Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.5 / 5
Value for Money
4.5 / 5
Customer Support
4.5 / 5
Functionality
4.5 / 5
Pros
"I love the functionality of this software. Great to pair with other apps. Very easy to setup, modify and use. Clients love it!"
"The interface and design is great for my clients, super easy to use on both of our ends. I love that I can integrate my YouTube videos on there."
"It was somewhat easy to navigate and had good customer service."
Cons
"Bugs and few performance issues they seem to become less and less recently, team are on top of. Could link up with few more apps, but overall decent stuff"
"Sometimes gets a little "buggy" and slow, but over the last few months (since the last major update, has been working well. "
"Sesrching for workouts instead of reading them alphabetically, Trainerize Pay works well although the site sometimes can be annoying"
Trainerize Reviews
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February 2019
Jacqueline from Online
Company Size: 1 employee
Industry: Health, Wellness and Fitness
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
Functionality
4.0
February 2019
Great Software
I love the app and think it's a great concept. There's lots of room for improvement. I've been using it for about half a year now and I'm getting more used to it. But it wasn't too easy to figure out initially.
Pros
1. I like the timers for the circuits and the rests. 2. I like the ease of creating the workouts. 3. All the video demonstrations are great. 4. The automated messages, reminders to workout, ability for clients to check-in. 5. Data! Weight charts, measurements, progress pics, tracking stats 6. Love how you can deactivate clients without having to delete their data. 7. The daily recap sent to email. 8. Ability to upload meal plans
Cons
1. I don't like how you can't modify a program from your phone. There are a lot of things you can't do from the phone and have to be at a computer to do. 2. It'd be nice to link the Apple Watch. 3. The check-in and start now is confusing to my clients. There should be one button to start the exercise and that should automatically check you in. 3. It would be nice if there was a fast forward or a skip for the circuits, just in case they need to skip an exercise. Maybe they're injured or for some reason can't do that one. Instead of waiting until the time is up, they can move on. 4. It would be cool for my clients to be able to watch the demo video during the circuit. Instead they have to pause the workout to watch the video. It would be great it the video played while the time continued so they can do the exercise while watching the demo video. 5. Should be a way to add drop sets or a variation of reps. 6. Would be cool to keep a client subscribed to a program and still be able to customize one or two things on their program without unsubscribing them/converting to custom plan. 7. Small issue, but I'll still mention it: on the newer iPhones, it's hard to fast forward the demo video because the slider is very low. The exercise doesn't start until he explains it so usually 5-10 seconds later and most people just want to get to the demonstration part. 8. Inability to send video over the messaging app 9. Would be nice to be able to load multiple meal plans

Response from Trainerize
Replied May 2019
Hey Jacqueline! Thank you so much for your review and feedback! We are so happy you like the ease of creating workouts and tracking your clients progress in Trainerize! Good news, we will be integrating with the Apple Watch soon. We are also going to implement a feature that allows clients to skip exercises in interval workouts! Stay tuned :) - Team Trainerize
June 2020
Karla from Sudor Taino Group Fitness
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
3.0
June 2020
The good and the bad.
It is decent but always keeping my eye open for someone that offers the features I mentioned which are key.
Pros
It was somewhat easy to navigate and had good customer service.
Cons
NO group reporting for the challenge groups and no live training features in the app
Reasons for Choosing Trainerize
More features for the price and customer service.

Response from Trainerize
Replied June 2020
Hi Karla, Thank you so much for your review and feedback! We are so happy you like the ease of navigating with Trainerize and our Customer Service as well! Good news! We are currently in the process of developing an in-app live-streaming workout feature many more exciting things! (habits, workout of the day, appointments) Stay tuned! :) - Team Trainerize
January 2021
Vikas from Duener Factcorr Inc
Company Size: 51-200 employees
Industry: Industrial Automation
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
January 2021
Meet your training goals easily with Trainerize
It is always great to know that you are going in the right direction. It lets you share your success with your friends as well which is a real motivator. So, whatever you do, you can always share it with friends and get recognition.
Pros
It lets you keep track of your short-term and long-term goals easily. You can track your calorie intake and match it up with how much you have burned today. Your trainer can instruct you by sharing videos from Youtube or by creating his own demonstration to help to master the right technique for a particular exercise. The best thing is that you can never have a cheat day without your trainer knowing about it.
Cons
Website building feature is not that advance. However, it not that important when your trainer already have a website. There are other ways to build website as it is not for buiding websites.
March 2017
Frank from Frank Lech Personal Training
Company Size: 1 employee
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
2.0
Customer support
1.0
Functionality
3.0
March 2017
So Much Potential, Misses the Mark
I've tried 6 or 7 of the most popular personal training apps and decided to go with Trainerize. It's best at creating workouts quickly and easily, and has excellent client monitoring features. Unfortunately, there are still a lot of bugs. There is nothing worse than logging a whole workout during a session with a client, and then the app won't save it - losing everything. It has essentially forced me back to pen and paper. The integrations with fitbit and myfitnesspal sound impressive, but they don't import activity data. Makes no sense. If you can sync some of the data, why not sync the MOST IMPORTANT data? I have people tracking their activity with fitbit or with other apps - but now they have to enter it one more time into Trainerize. Customer service is frustratingly slow, it takes three days to get a response - even when you purchase an annual plan that promises "priority support" and a "dedicated customer service manager." The response will always be, "our team will consider it." Then nothing. If you want an app improvement, there has to be enough votes collected by the Trainerize community (which most users probably never take the time to visit) to work on it, even if the development team is fully aware of it and knows it makes sense. They remove features without warning. Before, when you created exercises for the app, you could link to a youtube video OR use photos. In many cases, it made more sense to use a photo (stretches/simple exercises). After taking weeks to create, edit and upload all these photos for my exercise database, they removed the feature and lowered the quality of my photos so much that all the user could see was a pixelated mess. Their response was essentially "Too bad, so sad." Without these (and some other) problems, this app would be unbelievable! But with it's continued crashes, it loses it's usefulness and can be more problems than it's worth. Might be fine if you're only using it for online training. Recommendation: It's still probably the best app, but I will revisit the others. DEFINITELY, don't sign up for a year - go monthly for a while and see how it works for you.
Pros
Easy to use, easy to create workouts (and great flexibility to adjust workouts on the fly), many automated features, excellent client monitoring (including a new push notifications system).
Cons
Crashes, losing data, won't sync what counts, requires client to have internet connection, poor communication from customer service that responds to, but does not solve, problems.

Response from Trainerize
Replied July 2019
Hey Frank! Thank you for taking the time to review us and provide feedback! We are sorry we weren't able to get back to you sooner, we recently realized we were able to reply to reviews on Capterra and are now trying to get back to everyone. We are so happy you find creating workouts in Trainerize easy! In regards to the crashes, we are in the process of releasing a brand new version of the app (we invested over a year in rebuilding it from the ground up) that is going to improve the performance and overall stability of the app! If you would like beta access to try it out please email us at help@trainerize.com and we would be happy to give you access! In regards to MyFitnessPal, we can only sync the data they send us. We are working on improving our integration with them to hopefully include more data soon. Thank you for your patience while we work to grow and improve Trainerize. - Team Trainerize
November 2020
Jameson from Skillings Fitness & Nutrition
Company Size: 1 employee
Industry: Health, Wellness and Fitness
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
2.0
Functionality
4.0
November 2020
Does more than most fitness apps
The great thing about Trainerize is that you can add your own exercise videos from your YouTube account very easily, which negates the worst aspect of Trainerize -- it's exercise selection.
Pros
The ability to schedule messages, workouts, check ins, and progress photos is easy and intuitive.
Cons
The built-in exercise options are lacking, and some of them are just unsafe exercises altogether.
Reasons for Choosing Trainerize
Trainerize does everything average or above average. The rest of the competition does some things better, but doesn't do it all.
Reasons for Switching to Trainerize
Trainerize automates nearly all the things I do as a coach. Once I set things up, it's super easy to focus on coaching my clients.
July 2020
Zavud from University of Trier
Company Size: 501-1,000 employees
Industry: Environmental Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
July 2020
My review for Trainerize
Trainerize in general is a very good software for people who are into health and fitness. I am very happy to keep using their software as long as they keep updating the features as they currently do.
Pros
I love using Trainerize and there are a lot of reasons for that. One of them is its easiness to use it. You can easily make an account and start being healthy! One of the greatest things about the software is that they have the BEST customer service ever! I had a lot of problems at the beginning but all of them were solved very soon with the help of their customer service. Also, workout data they are showing are incredible easy to understand.
Cons
I have had some connection issues although I was sure that my internet connection was very good. When I am not using different apps in the background the software works fine. However, when I have to use some of the apps at the same time, I seem to have a lot of freezing issues as well.

Response from Trainerize
Replied July 2020
Hey Zavud! Wow! Thank you so much for your amazing review! We are so happy you like the ease of navigating with Trainerize and our Customer Service as well! Good News! We are in the process of releasing a brand new version of the app (we invested over a year in rebuilding it from the ground up) that is going to improve the performance and overall stability of the app! Stay tuned! :) - Team Trainerize
January 2021
Anonymous
Company Size: 2-10 employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
January 2021
Great fitness application
Overall a nice tool to track fitness, track goals, and provide access to a library of workouts.
Pros
So trainerize is mostly directed at personal trainers to use with their clients, but we have been using it for office-based fitness as part of a competition/motivation. There are a bunch of fitness videos, and it's easy to send them out to our employees. There's also a tracking tool which makes it easy to track everyone's progress head to head. Furthermore, we've found the timers very helpful for workout times and rest. The ability to chart/track weight, workout time, progress, and goals makes it useful as part of our weight loss competition, but is also vital for individual goals if you're a personal trainer for your client. The ability to add meal plans is just another great tool for this health app.
Cons
Not much to complain about. Perhaps the only one is you need an internet connection to use it, which is usually not a problem, but it would be nice to have offline functionality and access to videos.
January 2021
Jennifer from Mid-West Family Broadcasting
Company Size: 1 employee
Industry: Health, Wellness and Fitness
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
January 2021
Great for most programming
I chose this program overall a comparable product due to ease of use and design.
Pros
The ease in building out programs was awesome. I liked the functionality of it, with scheduling messages and such. It was easier to build programs here than other programs.
Cons
There was some types of programming that were harder to build because of the limited types of building blocks given. But I worked around it.
December 2020
Jeneshia from Alabama State University
Company Size: 1 employee
Industry: Information Technology and Services
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
December 2020
Train On The Go!
No Problems with Trainerize. 100 percent effective!
Pros
I love Trainerize! The ease of use and convenience that it provides for the individual that's on the go! Plus it keeps you on track with workouts that are easily accessible and to do list.
Cons
Trainerize runs and does exactly what it is meant to do from a user's perspective. When my trainer introduced this to me, I was hesitant but no regrets!
February 2021
Koen from The Vegan Academy
Company Size: 1 employee
Industry: Health, Wellness and Fitness
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
February 2021
This made coaching my clients so much easier
It's so fun and easy working with it and my clients love it. Trainerize is one of the best additions I have made to my business in the last 6 months.
Pros
I like that is has so many different features and build in automation to provide a better service and support to my clients. The life coaching option with the build habits is the main reason why I choose Trainerize over any other software.
Cons
For now, the monthly fee is fine, when you compare it to other software. However, once my business grows the price compared to other software is on the expensive side.
April 2019
Katie from Katie Hargrave Health Coaching & Fitness
Company Size: 1 employee
Industry: Health, Wellness and Fitness
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Functionality
4.0
April 2019
Best tool I could find for my online training & health coaching business
My overall experience has been very positive. It's very easy to program for individuals and groups, communicate, see progress, give nutritional help, and charge/track services. I recommend it to any trainer looking for an online platform.
Pros
I really like how there are video demos of all the exercises - and if there is not an exercise in the list that fits what you are looking for, you can use a YouTube video and create your own. It's user friendly to the clients as well, and they can track their progress in various ways. They can track their weights used for each exercise, refer to weight they have used for that exercise in the past, and then when they finish a workout, the app tells them if they have set a new personal best (and it tells me too!). I was also able to upload nutrition information and set macro goals, and see their progress if they link My Fitness Pal. I also appreciate how I get a push notification when a client completes a workout, sets a personal best, or messages me - eliminating the need to constantly open the app for updates. It sends them reminders to do their workouts as well.
Cons
I feel like it took me about a month to figure out how to create workouts and have them appear to the client how I wanted them to. There are also features for the client that I don't think they are aware of, and would be helpful if there was a mini tutorial they could go through when they get started (tracking weights, substituting an exercise, etc.) I also had one client who said she had to take the app off her phone because it was slowing things down/wasn't working - but that could have been an issue with the phone.

Response from Trainerize
Replied May 2019
Hey Katie! You are making us blush!! Thank you so much for your kind review :) We are thrilled you love our workout builder! Good news, our marketing team is currently working on some great "how-to" and educational videos that will be coming out soon! I can definitely pass on your feedback to them so they can touch on those topics! - Team Trainerize
March 2017
Chris from Chris Doherty Fitness, Inc.
Company Size: 1 employee
Industry: Health, Wellness and Fitness
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
March 2017
The best online fitness platform in existence
I have worked with Trainerize for about a year and a half now, and it's been a great relatioship. I have gotten to know the support staff in the executive department quite well, as well as the other staff on the technical side, and one person on the customer service side. Everyone at Trainerize is about making the online fitness experience better for both the professional and the end user clients. It was a pleasure getting to organize the initial conference calls with the executives at Trainerize and the executives at Under Armour Connected Fitness to make the MyFitnessPal integration possible. I am very proud of this addition and my part in it, because it means that thousands of trainers across the world, and probably hundreds of thousands of clients now have a way of managing nutrition in real time. End of the day, it's all about making things better, and Trainerize is at the forefront of that movement. Pleasure to be associated with them, and I look forward to a lot more success together in the time to come!
Pros
Ease of use, integrations, the MFP integration honestly is everything and I worked directly on this so I'm so happy that it has come out the way that it did
Cons
Wish some of the branding looked a bit better...I might have also not sent the most optimal files. I also wish that messages from clients and to clients were received as better notifications. I don't notice messages from clients until I am inside the app and I am assuming they don't see mine until they log in. Perhaps I'm missing a notification thing here but I just wish messaging was a little more noticeable. Clients might not want messaging going thru all the time, but I certainly would like to receive messages from them right away.

