WizeHive Software

4.77 / 5 (77)

Our advisors have recommended this product 6 times in the last 30 days

About WizeHive


WizeHive is a cloud-based platform designed to collect, review and manage applications for grants, scholarships and other nonprofit programs. The system offers tailored workflows, reporting dashboards, automations and batch emailing.

WizeHive offers customized applications hosted online, i-framed into a website or in a personalized submission portal. The solution also includes a reviewer portal with team member-specific to-do lists, side-by-side scoring and related data sharing.

WizeHive integrates with a variety of email, accounting and CRM software, as well as 750+ other cloud-based programs. Zengine is a “low code” platform, designed to allow users even without technical expertise to build out new applications and workflows. Full implementation services are also available.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

77 Reviews of WizeHive

Average User Ratings

Overall

4.77 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(61)

4 stars

(15)

3 stars

(0)

2 stars

(1)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 77 reviews

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August 2017

Hannah from National Lutheran Communities & Services

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2017

This interface is easy to learn and use, and when questions arise customer service is very helpful!

WizeHive makes it possible to manage our grant program and the increasing number of proposals that we receive.

Pros

Customer service is very helpful and responsive. They're helpful in answering simple fix questions, as well as brainstorming on how their software can accommodate more complex requests.

Very easy to build your own application form, as well as follow-up forms.

The interface can be customized to fit your organization's branding.

Online help articles are very helpful and easy to follow.

Easy to create and customize reports.

Easy to create a new workspace - its basically a copy, paste function.

Overall - if we were to go through this process again, we would make the same decision to use WizeHive.

Cons

Applicants have to create new credentials every year in order to access their application so, they have separate logins for the year they are reporting in and the year they are applying for - that can get confusing.

Yearly workspaces cannot communicate with one another so doing YTD comparisons can be challenging.

There are some features, such as the calendar and cascading forms, within WizeHive that I wanted to utilize but were not sophisticated enough features to make it worthwhile.

Sending an e-mail to users through the WizeHive app comes from the WizeHive domain and frequently goes to the spam folder. While you can direct replies to an internal e-mail, I would like for the e-mail to also appear as though it was sent from our domain.

Response from WizeHive of

Replied August 2017

Hannah - thank you very much for your thoughtful response and great feedback! We will follow up with you directly to discuss further as many of the items you noted have recently been addressed or are our on our near-term roadmap. Regarding the communication between yearly workspaces - this is a key priority for us and is on our near-term roadmap. Cascading forms is a core feature and we'd like to further discuss any issues you are experiencing to see if there is an immediate way to support/address your needs. For clients looking for more advanced calendar functionality, we have other options we can recommend. As for emails, we heard a similar concern from another client, investigated and made some changes to our email plugins that should significantly improve deliverability going forward. Thank you again! The WizeHive Team

May 2019

Liana from Mandel Institute for Nonprofit Leadership

Company Size: 51-200 employees

Review Source


Ease-of-use

2.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

May 2019

I don't love this system

Mediocre

Pros

It has most of the features we need for our use, which is an application process. People can log-in and save their status on applications. It can link to get references, and I can get people to review the applications on a review portal.

Cons

This is the least intuitive interface of a system I have EVER used. It is extremely frustrating. You think you remember how to change a setting or edit a direction somewhere, and you realize it could be in one of a ton of different places. It is extremely frustrating to use, and you would think that simple things like easily downloaded all the applications as files to my own computer would be simple, but they are not. Customer support can be okay, it depends on who you get really. The fact that I used this last year and this year had to be completely refreshed because it's so complicated that I don't remember everything is a big issue. And it's not like I can easily problem-solve. I always need to contact customer support, and I can't even call. My colleagues and I can't believe that a minor thing like putting a blurb/direction before a certain section of a form weren't possible! It has to be somewhere else. Some of my applicants have been confused. We probably won't use this again. Again, it is the least intuitive system I have ever used.

May 2018

Debra from AATCC

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

May 2018

Great experience working with Wizehive - knowledgeable, supportive assistance, product easy to use!

Pros

It makes sense - it's easy to use and easy to learn! It has helped me take a time-consuming project (collecting scholarship applications) and simplify the process. Wizehive also comes with a knowledgeable staff, who is very helpful and walks me through the application and review processes. For me, learning a new software program can be daunting, but the software was easy to learn, and the online support allowed me to see and talk through each learning step. It gave me the confidence I needed to make the most effective use of this product for our Foundation scholarship program. In fact, when the Membership Department saw how Wizehive worked for our Foundation scholarship program, they decided they wanted to use it for their student competitions, and their competitions include video clips! This software is very versatile, easy to use, and adaptable to the many situations.

Cons

I really do not have any cons about this software. I enjoy working with it; it has met our needs.


June 2019

Alexis from USTA Florida

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

The best system for both front end user and back end staff satisfaction. Best decision we made!

