My PT Hub Software


 

My PT Hub is a cloud-based training solution that helps personal trainers, fitness professionals and nutritionists connect with their clients in real time. The tool can be accessed on any device by using the mobile app available for Android and iOS. Trainers can create customized fitness programs by using built-in templates to create training, nutrition goals and workout plans for each client.

My PT Hub allows fitness centers to add multiple trainers and enables them to create an online schedule. Clients can access their schedule and make changes to their appointment status. The solution also allows users to customize the app to include the fitness center's logo, theme and colors. Trainers can track the activities of clients and share results as well as feedback with them in real time.

Additional features of My PT Hub include barcode scanning, recurring bookings, push notifications, client notes, custom forms, progress photos, video tutorials, activity feed and more.

 

My PT Hub - User login page
 
  • My PT Hub - User login page
    User login page
  • My PT Hub - Online booking
    Online booking
  • My PT Hub - Multiple devices
    Multiple devices
Supported Operating System(s):
Web browser (OS agnostic)

1,457 Reviews of My PT Hub

 

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Software Advice Reviews (4)
More Reviews (1,453)

Showing 1-4 of 4

Vera from BFS
Specialty: Studios
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

Very bad service

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Useless!!! To book classes you have the Free APP from your device.

Pros

- Couldn´t add my logo to my APP, even paying extra for it. In some clients devices they couldn´t see my logo.
- If you use the APP to receive payments, they only transfer to your account a week later. So... don´´t use it this service if you need the money right away.
- After a year NOT using their services, because it was useless and I was using only to Book Classes, they charged me again for another year and didn´t send me an email asking if I would rather keep using their services or cancel it. SO.... BE CAREFUL!!!!
- If you are a fitness professional, you don´t need this APP to make diet plans and PT plans. Try to use your knowledge to have your plans done. NEVER USED THE APP FOR SENDING PLANS TO MY CLIENTS.

Cons

NONE

Review Source
 
 

David from Fitness Industry
Specialty: Personal Trainers
Number of employees: 1 employee Employees number: 1 employee

July 2018

July 2018

Great app! But there are some faults.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Great for getting your client's to perform workouts when they're not with you at present and online personal training clients.

Cons

Lately I'm finding using the website over the app isn't allowing me view or create any programs via my phone/tablet/laptop and my fiencèe's phone using all 3 different internet providers. Also when updating face to face clients measurements and logging workouts via the app, sometimes it doesn't load up at all. I have been a my pt hub customers now 2 years and my subscription is due for renewal, but I'm not sure weather to cancel due to these faults. I hope it gets sorted because overall it's served me well.

Review Source
 
 

Mike from THA Fitness
Specialty: Personal Trainers
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Horrible

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Stay far away from it!

Pros

The pricing seems to be one of the only pros that I’ve experienced. I would not recommend this to anyone.

Cons

The software is cumbersome to navigate through. The video tutorials are ok but do not fill need and the customer support is something to be desired.

Review Source
 
 

Kevin from MaxFit180
Specialty: Group Fitness Classes
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Horrible

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Don’t waste your time or money. What’s worse is they don’t do refunds.

Pros

It looks cool on the outside and what they claim you can do but doesn’t work as they claim. You think you are finding a solution but it’s not.

Cons

Takes too long for anything to get done, the “custom” app is never ready. The whole system is not user friendly and the features don’t work like they say.

Review Source
 
 
 
Showing 1-20 of 1,453

Sherrilyn from Fitness
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Awesome!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I Love it! My clients my clients love it it’s a definite thumbs up from me

Pros

Everything you need is on one app it’s amazing no more switching between client tracker & calendar it’s all here

Cons

I don’t think there’s been anything yet. So far so good

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

Great to hear that you are finding My PT Hub awesome, because we do too! :)

If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can check our Youtube channel for all the videos we have created and also our FAQ's on our support portal.

https://www.youtube.com/channel/UCQfaOHrgP_QGU-E4Anx_4jA/playlists

https://support.mypthub.net/knowledge-base/

 


December 2018

December 2018

Solid online PT product

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Enjoy using this software! It allows you to cover all the main aspects of running your PT electronically. I like that you can post personally created videos of the exercises - gives it a bespoke feel. Would recommend it to PT's wanting to keep track of their programming and scheduling online.

Pros

The ability to interface with multiple customers and include videos of exercises

Cons

The layout of the programmes could be more easy for the customer. And the navigation can sometimes feel a little complex.

