About Worldpay

Worldpay is a cloud-based online payment processing solution designed for businesses of all sizes. The product enables users to collect both in-person as well as online payments via desktops, smartphones and tablets.

Worldpay features a virtual terminal interface, which allows users to collect payments from customers by sharing a secure URL. Customers can log in using their computers and smartphones and make online and card payments. Worldpay supports different payment methods, including credit cards, mobile wallets and payment gateways.

Worldpay also features e-commerce payment management, which allows users to link the payment URL with the online basket. This redirects the customers to a secure payment page, where they can make payments using the me...


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Supported Operating System(s):

Web browser (OS agnostic)

42 Reviews of Worldpay

Average User Ratings

Overall

4.10 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(23)

23

4 stars

(10)

10

3 stars

(3)

3

2 stars

(2)

2

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 42 results

November 2017

Dr. Vincent from Petrelli Chiropractic & Rehab

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

We have had only a few issues with the system, and the customer service was able to guide us through

Ease of use and accesibility

Pros

Accessibility from any computer or mobile device, can recharge an account from a previous transaction, and and refund an account quickly and easily.

Cons

Cannot look at the same card/acct transactions over the course of the year, useful for a patient's Health Savings Account. We understand we could set up a recurring payment account, but we are unsure how to do that.

Response from Worldpay

Replied November 2017

Thanks for your feedback Dr. Vincent. Glad to help your business grow!

January 2020

Felicia from Shifting Tides Chiropractic

Company Size: 2-10 employees

Industry: Alternative Medicine

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

3.0

January 2020

Great system to integrate with EHR systems

World pay was something that we used in the office for several years. The only issues that we had was that it did not integrate with our EHR system so it took more steps to enter things into the ledger. This also opened up room for error and forgetting to manually enter a transaction.

Pros

World pay was easy to use with a high volume office. It made processing payments very easy. It took a few clicks to process a payment. The system has the ability to save information in a safe and compliant manner so that patients wouldn't have to continuously get out a credit card for us to run a payment.

Cons

The software did not integrate with Platinum, so you had to open it in a web browser to use it. Then you could process the payment. You did have to manually enter the payment into the EHR ledger after you took the payment.

December 2017

Serina from North Gwinnett SUV, Inc

Company Size: 2-10 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2017

Great POS. Easiest to use by far!!!

Ease of accepting the cards & then transitioning to the CHIP cards was superbly easy!

Pros

I like that the transactions usually run through very quickly. (I don't like it when my customer is having to wait on me.) I like the newly integrated CHIP system. I like that I can assure them of a secure connection for the transaction. The ease of reloading the transaction paper. Auto print outs of the prior day are always ready to be filed when we get here of a morning.

Response from Worldpay

Replied December 2017

Thanks for your feedback Serina. Glad to help your business grow!

December 2019

Mandi from The Spa At Atrium

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

3.0

Functionality

4.0

December 2019

Helpful Syster

Worldpay does make our job easier which is a great tool to have and I would recommend this if someone was in the market for this software.

Pros

Worldpay is most helpful to collect info we need to balance our reports each day. It allows for daily reports that are super user friendly.

Cons

What we liked least about Worldpay is having to call to speak to someone. This can be very time consuming but necessary at times. Although whenever we have had to call the service has been helpful.

September 2019

Claire from Highland Park Dance Company

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

2.0

September 2019

Trustworthy and Simple

Worldpay allows our clients to easily submit credit card payments, and allows our staff to easily track and manage the transactions on our end.

Pros

The reason I appreciate Worldpay so much is largely because of the reports. Transactions are extremely detailed easy to search. Our business has utilized this payment system for years, and the transaction process is always quick and reliable. Most of the time spent in the software is spent utilizing the virtual terminal and reporting features.

Cons

The home dashboard interface is somewhat complicated, and some links aren't operable some of the time. Unlike the express virtual terminal, the home dashboard is crowded and not very helpful.