Time Doctor Software


 

Time Doctor is a cloud-based time tracking and management solution used by businesses for monitoring workforce productivity. It offers tools for time tracking, web activity monitoring, payroll management and reporting.

Time Doctor lets users enter time spent on each project and calculate their billable and nonbillable working hours. The screen monitoring feature reports on employee activity via screenshot captures. The solution can also help users to keep track of the time spent on chats, meetings, calls, internet usage and other activities. The payroll functionality allows businesses to record employee working hours and generate weekly and monthly payslips.

A mobile app is available Android and iOS devices and the platform also integrates with various project management and accounting software including JIRA, Salesforce, Basecamp and Slack.

The solution is available on a per user per month subscription basis and offers multilingual customer support via email, phone, live chat and online help desk.

 

Time Doctor - Edit time
 
  • Time Doctor - Edit time
    Edit time
  • Time Doctor - Daily report
    Daily report
  • Time Doctor - Employee screenshots
    Employee screenshots
  • Time Doctor - Select employee
    Select employee
  • Time Doctor - Daily timeline
    Daily timeline
Supported Operating System(s):
Web browser (OS agnostic)

148 Reviews of Time Doctor

 

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Software Advice Reviews (7)
More Reviews (141)

Showing 1-7 of 7

Maria Lenin from Dewayne Hill / Keller Williams Agent
Specialty: Marketing Dept
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Real Time Monitoring and Accurate Time Use Data for your Remote Workers

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

With the latest technology, more effective collaborative tools have been developed to address the difficulties and disadvantages of hiring remote workers. Virtual Assistants are in demand helping companies Worldwide produce more and better results for a low cost. Most remote workers and Virtual Assistants are paid by the hour and with Time Doctor, the management can track their employees real work status and productivity time. The features are designed to monitor the agent's screens and open tabs to ensure that the workers are doing work related tasks and opening company approved sites. Dashboard shows agent status where a Green circle beside the users name- means the person is working, if red, means the person is not working or on break At the end of the day, a report on accurate time usage can be viewed. Data gives the total of hours worked. It also shows the different tasks and how much time spent per task. You can select total hours worked per day, week, or per month.
What I like about Time Doctor is that it provides agent screenshots every 9 minutes. It also shows if there is a low activity period.




Cons

Most benefits and advantages are for employers and management with the reports and actual agent status and work hours. However, the agent's Time Doctor Application / Dashboard is not easy to manage and use. Integration to company's accounting and company provided software can be complicated. For every task accomplished it should also be made available in their time doctor application. Agent should identify which task he/she is currently working on that particular hour by providing notes per hour after selecting which task category it belongs. Agents however can save permanent tasks instead of typing them saving them more time by just clicking on the saved task before he or she starts working.

Review Source
 
 

Darien from Parks Motors
Specialty: Advertising & PR
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Reviewing doctor Survey

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Getting to know all your health problems can be handled through this one application. Very easy to use.

Cons

Nothing is bad about this product. Just has all around good set up. and is a great way to manage your time

Review Source
 
 

Edwin from Verticurl
Specialty: Marketing
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2018

June 2018

Time management for employees to improve productivity

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

IT helps monitor the employees activity on our work day by listing the websites we visit and provides a screenshots every few minutes.

Cons

It could be better if there is an integration with mobile phones so it can also monitor my activity if I am using my phone to talk to clients. IT could also help to have a breakdown on the navigation part of the report.

Review Source
 
 

David from URBANISTA Brokers Inc.
Specialty: Real Estate
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Time management is so important!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The importance of time management often goes over looked. This is a great app to help with consistently be aware of time!

Cons

Not real cons for this app! Time management is so important. So having an app like this one is always going to be a good thing!

Review Source
 
 

Shirley from Complete Provider Resource
Specialty: Healthcare
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Crazy easy to use and offers interactive tools to keep on task.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Found this because we were having trouble tracking time on various projects around the office. Was very pleased to find that it had a ton of other tools to help keep everything tracked better and keep people on task.

