Network for Good Software
Network for Good offers donor management software integrated with fundraising pages and personal coaching for growing nonprofits.
Donor Management Software: Search and segment donors, track gifts, and launch personalized email and direct mail campaigns with a donor management software. Get results and trends on fundraising activities and communications through dashboards, real-time activity feeds, and direct integration with fundraising pages.
Fundraising Pages: Secure customize donation pages, event ticketing, and peer-to-peer fundraising pages. All fundraising pages are mobile-optimized and feature integration with donor management software, automated tax receipts, recurring donation capability, and built-in best practices.
Personal Fundraising Coach: One-on-one coaching with a fundraising expert that will provide on-going fundraising strategy sessions, appeal review and creation, new ideas to enhance fundraising efforts, and more.
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Donor management -
Contact profile -
Donation page
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10
90 Reviews of Network for Good
Terri from Health Care Center for the Homeless, Inc.
Specialty: Other
Employees number: 51-200 employees
October 2018
October 2018
Great for Branding Donation Options
Pros
I like that they are able to brand your donation page to you. Years ago we used another option that was obviously sending you away from our website. No branding or anything - just a way to donate. Network for Good kept the donor in our world, giving the donation page the look and feel of our website. Their customer service is great and they are always ready to assist. I am a one-person development/fundraising shop, so I wish I had more time to explore all the options they make available. They reach out on a regular basis to inform me of new or better options - I just don't always have the time to really investigate.
Cons
I may be behind the times, but my only con is all the information that you have to complete to make a donation. This is more on me than them - finding the time to explore all the options available and if there are updated versions that are simpler.
Jordan from Riverbanks Zoo and Garden
Specialty: Animal Welfare
Employees number: 201-500 employees
September 2018
September 2018
Great for Fundraisers!
Pros
Fundraising can be much more efficient and effective! This software offers an interactive approach to fundraising for your business. With helpful ideas, layouts, top of the line features, and much more, this software will increase the chances of your business easily surpassing their goals.
Cons
Of course with any new software, the only cons are getting a good feel of the program and understanding for how to use it and all of the features, but you will quickly catch on!
Ashley from OSBI
Specialty: Human Services
Employees number: 201-500 employees
July 2018
July 2018
Great Resources
Pros
Their free fundraising library is a great resource for nonprofits to use. It is full of templates and webinars over an array of topics related to fundraising.
Cons
I used a trial version of the software and found that it was not easy to use and didn't compare to other platforms like Salsa Labs.
Ashley from CERT International
Specialty: Faith-Based Ministries
Employees number: 2-10 employees
July 2018
July 2018
Great Fundraising Tool!
Pros
This is one of our essentials at the office. It has the perfect amount of functions (without having too many that we never used). We are able to take full advantage of all it has to offer! Fundraising pages are so easy to set up and attractive! It is also nice to have a fundraising coach! Being able to have one on one contact with someone helps our campaigns be there best!
Cons
We didn't take full advantage of having a fundraising coach if we chose to at the start, but now that we use one we can see a difference!
Liz from CTBTA
Specialty: Philanthropic Foundations
Employees number: 2-10 employees
July 2018
July 2018
Excellent Donor Management System
Pros
Easy to use. If I ever have a problem I usually figure out how to fix it before I get a response from the support team.
Cons
The fundraising pages are very limited on what you can do with them. They are perfect for straight peer-to-peer fundraising or an everyday giving campaign but the ticketing page is only good for dinners or simple ticketed events. We have been trying to use it as a registration page for a 5K and it has been very difficult.
Randy from Mission Increase
Specialty: Faith-Based Ministries
Employees number: 11-50 employees
July 2018
July 2018
Network for Good is good at what it does, but I wish the CRM offered more
I would strongly consider browsing though different options before choosing NFG. There are opportunities out there to get more for your money.
Pros
NFG equips constituents with tools to share the cause and raise funds. Also, for additional cost, you can gain access to a Fundraising Coach.
Cons
Other nonprofit CRM's on the market offer significantly more features for the same price. Although the CRM is highly functional, I feel limited. I'd like to be able to manage grants on the platform as well.
