My PT Hub Software


 

My PT Hub is a cloud-based training solution that helps personal trainers, fitness professionals and nutritionists connect with their clients in real time. The tool can be accessed on any device by using the mobile app available for Android and iOS. Trainers can create customized fitness programs by using built-in templates to create training, nutrition goals and workout plans for each client.

My PT Hub allows fitness centers to add multiple trainers and enables them to create an online schedule. Clients can access their schedule and make changes to their appointment status. The solution also allows users to customize the app to include the fitness center's logo, theme and colors. Trainers can track the activities of clients and share results as well as feedback with them in real time.

Additional features of My PT Hub include barcode scanning, recurring bookings, push notifications, client notes, custom forms, progress photos, video tutorials, activity feed and more.

 

My PT Hub - User login page
 
  • My PT Hub - User login page
    User login page
  • My PT Hub - Online booking
    Online booking
  • My PT Hub - Multiple devices
    Multiple devices
Supported Operating System(s):
Web browser (OS agnostic)

1,308 Reviews of My PT Hub

 

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Software Advice Reviews (3)
More Reviews (1,305)

Showing 1-3 of 3

David from Fitness Industry
Specialty: Personal Trainers
Number of employees: 1 employee Employees number: 1 employee

July 2018

July 2018

Great app! But there are some faults.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Great for getting your client's to perform workouts when they're not with you at present and online personal training clients.

Cons

Lately I'm finding using the website over the app isn't allowing me view or create any programs via my phone/tablet/laptop and my fiencèe's phone using all 3 different internet providers. Also when updating face to face clients measurements and logging workouts via the app, sometimes it doesn't load up at all. I have been a my pt hub customers now 2 years and my subscription is due for renewal, but I'm not sure weather to cancel due to these faults. I hope it gets sorted because overall it's served me well.

Review Source
 
 

Mike from THA Fitness
Specialty: Personal Trainers
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Horrible

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Stay far away from it!

Pros

The pricing seems to be one of the only pros that I’ve experienced. I would not recommend this to anyone.

Cons

The software is cumbersome to navigate through. The video tutorials are ok but do not fill need and the customer support is something to be desired.

Review Source
 
 

Kevin from MaxFit180
Specialty: Group Fitness Classes
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Horrible

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Don’t waste your time or money. What’s worse is they don’t do refunds.

Pros

It looks cool on the outside and what they claim you can do but doesn’t work as they claim. You think you are finding a solution but it’s not.

Cons

Takes too long for anything to get done, the “custom” app is never ready. The whole system is not user friendly and the features don’t work like they say.

Review Source
 
 
 
Showing 1-20 of 1,305

David from Alpha Fitness
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

A great app for online personal training!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the simple interface and core features. This is also a fast and reliable app. I've tried others and this one is my favorite.

Cons

The only things I would add is the ability to add these modules from the app into my website and sync client data between the app and my site. I would also like to see just a few more features added, I am optimistic that as I use the app they will develop it further and add more features.

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: October 2018

October 2018

 

There are 3 options to integrate your MyPTHub to your website.

First is to insert an iFrame so that your clients can log into their MyPTHub or Browser your Packages or your calendar without leaving your website.

Second would be to put a 'Log In' link so your clients can be directed to their MyPTHub and log into their account.

The third would be to insert direct purchase links to each of your packages or your calendar. So anyone can purchase one of your MyPTHub Packages directly from your website or book into an event.

If you head over to out support portal, you will be able to check our FAQ¿s, contact our support team and even raise any feature requests!

https://support.mypthub.net

 

Angela from AK Fitness
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Great software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Body fat calculator is a fantastic help!

Cons

Nothing it’s a great app! I use a lot of the features

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: October 2018

October 2018

 

Great to hear everything is going great so far!

If you ever need any help or just have any questions about the software, please do get in contact with our support team at support@mypthub.net and we will be more than happy to help :)

 

Shane from Omega Group Consultants LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Excellent PT Platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great Company and SAAS

Pros

Simple to use platform and brandable site and app.

Cons

Nutrition section is lacking and would like the ability to print PDF workouts

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: October 2018

October 2018

 

My PT Hub has the worlds largest verified nutrition database which will allow your clients to log all their food items and you will be able to track this :)

You can print off workouts and nutrition plans and the following link will show you how to do this!

https://support.mypthub.net/knowledgebase/print-your-workout/

 


October 2018

October 2018

Just what I've been looking for

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

The ease of online training is great. I had been looking for something exactly like this.

Pros

Very easy to use. My clients love it, and I can literally do anything I need using this software when it comes to building a workout and tracking nutrition plans, for my athletes and general population clients.

Cons

A client expressed some frustration about uploading and sending a file back to me through the software. I would like it if clients could upload files back to me.

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: October 2018

October 2018

 

Thank you for your review :D

Your clients can upload files which if you go into their client profile you can view these.

If you head over to out support portal, you will be able to check our FAQ¿s, contact our support team and even raise any feature requests!

https://support.mypthub.net

 

Larice from Peoples Fit Life
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Building Online Business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

it has been a great experience. it will be help in building my online fitness business

Pros

I like the program build. the ability to build personal workout programs for clients. Clients ability to access their workouts and check in.

Cons

It lack resistance bands workouts and variety of home workouts

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: October 2018

October 2018

 

My PT Hub has over 7,500 exercises, however, if there are any you are unable to locate, you can always create your own custom exercise with your own video :)

https://support.mypthub.net/knowledgebase/how-can-i-create-a-custom-exercise-2/

If you ever need any help or just have any questions about the software, please do get in contact with our support team at support@mypthub.net and we will be more than happy to help :)

 

Stephen from Stephen Kenedy Fitness
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Great training app at the best price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

No more file cabinets. No more struggling to find ways to organize client info and workout/nutrition plans. Makes everything so much easier and more efficient.

Pros

I love the convenience. It’s easy to use and quick to navigate. Everything you need for personal training is right at your finger tips with this app. Also the clients love it.

Cons

There is so much to the app that it can be difficult to set certain things up, however I have not gone through all of the tutorials so that would probably solve all those issues.

Review Source: Capterra
 

Drew from Huntervation
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

The turning point of my company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very positive and professional.

Pros

The ease of use and the range of functions that I had at my disposal.

Cons

Sometimes I got a little overwhelmed by the number of things I could do and subsequently I would need customer services.

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: October 2018

October 2018

 

If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can check our Youtube channel for all the videos we have created and also our FAQ's on our support portal.

https://www.youtube.com/channel/UCQfaOHrgP_QGU-E4Anx_4jA/playlists

https://support.mypthub.net/knowledge-base/

 

Chantal from Roux Airconditioning
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Great App

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This makes check-ins and client tracking so much more efficient that past methods.

Pros

mypthub is so easy to use for both my clients and myself

Cons

My clients cannot pay for my services in my country from the app

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: October 2018

October 2018

 

Thank you for your review, Chantal!

If you head over to out support portal, you will be able to check our FAQ¿s, contact our support team and even raise any feature requests!

https://support.mypthub.net

 

Heather from KB Performance Training
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Great Price! Good Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

They have always been very responsive when I have had a question or a suggestion. Using for local athletes to prescribe remedial exercises and help macro calculations. Also using for athletes that travel to program workouts on the road.

Pros

Price...lots of functionality for low cost point. Nutrition, workouts and ability to add own exercises. Online coaching and distance coaching relatively easy.

Cons

Sometimes difficult to figure out how to work initially. Custom exercises are not alphabetized, but listed in order created. Many times recreate same exercise because not always easy to find. Wish you could add distance to exercises which is currently not available.

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: October 2018

October 2018

 

Thank you for writing an in depth review, Heather!

If you head over to out support portal, you will be able to check our FAQ¿s, contact our support team and even raise any feature requests :)

https://support.mypthub.net

 

Genair from Health Wealth & fitness
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Can easily take my business online and manage my face to face clients

Pros

Easily add exercises and you can add your own.

Cons

Not compatible with heart rate monitors, fitbit, apple watch

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: October 2018

October 2018

 

Your clients can sync their Fitbit to My PT Hub, which once they have sync'd this, you will be able to keep tack of your clients :)

There are a bunch of different ways you can get in contact with our support team such as live chat, social media, book an appointment or email us at support@mypthub.net !

 


October 2018

October 2018

Nice app for Online Coaches

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I switched to this app from Trainerize because it had some features I liked. I also paid for the app and then found out the itunes store doesn't let you keep the custom icon which I wasn't too happy about. The app itself is smooth and I get positive feedback form clients on the look and ease of use. I like that I can quickly push workouts and nutrition information to their phones immediately.

Cons

When it says "Deactivate" client it really means delete and erase. Some of the wording for it isn't logical. When a client has to miss a month it would be nice to have the actual ability just to deactivate temporarily. I had to rebuild a clients complete profile and nutrition/workouts when they came back. I'm not sure I will be renewing it as Trainerize was more user friendly on the back end and has made upgrades.

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: October 2018

October 2018

 

Thank you for taking the time to write an in depth review on My PT Hub! We have now had to remove the 'Inactive clients' due to the new data protection law.

If a client has been deleted, the client will need to email support@mypthub.net asking to be reactivated as a client and for which trainer they wish to be reactive too!

If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can check our Youtube channel for all the videos we have created and also our FAQ's on our support portal.

https://www.youtube.com/channel/UCQfaOHrgP_QGU-E4Anx_4jA/playlists

https://support.mypthub.net/knowledge-base/

 

Jannae from Gravity 360 Media
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

My PT Hub Review

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

So I originally started with MyPTHub as a new trainer in 2016. As my business grew, the features just simply couldnt keep up with the needs to serve my clients the way I needed. Eventually, I ended up owning a gym in a short period of time and needed features the new company were still developing. Sadly, I had to leave, but that also came with apps that costed crazy amounts of money.

Fast forward two years and here I am. Back and so impressed with what this company has done to improve the trainer/client experience as well as service their businesses. You have a lifetime customer!

Pros

All the upgrades and all in one service. This is the first app/training platform that I've found that has everything you need to be a successful trainer.

Cons

I guess if I have to nitpick it could be prettier?

