Qgiv - Sample form
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10About Qgiv
Qgiv is an online fundraising platform helping nonprofit, faith-based, healthcare, and education organizations raise funds and engage donors with a comprehensive suite of fundraising tools managed from a centralized user dashboard.
Over 4,500 organizations of all sizes use Qgiv’s fundraising tools to manage fundraising initiatives with online donation forms, one-time and recurring donations, event registration, peer-to-peer fundraising, text fundraising and messaging, and app-based auctions.
With flexible pricing and no long-term contracts, organizations can easily set up and try new fundraising tools on the fly while implementing a strong multi-channel fundraising approach. User-friendly reporting and integrations with CRMs and email marketing ...
46 Reviews of Qgiv
Average User Ratings
Overall
4.66 / 5 stars
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
March 2018
Roger from Girl Power 2 Cure, Inc.
Verified Reviewer
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
3.0
Customer support
5.0
Functionality
5.0
March 2018
We use Qgiv to bring in donations to our organization.
Great information about our donors that allow us to follow up, connect and take action towards. Additionally, the real time availability of what is coming in is very nice!
Pros
Very intuitive, easy to use. Pretty straightforward and A LOT of functionality. Reporting is VERY ROBUST! Lots and lots of data made available via their dashboard.
Cons
Probably cost. As a non-profit, would like more competitive pricing available an d more options to allow customers to purchase only what they need. Also, would really like to see a more customer friendly text giving platform.
May 2020
Michelle from End allergies together
Company Size: 2-10 employees
Industry: Non-Profit Organization Management
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
3.0
Customer support
5.0
Functionality
5.0
May 2020
Ease of Use
Pros
I love the easiness of the ability to get someone from your customer service to help me when I’m having trouble. Your team has been so helpful!
Cons
The cost is expensive per month for our non profit as I understand things are expensive but every penny we spend is a penny we lose.
Reasons for Switching to Qgiv
Easy registration for our supporters and the different team features.
Response from Qgiv
Replied May 2020
Hi Michelle! Thanks so much for your review! We love that your registrants found it so easy to sign up for events! We've got some exciting changes on the horizon we think you'll love. We're sorry to hear that pricing is a pain point for you. We make every effort to be transparent, fair, and flexible in our pricing structure. If you have any feedback on what could make the system more valuable to you, we'd love to hear about it! Send us an email at support@qgiv.com and we'll talk through it.
May 2020
Douachee from The Epilepsy Foundation of Minnesota
Company Size: 11-50 employees
Industry: Non-Profit Organization Management
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
May 2020
I don't love or hate Qgiv...
We only use Qgiv for our walks, so we use it a couple of times a year. Using Qgiv is really frustrating at first, but once you talk to someone, it helps a lot. Time is needed at the beginning to understand the program and set-up, but once you spend that time, working with Qgiv gets easier. From a marketing standpoint, I do wish it the design of it could be stronger.
Pros
Qgiv has really good customer support. Whenever I have questions, I am able to chat with someone or call to figure things out. Their timing is really useful. It is super helpful when I started using Qgiv.
Cons
When starting, it's not as easy to understand how to customize everything the P2P pages. It's not the most intuitive setup. Also, for P2P, it would be nice to have the ability to restore last years' captains/team pages.
Response from Qgiv
Replied May 2020
Thanks so much for leaving a review, Douachee! We're glad to hear that you've been able to chat through things with the Customer Experience team. ...aaaand we've got some good news! We're making some updates later this year to the peer-to-peer platform that we think you'll love. Stay tuned! :)
May 2020
missam from SAINA
Company Size: 51-200 employees
Industry: Hospital & Health Care
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2020
Great product
Great company, great service and great product
Pros
Great features for non profit starting new and need help.
Cons
Cost is high for having higher features and abilities.
Reasons for Choosing Qgiv
Initial plan met the needs of the organization. Cost was a big consideration.
Response from Qgiv
Replied June 2020
Thanks for your review, Missam! So glad to hear that you enjoy the features in your Qgiv plan! In an effort to help support nonprofits who are meeting the unexpected challenges of 2020 head-on, we've made our Data package free until 2021. We hope you enjoy the advanced tools in the package and that they help you reach your goals. Thanks for being part of the Qgiv family!
May 2020
Trudy from Junior Achievement of Southern Nevada
Company Size: 2-10 employees
Industry: Non-Profit Organization Management
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
May 2020
Using Qgiv as a Non-profit
I used to spend days inputting event registrations and donations into our current software whereas now all the information can go directly into the database. It even creates a new constituent record - another time saver.
Pros
The format is very easy to use for individuals registering for an event or making a donation to our organization. Reports pull information for easy access and accountability while also tracking individual giving. For our bowling fundraising event, the site not only provides a way to register but also places the person on a team. Our other software was far more cumbersome in this regard - had to be done manually and was time consuming. Overall, a great product!
Cons
The integration of Qgiv with Blackbaud CRM was not as complicated as I had imagined. I was provided individual instruction with a Qgiv rep who clearly answered my questions. I was particularly excited to see the new feature of matching gifts through 360 MatchPro - excellent idea and the whole process is taken care of by the application. Yet, with being a non-profit during these stressful times with reduced donations coming in, there is little chance JASN will be able to implement this new feature. Wish the matching was already a part of Qgiv and not an extra expense.
Response from Qgiv
Replied May 2020
Thanks for the great review, Trudy! We're pleased to hear that staff and donors find Qgiv easy to use and that you're taking advantage of the integration with Blackbaud CRM! We appreciate and understand the feedback on the 360 MatchPro integration.. it's so hard to justify any extra costs right now. Thank you for being part of the Qgiv family. If we can help with anything, please let us know at support@qgiv.com!