Response from Trainerize
Replied May 2019
Hey Chris! WOW - thank you so much for your review and kind words! It was a pleasure working with you as well! Please feel free to email us (help@trainerize.com) and one of our coaches would be happy to help fix your notification settings so you are notified on your device every time. - Team Trainerize
January 2018
Jorden from Bodies By Bench LLC
Company Size: 1 employee
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
January 2018
Trainerize has helped me build my online fitness business. I absolutely love it!
Trainerize allowed me to build my online personal training business and has helped me work from home and not in a gym. It has enabled me to work with more clients, get them better results and with less time and effort!
Pros
I have been using Trainerize for over 3 years. It has helped me build my business. Being a personal trainer my wife and I were able to move everything online vs in a gym. Freeing us to train more people and in less time. We can create programs, see the client's activity level, see how often they are working out. Trainerize also has a built-in messenger which is great since it is separated from our personal text messaging. I looked into and tried other programs similar to Trainerize but Trainerize, in my opinion, was so much better than the competition. Not to mention my ideas were heard on improvements to make and things to change. They are always coming out with updates and making things better.
Cons
I don't really have many complaints about Trainerize. Typically if I had a problem with the software or needed something to be done that it could not currently do, then the developers would work with me on making those improvements. It has been amazing to see the updates they have come out with since I started with them. They really want the user and client experience to be great and they want you to be successful!

Response from Trainerize
Replied May 2019
Hey Jorden! Thank you SO much! We are so excited Trainerize has helped you build your online fitness business and that you love our in-app messaging feature! Stay tuned for even more exciting updates! - Team Trainerize
February 2019
Anonymous
Company Size: 1 employee
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
February 2019
Best Online Training Software on the Market
While I have used Trainerize to work with clients exclusively online, the biggest benefit is with my in-person clients. Trainerize has really filled in the gap for those who only see me once a week. It has enabled me to offer a more complete and comprehensive fitness solution to my clients.
Pros
It's easy to create workouts in the formats that I want. The exercise demo videos included in the Trainerize library are great, but I also have the option to use videos from YouTube. This gives me the flexibility I need. It's easy for clients to log their workouts which is a huge help to me in tracking their progress and keeping them accountable. The messaging system is a convenient and efficient way to keep in touch with clients. Customer support is very responsive. The team at Trainerize is regularly updating and improving the functionality of the software.
Cons
Occasionally an update will change or phase out a feature that I like. There are some minor issues, like the lack of a simple way for clients to log the resistance bands they use or that there's no way in the app for them to see notes from previous times they've done a particular workout.

Response from Trainerize
Replied May 2019
Hey! Thank you so much for your review and feedback! We are so glad you like the Trainerize Exercise Library and our in-app messaging features! We are also thrilled that Trainerize has allowed you to offer more complete and comprehensive fitness solution to your clients. I can definitely pass your feedback to add resistance band workouts and the ability to view previous workout notes on to the development team! - Team Trainerize
February 2019
Erik from The woodshop
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
February 2019
Workflow
Broken enough to do alot of really cool things the developers did not intend. They are constantly trying to get better and their customer service is top notch.
Pros
Data available. Once the system is learned it is very powerful
Cons
Workflow suffers. When training strictly online weight selection is tied for number one in importance with technique. Where you time is squander is with clients who have to have their weights added to guide them. They must be entered for every workout. We currently use our workout builder we have designed in excel to program the training and then have to transfer those numbers. We use a formula or boolean statement to process this. If trainerize could allow for weight percentages that are based of a weight we define and then define that percentage for each individual exercise your time per client will be cut in half. We haved used this program strictly online with high level athletes and your every day gym goers. The price per minute of your time is slightly over breaking even. I would love to talk more about how we use our builder and trainerize togther to help come up with a solution. Also there is no list of new exercises that are imported. I have filmed exercises only to see a month later trainerize has their own version.

Response from Trainerize
Replied May 2019
Hey Erik! Thank you so much for your review and feedback! Your idea regarding weight percentages sounds like a cool feature to have in Trainerize's future. Could you email help@trainerize.com with more details on how that would look? We can pass that on to the developers and they can get in touch with you if it is something they are going to add to Trainerize. Also thank you for your feedback on our customer service - made our day :) - Team Trainerize
February 2019
Greg from Chautauqua Health & Fitness
Company Size: 11-50 employees
Industry: Recreational Facilities and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
February 2019
Maximize your time and get Trainerize!
I mainly use Trainerize for my one-on-one clients. Before starting with Trainerize two years ago I would easily spend 2+ hours per day writing up client's workouts in notebooks. It took away time from my family, and limited time I would be able to use meeting with clients. Now it doesn't take me more than a half-hour per day to program. I use a tablet to track my clients throughout the day, and it has greatly streamlined my business! Trainerize also uses easy ways to schedule and progress entire macro or mezo cycles at once, and copy plans from client to client!
Pros
I love what my clients love. They love being able to track and reference back to their workouts. They love having videos and instructions on how to do exercises when I'm not around. The app gives them a direct connection to me to answer questions. And I can help motivate and keep my clients accountable though check-ins and goal tracking.
Cons
The system doesn't work the greatest with android devices. Also, if I am training more than one person at a time I have to have a separate device for each person.

Response from Trainerize
Replied June 2019
Hey Greg! Thank you so much for your review! We are thrilled Trainerize has helped you streamline your fitness business! I wanted to let you know we are getting close to releasing a brand new version of the Trainerize app. This is a project we've invested over a year in (rebuilding the app from the ground up) and will definitely improve the overall performance and stability of the app (on Android phones etc)! - Team Trainerize
February 2019
Yesenia from IIFYM Women
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
5.0
Functionality
3.0
February 2019
Great for workout programs. Needs improvement for nutrition.
Customer service is very responsive but when I ask questions about the items I listed above for improvement they always promise the changes are coming soon however I have yet to see any of the changes they promised months ago.
Pros
This software is great to write workout programs. There are great demo videos for clients and the option to import videos from YouTube is very useful. The charts showing my clients' progress are great snapshots that help me keep my clients' progressing towards their goals.
Cons
What I like least about this software is the lack of weekly averages for weigh-ins and weekly averages for calories and macros. Right now I am hand-calculating both of those and it's a lot of extra work. The second thing would be to make the timer automatically start counting down upon the completion of an exercise. This is a feature that my clients love from other apps and miss in this app. The ability to make edits to clients' programming via the mobile app is almost nil. I always have to get on a computer to change anything which can be a hassle when I'm on the go.

