About Cloud Management Suite


Cloud Management Suite is a cloud-based patch management software for small, midsize and large businesses. It caters to various industries including health care, government, education, financial services, legal, manufacturing, retail, transportation and utilities. Primary features include patch tracking, remote control, software distribution, inventory discovery and history and reporting.

It allows users to manage their IT infrastructure, devices, monitor vulnerabilities and correct any threat/vulnerability. This helps them decrease IT expenditure, simplify management and increase team productivity. Other features include compliance management, two-factor authentication, status views and PC power management.

Cloud Management Suite subscription offers patch management for Microsoft and multiple third-party vendors including Adobe, Java and Chrome. The reporting feature provides executive summaries and elaborate reports with filters and custom parameters to assess and mitigate risks.

Support is offered via email, chat and over the phone. Other help options include virtual representatives, case studies and video tutorials.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

25 Reviews of Cloud Management Suite

Average User Ratings

Overall

4.72 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(20)

4 stars

(4)

3 stars

(0)

2 stars

(1)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 25 reviews

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May 2017

Shannon from Beaumont Legal

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2017

Pleasure to deal with

Its a great tool that I use daily and wouldnt be able to do my job without it!

Pros

I LOVE this software. In our organisation it is used as an assets DB, Remote control tool and its our patching tool too. As we have offices all over the country its not convenient to go down to the offices every times there is an issue nor is it cost effective for the business, so using CMS is great as we can connect the PCs/ Laptops in seconds to resolve issues and manage machines. The support staff are excellent at resolving any problems quickly and do a thorough job to make sure everything is resolved before closing down the ticket. The training staff are great too! No question is too silly and they are always happy to help with what ever issues / queries we had - IE setting up software deployments and using patch manager.
I would highly recommend CMS for small and large business. Other Verismic products are just as high quality as this one.

May 2017

Christian from Avecto

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2017

Excellent all round

From my vendor research, Verismic was the only product that fitted all of our requirements to patch our operating systems as well as 3rd party software all from a solution we don't have to host or look after. I can now remotely deploy patches to my users working from home in Australia, from my desk in the UK - can't get any better than that!

Pros

The product is exactly what we were looking for from a patch management solution. It is flexible, salable and cost effective as well as easy to manage and maintain. When you do come across an issue or have any questions the support and account management teams can't be any more helpful - Generally I see replies to my support cases in a matter of minutes and have never had any issues that are left unresolved. I have monthly calls with our account manager who is always well informed of anything you have raised with them. Full training was provided and the team are willing to complete further training for our growing team.

February 2017

Chris from TM Wireless

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2017

Way better Patching compared to VNC

Our company has over 300 computers and we were managing them one by one with VNC. We had no way to automatically deploy patches, software, anything. It was getting more difficult to keep every comp up to date as the company was getting bigger. We were looking for a program that we can push update software to all of our devices at once instead of installing it one device at a time. Customer service has been amazing and we've saved so much time. I've already referred Cloud Management Suite to several other companies.

Pros

Automatic patch deployment, easy to use, really good customer service. Saves us a lot of time.

May 2017

David from Helient Systems

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2017

Easy to Manage devices and instal patches. Reporting and updating clients also important.

Pros

Before using Cloud Management Suite, it was a struggle to manage over 400 devices with SCCM and WSUS. Patching was inefficient and we had no way to keep clients updated with installation reports.

With CMS, we were able to get up and running right away. It's very easy to use. Reporting was extremely crucial for us. Now we can keep clients informed of updates and patches installed on every device in their environment.

September 2017

Daniel from Therapeutics MD

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2017

Very good patch management software

Pros

Very easy to use software. It has so many more features than any other patch management software on the market. Easy to use task config and setup.

Cons

One thin I would like to see is better communication between the endpoints and the application to update the IP address as soon as a new connection is made. currently that side of it is pretty slow.

March 2017

Arnold from Millennium Corporate Solutions

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2017

The only way to manage enterprise workstations

We have used several methods for managing our workstation PC's. We used automatic updates, WSUS, a few shareware programs and all of them were very time consuming and marginally effective at best. We have 70 employees, each with at least two devices and an IT department consisting of 1. We starting using Patch Manager a little over a year ago and never looked back. Their support team helped me configure everything to get us up and running. A few months later they called to make sure everything was OK. I had a few questions they answered quickly. I have been very pleased with Patch Manager as it has freed my time for other issues.

Pros

Easy to use, priced right, great support

February 2017

Talanda from Anita Borg Institute

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2017

Great cloud solution for inventory management/updating

CMS has been great. The customer support is top notch, for helping with any features that might not be as intuitive as expected. It's been an awesome solution for managing our computer inventory, as we are mostly a remote company. The reporting is comprehensive and the queries and inventory scans, as well as patches, are extremely helpful. The only thing it's missing is Mac support which I believe is on schedule to be completed this year.

February 2017

Jared from Ansaphone

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2017

Let us get rid of WSUS

Ansafone has 500 devices across two locations (Santa Ana and Florida). We were using WSUS but had no way to patch 3rd party applications. We also needed to comply with HIPAA. Outside of WSUS we were manually creating the reports needed and patching 3rd party apps. CMS gave us the ability to patch MS and 3rd party applications across both sites. We've saved alot of time over using WSUS, manually patching 3rd party apps, and manually creating reports.

Pros

Easy to use for any location. Patches 3rd Party. Patch content is always up to date. Saves us a lot of time.

March 2017

Thiago from AIQON

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2017

Best Patching Solution I've ever used

CMS is the easiest and most efficient solution I've ever used. It is very intuitive and allows us to patch pretty much everything from all vendors. It also tell us in a simple and user-friendly way which patchs are critical and should be taken care of first.

