Hubstaff Software


 

Hubstaff is a comprehensive time tracking and work management solution for project teams. In addition to providing web, mobile and desktop timers, Hubstaff lets business owners send invoices, pay team members, view over 13 detailed reports, export timesheets and schedule shifts from one central location.

Other productivity features include app and URL tracking, screen capture up to three times per ten minutes (which can also be turned off) and activity rates based on keyboard and mouse movements.

Time and activity data is accessible through work reports and a dashboard, which provides details on active projects and team activity. Hubstaff offers automatic payroll through integrations with PayPal, TransferWise and Payoneer. Integrations with over 30 project management, customer relationship management (CRM) and help desk solutions are also supported.

Services are offered on a monthly subscription basis that includes support via email, live chat and online FAQs.

 

Hubstaff - Dashboard
 
  • Hubstaff - Dashboard
    Dashboard
  • Hubstaff - Time and activities report
    Time and activities report
  • Hubstaff - Mobile app timer
    Mobile app timer
  • Hubstaff - Mobile app dashboard
    Mobile app dashboard
  • Hubstaff - Desktop timer
    Desktop timer
Supported Operating System(s):
Mac OS, Linux, Web browser (OS agnostic), Windows 10

540 Reviews of Hubstaff

 

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Software Advice Reviews (9)
More Reviews (531)

Showing 1-9 of 9

Edwin from Verticurl
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2018

June 2018

Easy to use for time tracking

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great tool for project and task management monitoring for team manager.

Pros

Easy to use and I can manually add the missed time entries. Random screenshots for productivity check. Just pause and play if I am doing project related work. This will help my clients monitor the progress of the project or tasks.

Cons

Sometimes, it automatically starts even if I don't intend to use it. It could help if that part if fixed. A bit annoying.

Review Source
 
 

Ritchea from Software Industry
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Hubstaff is a great tool to track down your team

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Good to track team work

Pros

Provides complete work-report and it is not always necessary to closely monitor the people working for you.
Provide screen-shot and activity logs.
Easy justification of work.
Dash-board has lots of option, especially activity and hours logged.

Cons

Cannot work offline, as it only works online. No time for lazy work. Pausing software to take break, increases your work-hours.

Review Source
 
 

Hillary from Brian McPartlon Roofing
Specialty: Accounting
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Tracking efficiency and tasks has never been easier!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The customer service has been exceptional. They have provided training and step by step assistance whenever I needed it.

Pros

For small companies this program helps to keep you on task, bill for time, and see how employees spend their time. I have even used the data for staff evaluations. My team has become much more efficient since we started using this program.

Cons

I have to login to the desktop version everytime I open it, whereas online my information is saved.

Review Source
 
 

Jason from TBD Search Partners
Specialty: Accounting
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Easy-to-use time tracking solution, that is rich in features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Compare fees vs features when deciding on a time tracking tool

Pros

Hubstaff gives great insight into what your employees are doing while on the clock. Screenshot grabbing capability is a cool feature. 24/7 support is available and nice to have if needed.

Cons

No IP restrictions is a big concern. This means employees can be working from anywhere, as opposed to just the office location. The reporting is very basic and has room for improvement.

Review Source
 
 

Ashlie from Naturally Ashlie, LLC
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

A Great Software for Tracking Distance Employees and Contractors

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This software has made it a million times easier to outsource work online, allowing me the freedom to find qualified people from outside my local area.

Pros

Accurately tracks time that someone works, providing screenshots and activity logs. They also offer logs of websites on while clocked in. It gives you security when outsourcing work to know that the time you are paying someone for is actually time worked. I have had instances where employees had been doing work for other customers while billing me for time and it has in turn allowed me to address issues immediately and saved money and time.

Cons

The activity tracker (where it tracks the % of productivity) is not accurate so it must be taken with a grain of salt. If you are not actively keystroking, it clocks the time as non-productive.
Also, be careful when removing or adding employees as you may still be billed by hubstaff monthly for them.

Review Source
 
 

Sanjeev from damco solutions
Specialty: IT Services
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

Best to track the resouce

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This software started from last three year in our organization. If a developer want to work from home then he/she have to work through HubStaff. This tool will take the screenshot in every 10 minutes and log you activity with ideal time and give the percentage of total productivity work. So don't worry for remotely working.

Cons

We didn't find the Cons in this product. Apart from the point if a user login with a ID, at the same time another user can use same ID. Then it will log only one user detail.

