About Communifire by Axero

Communifire is an intranet software with 5,000,000+ users that unifies teams, accelerates growth, increases productivity, unites employees and improves culture. The process of implementing a new intranet can be daunting, so Axero makes it easy to plan, build and thrive. It is trusted by some of the world's most thriving companies who are still actively using the platform.

Axero provides an easy-to-use intranet software that boosts productivity, unifies people and helps companies rise. Communication and collaboration are paramount and for every company to have a unified team, the intranet solution lets users share ideas and communicate efficiently to help support company’s growth. 


Supported Operating System(s):

Windows 7, Mac OS, Web browser (OS agnostic), Windows 8

32 Reviews of Communifire by Axero

Average User Ratings

Overall

4.41 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(17)

17

4 stars

(13)

13

3 stars

(1)

1

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 32 results

May 2017

Jaspreet from Deloitte

Verified Reviewer

Company Size: 10,000+ employees

Industry: Management Consulting

Time Used: Less than 2 years

Review Source: GetApp


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2017

A modern collaboration platform with brilliant customer support

Pros

1. Modern look-and-feel 2. Easy to use without any steep learning curve 3. Brilliant customer support 4. Flexible and easily customisable: Their PageBuilder is one of the most advanced page editors we have seen. 5. One of the best "search feature" of all the platforms we compared

Cons

1. No Google Docs integration yet (though the company says it will be there in 2017 release) 2. Features like Single Sing On should be a part of base module, we were charged extra for it 3. No Windows Mobile App yet.

December 2020

Jennifer from Crystal Bridges Museum of American Art

Company Size: 201-500 employees

Industry: Museums and Institutions

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

December 2020

Maybe,hopefully, in time

Pros

I feel like this product is way more powerful than I can give it credit for at this point in time. My experience (Less than 1 year) lets me honestly say the support team is incredibly helpful (and they are super responsive) when I have a question and I know how to ask it.

Cons

The biggest problem for me is that there is no training (at least that a small non profit could afford) outside of video tutorials...again, you really have to spend a lot of time identifying what it is you want to know. The product is generally intuitive for the end user, but takes some skill on the administrative side. I'm actually quite terrified to even look at the back end sometimes for fear I will do something irreparable. If you have a team of administrators, or available designers/IT, I say go for it. If you are a one man team with 50% time to dedicate...brace yourself. I'm not so discouraged that I won't keep trying, but I can't exactly say it is making a huge difference (yet).

Reasons for Choosing Communifire by Axero

The team researching thought both products were quite similar, but liked the look and feel of Communifire better (more room for individualization). There was also a slight cost difference in our favor and we were not sure it would be a long term solution.

December 2017

Christine from Hylant

Company Size: 501-1,000 employees

Industry: Insurance

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

2.0

Customer support

4.0

Functionality

1.0

December 2017

I think the platform is very basic and not the robust solution it is presented as.

It gave our employees a new intranet to complain about. They didn't like the old one because it was dated, and they don't like the new one because (1) it's new, and (2) it doesn't have some of the basic functionality of the old one (developed in-house).

Pros

Easy to set up and navigate.

Cons

There are too many inconsistencies and quirks. It seems like it wasn't fully built out. Functionality was put in, but there's no depth to it. For example, the site member csv does not accurately report space membership. There are more examples, too numerous to mention here. We have reported these. Apparently, most are expected to be corrected in some phantom future release.

December 2020

Gabriel from Luxottica

Company Size: 10,000+ employees

Industry: Retail

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

December 2020

First year review

Pros

System has lots of features and is easy to use. Ability to create custom content / layout is great. Online video and document library is helpful and answers most questions.

Cons

For larger retail brand not having the ability to communicate content to specific users but limited to specific roles or spaces creates challanges. Role setup should be expanded to allow multi select roles instead of duplication of bulk upload of users. Would be nice to have a operations calendar feature that could support the task functionality. Would be nice to have custom CSS for each space not one global page as it dificcult to navitage if not a strong coder / developer. Would be nice to be able to select what content creates a notification as to not overwhelm users and lose importance of this feature to drive them to content.

Reasons for Switching to Communifire by Axero

Looking for more admin access / control of platform and better UI/UX.

March 2020

Christina from Anser Advisory

Company Size: 201-500 employees

Industry: Construction

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

First Time User - Communifire

I have had a great experience with [SENSITIVE CONTENT HIDDEN] who has been our Rep. His training has helped me so much so that I can train our own ambassadors to use and update spaces. [SENSITIVE CONTENT HIDDEN] is easy to get a hold of, receptive and a great teacher. I trust that he will always understand my request and assists me immediately.

Pros

This software is perfect to communicate information to our entire company. I especially love the custom homepage which allows us to disseminate important information to our team real-time.

Cons

It would be helpful if there was a feature which will allow me to post on the main page carousel from other spaces only. I have to duplicate "HOT" announcements on the main page and for example HR.

Reasons for Choosing Communifire by Axero

Best tools and looked easy to use for our staff who are not always tech savy