Trainerize Software


Trainerize is a cloud-based personal trainer solution that helps fitness professionals, health clubs and trainers to connect with their clients. The application allows fitness studios to create a personal training program for each client, track meal plans and communicate in real time. Trainerize can be accessed on smartphones and tablets using native mobile apps available for Android and iOS devices.

Trainerize enables trainers to customize workouts by adding videos, photos  and workout descriptions. Training plans and workouts can be created for each client using built-in templates. The solution sends automatic notifications to trainers when their client checks in. This also helps track the clients' workouts, viewing results and rewarding them with badges when they achieve their goals.

Trainerize helps users prepare meal plan and nutrition goals for clients. It can track clients' total calorie intakes through integration with MyFitnessPal. Other features include in-app messaging, trainer notifications, client profiles, weekly summaries, consultation forms and more.



523 Reviews of Trainerize

Overall rating

4.63 / 5 stars

Filters:

Showing 1 - 20 of 523 reviews

March 2017

Chris from Chris Doherty Fitness, Inc.

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

March 2017

The best online fitness platform in existence

I have worked with Trainerize for about a year and a half now, and it's been a great relatioship. I have gotten to know the support staff in the executive department quite well, as well as the other staff on the technical side, and one person on the customer service side. Everyone at Trainerize is about making the online fitness experience better for both the professional and the end user clients. It was a pleasure getting to organize the initial conference calls with the executives at Trainerize and the executives at Under Armour Connected Fitness to make the MyFitnessPal integration possible. I am very proud of this addition and my part in it, because it means that thousands of trainers across the world, and probably hundreds of thousands of clients now have a way of managing nutrition in real time. End of the day, it's all about making things better, and Trainerize is at the forefront of that movement. Pleasure to be associated with them, and I look forward to a lot more success together in the time to come!

Pros

Ease of use, integrations, the MFP integration honestly is everything and I worked directly on this so I'm so happy that it has come out the way that it did

Cons

Wish some of the branding looked a bit better...I might have also not sent the most optimal files. I also wish that messages from clients and to clients were received as better notifications. I don't notice messages from clients until I am inside the app and I am assuming they don't see mine until they log in. Perhaps I'm missing a notification thing here but I just wish messaging was a little more noticeable. Clients might not want messaging going thru all the time, but I certainly would like to receive messages from them right away.

January 2018

Jorden from Bodies By Bench LLC

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

January 2018

Trainerize has helped me build my online fitness business. I absolutely love it!

Trainerize allowed me to build my online personal training business and has helped me work from home and not in a gym. It has enabled me to work with more clients, get them better results and with less time and effort!

Pros

I have been using Trainerize for over 3 years. It has helped me build my business. Being a personal trainer my wife and I were able to move everything online vs in a gym. Freeing us to train more people and in less time. We can create programs, see the client's activity level, see how often they are working out. Trainerize also has a built-in messenger which is great since it is separated from our personal text messaging. I looked into and tried other programs similar to Trainerize but Trainerize, in my opinion, was so much better than the competition. Not to mention my ideas were heard on improvements to make and things to change. They are always coming out with updates and making things better.

Cons

I don't really have many complaints about Trainerize. Typically if I had a problem with the software or needed something to be done that it could not currently do, then the developers would work with me on making those improvements. It has been amazing to see the updates they have come out with since I started with them. They really want the user and client experience to be great and they want you to be successful!

February 2019

Anonymous

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2019

Best Online Training Software on the Market

While I have used Trainerize to work with clients exclusively online, the biggest benefit is with my in-person clients. Trainerize has really filled in the gap for those who only see me once a week. It has enabled me to offer a more complete and comprehensive fitness solution to my clients.

Pros

It's easy to create workouts in the formats that I want. The exercise demo videos included in the Trainerize library are great, but I also have the option to use videos from YouTube. This gives me the flexibility I need. It's easy for clients to log their workouts which is a huge help to me in tracking their progress and keeping them accountable. The messaging system is a convenient and efficient way to keep in touch with clients. Customer support is very responsive. The team at Trainerize is regularly updating and improving the functionality of the software.

Cons

Occasionally an update will change or phase out a feature that I like. There are some minor issues, like the lack of a simple way for clients to log the resistance bands they use or that there's no way in the app for them to see notes from previous times they've done a particular workout.

April 2017

Ana from SimplyLiv Studio

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

April 2017

Makes my life as a trainer 100x easier!

Helps me stay organized with programming and client communication. I can stay on top of all my clients without going nuts or spending too much time. Clients are always impressed with the professional structure Trainerize gives my business, and they love keeping track of how many workouts they've completed, receiving messages for their Personal Bests, etc. A simple feature that goes a long way in client retention! I can't say enough good things about Trainerize. In the 2 years I've been a customer, I've seen them listen to customer suggestions and put them into action. The app has grown and developed exponentially in 2 years, which makes me look forward to every update they make. If you're a trainer, and you're not using Trainerize, you're missing out on a system that will make you more efficient and professional with your programming and client connection.