Review Source
 
 

Amit from Damco Solutions Pvt Ltd
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Good Product to track Activity

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Best tools to track resource activity. Good for small and large organisations.

Pros

I am using hub staff since last 2 years. Its very good to track resource work and their activity. One of the most part is, you can get all type of report and generate timesheet of resources. Good Product.

Cons

After user of this product, I need to share some cons that Some time automatically start and pause. other then good product.

 
 

Ahja from Independent
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Hubstaff is the perfect tool for remote workers

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Screenshots once every 10 minutes, desktop features for administrative tasks and mobile functionality capability

Cons

When logged in on mobile device, screenshots are not enabled so it will show 0% activity no matter what.

 
 

Davinder from Damco
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Nice to track the works

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This is a tool for productive work in case of employee working from remote location. No need to worry about monitor the resources and their activities.
It shows the detail of every 10 minutes with screen shots. Also we can see the activity percentage of the screen on which we are working or any other person working. This tool worked on role basis. In short its great reporting tool.

Cons

Need to more focus of the report which is generates from this tool. But as employee perspective its all cons but as per employer its best.

 
 
 
Showing 1-20 of 531

Brent Lionel from Ezra Digital
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Hubstaff is a useful tool in tracking individual team member performance

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I love Hubstaff because it's affordable and you can easily manage your team under the platform when it comes to work performance tracking and payroll.

Pros

Hubstaff is a great way to monitor your team's work activities. It can measure the activity level of the employee from the scale of 1 to 10 on each 10-minute interval screenshots. It also allow you to monitor the number of hours spent on each task completed. It allows you to see how many hours had been spent by each member so far and you can also manage their payroll inside the platform.

Cons

I want to see more features to the software like tracking the sites that has been opened by the freelancer while he or she was working.

Review Source: Capterra
 

Pamela from FA Solutions
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Hubstaff is great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Hubstaff is a great partner and they value the relationship. Been very easy to get support and ask questions!

Pros

We can track multiple projects for billing and accountability

Cons

Times out sometimes however we have managed!

Review Source: Capterra

  Response: Hubstaff, Netsoft Holdings LLC

Date: December 2018

December 2018

 

Thanks for your kind words, Pamela! We look forward to continuing our partnership.

 


December 2018

December 2018

Timers, screenshots & productivity in one place

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

Customer service is very responsive and fairly quick.

Pros

Timers are easy to use. Screen shots are great to review employee productivity.

Cons

Glitches in the timers. Employees have complaints that they cannot get them to shut off or they stop in the middle of a shift.

Review Source: Capterra
 

Vito from AMZN Consultants
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Solid Value

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's a very good value and helps us keep track of our remote staff. Cuts down on administrative tasks and is well worth it.

Pros

Works well, no complaints really. The dashboard and management portal are easy to use. Our staff seems to have no problem with it, and from a management side it's simple and intuitive.

Cons

So far it hasn't given us any problems. We've used it for almost 2 years now.

Review Source: Capterra
 

Alexander Von from OMMC Clinic
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Easy and smart way of tracking time for employees

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Nothing to be solved except the cons which is manageable, overall it's the best time tracking tool out there.

Pros

The best feature that this software holds is the way it sees the employee's activity by doing snapshots every 10 minutes in a random time.

Cons

The least would be how inactivity only depends on mouse movement and keyboard typing, there should be other ways especially if the company includes watching videos as part of their work or waiting for phone calls and chats I mean what if there are just a few volume of calls and chats then the only way is to move your mouse.

Review Source: Capterra
 

Avinay from skywizmedia
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

its an awesome platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am using it from past two years and it really become sharp and modern from past two years and did lot of new functionalities which I like them

Pros

Manage the data and jobs easily very easily and the chat system

Cons

All over software is great to use and easy to handle the things

Review Source: Capterra
 

Eugene from Incsub, LLC
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Hubstaff review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Good

Pros

I login and go, and at the end of the month I get paid - simple

Cons

We need to manually put in our Paid Time Off - PTO. Keeping track of my personal PTO is a nightmare. The calendars on the reports to set up custom time fields are clunky and often do not save.

Having a more intuitive PTO system in place that has running totals would be useful. So, for example, I could tell HubStaff that I am allowed 8 hours paid leave for every 66 hours worked, to a maximum of 22 days (176 hours) for every 365 days. Hubstaff could then let me know how much of the 22 days I have used in the last 365 days.

This would also save hours of work for the HR department

Review Source: Capterra
 

Erica from Self Employed
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

It works for me!

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I like the app, and its ease of use, especially as a first time user.