Response from Trainerize
Replied June 2019
Hey Yesenia! Thank you for your review and feedback! We are so happy Trainerize helps you keep track of your clients progress towards their goals! We are always listening and taking trainers feedback and suggestions into account, however we do have a roadmap in which these are prioritize and that sometimes it is hard to get exact timelines for product changes that are months ahead. With this being said, we encourage you to vote on suggestions at ideas.trainerize.com, our product team is prioritizing based on all suggestions. PS: The timer countdown is in the works. We'll share more information in the next few months. Thanks for your feedback and confidence. - Team Trainerize
April 2017
Ana from SimplyLiv Studio
Company Size: 1 employee
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
April 2017
Makes my life as a trainer 100x easier!
Helps me stay organized with programming and client communication. I can stay on top of all my clients without going nuts or spending too much time. Clients are always impressed with the professional structure Trainerize gives my business, and they love keeping track of how many workouts they've completed, receiving messages for their Personal Bests, etc. A simple feature that goes a long way in client retention! I can't say enough good things about Trainerize. In the 2 years I've been a customer, I've seen them listen to customer suggestions and put them into action. The app has grown and developed exponentially in 2 years, which makes me look forward to every update they make. If you're a trainer, and you're not using Trainerize, you're missing out on a system that will make you more efficient and professional with your programming and client connection.
Pros
Beautiful interface. Progress charts. Keeps track of clients' progress on specific lifts in specific workouts. Easy client communication.
Cons
I can't access my workout templates from the APP - I have to open a client's profile for that. I can't change/update training plans of multiple clients at once - having to go one by one is really time consuming.

Response from Trainerize
Replied May 2019
Wow - thank you SO much Ana! We appreciate your review and are so happy you love the Trainerize interface! Regarding having more functionality on the mobile app, I can definitely pass your feedback on to the development team for review! - Team Trainerize
September 2018
Tiffany from Scott's Marketplace
Company Size: 11-50 employees
Industry: Retail
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
2.0
Customer support
3.0
Functionality
3.0
September 2018
Great for a start up Trainer
It was great at the beginning until we grew, then the value of the software for our number of clients wasn't competitive enough with other solutions.
Pros
Trainerize was great for us in the beginning with less volume of clients. It gave us the ability to upload our meal plans and build workouts. I love that it has workout videos and exercises loaded into the app for when you need some inspiration for new client workouts.
Cons
It was a bit outdated compared to other training apps I have seen. Only allowed for one meal plan upload at a time and was always in a document format. Would love to see this software integrate with a meal plan building software.

Response from Trainerize
Replied December 2019
Hi Tiffany, thank you for taking the time to review our software! We're happy to hear you found inspiration from our exercise library, we have since added many more exercises! As for nutrition and meal planning, we do have plans to release more options for you in the future. Currently, we integrate with Evolution Nutrition if you're looking to get your meal plans built out. We also calculate client BMR and TDEE for you to help you create a client's daily caloric intake when assigning a nutrition goal. Please feel free to reach out anytime if there is anything we can help you with! We'd be happy to help you scale your business by helping you incorporate our Master Programs feature to automate the delivery of workouts to your clients. - Team Trainerize
February 2019
Anonymous
Company Size: 1 employee
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2019
Every Online Trainer Needs This
I have had an amazing experience. Great customer service. Good incentive to refer other trainers. Lots of updates. And never a reason to leave or look for something else.
Pros
I love that Trainerize is always looking for our feedback as trainers and making improvements. I have only ever used Trainerize because there has never been a need to go anywhere else. They fill the holes when they see them. It allows me to give an amazing experience to my clients too. I receive referrals just because of the app alone! I feel like I can over deliver with it
Cons
I don't like that there are some auto messages even when I don't want them. There is difficulty with scheduling sometimes for international clients. I also think some of the videos need better form from the Trainerize library. I also think that there are too many glitches between phone and computer. Sometimes my phone will say 30 progress photos even if there is only 3.

Response from Trainerize
Replied May 2019
Hey! Thank you so much! We are so happy you love using Trainerize. We really do value the feedback of our trainers and I will definitely pass along your suggestions to our development team for review. I think the auto message concern is something we can fix for you right away! Do you mind emailing help@trainerize.com? One of our coaches can show you how to turn those off. - Team Trainerize
April 2017
Stacy from Stacy Brown Fitness
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2017
Trainerize Review
I've been using the product for over two and a half years. As a Fit Pro for over 32 years I am thrilled with the success my clients have achieved as a result of having access to workouts 24-7! I am not only thrilled with their results but applaud the efforts of Trainerize and their constant updates and changes to make the program more supportive to our clients needs and also the rapidly changing science and technology that the fitness industry presents to us personal trainers. When I started with the program the capability of using many wearable technology was minimal. Not only has Trainerize embraced that portion of the industry but is constantly evolving in supporting my business making it easy to manage from the sales and marketing standpoint. Kudos to Trainerize! Thrilled with your product and support.
Pros
I love everything about the App. From my management of the business to what my clients are able to use when training.
Cons
My only complaint is to make using the Zappa easier. I've had a difficult time connecting all the systems together and stopped using them all Together.

Response from Trainerize
Replied May 2019
Hey Stacy! Thank you!! We are so happy Trainerize has helped you manage and run your successful fitness business! Feel free to reach out to help@trainerize.com with any Zapier questions. One of our coaches would be happy to help answer them for you! - Team Trainerize
October 2017
Daniel from Elate - Women's Body Transformations
Company Size: 1 employee
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Functionality
4.0
October 2017
I really like it. I tried PT distinction for awhile but didn't like it. It fits my style of program
Easy client management - I run my entire business using this software and Facebook.
Pros
I like that you keep updating it and making it better so that it stays in line with your competitors.
Cons
I'm struggling to think of something. I think you changed it so that now I have to use the calendar to copy a programme from a current client to a profile which I am currently logged into......... but in the past there was an option to do this in the clients 'training programme' section. I'd like to have that back. (I think you can only add a brand new programme now when in the training section) I'd also like to be able to schedule messages to people so that on day x they'll recieve a message. I know there is an option to do a few of these at the beginning but I'd like to be able to schedule a lot of these running over the course of a 6 month programme. A bit like PT distinction and also another software called coachcatalyst (previously habitcatalyst)

Response from Trainerize
Replied May 2019
Hey Daniel! Thank you for your review and feedback! We are so happy Trainerize fits your style of programming! Good news, we now have program auto messaging! You can set up auto messages in your clients programs for specific days. Feel free to check out help.trainerize.com for more info! - Team Trainerize
February 2019
Mike from Sesto Elite Fitness
Company Size: 1 employee
Industry: Health, Wellness and Fitness
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2019
Online training is amazing!
Love it overall!
Pros
I love Trainerize! It gives me the power to create a superior experience for my clients while allowing me more time and freedom for content creation and spending time with loved ones. It is truly the future of personal training and I am excited about the new features that Trainerize will continue to add. It is also a very affordable service, which is great for trainers starting out online to ‘get their feet wet’ and build a client base. Keep up the great work!!
Cons
1.) I wish I could view and create master programs and master workouts through the app. Especially since I am currently on the go a lot and it would be awesome if I could build my client templates on the go. 2.) A ‘trainer’ slot for our own workouts and programs would be a great addition. It would also give us more experience with the app, which would be helpful in answering any client questions.