Pros

Easy to set up and maintain. Pop-up notices help people remember to change tasks or stop the timer so time reporting is more accurate. Pop-up notices help keep employees on task.

Cons

We're still very new to this product, so we haven't encountered any real cons so far, but we do struggle a bit with changing settings from user to user when we want to update.

Review Source
 
 

Theodore from SilkBridge & Co.
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Productivity will full accuracy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

None

Pros

It gives you details on how you track your productivity specifically the number of hours you spent, the tasks you did and at the same time, gives you a detailed report exported via excel spreadsheet.

Cons

Practically speaking, there is nothing that I do not like about the product as it gives the user and the employer every detail about productivity.

Review Source
 
 

Joseph from CareConnext
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Time Doctor takes the worry out of hiring remote workers!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Users are generally satisfied with the ease of use, and managers are in heaven with the robust features. It has been heaven-sent for tracking our global, distributed workforce.

Pros

- Easily track hours and prove that your workers are actually working (the app tracks movement, poor time use, and also takes screenshots)
- Works on Windows, Mac, and mobile
- Customize the list of projects/tasks that your employees/contractors/freelancers can work on at any given time
- Dashboard and reports galore
- Integration with 30+ applications (at the time of writing this review): communication apps, invoicing apps, project management apps, IDE's, Google G Suite apps, etc.
- Handles payroll!

Cons

- Users have complained at times that the software is buggy and failed to track their time, but this has become less and less common over time

Review Source
 
 
 
Showing 1-20 of 141

Samantha from Self-employed
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Very great tool for monitoring remote employees

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Time Doctor has saved us tons of time and money as we are sure that workers are doing what they should be doing during hours logged in.

Pros

The best part of Time Doctor that differentiates it from the rest of similar apps is that it takes random screenshots throughout the duration of a user that is logged in. This allows us to view their activities and making sure that our workers are productive and time billed is spent wisely and efficiently.

Cons

The cost would be a factor, but they do have volume discounts so that's not really a deal breaker for us.

Review Source: Capterra
 


October 2018

October 2018

A great way to assess productivity and to track work-time

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

With Time Doctor, I can assess our employees’ working hours and desktop activities. It allows time tracking, browsing history monitoring, productivity analysis and attendance monitoring. The product is intuitive and very easy to set up as well. The product is affordable as well, compared to other time tracking software.

Cons

The mobile version is not amazing at all. It needs huge improvement and lots of polishing.

Review Source: Capterra
 


September 2018

September 2018

Time Doctor makes time tracking easy

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

I like how easy it is to start tracking time with the single click of a button, it became a habit to do so much faster than I thought it would

Cons

Sometimes the software will interrupt me to ask if I'm still working in the middle of my work if it thinks I'm using a product that isn't work related, even when it is work related or I switch into Spotify for 2 seconds.

Review Source: Capterra
 


September 2018

September 2018

REAL-TIME EMPLOYEE MONITORING; AMAZING EMPLOYEE TASK ASSIGNMENT AND MANAGEMENT FEATURE

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Time Doctor has taken a few tasks off my hands and has allowed real-time employee management and task assignment. Employee monitoring is also possible and with task achievement monitoring through the time tracking feature is amazing.

Cons

Integration with other software is difficult and limited. I am hoping that future updates can somehow provide a solution to this problem, either by allowing different integrations with different software or adding more features in Time Doctor.

Review Source: Capterra
 

Jose Asdrubal from Upwork
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2018

September 2018

Great for time tracking

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is an amazing tool for tracking time, very flexible and user-friendly.

Cons

For multiple screens. You can't specify what screen to share with your employer.

Review Source: Capterra
 

Sarah from Reading Horizons
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Great way to hold team members accountable for their time

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I love this for keeping track of what my team is working on. I am not aggressive about their efficiency, but when deadlines are not met I can see where misused time was spent.

