About FitSW


FitSW is a cloud-based personal training solution designed for health and fitness trainers. It allows them connect and collaborate with clients. Key features include a workout builder, appointment scheduling, nutrition management and diet planning. 

Trainers can create workout schedules and share with clients via email or physical printouts. Workout plans can include exercises and instructions such as sets, reps, rest time and weight. The solution allows clients to send appointment requests to trainers which are added to trainer calendars once approved.

FitSW provides trainers with graphs to track client progress. Users can track client body fat percentage, weight, waist size and other information. The solution also allows users to create meal plans, and clients can record their food intake. FitSW can be accessed through native mobile apps available for Android and iOS devices.

Services are offered on a monthly subscription basis.



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Supported Operating System(s):

Web browser (OS agnostic)

115 Reviews of FitSW

Average User Ratings

Overall

4.45 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(62)

4 stars

(43)

3 stars

(10)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 115 reviews

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June 2018

Magda from MFitness Bethal Gym

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

June 2018

Great App to use, my customers love it!

It makes my Gym unique in my area, We are the only ones that have an app available for our customers!

Pros

I only needed a platform to do meal plans and exercise plans without all the other add-on's that cost a lot of money from other developers.
Simple and easy, especially if you are just a start-up business that wants the bells and whistles without breaking the bank.

Cons

If the developers would provide quality video's from the FitSW crew it would look more professional. I would also hire attractive model's for the video shoots as people can be quite shallow in that regard and love looking at pretty things! :)

The videos from FitSW crew is within the perfect time frame (20 - 40 seconds) which is perfect for me, as I don't want to waste my clients time on the floor. The other video links from other youtubers is too long, I often replace them with shorter videos.

Don't ever take away the functionality of replacing the link with your own, there is a lot of exercises out there like Pilates exercises that I like to add to my exercise program. This is such a fantastic feauture to your product and one of the reasons I am using it.

August 2017

Joe from Elite Training with Joe

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2017

Exactly what I needed to help me better track all of my clients and their information!

FitSW saves me time because it lets me quickly build client workouts, diet plans and map out client goals. It then saves all this information so that I can easily access it or update it whenever I need to. The progress graphs also help me keep my clients engaged and motivated because I can show them how far they have come and we focus on improvement together.

Pros

I like the fact that I can keep track of all of my clients' important information in one single application. Being able to build comprehensive fitness plans, diet plans and tracking progress in one single app makes my job much easier and seems to keep my clients much more engaged. I also like how responsive the FitSW team is to my feature requests and improvement requests.

Cons

Hard to mention something here as the team usually responds quickly to any improvement requests I have. One thing I guess I could mention is there are a lot of exercises in the exercise database - many of which I don't use. The app lets me search for the ones I want and I can delete the ones I don't use which is nice. But maybe if there was a way when I signed up to only sign up with the basic exercise database so I didn't have to delete the ones I don't use.

June 2018

Cory from Behavioral Health Workforce Research Center

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

4 of 5

June 2018

The Perfect Workout Companion

Let me work more easily with my personal trainer, and also empowered me to learn and correctly perform new exercises when she wasn't physically available.

Pros

Navigating the app is incredibly intuitive. Creating or altering an exercise routine is just as simple. The app makes it simple to chart progress in body changes (which can sometimes be difficult to see by the eye alone.)

But perhaps the best part of this app is that each exercise is linked to a demonstration video. This means if a user doesn't have a personal trainer, they can watch how to correctly perform each exercise. This is an incredibly useful and empowering thing to offer, and helps cut down on confusion at the gym.

Cons

Being as robust as it is, the app sometimes has to trade in on user-friendliness. For certain exercises, I want to do several sets of an exercise for a period of time, as opposed to for a series of repetitions. From what I can tell, this is not an option in the app, but can easily be worked-around by writing a note under the exercise.

My trainer has also put in exercises that do not come with a video demonstration. It's likely these were custom exercises that didn't come with the stock app, so the lacking video was understandable. But a feature for me to embed a video with those exercises, myself, would have been handy.

October 2017

Joe from Joe Davis Fitness Coach

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2017

I needed a simple system to help me organise and track my client's programmes, FitSW is exactly that

I could get rid of all of the paper printed client programmes I was initially using which looked messy and unprofessional. I can provide meal plans and exercise programmes for overseas clients and clients that are away on holiday with ease. It has saved time and helped improve the efficiency and professionalism of my business.

Pros

I like the fact that clients have access to their programme / diet via their phone, so when I go on holiday I can easily leave them to still follow their programme without me. The macro breakdown on the diet section is really useful and is great for educating my clients on what kinds of foods they should eat and at what times of day etc.

Cons

When you try to enter multiple sets and rep ranges for a particular exercise on the software and click 'update' or 'save' workout, it does not save with the commas and different numbers.

However, when you input different weights/rep ranges on the app and click 'update' or 'save', it does save it with the different rep ranges etc.

This means that on much iPad, I usually do all of my work on FitSW by logging into the software through a browser, but when a client does a pyramid set - for example - I have to log into their programme via the app to actually input the data for that set.

It's just a bug in the system that gets frustrating as it can be unnecessarily time consuming.

August 2017

William from Bushido Fitness & Health Mgmt

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

3 of 5

August 2017

Great value for your what you pay.

Ability to put together a fitness plan for a client in a matter of mins. Then have the ability to sent comments back-and-forth.

Pros

Very dynamic in that you can quickly put together a fitness plan for anyone in a matter of minutes. Very easy to modify, add , and change as well.

Cons

Reminders are greatly lacking. I should not need to add a workout to my Calendar in order to have reminders sent to the client. The most important event that has to take place is consistent and constant touch points with the customer, and without reminders, this puts the emphasis on the Trainer. This is hard to do as your client base grows.

January 2019

Vijay from Incarnate ICT - India

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Very Intuitive Software helpful for my Training Progress

I am very pleased with this software. I like that I can access it through an app on my phone. Even though I have an android and my trainer has an iPhone, they both work together well.

Pros

I am a client and this software really helps me stay connected with my trainer and on track. I like that he can easily deliver workouts to me and I get notifications when I have a new workout.

Cons

None found yet...I am looking forward to trying the meal-plan feature but I haven't looked at it yet and don't know yet how to log my own foods. So a tutorial on that would be nice.

December 2018

Kekoa from Kekoa Godfrey Fitness & Nutrition

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Good App

Excellent

Pros

That it is easy and offers a good amount f fitness and nutritional selections. However, I would like to see more fitness exercises and nutritional options added to the selections more often!

Cons

Sometimes it isnt working properly and you have to email support and wait for them to fix the issue leaving your clients in the clouds about their plans

September 2017

Lisa from Primal Transformations

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

September 2017

It's an excellent tool for tracking clients' measurements in visual format.

Pros

It's inexpensive, there's no commitment, and the client logs don't disappear over time. I also like that you can view results in table format.

Cons

I wish there was a way to make the table format more printer friendly. I'd also like to be able to brand my own page and would be willing to pay more to do this (like Trainerize, etc.).

September 2017

Jennifer from J&J fitness

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

September 2017

Has made my training business much easier

Has really help me manage my business

Pros

Easy to use and helps me keep track of all my clients. Really like being able to use the schedule to keep track of everything. Like that you guys added a photo section

Cons

It be nice if you guys updated some of the exercise list. This would help us trainers to come up with new and exciting workout ideas

July 2018

Malexy S. from Banco de Desarrollo Económico y Social de Venezuela

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

4 of 5

July 2018

I love having my own virtual trainer and best of all, I do not stop doing my homework to go to a gym

Maintain physical and mental health, design my own exercise and nutrition plan.

Pros

What I like the most is that I have my own virtual trainer, since each exercise is accompanied by a demonstration video, facilitating the training. It is an easy tool to use and very useful for those of us who care about our health, our food and our physical appearance. I like that through the application you can create an Exercise Plan, associated with a Diet Plan and in turn you can follow up on the exercise routine, being able to define it as an integral application of exercises.

Cons

I would like to be able to download my own training videos to know if I am doing them well, which would motivate me more to continue with the exercise routine.

It is important to improve the advertising campaign, I learned of the application by a friend who uses it and I loved it.

Response from FitSW of FitSW

Replied October 2018

Thank you for your feedback! You can now create and download your own trainer videos. Let us know if you have any other feedback or feature requests.

September 2017

Stephanie from Trainers Challenge Gym

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

3 of 5

September 2017

Very organized, Beautiful system to manage my gyms clients

Organization

Pros

Customer service is unbeatable ! Love the funtionality of the program.?Easy to use. I like the fact that I can have all my trainers using the program.There is nothing out there quite like it.I save on paper records that really was messy now I don't have to do that anymore.I also love the graph portion of the System.

Cons

Just waiting for the phone app to work with the pc version . I do t really have any cons only the app portion. The excercise on workout have commercials. Sometimes users can't log on to their account.I would like to be able to download my own exercises as demonstrations

September 2018

Traci from City of Raleigh

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Great

This is great with keeping up with my workouts via my trainer. I've been motivated to see my progress and keep going. Its definitely helped me to reach my fitness goals and stay motivated.

