About Pushpay

Pushpay is a cloud-based online payment solution that helps organizations like schools, churches and education providers to centralize donation data and manage payment operations. Key features include transaction import, donation statement generation and reporting tools.

Users can import data related to funds, transactions and other donations from third-party sources. Additionally, users can upload files through the Pushpay portal and match imported data with available funds.

Pushpay lets users maintain a database of gift entries and donor information including contact details, amounts, payment methods and dates. Donors can also send recurring gifts. Pushpay provides users with giving reports that include the total number of donations, unique don...


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Supported Operating System(s):

Web browser (OS agnostic)

137 Reviews of Pushpay

Average User Ratings

Overall

4.45 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(81)

81

4 stars

(44)

44

3 stars

(8)

8

2 stars

(0)

0

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 137 results

July 2018

Drake from Gateway Alliance Church

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

4.0

Functionality

5.0

July 2018

We loved PushPay but eventually had to move on

Pros

PushPay has a great support team that wishes for you to succeed. It has a great infrastructure that has an extremely easy way for people to give with multiple options. It was our first real online and digital giving option and we loved working with them. They helped bring us into the 21st century.

Cons

Though we loved working with PushPay, when we took them on there was not much option in Canada for online giving and as other options came out we landed on a system that was integrated into our church database software better. It was not due to our displeasure of PushPay that we left but for our systems to be under one umbrella. Only real complaint is PuahPay can be a bit pricier than other options.

July 2019

Jonathan from Antioch Baton Rouge

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

July 2019

Pushpay - Easy to Use for Contributors and Administrators

Pros

The cleanliness and simplicity for online contributors and for volunteer admins.

Cons

The report capabilities compared to our previous software provider are lacking. We are unable to run custom reports with ease.

Reasons for Choosing Pushpay

The simplicity. And that Pushpay appears to be growing and expanding technologies, as Planning Center did not give off this appearance.

Reasons for Switching to Pushpay

We were able go from three giving softwares (online, mobile app, text to give) to one software, as Pushpay provided an all-in-one solution.

January 2021

Daniel from Providence Baptist Church

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

1.0

Customer support

2.0

Functionality

4.0

January 2021

Rolls Royce Prices for Nissan Quality

PushPay is overpriced and undefeatured. They also required a three-month notice to cancel them. As a result, we found ourselves simultaneously paying for our new online giving provider and for PushPay.

Pros

PushPay fulfills its purpose. It provides your church or organization with online giving options. However, in a world flooded with similar companies, PushPay charges Rolls Royce prices and delivers Nissan quality and features.

Cons

PushPay is extraordinarily expensive. They charged our church $150 per month regardless of the receiving a single donation online. On top of that, they charged the highest per donation fees of any other company and supplied us with fewer features. I highly recommend going with just about anyone other than PushPay.

November 2016

James from Irving Church of Christ

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

1.0

Customer support

3.0

Functionality

4.0

November 2016

False Promotion of Fees

When our church signed up (Irving, TX), we were assured that the credit card processing fees were cheaper than other options (PayPal was specifically mentioned) and would run 2-2.5%. We used Push Pay for nearly two years. Our last several months, the credit card processing fees were 3.5-3.8%, far more than other companies. Then they raised their monthly fees from $75-99. All total, factoring in ACH, we paid 2.9% on our $13,000 of Push Pay revenue in October ($380). That is not acceptable. Most of all, I am disappointed in the deceit perpetrated in the pricing.

Pros

Ease of use.

Cons

Limited to one bank account in processing. Overall fees are misrepresented and quite high.

Response from Pushpay

Replied November 2016

Hey Jim, I noticed you posted about about this yesterday as well and I have personally taken your complaint up to our processing team. They explained the reason why the CC processing fee was high (due to the types of credit cards used) and they would love to talk with you about it. Would you like someone to call you today? -Stephanie

November 2020

Joshua from First Baptist Church Lake Alfred

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Online Giving and App made easy for churches

Has made creating an app for church and giving online to a church easier than I ever could’ve imagined. Customizing the app is easy and does not take any coding or web design experience. There is great explanations and customer support as well. The online giving is simple and allows you to set up a recurring gift and amount and allows multiple payment types. It is also easy accessible through website links through the app, church website, and by texting our specific code word and number. I recommend every church try both of these services, especially as COVID has made non contact forms of communication and payment more needed than ever.

Pros

Easy to customize app, no coding involved. Instantaneous updates to app as you change it. Ability to send notifications out to all app users. Online giving has many options for payment types and options for reoccurrence.

Cons

Copy and pasting text does not work in certain areas of updating text in your app. Uploading photos sometimes takes multiple tries as it won’t show up after the first attempt.