Feature Rich bug tracker

Proper tracking of daily tasks.

Pros

Can track multiple projects and multiple users working on it.
The filters given are really awesome, it helps a lot to track the project and user workflow.
Many functionalities are given with simplicity like forms, user tracker, project-wise tracking, road maps, user account, project details, etc.
Various User levels are given to work with, so it's easy to assign, resolve and close the issue for higher / lower level user too.
The detailing about any task gives in-depth info of any project,
in which child task, parent task functionality plays the major role.

Cons

The UI is not at all user-friendly, the non-technical person could not understand it easily.

The concept of child class/ parent class is tedious to understand in the first view.

The links for "Bug Update" page (Pencil icon) and "bug view" page (hyperlinked Bug ID) are located really very close, so while updating the task, it creates confusion.

Great product with lots of funtionality

I used this for my old place of work! and must say at the time it was easy to use, With tons of features! I like the drop down list for different departments (sites) and how easy it is to track faults open or closed with different colors for different states! I now use a program called Team support, which I have found easier to use, With the Sam functionality! unsure on prices of either product as I'm just a user! but mantis is definitely a handy little program that I would say is focused more on the technical user!

Pros

Ease of use and functionality

Cons

Looks a bit more technical for the nontechnician minded

Simple but good bug tracking tool, serves its purpose

It let me tracking my daily tasks plus I learned all the basics of bug tracking process from this tool

Pros

It's a good platform to track issues for multiple projects and users. It offer a good, user friendly interface not pretty but functional with all the features you would expect for a bug tracking platform. Overall, this is a small program, very straigthforward making it very handy and probably the best option for new users or startup operations.

Cons

Though its UI is clear and concise, need to improve on some graphical look and feel. It's also not as customizable as other bug tracking tool/project management like JIRA

Wonderful and very fast Bug tracking tool

Since it is easy to use, we are easily able to help our QA & Dev team to use the bug tracking & reporting tool. It is best option for Start-ups and new users

Pros

It provides easy bug tracking covering all basic things required fo ra Bug tracking software. It can be integrated with all the build and task management tools. We have it integrated with TFS & SVN

Cons

Reporting & Filters should be improved a lot. if both these things are improved people will find it an ideal solution for bug tracking

Bug tracking tool

Pros

Mantis is very easy bug tracking tool. Users can easily submit and tracking daily tasks and bug on mantis. Most of companies using this software to testing purpose. Tester assign bugs/issues found during testing over different project. A tester can attach screen shot, documents of bugs. Mantis feature are very simple to use.

Cons

The User interface looks older. Bulk data uploading in mantis is not happen at once sometimes.

Job logging software

Pros

The software is easy enough to use and you can log track and trace current and in progress jobs that have been created. Timelines and grades give you the capability to process logged jobs in the time frame required.

Cons

For the average user this software will not be that easy to navigate around but once thy have had enough training on it they will be comfortable enough to use it.

Ugly but free and works

I've been using Mantis in both companies I cofounded. Everyone was horrified at the UI, but I never had a single issue with managing it.

Pros

Free
Has everything for bug tracking and project management
Simple enough to never break

Cons

The UI is, as they'd put it in the action movies, "one ugly m.er" - aesthetics of a service elevator
Configuration must be done by editing PHP files, not cool

User friendly Open source bug tracker system

The high functionalities fulfills the purpose of bug tracking, thus, management of a project becomes more efficient.

Pros

1. Helps team members in project collaboration and to track the progress in software development within team or with clients.
2. Automated email notification system which notifies project members regarding issues updates.
3. Issues can be filtered according to status, priority, assigned to user, date etc.
4. Each user can view his/her own unresolved issues.

Cons

Very simple interface - Can be improved.

Mantis Review

overall it good for small companies

Pros

Good Bug tracking tool.
Can be integrated with other tools easily.
Can track multiple project at the same time
Different roles for different users
search is very easy to use and multiple options are available for search

Cons

Boring UI
Reporting is not much strong compared to other tools

It's an easy to use bug tracking software and can be used for tracking multiple projects

Pros

Customizable issue workflow , Notifications , Search and Filter tools , Various levels of users Access

Cons

It is an amazingly simple tool to install but the included download file does not contain any documentation. Instead it redirects to the on-line documentation from within the /docs/directory.

Was not hard software to learn and work through

Pros

You can tack jobs logged relatively easily. Works well in a software dev environment where you are tracking bug related jobs and creating release notes for techs.

Cons

Every now and then the job submitted would not log properly and you would have to start the whole log again.

Extremely handy tool for the team

Pros

It helps monitor each and every bug easily and know who is attending to it at a given time.

Cons

The end-user (who is usually the bug reporter) gets a little taken aback when it comes to the UI but I don't think this is a big deal once they get familiar with it.