Mandy from The Covering House
Specialty: Human Services
Employees number: 11-50 employees
June 2018
June 2018
Easy to Use Donor Database
For the price, NFG is very easy to use and has a lot of quality capabilities.
Pros
Network for Good is very user-friendly! You can manage your donor database, event registrations, social fundraising and specific campaigns. Entering individual donations is simple and it offers good report options.
Cons
There is no option for donors to have their own login to change personal information. They use their own credit card processor so it does not integrate with any other gateway. There is no volunteer management capability or grant tracking.
Reavey from Global Kids, Inc,
Specialty: K-12 Education
Employees number: 51-200 employees
May 2018
May 2018
Helpful but not without downsides
Pros
I have used Network for Good for Nonprofits to collect and track donations obtained through Facebook fundraisers, Charity Navigator, and certain individual donors. The direct deposit option, which is offered at no extra cost is useful in transferring funds.
Cons
The downsides to using Network for Good, particularly to collect donations from Facebook fundraisers, include anonymous giving details (no contact info for further cultivation), a significant deposit lag time, and platform fees.
Jianan from UNO
Specialty: Environmental
Employees number: 2-10 employees
April 2018
April 2018
Easy to use
Good choice
Pros
Network for good is a good software for customers to use to detect if the network is good or not.
It can also provide some useful suggestions.
Cons
Some network problems it cannot fix it timely
More useful and practical functions need to be added in this software
Joelle from American Baptist College
Specialty: Philanthropic Foundations
Employees number: 11-50 employees
April 2018
April 2018
Could Be Much Better
If you're looking for a donor management system I can't say I'd recommend this one. After stuffing information in a four houred conference call, that is offered as separate classes you can take any time by other donor systems, I felt like they were realizing how behind they were, while still demanding a price tag of excellence they don't yet deliver.
Pros
This program has multiple platforms, so if you only have one need for it you can pay for a separate feature. It keeps great records of all electronic donations you receive. It also allows you to reset your password at a level of ease that most softwares don't provide.
Cons
One of the most confusing interfaces I've dealt with. I had to download donation records once a month and it always took me at least 5-10 minutes to remember what small button to push to get to where I needed to be. I would explore every other option available before I figured out where to go, so I didn't feel like it was labeled in a user friendly manner. They charge for extra features that other nonprofit systems offer for free. I also felt like they took a much bigger cut of the donations than was usual for a system like this. They charge about twice what we paid for donormanagemt, and with a system that already seemed confusing I didn't feel confident paying more for what seemed like much less.
Whelma from CA Immigrant Policy Center
Specialty: Other
Employees number: 11-50 employees
March 2018
March 2018
Great CRM for Nonprofit Organizations
Pros
We switched to Network for Good 3 months ago and we are already seeing the great benefits of transitioning. It is a lot easier to navigate than our old CRM platform. The dashboard feature and ability to produce/export reports is beneficial to our Development needs. The customer service and support is superb and very responsive.
Cons
Network for Good currently does not have a grants management component where our funder and donor contacts, grant deadlines, and grant materials can be managed in the portal.
Janice from Global Kids, Inc.
Specialty: K-12 Education
Employees number: 51-200 employees
February 2018
February 2018
They are expensive!
There are cheaper ways to create a donate page, you just have to do your research.
Pros
It's very easy to use, intuitive, straightforward, easy to set up. They also provide occasional fundraising tips via an e-newsletter that are solid. They offer Peer-to-Peer fundraising as a component of their packages.
Cons
You have to pay for each additional donate page you wish to create beyond what you get in your bundle. They offer different packages, but all have a monthly hosting charge in addition to the standard credit card fee. Once you start using it, it's hard to wean yourself off.
Dez from PCI
Specialty: Environmental
Employees number: 2-10 employees
January 2018
January 2018
Saying good-bye to NFG
Pros
We've used NFG for a few years now. It's straightforward, does what you'd expect but is expensive for what you get.
Cons
Does not sync with Salesforce. Salesforce has a superior CRM and NFG used to sync with SF but they stopped last year because they want you to use their CRM with doesn't do half of what SF can do. We have to leave NFG for that reason.