Response from Trainerize
Replied June 2019
Hey Mike! Thank you! We are so happy Trainerize has allowed you to deliver a superior experience for your clients while also freeing up more of your time! We will pass on your feedback regarding creating programs from within the app to the developers for review. Did you know you can use "Timmy" the test client to train yourself? Feel free to email help@trainerize.com and one of our coaches can walk you through how to set that up. - Team Trainerize
February 2019
Ariana from Ariana Fotinakis Fitness & Lifestyle Coaching
Company Size: 1 employee
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
February 2019
Trainerize has been a life-saver for my business!
Prior to using Trainerize I was creating workout programs on excel sheets, video demonstration playlists on YouTube (which was a hassle in and of itself), and then delivering those programs and playlists via email. I had clients reaching out to me through social media, through email, and through text, and I felt like I was always running in a million different directions. Now, my clients message me through the app when they need me. I don't have to send check-in emails to see how their workouts when because my nightly report fills me in on all the stats, and I can deliver both the programs and the videos in one place which is a HUGE time-saver. My experience with Trainerize has been amazing.
Pros
I love that Trainerize is a one-stop shop for running your business. From creating and delivering programs to managing client communication to handling payments and invoices, I appreciate not having to use dozens of different apps and software services.
Cons
Honestly there isn't really anything I don't like about it. They are always open to taking feedback from their users and they implement changes regularly.

Response from Trainerize
Replied May 2019
Hey Ariana! Wow, thank you so much! We are so happy Trainerize has helped you run your fitness business more efficiently! Keep crushing it! - Team Trainerize
July 2020
Jennifer from Fitbody Fusion
Company Size: 11-50 employees
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2020
Excellent Fitness App
Very easy and enjoyable to use. Has everything I need to track and communicate with clients in one easy spot.
Pros
So many things! I love the way you can build workouts and easily implement then into clients plans. Love that it tracks your progress from workout to workout. Also love that it graphs body weight, stats, has pictures, steps, habits and even a meal plan option. I seriously can go on and on about the app :)
Cons
I wish that there was a notes section by each exercise so you can add in a lil something about that exercise. Like if you used dumbbells or cables. Also when messaging it would be great if there was a send button and that the messages didn't send by hitting enter.

Response from Trainerize
Replied July 2020
Hey Jennifer! WOW - thank you so much for your review and kind words! We're thrilled to know that you like the Trainerize app and the ease of building workouts for your clients. Your idea of adding a note section for exercises, sounds like a cool feature to have in Trainerize's future. Could you email help@trainerize.com with more details on how that would look? We can pass that on to the developers and they can get in touch with you if it is something they are going to add to Trainerize. - Team Trainerize
July 2018
Kristi from Health, Wellness and Fitness
Company Size: 1 employee
Industry: Health, Wellness and Fitness
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2018
Great product at a great price!
Pros
I live the ease of use. I studies other similar programs and found them too time consuming to learn. Trainerize makes it super easy. I like that you have the option to upgrade for more clients; thereby not having to invest more money when you may not have the clientele to support that investment. The help desk is awesome as well. I like the updates & improvements that Trainerize has published as well. The program is great for keeping track of your face-to-face clients in addition to clients you train online. Overall highly recommend!
Cons
Any cons that I might have had in the beginning have been resolved with the addition tonaccwor payment through the program. The only recommendation I would make is the ability to make notes within a client’s account.

Response from Trainerize
Replied December 2019
Hi Kristi, thank you for taking the time to review our software! We appreciate your feedback regarding client notes. We have since added to our client notes feature so you can now not only create private notes on a clients profile, but also for workouts. All notes can be quickly accessed in a client's profile and you can pin important notes to the top of the page (client injures, severe allergies etc). It's great to see you've been with us all this time and have been happy with the updates we've released over time. Stay tuned for more exciting releases and updates soon :) - Team Trainerize
July 2018
Darrell from Anytime Fitness Attleboro
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
July 2018
A solid platform for virtual coaching and OPT
Overall Trainerize has been a positive experience - it has allowed me to create, build, and grow my virtual coaching business and greatly increase my earning potential.
Pros
I appreciate that they continue to add features and innovate. I also like the ability to create workout and program templates and copy it over to individual clients, with the ability to modify the workouts from there. The ability to add my own custom exercises is also pretty crucial.
Cons
I wish the payment system was easier to navigate, and I wish there was a way to add a one-time billed product while a client has an existing package running - currently I need to cancel the existing package, do the one-time billing item, then re-subscribe them to a recurring billing package. This is wildly inefficient and disruptive, but not an often-enough-needed feature that it causes major problems for me. I also wish I could modify program templates once assigned to a client.

Response from Trainerize
Replied June 2019
Hey Darrell! Thanks for the review! We are so happy Trainerize has allowed you to increase your earning potential as a online personal trainer! We definitely understand where you are coming from regarding Trainerize Pay. Our payments team is currently working on the best way to allow clients to purchase multiple products at at once. We will let you know as soon as we have a solution! - Team Trainerize
February 2019
Pete from Fitness Retriever, Inc.
Company Size: 1 employee
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2019
If You Want to Scale Your Fitness Business, This is the Way to Go!
Pros
I like the ease of use, and how it allows me to keep tabs on dozens of clients at once. The morning reports indicate who's following the program laid out for them, and who's not. The automatic messages it has enable me to do simple things like wishing my clients a happy birthday, and holding them accountable when I don't. Can't recommend this app highly enough!
Cons
One thing I would like for Trainerize to enable is to have a preview of what each workout you create entails. Over the years I've used it, I've come up with hundreds of workouts, and sometimes I forget which exercise are in each. Depending on the client, I'll sometimes have to flip through several workouts before finding one that's varied enough in comparison to what else they're doing that week, and is at the appropriate level.

Response from Trainerize
Replied June 2019
Hey Pete! Thank you so much! We are happy Trainerize allows you to keep tabs on all your clients in an easy and efficient way! We will definitely pass your feedback regarding workout previews on to the development team for review. - Team Trainerize
February 2019
Anonymous
Company Size: 1 employee
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Functionality
3.0
February 2019
Simple and straight forward
It has helped my client journey so much better than simply sending them away with homework. They have to check in when they do it too which means that they get much better results. It keeps everyone accountable. One wish is to have a calendar to book my appointments and to accept payments in my country. Then It's a one stop shop! I love it. I'll never leave again.
Pros
The exercise builder is my favourite part. I can upload whether it's reps and sets or an interval or a circuit. What I love most about it, is you can upload videos for the client to check if they're not sure. I left trainerize for a year and tried other providers but non compared when it came to actually building a user / client friendly experience.
Cons
I would like to be able to run the interval training on the desktop site and not just the mobile app. That way it can also work for clients without compatible phones.