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: October 2018

October 2018

 

Thank you for your kind review, Jannae :)

It is great that My PT Hub has everything in one place for you and your business and it is always great to hear we have a lifetime customer!

If you ever need any help and at all, please do pop us an email at support@mypthub.net and we will be more than happy to help.

 

Malachi from T19 Fitness
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

It's good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use and lots of features.

Cons

Can be hard to access some areas on app

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: October 2018

October 2018

 

If you head over to out support portal, you will be able to check our FAQ¿s, contact our support team and even raise any feature requests!

https://support.mypthub.net

 

Emily from Maximum Health
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Great unlimited app

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great!

Pros

You have so many options to personalize your brand

Cons

Billing and package building are a little confusing however customer service was a great help.

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: October 2018

October 2018

 

Thank you for taking the time to write your review, Emily :D

If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can check our Youtube channel for all the videos we have created and also our FAQ's on our support portal.

https://www.youtube.com/channel/UCQfaOHrgP_QGU-E4Anx_4jA/playlists

https://support.mypthub.net/knowledge-base/

 

JAY from Studio 14 Circuit Training
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Awesome App!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great experience. Excited to see what they continue to develop and hope they continue to take care of the clients who have been with them since the beginning.

Pros

I like the fact that it includes everything someone needs to help others learn a healthy lifestyle. It allows clients to stay organized and on track with our support just a click away.

Cons

I dont like the videos for the workouts. I wish it was easier to upload your own videos the the exercises instead of having to load all new ones through youtube.

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: October 2018

October 2018

 

Thanks for the review, Jay, its great to hear that you find My PT Hub awesome, because we do too!

If you head over to out support portal, you will be able to check our FAQ¿s, contact our support team and even raise any feature requests!

https://support.mypthub.net

 

sally from gym rat nutrition ltd
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

IF you can persuade your clients to use the app its great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My main problem is getting my clients to bother to use the app. if it sent them daily reminders to track their food or workout that would be most helpful or if like on the Fitbit it rewards you for hitting targets. eg if you logged your food every day for 5 days you get a "badge" and also would be good if you could set up competitions within the client base. Eg client leader boards for workouts tracked or food logged or weight loss etc.

Pros

Relatively simple to use. Shows me which of my clients are actually truly engaged.

Cons

You can't view the videos if you are the PT from the app.
Clients found tracking food confusing as you have to add a meal name and then add the food afterwards.
when you track your workout as a client it automatically rolls down to the next exercise so they ended up filling in the weights/sets etc in the wrong exercise and had to go back and correct it.
Scanner doesn't recognise a lot of food.

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: October 2018

October 2018

 

Thank you for taking the time to write and in depth review, Sally, it is much appreciated :)

If you head over to out support portal, you will be able to check our FAQ¿s, contact our support team and even raise any feature requests!

https://support.mypthub.net

 

Hannah from Chiquito Restaurant, Bar and Mexican Grill
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

Quick and easy to use

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Can keep in touch with my clients quite easily, see their progress and easily assign the workouts and create nutrition plans.

Pros

Step by step guide helping you work through the site. Ability to keep all clients details, workouts and nutrition plans altogether.

Cons

So many functions- a lot to get your head around and try and figure out. Uploading workouts and assigning them to clients, the layout of the workouts is a bit messy to try and read on a phone.

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: October 2018

October 2018

 

Hey Hannah, thank you for taking the time to write your review for My PT Hub :D

If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can check our Youtube channel for all the videos we have created and also our FAQ's on our support portal.

https://www.youtube.com/channel/UCQfaOHrgP_QGU-E4Anx_4jA/playlists

https://support.mypthub.net/knowledge-base/

 

James from Training & Fitness
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Very good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

ease of use and functionality, so the food planner and training planner is great

Cons

its ease of use and so many good features

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: October 2018

October 2018

 

Thank you for your review, James!

If you head over to our support portal you will be able to check out all our FAQ's and you can also contact our support team :)

https://support.mypthub.net

 

Matthew from Arc Exercise & Wellbeing
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

New to it but so far so good

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Seems to have a lot of features and tools. Still new to using the system so still learning

Cons

Can take a bit of getting used to. I have lost a few plans after realising they didn't save.

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: October 2018

October 2018

 

Thank you for your review, Matthew.

Great to hear everything is going great so far!

If you ever need any help or just have any questions about the software, please do get in contact with our support team at support@mypthub.net and we will be more than happy to help :)

 

Jemma from Jen's Personal Training
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

So Easy To Use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am very limited with appointments for one on one pt's and this app is bridging that gap. Clients can now train under me without me even having to be in the gym with them! Brilliant!

Pros

Easy to add clients and workouts and very easy to create programs available for purchase.
Client feedback has showed it is very easy to add in personal details, easy to track workouts and love the linked exercise demo videos.

Cons

Nothing, I have loved it all! Haven't used the nutrition feature yet, but looking forward to incorporating meals plans soon!

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: October 2018

October 2018

 

Great to hear that it is easy to use and that you love it all!:D

If you ever need any help or just have any questions about the software, please do get in contact with our support team at support@mypthub.net and we will be more than happy to help :)