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

Thank you for taking the time to write a review, it is much appreciated :)

If you head over to out support portal, you will be able to check our FAQ¿s, contact our support team and even raise any feature requests!

https://support.mypthub.net

 

ANTONIO from Beaudion fitness
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Awesome

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy access to my client and I can easily manage my schedule

Cons

Nothing comes to mind it is a really great software

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

Thank you for your review, Antonio!

If you head over to our support portal you will be able to check out all our FAQ's and you can also contact our support team :)

https://support.mypthub.net

 

John from FTC
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

My PT Hub

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Excellent, it has met all our needs

Pros

Ease of use
Functionality
Speed
practicality

Cons

I have found no down side with using this system.

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

Firstly, thank you for taking the time to write a review!

Also, it is great to hear that there is no down side with My PT Hub, exactly what we love to hear :D

If you would like to any help or have any questions please do contact our support team, just pop an email to support@mypthub.net and we will be more than happy to help.

 

Don from 3M Nutrition
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Review of PT Hub

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This app contains all the features I need to help my clients and makes it very simple for my clients, without having to use multiple applications to see their food intake.

Pros

Nutrition tracking and food logs are included in the same application.

Cons

I wish it was a little easier to access each client's macros.

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

Thank you for your review, Don!

If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can check our Youtube channel for all the videos we have created and also our FAQ's on our support portal.

https://www.youtube.com/channel/UCQfaOHrgP_QGU-E4Anx_4jA/playlists

https://support.mypthub.net/knowledge-base/

 

Sonja from B.M.S. Unleashed
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Great app!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall, a really great app.

Pros

How everything is linked together including all invoicing and payments. Love that scheduling is easily synced with outlook calendar.

Cons

I don't like the fact that you have to include a website when creating a stripe profile to make packages.

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

This is information that is just required by Stripe to set up your account, however, you can also use your custom URL from My PT Hub :)

If you ever need any help or just have any questions about the software, please do get in contact with our support team at support@mypthub.net and we will be more than happy to help :)

 


December 2018

December 2018

Amazing Personal Training Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very easy to use and affordable. Great way to start online business!

Cons

Wish it came with personal website for trainers

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

Thank you for your review!

If you head over to our support portal you will be able to check out all our FAQ's and you can also contact our support team :)

https://support.mypthub.net

 

Carlie from CPFIT
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Great product has some glitches

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Comes loaded with product.clients like the demo videos but say the background music is to loud

Cons

Slow, when I enter in payment it made me pay for a year up front. I wanted to do month to month

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

Thank you for your review, Carlie!

If you head over to our support portal you will be able to check out all our FAQ's and you can also contact our support team :)

https://support.mypthub.net

 

Toby from SportFit Bowie
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Understanding the Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall it was a good experience for the cost. Once I was able to find al navigate all features I was ok.

Pros

Great features for exercise and usage for clients.

Cons

Uploading and finding some features.Certain features such as the form section posed a challenge for clients.

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

Thank you for your review, Toby!

If you head over to our support portal you will be able to check out all our FAQ's and you can also contact our support team :)

https://support.mypthub.net

 

Patrick from Pdubz personal training
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Great process

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use, and very functional. Great for online trainera

Cons

I can't really find. Something I don't like

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

Well it is great to hear that there is nothing that you do not like! :)

If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can check our Youtube channel for all the videos we have created and also our FAQ's on our support portal.

https://www.youtube.com/channel/UCQfaOHrgP_QGU-E4Anx_4jA/playlists

https://support.mypthub.net/knowledge-base/

 

Joe from Leverage Training
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Awesome

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Great

Pros

Easy to understand and work with at this point

Cons

None yet. Just got started. It could be hard for new clients. Will see.

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

Great to see that you find My PT Hub My PT Hub awesome :D

If you would like to any help or have any questions please do contact our support team, just pop an email to support@mypthub.net and we will be more than happy to help.

 

Joseph from NEXT LEVEL FITNESS AND NUTRITION
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

VERY COST FRIENDLY

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

THE COST IS NUMBER ONE AND THE OPTION FOR A CUSTOM APP

Cons

WISH IT WAS MORE US BASED AND NUTRITION PLANS WERE MORE US BASED FOR FOOD OPTIONS.

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

We pride ourselves on our price, as we want trainers to be able to manage all of their business through one app!

My PT Hub has the worlds largest verified nutrition database which will allow your clients to log all their food items and you will be able to track this :)

If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can check our Youtube channel for all the videos we have created and also our FAQ's on our support portal.

https://www.youtube.com/channel/UCQfaOHrgP_QGU-E4Anx_4jA/playlists

https://support.mypthub.net/knowledge-base/

 

Tom from Tom Neale Fitness
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Fantastic app for trainers and clients

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Ease of use and how fun it is to use. Really inspired me first as a client and now as a trainer to workout using this app.