Response from Trainerize
Replied June 2019
Hey! Thank you so much for your review and feedback :) We are so happy you believe Trainerize provides the best client and user experience for online training. Can you email help@trainerize.com and let us know the types of phones your clients have? We can work on making the app more compatible with them! Appointments is a feature coming soon so stay tuned :) - Team Trainerize
February 2019
Natalie from Fitness Evolution Training
Company Size: 1 employee
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
February 2019
They’ve really upped their game!
They have big plans for Trainerize’s future. They aren’t perfect, but they continue to make leaps and bounds with their software. I’ve been with them since 2014, so I know they are continuously working hard to give us an amazing product.
Pros
I’ve been with Trainerize since 2014. They’ve come along ways since the beginning. I have full faith that they will continue to improve their product.
Cons
There is no offline tracking. Last time I checked, I cannot make a customized (master) program via app. To use the software properly you HAVE to use BOTH a computer (desktop website) and the app. It’s near impossible to use the desktop website on a tablet or phone.

Response from Trainerize
Replied November 2019
Hey Natalie! Thank you for taking the time to review us and provide feedback! It's great to see you've been with us all this time and recognize that we always have and will continue to strive to make Trainerize better for our customers. We appreciate your feedback regarding offline tracking, we've brought this up with our Development Team and will let you know if we make any changes in the future. Stay tuned for more exciting releases and updates :) - Team Trainerize
May 2019
Brittany from Total Unique Fitness
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
May 2019
Constantly Improving
Trainerize has helped me grow my business online significantly. I’m able to build custom fitness programs as well as sell pre designed fitness programs. They make it simple and easy to use compared to other softwares I’ve tried in the past
Pros
The #1 reason I love this app and training software, they’re ALWAYS looking for improvements. I’ve been using the software to train my clients for 4 years now and the Trainerize team has made HUGE improvements in the software. They’re constantly making it better and more effective. I’ve never been disappointed with their feature add ons or updates.
Cons
There are times my app is slow on my phone. This can be extremely frustrating when I’m trying to keep in contact with my clients and communicate with them.

Response from Trainerize
Replied June 2019
Hey Brittany! Thank you for your review and feedback! We are so happy Trainerize is your online training software of choice. In regards to the speed of the app on your phone, can you email help@trainerize.com? We can fix that for you! Stay tuned for even more exciting updates and new features :) - Team Trainerize
August 2019
Dave from IronBody Fitness, LLC
Company Size: 1 employee
Industry: Health, Wellness and Fitness
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
3.0
Functionality
3.0
August 2019
Trainerize Review
It's pretty good. I've tried a few other online training apps and stuck with Trainerize. The others were missing features or didn't work well from a phone
Pros
It's easy to structure programs the way I want
Cons
Outdated, confusing, interface, slow, needs an update
Reasons for Choosing Trainerize
The phone app wasn't as good, $$

Response from Trainerize
Replied July 2020
Hi Dave! Thank you for taking the time to review us and provide feedback! Good news, our marketing team is currently working on some great "how-to" and educational videos that will be coming out soon! I can definitely pass on your feedback to them so they can touch on those topics! Our live channels are back on and this means that you can give us a call or ask your questions on our live chat whenever it is convenient for you! We are available at 9:00-5:00 PST. :) -Team Trainerize
February 2019
Kelly from kelly decolati
Company Size: 1 employee
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
February 2019
Great tool
Overall I'm very pleased with this app. I like that it allows me to automate my online client workouts!! Ive looked at other apps but this one still seems the best for me!
Pros
I like the ease of uploading my own videos, my clients find it easy to use and easy to follow. I like that I can design programs for program templates. I like that it appears that this is my app
Cons
It is a bit pricey, I can't see exact meals my clients are having. I would like to be able to respond to check - ins using my apple watch for instant correspondence. It would also be nice to have a back office for trainers to have bookkeeping even if we dont use the stripe app that is actually very expensive for me to use.

Response from Trainerize
Replied June 2019
Hey Kelly! Thank you for your review! We are so happy your clients find Trainerize easy to use and follow. Did you know if your clients track meals with the Fitbit app you can see their meals? They don't need a Fitbit wearable and the app is free! Feel free to email help@trainerize.com if you have any questions about how to set that up! - Team Trainerize
May 2018
Bladimir from Bodiez By Blad, LLC
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2018
As a trainer, I've used this service for nearly 4 years now, and I must say that I have no regrets!
Pros
The fact that it contributed greatly in allowing me to expand my clientele and the way I track my client's progress. With the click of a button, I can go back and see how my clients are advancing. It's also great that they provide multiple means to track progress; such as body fat, pictures, and tape measurements. Once my client downloads the app, they will be able to see their progress, receive workouts and meal plans, and communicate with me through its built in messaging. I truly love this app and it's services.
Cons
What I like least about the software is that I am not able to print out a client's progress the same way I could their workouts,that is the only bummer that I have against it.

Response from Trainerize
Replied June 2019
Hey Bladimir! Thank you for your review! We are so happy Trainerize has allowed you to expand your clientele! In regards to printing progress, that does sound like a good idea to have in Trainerize's future. We will definitely pass your feedback on to the development team for review. - Team Trainerize
April 2017
Carwin from Deebo Fitness
Company Size: 1 employee
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
April 2017
Seems to be made for Trainers and Clients by Trainers and Clients!
I've been using Trainerize since 2012 or 2013 and the app has been detrimental to my growth as a trainer and as a business. Even at corporate gyms before I was independently training I used the app to give my services more value and sale more at my respective clubs. The best thing about the trainerize app is it constantly updates to better serve the trainer and be more convenient for the client. Anytime I have an issue I can email or call and get a response in a timely manner to have the issue resolved. I'm very pleased with the app and don't know how I would be able to give my clients so much of their needed attention or make each client feel like they are my only client had I not found this app.
Pros
Constantly updated to better serve the trainer and client. Best feature has to be the push notifications/reminders.
Cons
I want to access workout templates and assign workouts to training plans from my phone. I know this feature is soon to come.

Response from Trainerize
Replied June 2019
Hey Carwin! Wow - thank you so much! We are so happy Trainerize has allowed you to grow your training business! Stay tuned for the new version of the Trainerize app coming this Fall :) - Team Trainerize
February 2019
Mercedes from Seattle Bouldering Project LLC
Company Size: 11-50 employees
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
5.0
Functionality
4.0
February 2019
Trainerize is the best if you are a personal trainer
I am able to create programs fast for my clients. With this software, clients are able to get support from me in real time.
Pros
Easily drop in YouTube videos. Creating master programs is amazing because you can copy and customize templates easily. The mobile app seems to be easy for clients to use. I like the advanced progression capabilities, its easy to change reps and sets, and descriptions on one screen.
Cons
I am a climbing coach, so the layout of exercises and drills doesn't work as well in Trainerize since each drill needs more detail and some need extra video support. The customization of this could be better. The calendar feature could be better.