Pros

Beautiful interface. Progress charts. Keeps track of clients' progress on specific lifts in specific workouts. Easy client communication.

Cons

I can't access my workout templates from the APP - I have to open a client's profile for that. I can't change/update training plans of multiple clients at once - having to go one by one is really time consuming.

February 2019

Erik from The woodshop

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2019

Workflow

Broken enough to do alot of really cool things the developers did not intend. They are constantly trying to get better and their customer service is top notch.

Pros

Data available.
Once the system is learned it is very powerful

Cons

Workflow suffers. When training strictly online weight selection is tied for number one in importance with technique. Where you time is squander is with clients who have to have their weights added to guide them. They must be entered for every workout. We currently use our workout builder we have designed in excel to program the training and then have to transfer those numbers. We use a formula or boolean statement to process this. If trainerize could allow for weight percentages that are based of a weight we define and then define that percentage for each individual exercise your time per client will be cut in half. We haved used this program strictly online with high level athletes and your every day gym goers. The price per minute of your time is slightly over breaking even. I would love to talk more about how we use our builder and trainerize togther to help come up with a solution.

Also there is no list of new exercises that are imported. I have filmed exercises only to see a month later trainerize has their own version.

February 2019

Brittany from TUF Studio

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2019

The Most Effective Training Software on the Market

Trainerize has made my online training business successful by providing amazing tools that are simple, quick and effective for myself and my clients. I have been able to successfully grow and manage 100+ clients and after using many other training softwares prior, I’m confident that Trainerize is the most effective for myself, my trainers and my clients!

Pros

Trainerize is an extremely effective software to train clients online! My clients love having their own personal dashboard and being able to track their workouts and body stats.
The company is truly invensted in each and every trainer and in their clients. The owners and employees of trainerize are constantly asking how they can improve their software. They listen and deliver and have been able to grow as a software and offer many features. We have been with trainerize for 4 years now and every year; they improve! Making it easier for me to grow my business.

Cons

There are times my training app will freeze. I sometimes find it easier to answer all of my client messages from my laptop rather then my cell phone.

February 2019

Ariana from Ariana Fotinakis Fitness & Lifestyle Coaching

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2019

Trainerize has been a life-saver for my business!

Prior to using Trainerize I was creating workout programs on excel sheets, video demonstration playlists on YouTube (which was a hassle in and of itself), and then delivering those programs and playlists via email. I had clients reaching out to me through social media, through email, and through text, and I felt like I was always running in a million different directions. Now, my clients message me through the app when they need me. I don't have to send check-in emails to see how their workouts when because my nightly report fills me in on all the stats, and I can deliver both the programs and the videos in one place which is a HUGE time-saver. My experience with Trainerize has been amazing.

Pros

I love that Trainerize is a one-stop shop for running your business. From creating and delivering programs to managing client communication to handling payments and invoices, I appreciate not having to use dozens of different apps and software services.

Cons

Honestly there isn't really anything I don't like about it. They are always open to taking feedback from their users and they implement changes regularly.

April 2017

Stacy from Stacy Brown Fitness

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2017

Trainerize Review

I've been using the product for over two and a half years. As a Fit Pro for over 32 years I am thrilled with the success my clients have achieved as a result of having access to workouts 24-7! I am not only thrilled with their results but applaud the efforts of Trainerize and their constant updates and changes to make the program more supportive to our clients needs and also the rapidly changing science and technology that the fitness industry presents to us personal trainers. When I started with the program the capability of using many wearable technology was minimal. Not only has Trainerize embraced that portion of the industry but is constantly evolving in supporting my business making it easy to manage from the sales and marketing standpoint. Kudos to Trainerize! Thrilled with your product and support.

Pros

I love everything about the App. From my management of the business to what my clients are able to use when training.

Cons

My only complaint is to make using the Zappa easier. I've had a difficult time connecting all the systems together and stopped using them all
Together.

October 2017

Daniel from Elate - Women's Body Transformations

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Functionality

4 of 5

October 2017

I really like it. I tried PT distinction for awhile but didn't like it. It fits my style of program

Easy client management - I run my entire business using this software and Facebook.

Pros

I like that you keep updating it and making it better so that it stays in line with your competitors.