Pros

User-friendly
intuitive
efficient
saves my time

Cons

nothing so far.

March 2017

Sean from Hodges-Mace

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2017

Excellent Patch Management Software

After looking into multiple solutions to manage our patching across the organization we decided on CMS for its ease of use, quick setup, and cloud based offering. We had everything up and running within a few hours and were able to catch up on a multitude of patches within the first week. Using the software allowed us to meet our strict compliance goals and provide reports showing where these goals had been met. Outside of patching we have began using the remote control feature and the software deployment feature of the platform which has been a life saver for our remote users. Overall, the software has paid for itself in a few months and confirmed we made the right choice for our needs. I would also like to mention that the sales and support group have been fantastic. The sales team worked with me on cost to meet our desired budget and support has been nothing short of great. Any questions or concerns I had were answered and the one issue we ran into was taken care of same day. Overall a great experience start to finish.

January 2019

Trang from Kingsmen Vietnam

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

January 2019

A good network management system

Pros

Looking for a good network management system for our company and I found this Patch Manager. The first impression is the interface, it looks very easy to use, maybe it's because I quite familiar with many kinds of sotfware .

Cons

From my personal opinion, I don't have any complaint except the cost is very high. Yet you can use the trial version and then consider to buy it later.

June 2018

anthony from Planned Parenthood of Greater Ohio

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Easy to use, Very efficient, Wonderful product!

Pros

The ease at which the dashboard allows you to monitor and audit endpoints. I also like the built in reporting features.

Cons

The website is sometimes slow to load especially if a task is already running. Other than that, i very much enjoyed the product!

June 2017

Jay from Jaros Baum & Bolles

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

June 2017

Proof of Concept went very well, the product provides exactly what we were looking for.

Solved our 3rd part patching and software distribution need.

Pros

Being cloud based the advantages are numerous. Some of the most notable Pros are the simplicity of the management console and functions and the fact that we don't have to manage it is that we are a SMB with limited tech staff.

Cons

Haven't found any to speak of yet. The only area that I thing could be made simpler to use is the software package builder.

February 2017

Dan from OrbiMed Advisors LLC

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2017

PC Management made easy

We were originally using another platform to manage our endpoints that was confusing and outdated. Once we decided to make the change to Cloud Management Suite we started to notice immediate impact. We can now update, discover and find out information about all of our endpoints with a few clicks.

Pros

Easy to use and learn. Lots of great functionality that can be put to use right after installation.

Cons

Missing a few important tasks such as remote restart/shutdown.

March 2016

john from Investment Technology Partners

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

5 of 5

March 2016

one company who gets their clients and adopt a can adjust thinking

We proved cyber security solutions for the investment community. One key point in security is maintaining updates and reporting the changes. We have found a good partner with Cloud Management Suite. Having the ability to have reports monthly on all our client's machines has given us and our clients the compliance we need. At first, some of these special reports were not available in their offering. After speaking to the company and exampling how documenting what was done is key for compliance. The company created our reports within the same week we spoke. It is a pleasure to work with a company who listens and then act on the items.

May 2016

William from Katzke Paper Co

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

5 of 5

May 2016

Great for the small shop IT department

Maintaining all systems and infrastructure can be a challenge for any IT department. Leaving everything to one person, that becomes almost impossible. With sales agents on the road more than in the office we needed a product that would allow use to update, as well as manage software from a distance. Cloud Management Suite has brought all this together for us, at a fraction of the cost a managed service provider would charge. For those IT professionals who want to take the headache out of patch and software management, so that you can focus on what really matters than this is the software for you!

April 2016

Samuel from MyoKardia

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

April 2016

Excellent product, makes OS and Application patching as easy as it gets

I have a background with SCCM 2012, Seccunia, Desktop Central, and a few other endpoint management systems... and I will hand it to these guys at CMS... they have made a product that is very intuitive and very easy to get up and running. Their customer service was also excellent. They were very quick to respond, always available to help, and good people all around. I would recommend them to any small business with limited IT resources who want a simple platform to get up and running quick with no on-prem server to maintain and no week long training classes required to administer.

May 2018

Bertie from Koniag, Inc.

Company Size: 11-50 employees

Review Source


Ease-of-use

4 of 5

Value for money

1 of 5

Customer support

3 of 5

Functionality

2 of 5

May 2018

Could never get things right

Pros

When it worked properly, it was amazing. The UI made it very easy to deploy patching campaigns and I loved the dashboards showing patch compliance.

Cons

Scheduled tasks failed often. Tried a combination of using the vRep and going agentless. Long story short, could only ever complete about 10% of all patch jobs. The site was always unbearably slow as well. We're based in Alaska so perhaps the sluggish site was just our connection back to the Verismic servers.

April 2016

Mike from Incite Agency

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

April 2016

Really useful tool for distributed environments

Really glad we found this solution for my company, which has offices all over the world. The tool is efficient, easy-to-use, and set-up was smooth. Verismic's team also had awesome customer service and consistently answered my questions along the way. My fav part of the patch management tool is the device health feature, which shows where the unpatched systems are and what patches those systems need. I would recommend this to any IT manager that wants an easy to use cloud-based tool.

April 2016

Jeremy from First Rate Inc.

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

5 of 5

April 2016

Great software

We chose Patch Manager because it was a cloud based system and we have many users who travel. We can verify all patches have run without the user ever having to login with VPN. Great software. The support have been perfect, they have helped us with any issues (mainly on our side) that have come up.