Cons

I haven't found anything yet. This is my first experience using the app, and as a time keeper, it works well.

Review Source: Capterra
 


December 2018

December 2018

Essential tool for remote work

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

With this tool, it's now possible to hire developers based on hourly rate and have the confidence about transparency.

Pros

It's very easy for your workers to use this tool. They just have to install a simple client and that's it. They also provide integration with many other tools such as Gitlab, Asana, Jira and more. I liked it very much.

Cons

Integration can be tricky, specially because you can have more than one remote project connected to a single Hubstaff project. This would be good for software companies with many micro services repositories (in case you use Gitlab and Github).

Review Source: Capterra
 

Daniel from Information Technology and Services
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Great app, highly reccomend

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Awesome time-tracker with many configurable options

Pros

I like the convenience and ease of the product

Cons

No such thing noticed during 2 years of exploitation

Review Source: Capterra
 

Sudheer from Live chat ninjas
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Good can be improved

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Screenshots are the best and quality of the screenshots can be impeoved

Cons

No break options available or continuity of the work hours between am and pm

Review Source: Capterra
 

Brenly from Power of Positivity
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Good job

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Accurate time and its very easy to use and switch from one task to another.

Cons

So far everything is ok on my end.. haven't experience any problem using it.

Review Source: Capterra
 

Taylor from Bespoke Real Estate
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Hubstaff Review 2018

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

overall using Hubstaff is extremely efficient and helpful

Pros

I like where it shows your activity - I think they should break it down by overall task instead of 10 minute periods so I can see which task I was most active / least active

Cons

you should be able to customize the date period. I would like to be able to see my 2 week pay period at once

Review Source: Capterra
 

Janet from CreditBPO
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Project Time Difference

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

easy to use
Can access anywhere, anytime at any device

Cons

There were times that my hubstaff time stopped I don't know why.
If I changed my project title, I cannot see my total working/running hours unless I login and go to summary report.

Review Source: Capterra
 


December 2018

December 2018

Good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

So far so good. I like ir because of the activity percentage shown

Cons

Hmmm I can't remember. But I'm sure there is

Review Source: Capterra
 

Pavlo from Team Technologies LLC
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Good program.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Nice to collaborate with big team.

Pros

Good for work remotely. Nice to collaborate with big team

Cons

Screenshots and activity not the best way to control work.

Review Source: Capterra
 

Rafael from Lightin Studio
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Good service, but you can do better

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

Pretty good

Pros

Functionality and quantity of possibilities

Cons

UX and design itself not good as it can be

Review Source: Capterra

  Response: Hubstaff, Netsoft Holdings LLC

Date: December 2018

December 2018

 

Thank you for the positive feedback, and the constructive feedback on our design. Please provide any specifics you would like on how you think our design and interface could be improved.

 

Eddie from CloudTask
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Keeping your remote team in check

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

It's lightweight, doesn't make your computer slow, and there's a dashboard for employees to ensure their time was properly tracked

Pros

It reduces the burden or tracking the productivity of your remote team, the application is small, it works offline, you can track multiple progress and it tracks keyboard and mouse activity!

Cons

You can't add time once an employee has reached the weekly limit, but the workaround is to add the missing time to the next week.

Review Source: Capterra
 

Stephen from Freelance Ad Maker
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

hubstaff - wonderful resource for freelancers and work-at-homers

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

i use it for a single client for whom i do work for multiple 'sub clients,' so it's great for keeping track.

Pros

it keeps track of your work hours for you so you don't have to keep notes or 'do the math.'

Cons

it does take occasional screen shots of your monitor, so be careful what you have onscreen while using it.

Review Source: Capterra
 

Michelle from i7 Marketing
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Mediocre

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

I work remotely so they want to see when I'm working and see screenshots to make sure I'm actually doing work. So, for a management point of view, it is a useful tool if you want to see everything from when they clocked on, what they were working on, screenshots, and how much activity they had when they were working. From a user perspective, I think it could be improved. Maybe improving the minimized version. And perhaps creating a favorites option for tasks you work on regularly.

Pros

It works. I don't have any issues with it starting or turning off and it gives you the corrects time. I like that it tells me when it takes screenshots and you can export your data.

Cons

I can't use the minimized version unless I want to keep opening it up and changing the timer again and again so I just keep the max window open and hide it behind everything. I would like it if there was a "favorites" section where your most commonly used tasks were grouped together. I work for a company that has a ton of projects that they want us to record and I feel like I'm digging through stuff.

Review Source: Capterra