Cons

I'm struggling to think of something. I think you changed it so that now I have to use the calendar to copy a programme from a current client to a profile which I am currently logged into......... but in the past there was an option to do this in the clients 'training programme' section. I'd like to have that back. (I think you can only add a brand new programme now when in the training section) I'd also like to be able to schedule messages to people so that on day x they'll recieve a message. I know there is an option to do a few of these at the beginning but I'd like to be able to schedule a lot of these running over the course of a 6 month programme. A bit like PT distinction and also another software called coachcatalyst (previously habitcatalyst)

February 2019

Anonymous

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2019

Every Online Trainer Needs This

I have had an amazing experience. Great customer service. Good incentive to refer other trainers. Lots of updates. And never a reason to leave or look for something else.

Pros

I love that Trainerize is always looking for our feedback as trainers and making improvements. I have only ever used Trainerize because there has never been a need to go anywhere else. They fill the holes when they see them. It allows me to give an amazing experience to my clients too. I receive referrals just because of the app alone! I feel like I can over deliver with it

Cons

I don't like that there are some auto messages even when I don't want them. There is difficulty with scheduling sometimes for international clients. I also think some of the videos need better form from the Trainerize library. I also think that there are too many glitches between phone and computer. Sometimes my phone will say 30 progress photos even if there is only 3.

February 2019

Pete from Fitness Retriever, Inc.

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2019

If You Want to Scale Your Fitness Business, This is the Way to Go!

Pros

I like the ease of use, and how it allows me to keep tabs on dozens of clients at once. The morning reports indicate who's following the program laid out for them, and who's not. The automatic messages it has enable me to do simple things like wishing my clients a happy birthday, and holding them accountable when I don't. Can't recommend this app highly enough!

Cons

One thing I would like for Trainerize to enable is to have a preview of what each workout you create entails. Over the years I've used it, I've come up with hundreds of workouts, and sometimes I forget which exercise are in each. Depending on the client, I'll sometimes have to flip through several workouts before finding one that's varied enough in comparison to what else they're doing that week, and is at the appropriate level.

April 2017

Carwin from Deebo Fitness

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

April 2017

Seems to be made for Trainers and Clients by Trainers and Clients!

I've been using Trainerize since 2012 or 2013 and the app has been detrimental to my growth as a trainer and as a business. Even at corporate gyms before I was independently training I used the app to give my services more value and sale more at my respective clubs. The best thing about the trainerize app is it constantly updates to better serve the trainer and be more convenient for the client. Anytime I have an issue I can email or call and get a response in a timely manner to have the issue resolved. I'm very pleased with the app and don't know how I would be able to give my clients so much of their needed attention or make each client feel like they are my only client had I not found this app.

Pros

Constantly updated to better serve the trainer and client. Best feature has to be the push notifications/reminders.

Cons

I want to access workout templates and assign workouts to training plans from my phone. I know this feature is soon to come.

July 2018

Darrell from Anytime Fitness Attleboro

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2018

A solid platform for virtual coaching and OPT

Overall Trainerize has been a positive experience - it has allowed me to create, build, and grow my virtual coaching business and greatly increase my earning potential.

Pros

I appreciate that they continue to add features and innovate. I also like the ability to create workout and program templates and copy it over to individual clients, with the ability to modify the workouts from there. The ability to add my own custom exercises is also pretty crucial.

Cons

I wish the payment system was easier to navigate, and I wish there was a way to add a one-time billed product while a client has an existing package running - currently I need to cancel the existing package, do the one-time billing item, then re-subscribe them to a recurring billing package. This is wildly inefficient and disruptive, but not an often-enough-needed feature that it causes major problems for me. I also wish I could modify program templates once assigned to a client.

February 2019

Mike from Sesto Elite Fitness

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2019

Online training is amazing!

Love it overall!

Pros

I love Trainerize! It gives me the power to create a superior experience for my clients while allowing me more time and freedom for content creation and spending time with loved ones.
It is truly the future of personal training and I am excited about the new features that Trainerize will continue to add. It is also a very affordable service, which is great for trainers starting out online to ‘get their feet wet’ and build a client base.
Keep up the great work!!

Cons

1.) I wish I could view and create master programs and master workouts through the app. Especially since I am currently on the go a lot and it would be awesome if I could build my client templates on the go.

2.) A ‘trainer’ slot for our own workouts and programs would be a great addition. It would also give us more experience with the app, which would be helpful in answering any client questions.

October 2017

Michael from OverHaul Fitness

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2017

Love the app and how it's growing and getting better month by month, year by year.

-Ability to save a lot of time, as well as store everything in one central place. -can now take on a much larger clientele base and train solely online - much better than old school excel spreadsheets and just simple email communication

Pros

Too many to type, but for sake of simplicity I'll pick the top three
-Programs feature which allows you to store pre-made programs and copy them out, or add subscriber
-groups feature, which is great for increasing social motivation and something special that the app offers
-It's integration with new payments that has incorporated automation aspects that will allow us trainers to create a program and then simply "let it run" and not more work is needed on our end if we set it up properly; just need to collect the $$

July 2018

Natalie from Fired Upp Fitness

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

A necessity for trainers

Pros

I like having all clients in one spot vs. worrying about individual files. I use Trainerize for both online and in-home clients. My clients love following the workouts and they are easy on my end to put together. I also like the option of tracking progress through photos, measurements and weight. It really steps up the accountability for clients.