We use the WizeHive Zengine platform for our grant system. We have both submission portals and review portals related to the two grant programs we provide in Florida. It's being utilized just by those of us connected specifically to the USTA Florida Section Foundation in an effort to manage the grant application and review process.

Pros

- It has made the application, which is almost identical to the application questions previously displayed by our old service, seem less daunting and more user friendly to grant applicants.
- The grant review team has exclaimed that the side-by-side review option is the best feature ever invented and has saved them loads of paper.
- Internally, I appreciate the ease of use of the back end system. Being able to easily assign grants to reviews both in and outside the organization, easily create queries for the stats I need, and the ability to move application through the steps of the system seamlessly make this my top choice since I'm the only staff member dedicated to the Foundation which leaves me with lots on my plate to balance.

Cons

I haven't found any yet. At this point, I'm thrilled with each of the features and the ease of use of the system.

August 2017

Shelly from The Findlay-Hancock County Community Foundation

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

August 2017

This software has allowed us to transform the way we do scholarships.

The software has enabled us to streamline our process in many ways, allowing us to focus our time betters serving our students, volunteers, and donors.

Pros

With this software we have been able to expand our program in multiple facets. Not only have we been able to add more scholarships, but we have been able to improve upon the way we administer them. The process has been simplified for our staff, our reviewers, our recommenders and our applicants.

Cons

We have new scholarships every year and making changes seems to be a very complex process as those changes need to be made in numerous locations. The software is also costly to have.

September 2016

Ilene from ACC National Capital Region

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

September 2016

Internship Application Process Made So Much Easier

We have used WizeHive for our summer internship application process and have been very, very happy with it -- it's made it so much easier for us to manage the applications we receive and to assemble data. In particular, the review functionality has streamlined our process and avoided wasteful copying. After the initial set-up, we haven't needed much support from year to year, which is terrific - but when we do they are very responsive.

Pros

Overall, the whole system works really well, and the reporting function is terrific.

Cons

The e-mails to references seem to get caught in SPAM filters fairly often, which creates some administrative burden to follow up with those persons. And since we use the system only once a year, it is a bit pricey.

Response from WizeHive of

Replied September 2016

Hi Ilene: Thank you for your business as well as your review! If you continue to have the SPAM problem please contact us directly We send all of our emails out through a 3rd party service called that processes over 20 billion emails a month with a 99%+ deliverability guarantee so we should look into your configuration as this should not be an issue.

November 2017

Genice from Elkhorn Public Schools Foundation

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

WizeHive has been a phenomenal partner - excellent product and customer service!

No more paper applications! Easy to track scholarship winners and process scholarship payments! Easy for scholarship selection committees to access applications from their homes - no more running to the Foundation's office to pick up paper applications and distribute them to their committee members. Much easier for students to apply for scholarships!

Pros

Our scholarship program grew to the point that we were no longer able to process paper applications. Many of our scholarships are unique - some require applications, others are team or coach selected. We needed a customized scholarship platform that could allow us to continue administering all of our scholarships and provide an easy way to track scholarship winners and process scholarship payments. WizeHive's Zengine product was the perfect solution to our scholarship program's needs!

Cons

The first year we implemented the software, there were a couple of things that I thought could be improved. The WizeHive team listened to my comments and has come up with solutions to make the process even better this year!

July 2017

Jill from AmericanHort/HRI

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2017

We use Wizehive for grant & scholarship reviews. It's a great service!

Pros

It's ease of use, for both administrators & users, is the best feature. We have received many compliments from our users and are often amazed ourselves at the minimal set-up requirement necessary to open a new portal. The excellent and timely customer service is a great bonus!

Cons

Every once in a while a user cannot log in with the credentials assigned to them. However, this is an easy fix, and it rarely happens. I could (should) probably talk to my Wizehive support specialist and let him know...I'm confident he could fix this!

October 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

2018 WizeHive Review

Pros

I like that WizeHive is very user friendly and can be easily taught to those of all skill levels. Also, it is a great way to manage files and applications we receive. Lastly, the ability to create reports is a great tool.

Cons

WizeHive works well for our application process. There isn't anything about it that poses a challenge to our process.

October 2018

Sharlene from National Psoriasis Foundation

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

October 2018

Trusted grant management software

If you are needing to collect and save a lot of data from grant applicants and reviewers, this is a great system to use. There are so many functions that can be utilized to maximize the grant review experience, and the support team is always helpful with answering any questions you may have about any step. Our organization has plans to upgrade to a submission portal next year which will allow even greater ability to perform a multi-step application process, save user profiles, and allow easy follow-up with grant recipients in order to collect final reports.

Pros

Auto email/bulk email feature makes it easy to notify applicants. Application forms are easy to update. Can perform an entire review process through WizeHive without much need from an outside source. Convenient place to keep track of records of applicants and reviewers. Also helpful with creating registration forms for events.

Cons

Somewhat challenging to navigate. Needs more help options and tutorials to make the user experience much easier. Still some bugs that need to be fixed (including some issues with a few of the filters in application forms).

February 2019

Camellia from HS Foundation

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality