




Identifying prospects





Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Windows 2000About The Raiser's Edge
The Raiser's Edge is a cloud-based fundraising and relationship management solution that is designed for nonprofits organizations. The solution caters to different industries such as healthcare, faith-based ministries and philanthropic foundations.
The solution helps nonprofits to find prospects and manage their donor pool in order to analyze donor activity and monitor organization's performance. It also assists in providing fundraising programs
The Financial Edge helps to manage funds that includes grants and contributions and helps in providing an overview of financial data in the dashboards and also helps in generating reports to provide information to required stakeholders.
With Target Analytics, nonprofits can find prospects and ma...
Identifying prospects
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Windows 2000Average User Ratings
Overall
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
July 2020
Anonymous
Company Size: 11-50 employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
3.0
Customer support
1.0
Functionality
4.0
July 2020
High end product, poor customer service
Great product, but the lack of customer service for the price point leaves a bit of a sour taste in my mouth.
Pros
This is definitely a nice product that does everything that it promises, and helps us keep track of all of our donors.
Cons
The price point is high for what you are getting, and customer support for this product is extremely poor at best.
July 2020
Emily from Lilyfield
Company Size: 11-50 employees
Industry: Non-Profit Organization Management
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
2.0
Value for money
4.0
Customer support
3.0
Functionality
4.0
July 2020
Blackbaud
Overall, we like and dislike this product. We are learning to live with some of the quirks of it because the organizational tools for fundraising seem to be quite good for us.
Pros
What I like most about this product is that as a fundraiser, I have many tools that keep me organized and remind me to thank our donors.
Cons
My co-worker who uses this software for only adding donations has a very difficult time with it. She says it takes way too many steps to add donations. It is also frustrating that you have to create a new record for someone who has been memorialized by a gift. It seems odd to add someone into your record base that is deceased and there is a cap on the number of constituents you can have in the database without having to pay more. The reporting pages are confusing and difficult to understand how to set up a goal and see our progress toward it. There are many things like this that we come across that are frustrating to us.
Reasons for Switching to The Raiser's Edge
We made the switch because we wanted to be able to use organizational tools for fundraising.
December 2020
Stephen from Archdiocese of Oklahoma City
Company Size: 51-200 employees
Industry: Religious Institutions
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
December 2020
Great product if you
Pros
Ease of integration for the front line fundraisers
Cons
It is not yet as flexible as the Database View (RE7)
May 2016
Cheena from International Tennis Hall of Fame
Industry: Fine Art
Time Used: More than 2 years
Ease-of-use
4.0
Customer support
3.0
Functionality
3.5
May 2016
Raiser's Edge Lifer Rant
Pros
My biggest likes for the Raiser's Edge are the various modules: Events, Membership and Online Express. I can organize the information and pull it back out in queries so easily. The canned reporting is not bad either. They pretty much have every kind of basic report you could need. You can pull some pretty decent reports that track actions, solicitors, giving and profiles. The key is making sure your data is clean and organized. Speaking of which, Raiser's Edge has done a great job of improving it's data clean up functions. They have improved duplicate removals. They have added e-mail and phone clean ups. And they are always on top of making sure their clients are heard (even if it takes them a little while to deliver).
Cons
The reports have aged out at this point in the desktop version (non-cloud). Development departments are looking for different ways to report their money and we are now depending on Crystal Reports to constantly fill that void. I wished the reports were more malleable and you could really build out the layouts to accommodate what staff wants to see. The biggest thing I hear in terms of complaints from my staff are the number of clicks to get a process done, whether entering an event on a record to recording a membership. Sure we can set up default settings for many of the procedures, but there is still that need sometimes to have to go through and enter manually.
November 2020
Anonymous
Company Size: 51-200 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2020
Good and robust software!
Very good.
Pros
Integration with onsite systems made it easy to use.
Cons
Hard to train other users on how to use with our systems.
Reasons for Choosing The Raiser's Edge
Ease of use.
Reasons for Switching to The Raiser's Edge
Cost.