Katy from 4KIDS of South Texas
Specialty: Faith-Based Ministries
Employees number: 11-50 employees
December 2017
December 2017
To stay with NFG or not to stay... this is the question
No
Pros
I’ve enjoyed the variety of the e-blast templates. I’ve recently had a very good experience w/ Customer Solutions Specialist, Lenny Wrigley who helped me troubleshoot a very urgent request for one of my donors.
Cons
The poor communication between the NFG Team and the customers paying for the services. One example was NFG changing e-mail servers and not warning the good paying customers. We lost a lot of communication with our donors the day before # givingtuesday
Response: Emily, Network for Good
Date: January 2018
January 2018
Hi Katy,
Thanks for sharing your feedback about your great experience with our support team member, Lenny!
Regarding poor communication with our customers: Thank you for sharing your frank feedback. Hearing from customers is how we make improvements. Speaking of improvements... We're constantly evolving our customer communication and outreach every week. We are working on some team restructuring which will allow us to have better 1:1 as well as more streamlined mass communication with our donor management customers. Furthermore, our customer marketing manager and product manager have started to put together product update notes and we share them at least once a month (when the notes are released they will be the first thing you see when you log in to the donor management system. Various product updates are also included in the customer version of our weekly Tips Newsletter). We're also increasing the number of customer webinars we provide to share strategy ideas, details on product improvements, as well as an open Q&A time with our customer base. We hope you can join us for as many webinars are you are able!
Our team has fixed the issue that delayed some of our customers' email sends that were scheduled around #GivingTuesday. We apologize for our system sending these emails much later than they were scheduled for. Our team identified and fixed the issue after this experience: We have more dedicated servers at the ready to support a large volume of emails being sent through our system at once. Because of feedback from customers like you, we worked quickly to make this improvement before the biggest three giving days of the year (Dec 29,30,31) and we had very few timing issues with email sends after we made this improvement.
If you ever have product feedback or questions for us, you can always reach the team (and most likely Lenny!) by clicking the blue dot to open up the messaging tool in your donor management system. We look forward to hearing from you!
Debra from Jesus Project Ministries
Specialty: Faith-Based Ministries
Employees number: 2-10 employees
December 2017
December 2017
Network for Good is good
Pros
Customer support is fantastic. Has greatly improved our donor impact. Web-based giving is very good.
Cons
It seems a little expensive, we use both fundraising and donor management tools. But has peer 2 peer embedded.
Erin from Morning Star Foundation
Specialty: Other
Employees number: 2-10 employees
December 2017
December 2017
An overall pleasant experience.
Overall, we are very pleased with N4G and what they do. We like the service we receive and are grateful that they are always ready to help
Pros
N4G is always helpful, sending me useful white papers on best practices for each season of fundraising, as well as providing excellent customer service when I do have a question. They walked me through step by step when I inquired about upgrading our CRM with them. They're also used by some of the organizations we work with, so it's nice to easily integrate with them.
Cons
We currently have 13K records and we want to see that number grow, but the N4G platform doesn't have the capacity to grow at a reasonable price for us.
Lawrence from Van Andel Institute
Specialty: Healthcare & Hospitals
Employees number: 201-500 employees
December 2017
December 2017
Great Payment Processor
Network for Good is a great payment processor. We use it in conjunction with our Crowdrise account for our third party and peer-to-peer fundraising events.
Pros
Features easy to read donation reports that captures all of the essential donor information. Simple export feature for donations and adjustable data ranges to focus in on specific periods.
Cons
The system's design feels old and some updates would be useful. For instance, most pages cannot fit entirely on a screen and scrolling is required to fully navigate the site.
Sharon from Bite Me Cancer
Specialty: Philanthropic Foundations
Employees number: 1 employee
September 2017
September 2017
So far, taking 3 months to even convert our data over
I'm very surprised that this system doesn't seem to enable nonprofits to focus on their donor organizations (like corporate sponsors). We've had quite a challenge with this and may have to give up soon.