I've used the software for three years and they've continued to listen to trainers' ideas and improved it more and more. It is a necessity in my business!

Cons

I wish they would incorporate healthy habits into the app. I have worked around it though by making habits as "workouts" to still allow clients to check in on them daily.

February 2019

Anonymous

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

3 of 5

February 2019

Simple and straight forward

It has helped my client journey so much better than simply sending them away with homework. They have to check in when they do it too which means that they get much better results. It keeps everyone accountable. One wish is to have a calendar to book my appointments and to accept payments in my country. Then It's a one stop shop! I love it. I'll never leave again.

Pros

The exercise builder is my favourite part. I can upload whether it's reps and sets or an interval or a circuit.
What I love most about it, is you can upload videos for the client to check if they're not sure.
I left trainerize for a year and tried other providers but non compared when it came to actually building a user / client friendly experience.

Cons

I would like to be able to run the interval training on the desktop site and not just the mobile app. That way it can also work for clients without compatible phones.

July 2018

Rob from True North Fitness & Health

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2018

Best Overall General Fitness Platform I have found

Overall extremely satisfied. We are very reliant on the Trainerize platform for our future coaching services.

Pros

It addresses most of the fitness programming and online coaching needs while allowing integration with other best in class platforms for an overall comprehensive system. (Still further to go, but the development team seems open to addressing these needs)

Cons

Well, it isn't perfect, and it isn't all things (but nothing is, so to be nit picky)
The big items are:
- the integrated pay system only allows one package or product, no add-on upsells to a pre-existing service
- there is not an integrated scheduling system (yet)
- we cannot assign Master program and a Custom program to a client

February 2019

Denetra from Denetrabfit

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

5 of 5

February 2019

I would not be in business without Trainerize

Pros

I love Trainerize is always updating the app to make the features even better. Since they ask all clients to input thoughts or vote for ideas. The features that get implemented are always what I need! I wouldn't even think about the added feature but be so grateful once its updated to the app. I also like that customer support is very quick to respond. The platform is used friendly and there are tons of video tutorials. Best part is I have my own app and logo in both the Apple/Google Play Store. It makes me feel so accomplished, professional, and tech savvy!

Cons

Honestly none. Since Trainerize and constantly improving I have no issues.

March 2017

Frank from Frank Lech Personal Training

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

2 of 5

Customer support

1 of 5

Functionality

3 of 5

March 2017

So Much Potential, Misses the Mark

I've tried 6 or 7 of the most popular personal training apps and decided to go with Trainerize. It's best at creating workouts quickly and easily, and has excellent client monitoring features. Unfortunately, there are still a lot of bugs. There is nothing worse than logging a whole workout during a session with a client, and then the app won't save it - losing everything. It has essentially forced me back to pen and paper. The integrations with fitbit and myfitnesspal sound impressive, but they don't import activity data. Makes no sense. If you can sync some of the data, why not sync the MOST IMPORTANT data? I have people tracking their activity with fitbit or with other apps - but now they have to enter it one more time into Trainerize. Customer service is frustratingly slow, it takes three days to get a response - even when you purchase an annual plan that promises "priority support" and a "dedicated customer service manager." The response will always be, "our team will consider it." Then nothing. If you want an app improvement, there has to be enough votes collected by the Trainerize community (which most users probably never take the time to visit) to work on it, even if the development team is fully aware of it and knows it makes sense. They remove features without warning. Before, when you created exercises for the app, you could link to a youtube video OR use photos. In many cases, it made more sense to use a photo (stretches/simple exercises). After taking weeks to create, edit and upload all these photos for my exercise database, they removed the feature and lowered the quality of my photos so much that all the user could see was a pixelated mess. Their response was essentially "Too bad, so sad." Without these (and some other) problems, this app would be unbelievable! But with it's continued crashes, it loses it's usefulness and can be more problems than it's worth. Might be fine if you're only using it for online training. Recommendation: It's still probably the best app, but I will revisit the others. DEFINITELY, don't sign up for a year - go monthly for a while and see how it works for you.

Pros

Easy to use, easy to create workouts (and great flexibility to adjust workouts on the fly), many automated features, excellent client monitoring (including a new push notifications system).

Cons

Crashes, losing data, won't sync what counts, requires client to have internet connection, poor communication from customer service that responds to, but does not solve, problems.