Qgiv Software

I'd recommend.

Pros

Qgive is very inexpensive given it's functionalities. The donation form skins that you can create are very customization and can simply be pasted in your website to have the same look and feel as your site. Also, they offer text to give in a more basic concept. You can have donors send a text message to donate, then they are prompted to go to a link to enter in their donation. It is a nice product for the lower budget organizations who still want the functionality but not the expense.

Cons

If you are using this product for your online giving platform, I really don't see any cons. The rates are fair and the customization is high.

Pros

The only service that we use is the text-to-give platform, but so far, it is amazing. I love how this service is not contractual and you're able to downgrade at anytime without having to worry about penalty fees. Oh, and this integrates with NeonCRM!

Cons

I wish they offered the text-to-give platform as an a la carte service. A lot of nonprofits have one CRM that they use, and the one that we are using is robust and offers the same features. Honestly, that's such a small complaint because the pros definitely outweigh the cons.

Likes Best

I was extremely impressed by the product's sales team. They responded to my inquiry in a timely manner and were not pushy about me making a decision. I have found the support to be responsive to my questions and able to talk with me even though I am not technical savvy about website design. I like the appearance of the page on our website and my marketing staff report it is very user-friendly.

Likes Least

I needed to contact our website provider to provide access to QGIV to our site. But once the authorization was completed, it was been very simple to use.

Recommendations

Ease of use for creative non-technical people is extremely important for smaller non-profits.

Likes Best

I love the customer support Qgiv offers. The representatives are always able to assist when I call. I appreciate getting a live person immediately, instead of pressing 1 for ....

The dashboard is very easy to use and the company has been very receptive to any changes we suggest.

Likes Least

No complaints! We have used Qgiv for several years and the product only continues to improve.

Recommendations

Do not hesitate, buy this product! It works great for donations, setting up events and the analytics are great.

Likes Best

The software is very user friendly and the customer service is second to none!

Likes Least

I do not have any dislikes for the product or vendor at this time.

Recommendations

Try a trial of the program to see how user friendly it is

Likes Best

For our purposes, the flexibility of accepting online gifts for a multitude of different accounts, along with having comprehensive event registration functions sold us on the vendor. These features are what we need and like the best.

Likes Least

Our database does not work to transfer information from Qgiv without making entries. This is technically not Qgiv's issue, as our database is out of the mainstream for nonprofits and foundations.

Recommendations

Take the time to have a phone conversation and online demonstration with the vendor.

Likes Best

We use QGiv Kiosks in our church narthex as an additional way for people to donate/tithe to our church. They are easy to set up, easy to program (all online from your desk!) and very easy for people to use!

Likes Least

QGiv Support is always fast and complete with their response and very friendly to work with too!

Recommendations

Just try it. You'll like it! Let QGiv help you accomplish your goals and meet your needs. They surely will.

Likes Best

I feel that what Qgiv does best is their customer service. They have friendly and helpful phone representatives who are knowledgeable and can answer just about every question I threw at them. They also made the set up process quick and simple on our end, while speedily working to have our donation site up as soon as possible.

Likes Least

I think in a dream world, donation websites would have smaller fees. However, comparatively Qgiv's fees are cheaper or on par with what else is offered, upon doing my research.

Recommendations

Knowing what you need and want from a software like Qgiv is very helpful. We knew we wanted a text to give feature and was able to make sure Qgiv had that feature on the front end. The software we were using prior to Qgiv didn't have some of the features that Qgiv does, but we didn't know what we were missing.