Salesforce.com vs Sustain

Salesforce.com has 15575 reviews and a rating of 4.36 / 5 vs Sustain which has 21 reviews and a rating of 3.71 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.36 / 5 (15,575)

3.71 / 5 (21)

Ease-of-Use

4.0 / 5

3.5 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.0 / 5

4.0 / 5

Functionality

4.5 / 5

3.5 / 5

Last Review Written

March 5, 2021

May 14, 2019

Pros/Cons

  • Pros

  • This software is so easy to use . I love it. Great functionality. The dashboard is always very attractive and simple

  • Beautiful interface and mostly very good price

  • Cons

  • not many, can be clunky but the pros definitely outweigh the little cons

  • The app is great, but the free version needs some work. I believe it is a beta version. It is great for uploading info on the go, but the free version tends to crash

  • Pros

  • How intuitive it is. Tracks most all important data we need. Team works with us to add new functionalities to improve it. I love that I can access it from home if I need to.

  • Logical interface, customer support, easy to use and train others

  • Cons

  • Very geared to fundrasing and less geared toward Alumni Relations. Fundrasing is possible because of Alunmni so the software should be more robust for keeping track of alumni.

  • everything, especially reliability and reporting

Pricing

Pricing Range

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Advisor Recommendations & User Awards

FrontRunners

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FrontRunners

2020

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Pricing Guide

2020 Nonprofit Software Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux