjust to my business needs would make the program more intuitive and easy to use.

Pros

The program is very easy to use and learn. I was able to quickly and easily bring my employees up to speed and become functional within the software.

Cons

Not everything in the UI is always intuitive. It's logical but your instinct is to go to one part of the program when the functionality you're seeking is actually in a different location.

Review Source
 
 

Areane from FSPMI
Specialty: Apparel & fashion
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Good Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This software is very user-friendly and can customize anytime. Good software also for inventory purposes.

Cons

Cannot be purchased individually. But overall, it is good and accessible

Review Source
 
 

Lorinda from Resources for the Blind, Inc.
Specialty: Faith-Based Ministries
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Most Welcome Change

Ease-of-use

Functionality

Product Quality

Customer Support

We are planning on using the free resources available to us and we realize it would take looong hours, but as I've said I think it's going to be worth the while.

Pros

It is a very big plus that Netsuite can make this available to non-profits as a donation to the organization. It may take some time to finally get it going but I think it's worth it. It will definitely tie some loose ends, organize our system better and allow us to streamline and fine tune our operations.

Netsuite is also very generous in conducting trainings for beginner-users of the software.

Cons

It's not "out of the box", as there are parts that only experts can do in order to guarantee that everything is in place. When I ask for a quotation for consultancy and implementation, one company said it will be chargeable. Just not possible for us to shell out that money.

 
 

omar from Fonality
Specialty: Other specialty retailer
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2017

January 2017

Netsuite has many Features for a retailer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Easy to use and can run reports with Netsuite support to make sure your needs can be met. A good way of controlling inventory and making sure everything is running smooth.

Pros

A good way to determine any issues in your system for inventory.

Cons

Password needs to be changed every quarter I believe.

 
 

Paul Cosgrove from STI Technologies Ltd.
Specialty: Health & personal care
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

NetSuite ERP System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Has great reporting functionality but in order for this product to really work for an organization, the upfront work really needs to be scoped out and implementation needs to be done right. Love the reporting capabilities in NetSuite and how it ties everything together.

Pros

Reporting functionality

Cons

Not very intuitive

Advice to Others

Spend time planning implementation before rolling out to your company.

 
 

Ashish from Ashish Stores
Specialty: Fabric, linens, & crafts
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

NetSuite: Retail

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It is the one of the best cloud software we've used so far. Fully satisfied. It is a complete package and a one stop solution for your computing needs.

Pros

Flexible
Customizable

Cons

Can't purchase individual module.

 
 

Michael from Motorstore.com
Specialty: Apparel & fashion
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

NetSuite gets the job done, but it's lacking in certain departments

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We acquired NetSuite last summer and underwent training. We set it up, added our inventory (with their help) and began operating with it on July 1st.

The team assisting us with putting it all together was unable to integrate it with our e-commerce platform from the onset, so it was left for a later date. All the orders from our website needed to be manually entered on NetSuite. This was of course a hassle, but we figured it to be short lived. It's now late November and we're still doing it manually.

Shipping directly from NetSuite had many issues from the start. Most of them have been resolved now, but some persist. When operating in the US, integrating shipping with USPS has complications. You must open an account with Endicia (Stamps.com is not compatible) and set up each shipping mode independantly. The problem is that two major options are not available. Primarily, NetSuite does not have a "return" label option for USPS shipping. This is a pain. Any mispicks have to be resolved through an outside solution. Secondly, NetSuite does not permit USPS First Class Shipping International. Your cheapest international shipping option is Priority - much more expensive.

Intercompany transfers of inventory take some getting used to and can be very cumbersome. Even though the same products have assigned bin locations at the receiving end, each item must be individually re-assigned to their corresponding bin. It's a lot of seemingly unnecessary work.

Running customers' "merchandise exchanges" through existing orders is also problematic. There is no clearly defined way to do it. It appears that the only way of getting it done is by deleting the current fulfillment order and creating a new one. It is not the most organized manner in which to keep these transactions in order.

Advice to Others

Check out SAP first.

 
 

Joe from puzzle warehouse
Specialty: e-Commerce
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Its Got Lots Of Functionality

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This software is the best cloud software I've ever used or heard of. This software has the ability to eliminate the need for any other software.

Pros

Between Netsuite and the products that it interacts with you can do almost anything. Extremely flexible, great customization opportunities.

Cons

In depth CMMS software would need to be integrated with netsuite.

 
 

Alexa from Lincoln Store
Specialty: Other specialty retailer
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2016

October 2016

NetSuite

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall Netsuite is a good small company. So far using netSuite CRM it has been really dependable software. With the news of Netsuite being acquired by Oracle, I am concerned about their ability to provide the same quality of service as a part of a larger corporation.

 
 

Steven from Irmax
Specialty: Corporations

March 2015

March 2015

Easy to use software suite.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Great customer service, just a phone or live chat call away.

Likes Least

The product key is very expensive. I would of liked a volume discount option.

Recommendations

Take your time, there is a great online tutorial and live help.

 
 

adit from Fujitsu
Specialty: Corporations

March 2015

March 2015

review of netsuite

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The support is fantastic. They are great people to work with.

Likes Least

It is very pricey, difficult to use and integrate. It doesn't work with Mac very well.

Recommendations

Do your research, evaluate your needs and don't go for the top of mind solution.

 
 

Gerry from Kaiser
Specialty: Other

February 2015

February 2015

All about NetSuite

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Compatibility and ease of use of the product and design is exciting.

Likes Least

Sometimes it requires a lot of training for novice users.

Recommendations

Full utilization of software will give a better idea of the product.