About Pivotal Tracker

Pivotal Tracker from Pivotal is a cloud-based agile project management solution designed to facilitate collaboration between teams and monitor progress throughout the entire project lifecycle. The solution allows team members involved in a project to list down actionable items, assign activities, prioritize tasks, and set deadlines.

Pivotal Tracker automatically calculates the estimated time required to complete a single task or the entire project based on the past efficiency of the team. This allows managers to have fine delivery estimates for all projects that can be configured based on real-time circumstances and workforce availability. The solution offers a guided iteration-planning tool that helps users to prioritize project activities and break down tas...


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Supported Operating System(s):

Web browser (OS agnostic)

106 Reviews of Pivotal Tracker

Average User Ratings

Overall

4.33 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(50)

50

4 stars

(43)

43

3 stars

(10)

10

2 stars

(2)

2

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 106 results

November 2018

Alexis from VerticalChange

Company Size: 2-10 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

November 2018

Nice-looking app to help keep agile teams organized

Our team is able to stay on track with work in a sprint and spend less time chatting on Slack about story progress, and do all the communication within PivotalTracker. Overall, this has kept our team organized and accountable.

Pros

It has a really easy-to-use, friendly design that makes it simple to track progress of stories, keep things organized in projects and move items around when priorities shift. Stories provide a level of detail that helps keep teams aware of progress. They recently introduced customizable story templates, which have been great for making sure our bug tickets have the level of detail we expect on our team. I would highly recommend Pivotal Tracker for agile teams looking to keep organized.

Cons

I wish there was more customization in the app. Some of the stages of a story don't particularly fit within our team's workflow, and the agile approach of velocity and estimates don't currently apply to us, but seem to still determine where our stories fit in a sprint. It would also be nice if the app brought more of a product management approach into it's design - currently, our list just ends up looking like a large parking lot of features, and we end up doing a lot of dragging and dropping to put things in order. It would be great to show that these things are tied to particular product goals.

June 2019

Brian from Nuventive

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Bugs be gone

It was great for us for 5+ years. We are moving away from it to move into Visual Studio Team Services since our Dev Team already uses it, we are trying to centralize everything. We will likely continue paying for Pivotal for another year at least jsut for a backup of our data, as we do not plan to migrate everything to VSTS.

Pros

It is a great software for our QA/Support/Dev Teams to create a workflow and centralized database containing all of our bugs, enhancement requests, etc. Clients report bugs to us, I submit the bug info into PT, add relevant Dev members, it gets prioritzied by our QA/Dev Managers, comments and details are added, and it is followed through the steps until it is resolved and closed.

Cons

There is not a whole lot we have to complain about. It did its purpose for us, and we rarely ran into bugs or issues with the software. The only "issues" that came up were our own fault of leaving old items in there, adding duplicates, and letting it get a little cluttered.

December 2019

Mehak from To The New

Company Size: 1,001-5,000 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

December 2019

Most eligible tracker tool for an agile software development team.

Pivotal was the best tool that I could have used for the project I was working on, the project was being built in agile structure with stories and there had to be detailed time logging which is the strength of pivotal tracker.

Pros

The structure of the tools helps to manage and track agile development cycles, the work is presented as stories that can be estimated and the work done on them can be tracked. The best addon provided is the velocity calculation for the sprint.

Cons

One of the major drawback with pivotal is that it is tailor-made for agile development, and there is very little room for customization which can lead to you using or paying for some not required feature.

January 2020

Varun from SuperProcure

Company Size: 11-50 employees

Industry: Logistics and Supply Chain

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Functionality

3.0

January 2020

Good Product that can be Great

Overall. Good product but it has a capability of being. Great product. congratulations on the recent acquisition, well deserved

Pros

Has a preset rules and branches and uses a lot of Sprint related terminologies. The UI UX is clean, gives a good idea of who is working on what task

Cons

The state management of tracker cards is very difficult and requires up a decent amount of learning curve.

February 2016

Lindsey from LeaseLabs

Industry: Marketing and Advertising

Time Used: More than 2 years


Ease-of-use

3.0

Functionality

4.0

February 2016

Easy to Use for Small and Large Scale Projects!

Pros

Pivotal Tracker is very easy to use, but you are able to get granular with projects if you need to. Basically, it works for small scale and large scale projects. The software is very organized which contributes to its ease of use. If you manage or create multiple projects with the same structure, team members, or stories, you are easily able to create a template that can be uploaded each time you create a new project. This greatly reduces the time it takes to setup projects within the software if your company manages a high volume of similar projects. The best aspect of the software is you are able to give point values to stories so you can track project velocity and estimate time until completion.

Cons

If you work on multiple projects at once, it can be difficult to view all stories you own across all projects. You will have to manual setup a multi-project workspace in order to see all stories that you own. If a new project gets created, you must manually add it to the workspace. This is the products biggest downfall in my opinion.