MoonClerk Software


 

MoonClerk is a cloud-based online payment processing solution designed for small and midsize businesses. It offers invoicing, mobile payments, online payments and recurring billing within a suite.

MoonClerk supports different payment methods, such as single payments, recurring payments, subscriptions and donations. It allows users to design customizable payment and embed them on business websites. Users can also share payment links via email, SMS and live chat, as well as request payment from the customers.

MoonClerk recurring payments feature lets users fix the start date, collection date and frequency (such as monthly and quarterly) of the payments. Users can also add comments and reference notes for payments.

MoonClerk is available in six different pricing tiers based on the monthly transaction volume. The vendor partners with Stripe to offer payment processing functionality. The support services include FAQs, online support and a knowledge base.

 

MoonClerk - Dashboard
 
  • MoonClerk - Dashboard
    Dashboard
  • MoonClerk - Google analytics
    Google analytics
  • MoonClerk - Payment form
    Payment form
  • MoonClerk - Payment overview
    Payment overview
  • MoonClerk - Payment plans
    Payment plans
  • MoonClerk - Payments
    Payments
Supported Operating System(s):
Web browser (OS agnostic)

4 Reviews of MoonClerk

 

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Software Advice Reviews (2)
More Reviews (2)

Showing 1-2 of 2

Brett from Brett Middleton Digital
Specialty: E-commerce
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Not What I Needed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Seems to have some decent integrations other platforms don't have and enables things like coupon usage.

Cons

Had a struggle with getting moonclerk setup. My instance for some reason just didn't work, support was not able to resolve the issue and get it working.

Review Source
 
 

Ben from Thriveworks
Specialty: Furniture and home decor
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Makes getting paid way easier

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

there are a lot of payment solutions out there, but we were looking for something that worked for our small company. This did the trick and we have no regrets about using it.

Cons

no subscription option, which isn't a problem for us currently, but down the line it could cause some issues.

Review Source
 
 
 
Showing 1-2 of 2

Lane from Delta Hands for Hope
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Wonderful for nonprofits

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've seen an increase in online giving because it is so easy and professional.

Pros

MoonClerk was suggested to me by my website designer to set up automatic monthly donations through our website. I connect it with Strive, so I have two software systems. For donors, it is easy to give a one-time or monthly donation, and it only takes a minute to give! The customer support was great, and they walked me through how to add it on our website. I'm not a tech-person, but I was able to follow the instructions easily. It is on the our nonprofit's website, and doesn't take you to a third-party website. The fee is based off how many donations you receive.

Cons

I had a donor that wanted to change the amount of her monthly giving, and that is something that I, as the administrator, had to do. There isn't a way for monthly donors to update their preferences.

Review Source: Capterra

  Response: MoonClerk, MoonClerk

Date: December 2018

December 2018

 

Lane, we¿re so glad to hear MoonClerk is working out for you! Just as an fyi we do have a way for your payers to update their own recurring donations, including the ability for them to update their own amount. That¿s all done through the Payer Portal:

http://help.moonclerk.com/using-moonclerk/how-do-my-payers-manage-their-own-recurring-plans-themselves

http://help.moonclerk.com/using-moonclerk/how-do-i-give-my-payers-the-ability-to-change-the-amount-of-their-recurring-plan

I hope this helps. Feel free to shoot us a message if you ever need help with anything or have feature suggestions. Thanks!

 


March 2018

March 2018

Straightforward with low complication

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

We were able to use this software through one of our websites to collect money for our fundraiser. Allows you to accept payments in different forms as well as international payments. Found it to be very easy to setup and use.

Cons

Moonclerk prices vary by your volume of sales. As your sales start to increase, the price of the software does as well.

Review Source: Capterra