Cons

Setting up the actual tasks and groups of tasks was trickier than I expected. I'm still not sure I'm doing that part right.

Review Source: Capterra
 

Joseph from Solstice Health Communications
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Would be great....if they could figure out 1099s

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The graphics are clear and concise, making it easy to navigate the site.

Cons

If they could just figure out a way to be able to pull together 1099s and then file them; the system would be ideal. Their competition is able to do this.

Review Source: Capterra
 

Lei from University of Utah
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2018

September 2018

Time recorder

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Can be used to track all the information in your PC, tablet, or cell phone.

Cons

Not sure whether it is necessary for everyone.

Review Source: Capterra
 


September 2018

September 2018

Unmitigated Disaster

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are in software development ourselves and this whole platform reeks of something that was built by cheap, overseas, outsourced development teams, OR it was something that has been rushed to market. You need to avoid Time Doctor and Staff.com like the plague. The two companies are linked and perhaps merging because recently Staff.com had a message on their website that said something to the effect of "A TimeDoctor Company." They also have identical logos.

Final thoughts: if you use Time Doctor to track work for your clients you are going to be in a world of hurt. You will overcharge and undercharge clients and when they figure it out (like ours did) they will be furious.

A quick update: I notified Time Doctor over a week ago to close our account and to the surprise of absolutely no one, they haven't honored the request. Just terrible.

Pros

Having to email their support to cancel my account...I'm joking that was just the last annoying thing I was forced to do with this company. Nothing...I like absolutely nothing about it.

Cons

Absolutely terrible piece of software. I cannot for the life of me understand why this software has such high ratings. We used it for about six months and had nothing but problems with it. Some of the issues were:

1. Time not syncing between mobile, desktop, and web clients.

2. Time not accurately being tracked.

3. Unable to archive old project-tasks or projects.

4. Tasks and projects not syncing between mobile, desktop, and web clients.

5. Time is missing. In other words, time would be tracked and then disappear.

6. Employees who worked on sensitive areas like finance had their accounts set to blur screenshots. This never worked. They were completely in the clear which could have been a huge problem.

This has been a disaster from start to finish. We've had to manually fix tracked-time, re-bill customers, refund customers, and start all over again with an much better alternative called HubStaff--whom I highly recommend.

The biggest problem with Time Doctor is that we were working with their "support team" for over a month and supposedly they were working on fixing our problems...This turned out to be a lie. Nothing ever got fixed. The support team would never proactively give us any information regarding what they were working on and we always had to reach out to them for an update; the updates contained no actual progress information of any kind...So in other words: we were being blown off.

Review Source: Capterra
 

Hazel from Beijing Raymond International Business Consulting Co. Ltd.
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Mindful

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Encourages while working to know the hours of work for the day

Cons

If failed to accept the invitation with the new one, the old one to be checked.

Review Source: Capterra
 

Konstantin from RocketSales
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

No Updates and a Lot of Bugs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been working with TimeDoctor for 3 years, 40 employees use it. A large number of bugs that do not fix for years. The application is buggy - for the last year there have never been any updates. The site's admin area leaves much to be desired - a bunch of reports, but you can not use them. At us almost 600 projects - selectors on a site simply do not open. The API is very complex with a bunch of pitfalls. The new version of the application has not been updated for a year and a half and to the old version it is still far from functional.

With pleasure would have switched to another service, but unfortunately for the functionality TimeDoctor suits, but for bugs and support - leaves much to be desired.

Pros

Good Service, but owners earn money and forget about there users....

Cons

A lot of bugs that lasts for years... No Updates for the Desktop App, and iOS also. No new features for a long time...

Review Source: Capterra
 

Claudio from New Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

my first experience with time tracking softwares

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

it's very basic but in a good way. You'll start to see the positives of tracking every on the job action in no time

Cons

you have to move your mouse randomly if you're watching a video because it will register it as idle time

Review Source: Capterra
 

Mayur from Aranca
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2018

September 2018

Excellent time tracking software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Thank you for the support

Pros

Quite intuitive to know when we stop working on a project. Reliable and affordable

Cons

Remove small bugs in the system. Must launch improved version of the mobile app.