Response from Trainerize
Replied July 2019
Hey Mercedes! We are thrilled you like using Trainerize to create programs with our Master Programs feature! Thanks for your feedback regarding adding more detail to workouts and improving the calendar feature. Could you email us (help@trainerize.com) with more information on what you would like the features to look like? We would love to learn more! - Team Trainerize
February 2019
Paul from Silverback training
Company Size: 1 employee
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
February 2019
2 years on
The software works well with my 1-2-1 clients week in week out. It adds accessibility to more/all budgets by permitting me to distribute satellite coaching services at my local gym. Moving forward I plan to start some more online coaching as well to enhance my business
Pros
After 2 years, building workouts has become second nature. The flow of the phone app and the website work well together when programming individual clients as well as groups.
Cons
The only flaw in the app is a lack of a booking platform for clients to both book into boot camps/classes and being able to see my availability in app (I combat this to an extent with google calendar integrated into my trainerize website)

Response from Trainerize
Replied November 2019
Hey Paul! Thank you for taking the time to review us and provide feedback! We're so happy to hear about building workouts becoming second nature. As for appointments/scheduling, we're currently working on that and plan to release more around these features soon. We hope your transition into online training is going well, please don't hesitate to reach out if we can help in any way :)
October 2017
Michael from OverHaul Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
October 2017
Love the app and how it's growing and getting better month by month, year by year.
-Ability to save a lot of time, as well as store everything in one central place. -can now take on a much larger clientele base and train solely online - much better than old school excel spreadsheets and just simple email communication
Pros
Too many to type, but for sake of simplicity I'll pick the top three -Programs feature which allows you to store pre-made programs and copy them out, or add subscriber -groups feature, which is great for increasing social motivation and something special that the app offers -It's integration with new payments that has incorporated automation aspects that will allow us trainers to create a program and then simply "let it run" and not more work is needed on our end if we set it up properly; just need to collect the $$

Response from Trainerize
Replied June 2019
Hey Michael! Wow - thank you SO much! We are so happy you love the app! The Master Programs feature and Trainerize Pay feature are some of our favourites too. Stay tuned for more exciting updates and features coming soon! - Team Trainerize
July 2018
Rob from True North Fitness & Health
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
July 2018
Best Overall General Fitness Platform I have found
Overall extremely satisfied. We are very reliant on the Trainerize platform for our future coaching services.
Pros
It addresses most of the fitness programming and online coaching needs while allowing integration with other best in class platforms for an overall comprehensive system. (Still further to go, but the development team seems open to addressing these needs)
Cons
Well, it isn't perfect, and it isn't all things (but nothing is, so to be nit picky) The big items are: - the integrated pay system only allows one package or product, no add-on upsells to a pre-existing service - there is not an integrated scheduling system (yet) - we cannot assign Master program and a Custom program to a client

Response from Trainerize
Replied June 2019
Hey Rob! Thank you for your review and feedback! We are thrilled you think Trainerize is the best overall general fitness platform (we do too)! Having two products at the same time is something we are looking into adding to Trainerize Pay. We will let you know as soon as we do! - Team Trainerize
July 2018
Natalie from Fired Upp Fitness
Company Size: 1 employee
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2018
A necessity for trainers
Pros
I like having all clients in one spot vs. worrying about individual files. I use Trainerize for both online and in-home clients. My clients love following the workouts and they are easy on my end to put together. I also like the option of tracking progress through photos, measurements and weight. It really steps up the accountability for clients. I've used the software for three years and they've continued to listen to trainers' ideas and improved it more and more. It is a necessity in my business!
Cons
I wish they would incorporate healthy habits into the app. I have worked around it though by making habits as "workouts" to still allow clients to check in on them daily.

Response from Trainerize
Replied June 2019
Hey Natalie! Wow, thank you so much! We are thrilled Trainerize is a necessity for your business and helps keep your clients accountable! Good news - we are coming out with out a new Habit Tracking Feature in the Fall of 2019! Stay tuned! - Team Trainerize
February 2019
JODI from Jodi's Fitness
Company Size: 1 employee
Industry: Health, Wellness and Fitness
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2019
On-line Training made easy
My clients and I really like Trainerize. The ease of use, the ability for the clients to change their workouts if needed or add on extra things they do is huge. I like the flexibility of the app and look forward to going on vacation soon and still training my clients.
Pros
This software is easy to use not only for myself as the trainer but also for my clients. (Not all of whom are tech savy) It helps to keep clients accountable no matter what their goals and my it allows me to continue to add on to my client base even when my face2face business is full. The ability to take pictures, measurements and weight stats and see them all on a graph is a big plus as well. Some of my clients haven't lost much weight, but when we put the pictures together there is no doubt they are doing well. I look forward to even more updates and to see where Trainerize goes with this app. Keep up the great work.
Cons
I currently have no cons with this app. I have not worked on groups or meal plans I am currently just using it for single clients. Keep up the great work.

Response from Trainerize
Replied June 2019
Hey Jodi! Wow - thank you so much! We are thrilled you and your clients find Trainerize easy to use! Definitely check out the nutrition and groups features - they are game changers when it comes to online training. - Team Trainerize
April 2017
Brittany from TUF TRAINING STUDIO
Company Size: 1 employee
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
3.0
Customer support
4.0
Functionality
5.0
April 2017
Simple, Quick, EFFECTIVE
Trainerize has helped my business grow, along with helping my clients see quicker results. I run a personal training studio and online personal training business. My clients see fast results due to the "easy-to-use" Trainerize app. This app has progressed and is staying up to date with the latest software techniques and training techniques. It's so easy to communicate with my clients and build workouts for them. They all LOVE it! Highly recommended Software. We have been using Trainerize for nearly 2 years now and our business has quadrupled income since.
Pros
Easy to use, I can build workouts in NO time!
Cons
I wish there was a way to build and sell pre made programs

Response from Trainerize
Replied July 2019
Hey Brittany! Wow - that is amazing! Congrats on growing your fitness business. We are so happy your clients love using Trainerize! Did you know you can now build and sell programs using Trainerize Pay? Feel free to check it out along with our pre-built programs in the Trainerize Content Libraries :) - Team Trainerize
February 2019
Joslyn from FIT & NU
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
February 2019
I'm so glad we found Trainerize!
We are able to manage our local members and online membership and special programs all in one place.
Pros
We experimented with many other products until one late night I was fed up and searched for an application that did all of the things we needed it to do in one place. I some how found Trainerize and have not turned back since. We can effectively manage client programs while keeping engagement and motivation high. The automation features make things a lot easier. Our clients live in the app. Those that engage with it the most have had the best results.
Cons
Some of the features on the dash are hard to interpret from the coaching side and the tagging features are a little bulky.

Response from Trainerize
Replied July 2020
Hey Josylin! WOW - thank you so much for your review and kind words! We're thrilled to know that you like the Trainerize App and that our client-engagement features helped you in your business! Good news, our marketing team is currently working on some great "how-to" and educational videos that will be coming out soon! I can definitely pass on your feedback to them so they can touch on those topics! Also, you can reach out to us on our live channels! This means that you can give us a call or ask your questions on our live chat whenever it is convenient for you! We are available at 9:00-5:00 PST. :) -Team Trainerize - Team Trainerize
February 2020
Mark from GameChanger Strength & Performance
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Customer support
4.0
Functionality
4.0
February 2020
Helps Track Workouts for Coaches & Trainees
It's been good. We were tracking everyone's workout by pen and paper, but for a rapidly growing business, this became quite literally impossible to do once we got beyond 100 members. Trainerize keeps everything simple & in sync, and has saved our coaches hours each week in terms of progress tracking & workout prep.
Pros
This is a pretty nifty browser- & app-based software that helps you plan workouts for your gym members. It's cool, because you can assign members to workout plans en mass or individualize them instead. Coaches can use it to help them manage & plan the workouts of members, and members can use it to track their progress in specific lifts/exercises. Additionally, it allows for you to assign instructional videos to certain exercises, so coaches & members alike can ensure they're on the same page when it comes to exercise technique.
Cons
It feels a bit clunky to use. There are quite a few features and sometimes certain things are difficult to access, whether it's on the web browser or in the app. And occasionally, things don't work or load, requiring you to refresh the app or web page.

Response from Trainerize
Replied June 2020
Hi Mark! Thank you so much for your review and feedback! We are so glad you like the Trainerize Exercise Workout Library and our Instructional videos! We are also thrilled that Trainerize has allowed you to offer a more complete and comprehensive fitness solution to your business. We really do value the feedback of our trainers and I will definitely pass along your suggestions to our development team for review. - Team Trainerize
February 2019
Stephanie from Onelife Fitness
Company Size: 11-50 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Functionality
4.0
February 2019
Great Program
I really am happy with the overall use. I will be at 1 year at the end of summer. It's been a positive experience.
Pros
I like how it is consistently being updated to make it better and easier to use. I also like the features that keep being added. The exercise videos are great, and keep expanding. I don't like to make my own videos. If there is an exercise I want, that is not recorded, I like that I can use Youtube videos. It's a very convenient and easy app. My clients love it.
Cons
I wish you didn't need to use a PDF just to put a calorie/macro goal. I wish I could just set that without creating a PDF.

Response from Trainerize
Replied July 2020
Hey Stephanie! WOW - thank you so much for your review and kind words! We're thrilled to know that you like the Trainerize App and our Trainerize Library was helpful to you! The idea of having an easier way to send meal plans, it is something we want to have in Trainerize's future. Could you email help@trainerize.com with more details on how that would look? We can pass that on to the developers and they can get in touch with you if it is something they are going to add to Trainerize. Also, you can reach out to us on our live channels! This means that you can give us a call or ask your questions on our live chat whenever it is convenient for you! We are available at 9:00-5:00 PST. :) -Team Trainerize
February 2019
Denetra from Denetrabfit
Company Size: 1 employee
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
3.0
Customer support
4.0
Functionality
5.0
February 2019
I would not be in business without Trainerize
Pros
I love Trainerize is always updating the app to make the features even better. Since they ask all clients to input thoughts or vote for ideas. The features that get implemented are always what I need! I wouldn't even think about the added feature but be so grateful once its updated to the app. I also like that customer support is very quick to respond. The platform is used friendly and there are tons of video tutorials. Best part is I have my own app and logo in both the Apple/Google Play Store. It makes me feel so accomplished, professional, and tech savvy!
Cons
Honestly none. Since Trainerize and constantly improving I have no issues.

Response from Trainerize
Replied June 2019
Hey Denetra! Wow, thank you so much! We are thrilled you love Trainerize and our features! Stay tuned for more exciting releases and updates :) - Team Trainerize
March 2018
Laura from Toned In 20
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
March 2018
I've looked into other online fitness apps and this one has been the best all around!
Pros
Trainerize just keeps improving, updating, and getting better and better. My clients love so many of the features provided to make their workouts easy to access, easy to move around on their calendar, and easy to check in with me as their trainer. I can go on and on of the benefits of using this online training software!
Cons
The one con is that it can be glitchy at time with opening the app and take quite a while to open up for me. I don't know if it's like that for my clients devices. It may just be mine because of all the data and video content I have stored inside that needs to be uploaded. But overall, a great software tool.

Response from Trainerize
Replied July 2019
Hey Laura! Thank you so much! We are thrilled you and your clients love using Trainerize! In regards to the glitches, can you email help@trainerize.com? One of our coaches can help fix that for you! - Team Trainerize
February 2019
Harry from Anytime fitness
Company Size: 1,001-5,000 employees
Industry: Recreational Facilities and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Functionality
4.0
February 2019
Best program for personal trainers
I've been using Trainerize since 2014 and I haven't been let down
Pros
Ease of use: very easy to manage clients, programs, copy workouts. Huge selection of workout videos if you don't want to spend time creating your own. YouTube integration is brilliant.
Cons
It would be nice to be able to export client's stats both for exercises and body stats. Social media integration would also help advertising ie client x. Checked in for legs published on Facebook or ig

Response from Trainerize
Replied September 2020
Hey Harry, Thanks for submitting your feedback! We're so glad that you like the ease of creating programs and workouts with the App! We love your suggestions! Can you submit them on our ideas page? (www. ideas.trainerize.com) Our development team reviews the Ideas Page when they're considering which changes to make in Trainerize's future. Thanks for being with us all these years. And stay tuned for more exciting updates! - Team Trainerize :)
February 2019
Ryan from Training by Taylor, LLC
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2019
Best App on the Market
The fact that they continue to listen to any feedback given to improve the app, and do frequent updates to make it better, keeps me a loyal follower of the software. Couldn't recommend it to trainers more.
Pros
Ease of use, both on the client and trainer side. Metrics are very useful and the ability to search out all videos on you tube is great. I have gotten so much great feedback over the last 3-4 years of use!
Cons
Sometimes gets a little "buggy" and slow, but over the last few months (since the last major update, has been working well.

Response from Trainerize
Replied August 2020
Hey Ryan! Thank you for your feedback! We're thrilled that you find the metrics feature useful! If you have any issues with the app please reach out to help@trainerize.com and our Trainerize Coaches will be happy to assist you. Thank you for being with us for 4 years! We're super glad to have you! :) Stay tuned, for more exciting updates! - Team Trainerize
December 2019
Anonymous
Company Size: 1,001-5,000 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2019
Beat training app I’ve used.
This app has helped me to build and continue to grow my business. The custom app feature has even allowed me to create my own brand for the App Store.
Pros
The trainerize app makes communicating with my online and in person clients a breeze. The library of exercises and templates saves me hours. And the constant upgrading and new features are constantly making the experience even better.
Cons
There are some features I wish it had, but they are constantly improving and adding more features as users recommend changes.

Response from Trainerize
Replied July 2020
Hi, Wow - that is amazing! Congrats on growing your fitness business. We are so happy your clients love using Trainerize! Please let us know what features you would like to see on Trainerize!? Feel free to e-mail us at info@trainerize.com. We would love to hear it from you! Stay tuned for even more exciting updates and new features :) - Team Trainerize
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