Cons

Nothing really not to like however when using it at first as a client it took me a little while to understand all functionalities and to navigate myself around the app.

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

Great to hear that it is easy to use and that it has inspired you to use the app :)

If you head over to our support portal you will be able to check out all our FAQ's and you can also contact our support team!

https://support.mypthub.net

 

Ben from Fitness
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Great software to help run your PT business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

So far it has been great, very simple and easy to use, does everything I need it to do and I would recommend it to anyone looking to manage their clients online.

Pros

Easy to use, clean UI and does everything I need it to do.

Cons

I am yet to find one but have only been using the trial version, just upgraded to unlock the rest.

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

Thank you for your review, Ben!

If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can check our Youtube channel for all the videos we have created and also our FAQ's on our support portal.

https://www.youtube.com/channel/UCQfaOHrgP_QGU-E4Anx_4jA/playlists

https://support.mypthub.net/knowledge-base/

 


December 2018

December 2018

I would recommend My PT Hub above all others

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Overall, My PT Hub is great. For the price that they offer, you will not find anything close to everything they give you.

Pros

The best part about the software is the amount of features. It has really everything that I needed for my business. It keeps the contacts, has the library of workouts, library of food for nutrition tracking, everything is nicely designed and easy to navigate.

Cons

I have not discovered any cons yet, but I will update if something is found.

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

Great to hear you would recommend My PT Hub to all others :D

Thank you for taking the time to write your review, it is much appreciated!

If you ever need any help or just have any questions about the software, please do get in contact with our support team at support@mypthub.net and we will be more than happy to help :)

 

Adrian from LeaWay fitness
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Amazing experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Saving time and money

Pros

Easy to use software and allows us to automate alot of stuff in the business.

Cons

mypthub have done an excellent job with the app. Nothing negative to report

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

Thank you so much for your review, Adrian, it is much appreciated :D

If you ever need any help or just have any questions about the software, please do get in contact with our support team at support@mypthub.net and we will be more than happy to help :)

 

Justin from Intensify Your Sport
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Great bang for your buck

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

You have a lot of options when working with a client. PT Hub covers nearly all of them

Cons

Customer support takes a long time. It would be great if they offered chat sessions

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

There are a bunch of different ways you can get in contact with our support team such as live chat (which is instant responses) , social media, book an appointment or email us at support@mypthub.net :D

 

Victor from Victor Toth
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Everything you need

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great!
Way more than I expected when signed up for free trial.
Absolutely worth the price!

Pros

Saves me so much time , creating nutrition and training programs.

Cons

hard to add supplementation to nutrition plan , tried to manage by creating another n plan just with supps but cant add 2 different plans to scheduale ... an update on that would be fantastic

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

So great to here there is everything you need and saves you time!

Each day on the schedule, you can only assign one plan per day, as the client will only be able to log against one plan anyways :)
However, you can add different nutrition plans to different days.

If you ever need any help or just have any questions about the software, please do get in contact with our support team at support@mypthub.net and we will be more than happy to help :)

 

Jordan from Specialist streetwear store
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Easy, Attractive

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Functionality, Scheduling. Gives a great professional look.

Cons

none so far, would be good to avoid any pthub branding in emails once top package is purchased.

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

Once a package has been purchased by a client, they will receive an email from you, with your branding and logo! :)

If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can check our Youtube channel for all the videos we have created and also our FAQ's on our support portal.

https://www.youtube.com/channel/UCQfaOHrgP_QGU-E4Anx_4jA/playlists

https://support.mypthub.net/knowledge-base/

 

Matthew from The Performance Zone
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Awesome Software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Really helpful software and its obvious its been made my a team of PTs as the software suits the exact needs of the trainer! Really impressed!

Pros

The client integration is amazing! Being able to download the app and follow through everything the trainer has set works so well for keeping clients motivated and accountable.

Cons

Theres so much to the software but i think there could still be some improvements. Primarily on the account side of things. I have been using a different software up until now that is nowhere near as good with the client integration, but allows me to track all of my finances including expenses. If this was included it would make book keeping so much easier and would be a huge improvement!

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

With My PT Hub, all your payments will be recorded!

We integrate with a third party company called 'Stripe'. We will keep a record of all your payments which you can export, you can also log into your Stripe account and check everything out through here also :)

If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can check our Youtube channel for all the videos we have created and also our FAQ's on our support portal.

https://www.youtube.com/channel/UCQfaOHrgP_QGU-E4Anx_4jA/playlists

https://support.mypthub.net/knowledge-base/