Review Source: Capterra
 

Ruslan from Convertful
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Must-have for managing remote developers and freelancers

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I'm using TimeDoctor for about 6 years across 3 different companies/teams, to manage remote workers. It helps me to track productivity, better estimate certain tasks in the future, and to quickly see when a person is not well-motivated.

Pros

1. It provides the abilities to track time in a really simple way.
2. It provides native applications for all major desktop OS (MacOS, Windows and Linux).
3. It provides the screenshots feature sometimes can really help to understand what's going on.
4. There's a really helpful team behind the product.

Cons

1. They removed GitHub integration.
2. Long and not-seamless sync of tasks with a remote system (I expect such things to work much faster and in background mode)
3. Our Linux developers sometimes experience issues with the app.

Review Source: Capterra
 

Jeffrey from Sisel Int'l.
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

Excellent Time Tracking Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

If you need a way to track projects, workloads, and efficiency, Time Doctor is for you.

Pros

We have a small marketing department that manages an incredibly large workload. The 4 of us cover writing, video, product labels, website, photography and more. Time Doctor is an incredible asset and allows us to accurately track where projects are, how long they're taking, and where the hold ups are. This is essential for us as we often have multiple projects running simultaneously. One standout feature for me is the client view. We love being able to show our works-in-progress without having to finish, or send off incomplete items. People can simply join our work session and give us on the spot thoughts and advice.

Cons

The price can scare off smaller businesses/single-person businesses (but it's totally worth it), and the occasional bug can present an issue every now and then, but nothing horrible.

Review Source: Capterra
 


August 2018

August 2018

Best time tracking solution I've ever used

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

From time to time I do freelance work, and it has been a challenge for me to keep track of the progress. Lots of the times I have to work on various tasks, and keeping track of how much time on which task I've spent was a nightmare. With Time Doctor those pains went away! Very easy to switch between the tasks and track the time appropriately. It is also very affordable.

Cons

Not much to say here, to be honest. Maybe some 3rd party integrations would be a good idea.

Review Source: Capterra
 

Sumeet from Axonator Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Best ROI Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Best to have in our primisis

Pros

For any IT business and other computer releted business it's good to have and use daily for the time count and what he/she is doing

Cons

Pricing and custom module for users are not avilable

Review Source: Capterra
 

Iris from Various Belgian Companies
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Elegant app, all functions I want, organizing tasks a bit sluggish

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I was hesitant at first, but it has saved me a lot of headache tracking my own time, plus made it so easy to track contractors' time that by now I'm a big fan of the app. I've also been recommending it to friends as a tool to measure their own productivity and keep track of their schedule.

Pros

I love that the trackers can float on top of your screen, so you always have a play/pause button right there. Adding new users (freelancers etc.) is a breeze. It's also pretty good-looking and they have reports on web/app useage!

Cons

I still struggle with organizing and deleting tasks. While the app and website look sleek, this very basic function has been made sluggish in the process.

Review Source: Capterra
 


July 2018

July 2018

Time Doctor makes it easy to keep track of what your employees are doing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I really appreciate the fact that Time Doctor takes screenshots every ten minutes so I know my assistants are staying on track. I also appreciate the payout option.

Cons

It would be great if Time Doctor were web only. Also, it isn't the most intuitive time-tracker software out there.

Review Source: Capterra
 


July 2018

July 2018

Gets the job done

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

What I really like about Time Doctor is that you can keep a tab on your employees and yourself, while keeping track of the time that is being spent on actual work.

Cons

Unfortunately, I have not gotten Time Doctor to work on all of our computers and a lot of our employees have reported bugs that prevent them from being able to log in and use the app.

Review Source: Capterra
 
 
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