Pros

I like how easy it is to see my workouts as well as the demonstrations of them. My trainer or even I can edit my workouts fast and record my progress. The mobile platform is definitely better on Android than it is iOS and I've used both. I also like how easy I can record my weight and such.

Cons

I wish inputting my progress was a bit faster? It definitely is a lot more simply laid out on android than iOS. I can get to where I want faster in the android app than the iOS one. This is more a functionality thing than anything else.

Response from FitSW of FitSW

Replied September 2018

Thank you for your feedback! We have now updated the iOS progress entry to be like the Android progress entry. Please let us know what you think and if you would like to see any other improvements. You can contact us at admin@fitsw.com

August 2017

Channell from Inspired By Purpose

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2017

Best tool for small business and personal trainers, and their clients!

Ease of program development, communication with customers and training staff!

Pros

I love demo videos, sending and receiving messages and being able to share tasks with clients for them to check off!

I also love being able to track body composition in graph format.

Cons

Scheduling capabilities, would love to be able to manage a full calendar from one screen.

Demo videos- in progress!

June 2018

Carlos from Delta Airlines

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

3 of 5

June 2018

It's just ok. Some of the platform needs to be debugged.

It's accessible from anywhere and the easy part of losing workouts. But the inputs of the weights and reps is pretty archaic.

Pros

All of the workouts for several months and pics and be entered. I like that you have the videos and ability to take to he trainer.

Cons

How the workouts load up. Needs to load easier. And the app is not very good at all. Lots of work needed

Response from FitSW of FitSW

Replied October 2018

As you likely have seen, we completely redid our mobile apps and they run much smoother now. Let us know if you have any other issues. Thank you for your feedback! Let us know if you have any other feedback or feature requests.

September 2018

Briana from Grand Valley State University

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Amazing

I love it, it altogether is amazing and i would recommend it to anyone!

Pros

I really loved how easy it was to view your workouts and the progress you have made throughout your goal and the ease it is to stay in contact with your personal trainer.

Cons

The only con I would have about the software is that the workouts do not disappear if you fail to do one. I missed a couple days of my workout and it’s still there so when I go to find my other workouts i have to scroll through the ones i missed

Response from FitSW of FitSW

Replied October 2018

Thank you for your feedback! We have just added a "Not Met" option now so you can move these missed workouts to the Not Met category and they will no longer show. Let us know if you have any other feedback or feature requests.

August 2017

Preston from PF

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2017

Excellent Software.

Ease of use.

Pros

Very good software for a trainer. Works very well. Occasionally there are a few bugs, but it is addressed fast. I hate the fact that they raised the price from 1.99 to 4.99 a month.

Cons

The price changed and I did not like that at all. Please lower the price for us. Other than that it is a good product.

September 2018

Liza from Equip Fitness

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Functionality

4 of 5

September 2018

Great app for personal Trainers

Been amazing. I used to write fitness program from my desk top on excel and email to my clients. But now I can just update the workout I like my clients to perform. This increases adherence and compliance. Keeps my clients motivated when I drop them a message from the app after they completed the workout. They know that I am always keeping tab of their.

Pros

I could easily select exercises from the library for my pt session on the go!

Cons

Client can’t book sessions from mobile app.

Response from FitSW of FitSW

Replied September 2018

Thank you for your feedback!

March 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

excellent program, it facilitates me the work with my clients, I recommend it totally mind..........

exelent !

Pros

What I like most about this program is the way to get free from work I can keep my clients in good shape without having to be by their side I recommend it

Cons

Until now, I have not had any kind of problems, I hope I do not have them, it's worth buying this program

April 2018

Shakeel from Software

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Robust, profession and best personal trainer app I have used.

Everything about fitness, personal trainers. In a nutshell it got everything for a person who want to stay fit and in shape.

Pros

This has been soo helpful in helping me to stay organized and on track. I really like the workout detail view in helping me complete my workouts.

Cons

i wish they advertised more so I would have found this sooner. If they had reached me sooner I would have been more fit.

June 2018

Nicole from West O Fitness

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

June 2018

As a personal trainer I use this app with my clients and for myself.

Pros

It is very easy for me to communicate with my clients. They like the timer feature as well as being able to see what they are supposed to be doing if they forget the exercise. I enjoy being able to pick and choose which progress graphs I would like the clients to use. It's a good way for them to see how they are doing and what they still need to work on.

Cons

To get to the workout for the day, my clients need to scroll to the bottom of the workout section. It would be nice if the workouts for that day were shown first.

Response from FitSW of FitSW

Replied October 2018

Thank you for your feedback! We have recently updated the sorting of workouts so that you can choose how they are displayed and the ordering. Let us know if you have any other feedback or feature requests.