




Issue tracker





Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Solaris, Unix, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10About MantisBT
MantisBT is a cloud-based issue management and bug tracking solution designed for software development organizations. The solution helps team members to collaborate on projects and share software development progress with internal teammates and external clients.
MantisBT’s email notification feature sends automated emails regarding issue updates, group actions and project statuses to both project manager and team members. The role-based access feature allows project managers to restrict or grant access and permissions for projects, data and information to selected users.
MantisBT’s project collaboration feature allows team members to communicate and collaborate on bugs and issues raised by end-users. It also enables project managers and te...
Issue tracker
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Solaris, Unix, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10Average User Ratings
Overall
Ease-of-use
4.0
Value for money
4.5
Customer support
3.5
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
April 2018
Daniel from SOAINT
Company Size: 501-1,000 employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
April 2018
If you want to control bugs, MantisBT is the best solution.
Pros
Suitable software to track errors, inform the team through fault reports. It is important to highlight that MantisBT has a free license that allows multiple options to carry the day to day of the software that is already in the test stage. For the user, it has a nice interface and the team can be notified of each stage of the test cycle.
Cons
Your options are limited when it comes to customizing and creating new reports and more accurate tracking of manual test cases. Does not allow direct interaction between users.
August 2020
Andrew from Amazing Business
Company Size: 2-10 employees
Industry: Information Technology and Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
August 2020
Great for tracking features, bugs and managing a distributed team.
Have been using it consistently, does the job and is great price for a small team.
Pros
Easy to customise system, could add workflow and structure to it suited to our specific use case and set up. Works well with easy customisation.
Cons
Notification and feature management through pipeline doesn't have the best visibility - at least not obviously out of the box.
Reasons for Switching to MantisBT
Better tracking of issues through their life cycle, recommended by testing team.
June 2020
JuliĂ¡n from VOIP SYSTEMS A.G.
Company Size: 2-10 employees
Industry: Telecommunications
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Customer support
1.0
Functionality
2.0
June 2020
A customizable issue tracker, but requires advanced setup
This software was our very first option to manage our company's tasks. As our business grew, we needed to fit the program into our business logic. Each customization of this software lasted a couple days until it fit. It was a permanent time-consuming task.
Pros
The flexibility of the issue tracker is powerful. It can fit all logic business only with the core features, and it can be hooked to external applications that may exists in the company environment.
Cons
The installation and customization process can be very complex. If the company needs special workflows or external integrations, it may lead to write own add-ons or modify the program at code level to accomplish it.
Reasons for Switching to MantisBT
We moved to JIRA because it has powerful time-tracking add-ons, and it is easier and less time-consuming to customize.
December 2019
Jose Miguel from BIRD Consultores S.A. de C.V.
Company Size: 11-50 employees
Industry: Computer Software
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
3.0
December 2019
MantisBT, basic control for basic dev teams
We needed a basic bug tracker system, based on that and we actually work using the predefined workflow: if your needs fits with ours, MantisBT is a very solid, stable and easy to use BTS. Included Workflow:
Pros
Version 2.x came with a bunch of much needed UI changes. Now MantisBT has a modern look and feel. Also, it maintains its core functionality, so create and manage tickets for your projects is a breathe as always.
Cons
Even in version 2.x, you still have to setup your development workflow using text files, which is not optimal and a very dated way of doing this and makes you take the setup a little longer.
Reasons for Choosing MantisBT
Basic BTS for Basic Needs, no brainer
September 2020
Diane from iLoveInns.com
Company Size: 2-10 employees
Industry: Marketing and Advertising
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Functionality
4.0
September 2020
Keeps my world running smoothly
I've been using the product for over five years and it does the job.
Pros
I use this product daily to manage all tasks involved in multiple online development projects. It is easy to use, keeps everything organized in one place and is easy to update and customize to my needs.
Cons
It currently meets my needs so no critique at this time. It would be great to have additional training on features we may not be aware of.
Reasons for Choosing MantisBT
Inexpensive, easy to install and easy to get team up to speed on how to use it.