Pros
The concept seems great for connecting donors, communications, activities, etc. Seems very focused on individuals so not sure if it will end up working for us.
Cons
We can't even get our database accurately converted because their system doesn't seem to recognize organizations, just individuals. So we have spent a few months dealing with this issue, trying to get them to make changes/corrections...still working on it.
Response: Elizabeth , Network for Good
Date: November 2017
November 2017
I’m sorry to hear we have fallen short of meeting your expectations!
Your feedback is really important to us so I wanted to make sure I let you know how we’ve responded to solve these problems for you and other similar nonprofits. We do have the ability to track companies in the donor management system. It sounds like our training webinars and 1:1 conversations with your customer success manager didn’t make this clear. We’ll make sure to highlight this more in the future.
I chatted with our data import team about the complexities and miscommunication with your data import which I understand is frustrating. They did let me know that we were able to deliver the data to you in a way that does work but I understand that it didn’t 100% meet your expectations the first time. And we are sorry for the hold up! I also wanted to let you know that we have hired more data import specialists to handle more complex data imports in a timely manner.
Mottel from OYYL
Specialty: K-12 Education
Employees number: 11-50 employees
July 2017
July 2017
Basic Web based fundraising platform
Pros
Nice support team and plenty of related info is shared via emails and webinars. Easy to set pear to pear campaigns.
Cons
Donor database is not part of basic service. however everyone who works with such type of software very soon realizes that it is a necessity. So you have to more for something that supposed to be a basic service. Price is 50%-60% more that competitors for the same level of service. PayPal, MailChimp and many other web based services are not integrated.
Response: Elizabeth , Network for Good
Date: November 2017
November 2017
Mottel,
We’re so glad to hear that you enjoy our online resources and that the peer to peer fundraising campaign set up was an easy process!
We just adjusted some of our software packages and pricing to help nonprofits understand what kind of help and tools they can get from us to better maintain donor relationships, send emails, and raise money online. We will reach out to set up a conversation about maybe switching to a better package that will fit your needs.
Thank you so much!
Rischl from CARP
Specialty: National Organizations
Employees number: 2-10 employees
June 2017
June 2017
Very Helpful
Sometimes it is important to just get moving. This is a great software to do that.
Pros
Our nonprofit has been able to scale our marketing, fundraising, and event planning to a higher level thanks to Network for Good. We have 1000% more donors, donations, etc.
Cons
It's a little pricey for us and we had to sign-up for a 1-year contract. However, we committed to making it work for this next year and it has been very helpful so far.
October 2018
October 2018
For a non-profit there are better options
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
We keep the account open in case someone chooses to give thru it, but it's not a priority to us to actively pursue using it.
Pros
We like the ability to reach a broad audience, and NFG does have a broader audience
Cons
The percentage on transaction fees - for a budget conscious non-profit, there are better options out there. Also the timing to get funds to the account. We were set up with NFG for quite some time and suddenly received a check in the mail with funds from 6 months prior with a note saying they could not locate our organization. We have since set up ACH with them, but they could have done more to locate us and get the donor funds to us sooner.
Response: Network for Good, Network for Good
Date: October 2018
October 2018
Hi there! From your review it sounds like you have a free account with us (using our donation processing service for nonprofits and not using any of our software products for donation pages or our donor management system). I wanted to let you know that we do have a lower fee structure for our subscription-based donation pages vs our free online donation platform. And, I'm sorry about the time it took to get the check to you! We always recommend nonprofits keep their address updated with Guidestar as that is the "nonprofit database of record" for many in the nonprofit space. However, I'm glad you signed up for ACH! Thanks for your feedback! -Liz, Customer Success
Darcie from Living Journeys
Employees number: 2-10 employees
October 2018
October 2018
Customer service like none other
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
In today's world outstanding customer service backed with a genuine desire to improve is hard to find. The software is easy to use and learn as a new user, but when it's not there is someone standing by ready to help. When the software can't perform as you wish, there are people listening and working to improve the software. I couldn't ask for more effort from the people working behind the scenes to make this program exactly what we needed.
