About SignUpGenius

SignUpGenius is an online tool for volunteer organizing and event planning. The service provides nonprofit organizations, schools, businesses and groups with an alternative to “reply-all” emails, phone trees and paper sign ups, and helps visitors sign up for tasks online. SignUpGenius is suitable for groups regardless of their size or operating budget.

Users can choose from various theme templates, and SignUpGenius lets users customize online sign ups to schedule volunteers, fundraise, track volunteer tasks and more. At the same time, email reporting enables coordination by keeping event planners up-to-date on volunteer participation and event details.

Two types of accounts are available: Basic and Pro, which itself comes in three differen...


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Supported Operating System(s):

Web browser (OS agnostic)

1,299 Reviews of SignUpGenius

Average User Ratings

Overall

4.57 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(840)

840

4 stars

(369)

369

3 stars

(78)

78

2 stars

(7)

7

1 stars

(5)

5

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 1299 results

December 2018

Molly from Pearson Education

Verified Reviewer

Company Size: 1 employee

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

December 2018

A quick and easy signups -- truly genius!

This software is great for organizing groups. It ensures that your events are staffed with volunteers and that you will not spend hours wrangling confirmations from your volunteers. At each event, it is always clear who is to do what. This helps keep all the feather unruffled. Recommended.

Pros

I often use this software for volunteer management for my church and a non-profit arts group that I support This software takes zero knowledge to use effectively. Every part of creating a sign-up for an event is intuitive. This makes planning a snap. It even helps me plan better events by listing out specific tasks for my volunteers.

Cons

I don't like the fact that you must add new tasks to the sign-up sheet in groups of five. I wish that it were possible to just add and delete at will.

Response from SignUpGenius

Replied December 2018

Hi Molly, We are happy to hear how SignUpGenius is helpful for your sign up needs. In Step 4: Slots, you can add a single slot or up to five slots at one time. If you need more than 5 slots, you can select the option to add more slots and you will be returned to Step 4. You can also edit a sign up at any time after the sign up has been published. So if you need to delete one or more slots, simply return to Step 4 and delete/edit slots as needed. If you have questions about slots, don't hesitate to contact our Support Team by emailing support@signupgenius.com. We will be happy to help!

July 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Functionality

3.0

July 2019

Flexible tool, recent update was a set back.

When looking for a powerful and flexible tool for managing signups for a small organization, there is no competitor out there that beats SignUpGenius. We have used other tools and tried ones that offered the moon but failed to deliver. SUG has been capable at its core competency and allowed us to drive and find ways to use it more fully and successfully. Reliable compared to other systems, it does take some time to learn if you truly want to be an expert at it - as does any system, but it is worth the time spent.

Pros

We use SUG for such a variety of volunteer and meeting/appointment management we have probably explored most of the features to their fullest. The flexibility to adapt the various types of signups used for different types of opportunities and extending the signups using forms and notifications is powerful. The service can handle a pretty heavy load as we've pounded it with over a hundred signups in under five minutes for things like Parent-Teacher Conferences.

Cons

The few types of signups you have available are powerful but not necessarily intuitive and you have to think about how you want the signup to look like and how the signup will flow for the user, leading to some trial and error when you first begin. The requirement for time slots to have a start and end time, makes it tricky to use for items that are just at a particular time, like dropping off items for a bake-sale, but other open ended signups don't read right. Particularly because our primary type of signup is time-slots, it took us a bit to get used to and understand the process of creating the day and time on which something is occurring, then add the slot that is happening at that date and time. The recent updates attempted to combine the pages on which those two steps occur, but make it even harder to intuit out how to attach the two items together.

Reasons for Choosing SignUpGenius

SUG was the most robust and capable.

Response from SignUpGenius

Replied August 2019

Thank you for your thoughtful review. If you ever need advice or assistance when creating your sign up, don't hesitate to contact our Support Team. They will be happy to offer suggestions as you get started. You can contact the team here: https://www.signupgenius.com/support Thank you for using SignUpGenius!

October 2020

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

5.0

Functionality

4.0

October 2020

Popular But Difficult to Customize

Creating a SignUp Genius form can be very annoying and difficult. However, once it has been created, it will do what you want it to. Once the forms have been made, they were easy to send out, it was easy for me to see and access responses and so on. I don't know of a better alternative for SignUp Genius at this point in time, but I hope that they can make some changes because something easier to use will come along soon if not.

Pros

I would want to use Google Forms for something like this, but there is currently not a good feature for you to sign up for something and then that slot to be filled or removed from a list. Signup Genius does fill in that role. As someone viewing a form, it is very easy to see what slots are available, and it is easy to change, edit or swap what you may have originally signed up for. It's also easy to go back and reference your sign up in case you forgot.

Cons

Signup Genius offers a great amount of customization to its forms. I'd be on the verge of saying it offers too much customization. I have made forms in the past, and no matter how hard I tried, could not get a new form to look like one I made previously. It can be very difficult and tedious to get the form to look how you want it to, even when you know it's a possibility because you've done it before. Making a simple form is easy, but I feel like once you want to start branching out, the level of user friendliness drops dramatically.

Response from SignUpGenius

Replied October 2020

Hi there, thank you for your review. I am glad to hear that you were able to set up your sign ups and they functioned well for your group. Our support team would love to help you with specific format setup if you run into any questions in the future. You always have access to insider tips when you reach out: http://www.signupgenius.com/help

January 2019

Kent from Lake Superior Big Top Chautauqua

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

January 2019

Acceptable and useful, if basic and somewhat confusing

We've used SignUpGenius for 4+ years, and have never been "blown away" by it's features. At the same time, we have been able to use it successfully (with lots of volunteer training sessions). The software hasn't introduced any major overhauls or improvements in all the time we've been using it.

Pros

We've been able to coordinate 200+ seasonal volunteers who help in 12+ positions at 60+ events.

Cons

The software can be rather confusing, especially when onboarding new volunteers or staff.

Response from SignUpGenius

Replied January 2019

Hi, Kent. Thank you for your feedback. We are happy to hear that SignUpGenius has been helpful in coordinating so many volunteers for your organization. In 2019 we will be releasing an exciting update to the site. We think you will be pleased with what we have coming.

October 2020

Denice from RSU 18

Company Size: 501-1,000 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Functionality

4.0

October 2020

A Good Way to Reach People and Gather Information Quickly

Overall, SignUpGenius has many uses. My daughter's high school uses it to set up parent conferences. The ease of use for those signing up is a distinct benefit. It just requires some time and experimentation to be on the creation end. I will certainly use it again for times when I need to reach and organize a large number of people.

Pros

I was in charge of a fundraiser for my daughter's trip to sing at Carnegie Hall. This trip was quite expensive so many fundraisers were needed. I had been on the user end of SignUpGenius a number of times. This was my first time actually creating and managing one. I appreciated that we were able to organize and sign-up people for donations and work times at our booth during a local summer festival. It expedited contact with a large number of families. The event was a success!

Cons

I found that designing the sign-ups took a lot of patience and experimentation. I am fairly tech savvy. I have a Masters Degree in Educational Technology so I am always interested in learning how to use new software products. As a user, I find it very easy to navigate. As a creator, it didn't seem intuitive enough for me.

Response from SignUpGenius

Replied October 2020

Hi Denice, Thank you for your review! If you ever run into issues setting up a sign up, please don't hesitate to reach out to our support team for some pro tips specific to your event. We are happy to help! http://www.signupgenius.com/help