MoonClerk is a cloud-based online payment processing solution designed for small and midsize businesses. It offers invoicing, mobile payments, online payments and recurring billing within a suite.
MoonClerk supports different payment methods, such as single payments, recurring payments, subscriptions and donations. It allows users to design customizable payment and embed them on business websites. Users can also share payment links via email, SMS and live chat, as well as request payment from the customers.
MoonClerk recurring payments feature lets users fix the start date, collection date and frequency (such as monthly and quarterly) of the payments. Users can also add comments and reference notes for payments.
MoonClerk is available in six different pricing tiers based on the monthly transaction volume. The vendor partners with Stripe to offer payment processing functionality. The support services include FAQs, online support and a knowledge base.
Brett from Brett Middleton Digital
Employees number: 2-10 employees
Seems to have some decent integrations other platforms don't have and enables things like coupon usage.
Had a struggle with getting moonclerk setup. My instance for some reason just didn't work, support was not able to resolve the issue and get it working.
Ben from Thriveworks
Specialty: Furniture and home decor
Employees number: 2-10 employees
there are a lot of payment solutions out there, but we were looking for something that worked for our small company. This did the trick and we have no regrets about using it.
no subscription option, which isn't a problem for us currently, but down the line it could cause some issues.
Lane from Delta Hands for Hope
Employees number: 1 employee
I've seen an increase in online giving because it is so easy and professional.
MoonClerk was suggested to me by my website designer to set up automatic monthly donations through our website. I connect it with Strive, so I have two software systems. For donors, it is easy to give a one-time or monthly donation, and it only takes a minute to give! The customer support was great, and they walked me through how to add it on our website. I'm not a tech-person, but I was able to follow the instructions easily. It is on the our nonprofit's website, and doesn't take you to a third-party website. The fee is based off how many donations you receive.
I had a donor that wanted to change the amount of her monthly giving, and that is something that I, as the administrator, had to do. There isn't a way for monthly donors to update their preferences.
Response: MoonClerk, MoonClerk
Date: December 2018
Lane, we¿re so glad to hear MoonClerk is working out for you! Just as an fyi we do have a way for your payers to update their own recurring donations, including the ability for them to update their own amount. That¿s all done through the Payer Portal:
I hope this helps. Feel free to shoot us a message if you ever need help with anything or have feature suggestions. Thanks!
We were able to use this software through one of our websites to collect money for our fundraiser. Allows you to accept payments in different forms as well as international payments. Found it to be very easy to setup and use.
Moonclerk prices vary by your volume of sales. As your sales start to increase, the price of the software does as well.