Cons
Although I know they are working on improving the event side of their software, I found the program insufficient for one of our events, which is a running race. I think network for good can be as good as other race programs, they just aren't set up for an event that needs details on age classes, birthdates and assigns bibs.
Response: Network for Good, Network for Good
Date: October 2018
October 2018
Thank you for this review! I'm glad to hear that our customer support has exceeded your expectations! And you are right, we are actively working on updating our events pages and will have more features released for event pages in early 2019! - Liz, Customer Success
Marilyn from FireEscape Youth Minsitry, Inc
Employees number: 2-10 employees
October 2018
October 2018
Appreciate Network for Good
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Our minsitry is kept up-to date on the latest information and the response to questions is sent in a very timely manner. They have been prompt in sending donations to our charity and that alone is the best review we can give. Sending donations is always secure and private.
Pros
Really like the ease and efficiency of the reporting and the customer service! We run a non-profit and the tips they give help us out so much- they cover ideas and programs that we never thought about.
Cons
Nothing NOT to like! We cannot find any fault in how this works for us.
October 2018
October 2018
Good basic giving platform for nonprofits
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Our overall experience with Network for Good was good, but did not provide an upgraded platform when we were looking for a better solution. Our organization ultimately switched to another platform that offered a more flawless integration with our existing website.
Pros
Network for Good is great with the basics and provides a platform for online giving that our organization used for years.
Cons
A few years ago, when we were last utilizing this software, the platform didn't provide advanced features that our nonprofit was desiring. The interface was also not very user-friendly and did not embed into our existing website.
Leslie from United Way Galveston County Mainland
Employees number: 2-10 employees
September 2018
September 2018
Good software with one-on-one coaching
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Overall, I'm beyond satisfied with this product and I feel that the value of the product I receive is well worth the cost. I would recommend this product to others, especially individuals who are responsible for fundraising or donor tracking. This product is comparable to other software products and better than most.
Pros
This company offers personal coaching for non-profit users to best utilize the software to get the most benefit for your dollar. No matter what size company, this software can be personalized to fit your needs. The value of the software is determined by how the software is used. I prefer to implement just this software for all my needs and I eliminated spreadsheets, paper files, and all other reporting systems.
Cons
There were a few times that I needed to contact customer support and the hold time is sometimes a bit long. I wish there were more training resources for users to troubleshoot on their own.
Response: Network for Good, Network for Good
Date: October 2018
October 2018
Hi Leslie! Thanks for your review! We're so glad to hear you like working with your coach. :) I hear your feedback about customer support. We do have in-app messaging that tends to work well for most customers and we are working on making sure we keep the phone volume as low as possible. Furthermore, our knowledge base (when logged into donor management, click Help in the top right corner) is full of resources that we hope you'll find helpful! Thanks for the review and the feedback the review and the feedback! -Liz, Customer Success
Mary from TeenSmart Internacional
Employees number: 11-50 employees
September 2018
September 2018
Easy, comprehensive, helpful!
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
We are a small NGO (under $500k) and need something user-friendly and affordable for a 2-person development team. We've been with Network for Good for 2 years and everytime I make a suggestion for improvement, they implement the change within a short time period. They are great!
Pros
User-friendly and great customer service
Cons
Nothing at all! Anytime that I make a suggestion for improvements, they follow through!
Anita from Natik Esperanza
Employees number: 2-10 employees
September 2018
September 2018
Donor Management for Dummies
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
We love using NFG overall. Very user-friendly, swift problem resolution with staff, lots of helpful tutorials and webinars. And improving all the time!
Pros
NFG donor management and online donation package is so clear, instructional, intuitive. We have enjoyed learning how to use it and maximize all the options offered.
Cons
The biggest complication was figuring out how to translate the donor information to our QuickBooks reporting system, but eventually we did figure it out with the help of someone in NFG. Turned out that the language NFG uses for certain categories and functions does not match accounting vocabulary.
Brenda from Heather's Old Skool Village
Employees number: 2-10 employees
September 2018
September 2018
Heather's Old Skool Village highly recommends Network for Good software.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Our benefit in April we collected over $32,000 by using Network for Good!!!! That is not to mention the other money we collected the day of the benefit, making a total of $105,000!!!
Pros
I am somewhat technically challenged! The support is wonderful to help resolve any issues I have. We recently had a benefit and it was so easy to collect monies online through the network. We also were able to send out reminders and acknowledgements.
Cons
It takes me a while to remember how to set up an event!! It's my problem and I know one phone call would resolve it, but I struggle on my own.
Dave from H.E.R.O.E.S. Care, Inc.
Employees number: 2-10 employees
August 2018
August 2018
Outstanding value for any size charity!
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Having the ability to host our donation management platform and our donation portal page with one entity is a money saver, too!
Pros
As the primary user of the platform at our charity, I find the ease of analyzing data and the process of generating reports and custom donor lists seamless, extremely use friendly, and are huge time savers for me.
Cons
As for the donor page, the one thing which is lacking is to have a corporate match functionality built into the process to make it easy for the donors to determine if their company has a program, how to find it, and how to engage it.
Response: Network for Good, Network for Good
Date: August 2018
August 2018
Hi Dave! Thank you so much for sharing this review! We're so glad H.E.R.O.E.S. Care is finding success with our Donor Management System. Also, I will make sure the product team sees your note about employee matching. Not sure if that's something we could build in or not, but I will definitely bring this idea to their attention! -Liz, Customer Success
Emily from Heartland Humane Society
Employees number: 51-200 employees
July 2018
July 2018
NFG Donation Software is a game changer
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Increased efficiency and access to integrated fundraising tools that are all linked.
Pros
We switched to this software about a month ago after over 10 years with a different program. This has radically improved our ability to quickly interact with donors, acknowledge gifts, visualize trends, create appeals and other communications, and more! It has easy-to-use, integrated tools that have eliminated about 6 different subscription services we were using.
Cons
I haven't found much that I don't like. The NFG team is always there to assist with issues and is eager to hear about them so they can improve their product.
June 2018
June 2018
User friendly, easy to take care of daily tasks
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
It made it very easy to stay on top of our gift processing and donor acknowledgement; Easy to stratify our active and lapsed donors; Easy to create and export customized mailings
Pros
Very intuitive; basic reports, gift entry and exports are extremely easy and quick. Great visuals to which accompany giving reports
Cons
It was difficult to create complex reports; it seemed to jam up when trying to run reports with quite a few parameters.
Jay from Psychologist
April 2018
April 2018
Great for the price
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
This software has the basics for a nonprofit fundraising software package for a good price. Great for smaller organizations. Customer service is very helpful.
Cons
Very small features that I wish they had but it makes sense that it isn't included based on the price point (e.g., resources to better communicate to prospective donors).
Johnna from Depth PR
March 2018
March 2018
Reputable website among active donors with dinosaur functionality and page design.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
For three years, I worked at grassroots nonprofit that has been around for more than 2 decades. Network for Good was the donation service we used to accept all online donations.
Trusted among lifetime donor/philanthropist types
It seems like many boomer-aged donors who have been engaged in long-term philanthropy are familiar with and trust the website.
Donation Pages:
Donors can indicate whether they want to make a one-time donation or a recurring monthly donation. As an admin you can pre-set donation amounts and/or let donor indicate any amount that they would like to donate (although there is a minimum donation amount). Network for Good also allows you to customize a set number of campaign pages for no additional charge to their standard subscription fee. As a legacy customer, our non-profit enjoyed the benefit of a grandfathered-in lower monthly rate in addition to access to ConstantContact, which was great.
Reports:
You could pull donor reports (download as excel) by dates and campaign type and then sort by criteria.
Customer service was very good. Wait times were always short and phone reps were very knowledgeable and able to help.
Cons
The interface for customizing donation pages was truly terrible. Even though Network for Good provided design template options, it was very challenging to make the text appear on the page as it was supposed to. You had to go through like 10 different screen categories, in order, and fill out little forms containing the information that you would want to be displayed. When you specify donation amounts, you need to enter them in the order that is to appear lest you want to spend thirty minutes toggling arrows only to have the site freeze.
