Backlog Software

Pros

Easy to use and allows our team to do what we need to without getting in the way.

Cons

A few additional QoL additions onto the features that are already here would be great (such as multiple assignees).

Pros

We use backlog everyday to track various projects withing our department. The easy of adding new items to the log and quickly finding them is a plus.

Cons

Only thing we really need is an approval based system that ties into Backlog for change management. Often times approval are required to be shown in the business world.

Pros

I have used many softwares for product management but backlog is one of the best and it’s very very easy to use. Top of that it provides one of the best features like Gannt chart etc.

Cons

I have found some issues in its mobile app notifications except that it works fine in PC.

Pros

This product is easy to use. It has great functionalities for every user.

Cons

Nothing found so far. Better numbering of tasks.

We use backlog.com as overall tracking and project management tool for our projects, support tasks and maintenance activities that we provide to our customer. We selected backlog.com after evaluating many other tools (like Jira, Pivotal tracker etc.) and backlog.com became the clear winner. Why ? Because this tool combine together the best features of all other tool while still being neat and straightforward. Backlog.com has been proving it at our daily use for 1 year approximately. Well done. Thank you.

Pros

neat design supporting easy of use
all necessary functions available on-click
excellent for agile approach
clear and easy administration of projects, people etc.
integration with email and MS Excel (exports)
subtasking
no-time to get started and leverage the tool by users
fast and responsive design
standalone application for iOS

Cons

nothing essential
maybe more storage space included in plans
better numbering of subtasks (to include number of parent issue)

Pros

Easy to maintain bugs and their state .Very Useful.

Cons

Still i did not find any Cons in this software.

Pros

It's easy to use as a bug tracking tool as well as a requirement management tool.

Cons

It doesn't have the required functionalities for product roadmap management and burndown charts.

Pros

It's easy to manage task on Gantt Chart. I can see status, edit start time and end time,...without having to refresh the page.

Cons

When i review pull request on Backlog, i can't see the number of deleted line, added line and total changed line. Github has this feature.

Pros

I liked the way of bugs maintenance and having simple ui to understand by the non technical persons as well.

Cons

mail structure. In mail try to add bug status in front. (closed or added). In mobile push notifications we are unable to differentiate whether it is added or closed.

I am able to fix my development issues easily with backlog. Thanks

Pros

I can easily found out my issues raised by tester.

Cons

Nothing found so far. If possible, provide web push notifications.

Being able to separate and track small issues as well as categorize larger projects has been a huge help. Also, by assigning tasks to individuals, it holds them accountable to their responsibilities and tracks the timeline of progress.

Pros

-Ease of use
-Bridging communication between teams
-Trackability of projects/issues
-Having a separate tool for project management, which helps minimize email clutter

Cons

haven't found any, yet!

We use Backlog to track all the work in the department. All the documentation is stored in Backlog. It's very convienant.

Pros

The software works well. It makes it easy to track what everyone in the group is accomplishing each day.

Cons

When we send emails to Backlog, embedded pictures are lost. We work around it but it would be better if it just worked. Additional reporting would be nice to have.

I did use backlog in 4 years, and It good for my company with more than 120 users, and run 30 project at the same time

Pros

I did use backlog in 4 years, and It good for my company with more than 120 users, and run 30 project at the same time

Cons

need add more than status check (current status: open, In progress, Resolved, Closed) need add more (Review)

actually. Backlog is quite good
but still need something to be perfect website manage project

Pros

- Burndown chart
- Show change of Task/Issue in the comment => It's easy to tracking history. very good
- Easy Edit Date of Issue than before ( use button Edit and edit 1 by 1, or click detail then edit 1 by 1)

Cons

1.Now. i think the badest function is grant chart
very uncomfortable after the update.
Hard to view grant chart with all Issue ( Open/Resolved/Clsed/Inprogress) + span about 6 month.
it's need to scroll to bottom to findout the "taskbar". hold and move it to the right.
very hard to use.
this minus point of backlog right now.

2.hmm dont have Status " Re-Open" of Issue

Pros

What I like most about the tool is that it provides an easy to use interface that allows for team collaboration and sub-tasking.

Cons

The only thing that I would say that's negative is that it runs slow at times but I believe that's a result of our environment.

Pros

We're using the basic plan and it provides us a great deal of flexibility for our teams. It allows us to keep track of items really easily and submit via email, etc is a breeze. Our users are finding it very easy to get into the system and are seeing quicker responses to their queries.

Features of the system are great and what you would see in more expensive alternatives. Pricing per company is excellent compared to per seat as well.

Cons

Make sure you setup on the right plan to start your trial as you cannot change while you are on trial which is somewhat challenging if you setup a stack of work prior to your change. Apart from this support has been great when needed and the service runs quickly and smoothly.

Tracking appointments. Managing progress. Creating follow ups

Pros

I love how I can schedule and track appointments. Before using this products I was left to on my own devices to schedule and often times we would miss appointments. Have not missed one since.

Cons

I do wish they had an analytical reporting feature. It would be nice to have a one-stop tool to manage all sides of the business.

Pros

This product is easy to use and very functional. It is great for beginners and expert users alike.

Cons

Not being able to cc other users to add them to the group. This would be helpful to have in order to cut down on the time it takes to involve other users.

Pros

It has given a great platform to collaborate for work.
We manage many of our projects on backlog which makes us more efficient and we can focus on more work rather than hitch-ups due to processes and management.
Great tool.

Cons

Yes, if you talk about cons I do feel there is need for internal documents creation like Excel ppt etc.
If I want to make some data or have issue which requires tabular form, I don't have much options than just to create an excel and attach it's links.

Streamlined workflow and the ability to see who's accountable for what and where projects are.

It's help us stay on track and keep projects under budget and on time.

Pros

It's task oriented without feeling like a burden. Other project management tools I've used feel like glorified lists but Backlog offers a lot more.

Getting your team on board is difficult but the flow of using Backlog makes sense and came natural for us. We work 100% remotely so if it didn't work we would know right away something wasn't right.

Cons

For us, one of the strengths about Backlog is the integrations with Typetalk. We use both but I do with they were more tightly integrated.

For example, simply using at mentions on Backlog. Messages from Backlog issues go to Typetalk and we use @username to create an alert on Typetalk at the same time.

This might be particular to our team but it's really helpful. When I type (@) on a Backlog comment or description I want the list of usernames to show.