If the nonprofit I was at didn't have the legacy version that included ConstantContact, I would have recommended getting rid of the subscription. The donation processing fee is no less than that of any other payment processing service. In fact, other sites that do not charge a monthly usage fee (gofundme, eventbrite, etc.) provide much better functionality and even other bonus services.
I get that the site wants to be super secure and that as nonprofit you want to collect as much donor info as possible, but it would be great if people could make a donation without having to fill out ALL of their personal information: name, address + payment address (if different), phone and email. I think that this deters younger donors or anyone who wants to donate quickly/impulse donations.
February 2018
February 2018
Expensive & Cumbersome
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
I loved the idea of having all of our donor information in one place with the capacity to email directly out of the software.
Cons
It is hugely expensive and not overly user friendly. It did not live up to all of the sales hype. Uses Constant Contact as the emailing program with little ability to customize emails...not the same Constant Contact interface. Customer service was responsive but always in sales mode vs problem solving or helping.
Sarah from Cares of Washington
Employees number: 11-50 employees
October 2017
October 2017
Great to have the support of Network for Good within our fundraising efforts!
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
From my end, I use the templates, donor management, fundraising pages, and donor coach. I highly recommend anyone considering the software to try to use all its capabilities.
Pros
If you aren't a fundraising expert, like me - Network for Good is perfect to fit your needs in the nonprofit world. We are a small nonprofit - therefore, Network for Good's templates and customer service allows us to fill in the gaps within the development. As well, we utilize the Donor Coach function and it helps when not having a full-time fundraising director.
Cons
Sometimes I wish some of their templates were more customizable (i.e. changing the color of a button in a newsletter template or rearranging the fundraising pages to my own format). Other that, I love the service!
Chris from Christian Resource Center
Employees number: 2-10 employees
June 2017
June 2017
NFG software is amazingly intuitive and easy to use even for an average computer user.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Having all of our contacts in one place is amazing. Being able to keep records of contacts with donors. Unlimited email and text blasts. Email integration between google and the data base to have important conversations readily at hand. Donation pages, event and peer-to-peer will revolutionize our fundraising. Unlimited users is big enough to allow for lots of helpers. This is a wonderful tool to help our collaboration of non-profits work together more efficiently!
Pros
The comprehensiveness of the software and how wonderfully integrated it is...from donor information to email blasts. It is so easy to get started and to learn to use. And, their customer service rocks! Help is just a chat away...always quick and timely.
Jessie from Mandy's Farm
May 2017
May 2017
I am so glad I switched to Network For Good!!!
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
I love how user friendly it is and how all-encompassing the software is. I also love that I can get in touch with customer support easily and ask even the smallest questions about how to maximize my use of the software.
Cons
I wish that it could do email through MailChimp, rather than Constant Contact. MailChimp is a little more user friendly.
Samantha from Kittitas County Habitat for Humanity
Employees number: 2-10 employees
May 2017
May 2017
Switching to Network For Good has been a fantastic move for us! We love the system
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Easy ways to send and remember which thank you letters were sent, email thank you access, easy to determine donor retention
Pros
I like the ease of access- almost all the features are very simple and require no training. They also have great customer service
Cons
The only issue we've had is with some of the more advanced features, they take a bit of learning and training.
Joe from KANDU Industries
Employees number: 51-200 employees
March 2017
March 2017
Easy to use
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Network for Good has been very easy to use and the staff has done a great job when it came to answering questions and updating the software to fit our organizations needs.
Pros
Easy to use and easy to learn.
Cons
Missing certain features that are necessary for certain fundraisers.
Amanda from Bright Light Volunteers
Employees number: 11-50 employees
March 2017
March 2017
Top Notch with Service, Reliability, and Support!
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Network for Good has helped our organization tremendously. The peer-to-peer support is a great asset. The software is easy and straightforward to us. Customer support is also outstanding! I recommend Network for Good to anyone looking to start or grow a non-profit organization. You won't regret it!
Pros
It is very user friendly. Anyone can use it!
Cons
N/A
Advice to Others
N/A
