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Property Management Software


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Buildium logo
 
Buildium’s all-in-one property management software helps property managers streamline daily tasks in the rent, vacancy, and maintenance cycles. Over 13,000 customers use Buildium to manage over one million units.
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Buildium’s all-in-one property management software helps property managers streamline daily tasks in the rent, vacancy, and maintenance cycles. Over 13,000 customers use Buildium to manage over one million units.
 
AppFolio Property Manager logo
 
AppFolio provides cloud-based property management software that allows residential property managers to market and manage their business. This solution includes accounting, leasing, marketing and property management functionality. All... Read More
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AppFolio provides cloud-based property management software that allows residential property managers to market and manage their business. This solution includes accounting, leasing, marketing and property management functionality. All... Read More
 
SiteLink logo
 
SiteLink Software is a solution for property management operators across the globe in industries including real estate investment trusts (REITs), manufactured housing and self-storage. The software is offered through a web-based or... Read More
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SiteLink Software is a solution for property management operators across the globe in industries including real estate investment trusts (REITs), manufactured housing and self-storage. The software is offered through a web-based or... Read More
 
Maintenance Connection logo
 
Maintenance Connection is a cloud-based software system for maintenance management. It is suitable for businesses of all sizes in general facilities management, healthcare, manufacturing, government, utilities, warehouses, energy development,... Read More
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Maintenance Connection is a cloud-based software system for maintenance management. It is suitable for businesses of all sizes in general facilities management, healthcare, manufacturing, government, utilities, warehouses, energy development,... Read More
 
storEDGE logo
 
storEDGE management software allows users to manage multiple storage facilities within one system and choose which functions their employees can access. This system integrates with gate software, insurance providers and accounting... Read More
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storEDGE management software allows users to manage multiple storage facilities within one system and choose which functions their employees can access. This system integrates with gate software, insurance providers and accounting... Read More

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Rentec Direct logo
 
Rentec Direct serves as a web-based, full-featured management system for landlords and property managers that is designed to suit the needs of those managing properties between 25 and 5,000 units. Rentec has no startup fees, no term... Read More
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Rentec Direct serves as a web-based, full-featured management system for landlords and property managers that is designed to suit the needs of those managing properties between 25 and 5,000 units. Rentec has no startup fees, no term... Read More
 
Rent Manager logo
 
Rent Manager is a software system for both residential and commercial real estate companies. The financial accounting component of Rent Manager has full integration and includes standard functionality such as a general ledger with... Read More
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Rent Manager is a software system for both residential and commercial real estate companies. The financial accounting component of Rent Manager has full integration and includes standard functionality such as a general ledger with... Read More
 
Propertyware logo
 
Propertyware is a cloud-based, end-to-end property management software that helps property managers and operators scale their businesses with several different property types, including mixed portfolios. Propertyware’s platform... Read More
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Propertyware is a cloud-based, end-to-end property management software that helps property managers and operators scale their businesses with several different property types, including mixed portfolios. Propertyware’s platform... Read More
 
Total Management logo
 
Web-based tracking and accounting solution ideal for residential, commercial, and student housing. We like being able to navigate multiple screens from a single browser - without using tabs.
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Web-based tracking and accounting solution ideal for residential, commercial, and student housing. We like being able to navigate multiple screens from a single browser - without using tabs.
 
SimplifyEm Property Management Software logo
 
SimplifyEm is a property management software designed to meet the requirements of small and mid-sized landlords and property managers. The web-based solution offers features like property accounting, tenant management, lease tracking,... Read More
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SimplifyEm is a property management software designed to meet the requirements of small and mid-sized landlords and property managers. The web-based solution offers features like property accounting, tenant management, lease tracking,... Read More

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Escapia logo
 
Escapia is a cloud-based vacation rental system that helps vacation rental managers automate property management tasks and online distribution. Key features include accounting tools, lead management, reservations, maintenance, housekeeping,... Read More
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Escapia is a cloud-based vacation rental system that helps vacation rental managers automate property management tasks and online distribution. Key features include accounting tools, lead management, reservations, maintenance, housekeeping,... Read More
 
roomMaster logo
 
roomMaster from InnQuest Software is a Windows-based property management solution designed for the hotel and hospitality market. The scalable solution is suitable for small bed and breakfasts to large resorts. roomMaster offers a... Read More
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roomMaster from InnQuest Software is a Windows-based property management solution designed for the hotel and hospitality market. The scalable solution is suitable for small bed and breakfasts to large resorts. roomMaster offers a... Read More
 
Yardi Genesis2 logo
 
Genesis2 from Yardi is a property management and accounting software for small to midsize businesses. The cloud-based solution allows property managers to market, lease and manage many different property types from a single, mobile... Read More
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Genesis2 from Yardi is a property management and accounting software for small to midsize businesses. The cloud-based solution allows property managers to market, lease and manage many different property types from a single, mobile... Read More
 
MRI Residential Management logo
 
MRI Residential Management suits multi-family managers looking to reduce costs while also increasing property occupancy. MRI Software has developed a comprehensive system that offers end-to-end functionality, managing everything from... Read More
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MRI Residential Management suits multi-family managers looking to reduce costs while also increasing property occupancy. MRI Software has developed a comprehensive system that offers end-to-end functionality, managing everything from... Read More
 
Property Matrix logo
 
Property Matrix is a cloud-based property management solution geared towards apartment complexes and multi-family unit properties. It offers a full suite of applications for managing multiple properties: tenant and lease tracking,... Read More
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Property Matrix is a cloud-based property management solution geared towards apartment complexes and multi-family unit properties. It offers a full suite of applications for managing multiple properties: tenant and lease tracking,... Read More

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ResMan logo
 
ResMan is a cloud-based property management suite best suited for large and midsize companies in the multi-family industry. Key features include rent, leasing and budget management, portfolio management and lead management. The ResMan... Read More
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ResMan is a cloud-based property management suite best suited for large and midsize companies in the multi-family industry. Key features include rent, leasing and budget management, portfolio management and lead management. The ResMan... Read More
 
MRI Commercial Management logo
 
MRI Commercial Management is built for commercial property managers. It offers real-time, actionable data which can be used to manage assets, all from the secure Alloy platform. Commercial Management (CM) clients include managers of... Read More
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MRI Commercial Management is built for commercial property managers. It offers real-time, actionable data which can be used to manage assets, all from the secure Alloy platform. Commercial Management (CM) clients include managers of... Read More
 
Axxerion logo
 
Axxerion is an integrated suite of cloud-based property management and maintenance software designed keeping in mind small and mid-size property managers and owners. This suite helps property managers to automate the variety of functions... Read More
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Axxerion is an integrated suite of cloud-based property management and maintenance software designed keeping in mind small and mid-size property managers and owners. This suite helps property managers to automate the variety of functions... Read More
 
Property Boulevard logo
 
Property Boulevard is a property management system designed for commercial and residential property portfolios. The system has management and accounting capabilities and provides access to multiple network users. The software offers... Read More
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Property Boulevard is a property management system designed for commercial and residential property portfolios. The system has management and accounting capabilities and provides access to multiple network users. The software offers... Read More
 
SKYLINE Software logo
 
SKYLINE from SS&C Technologies is a web-based property management and accounting solution suitable for small to midsize real-estate firms. Designed to handle an array or key operations, SKYLINE is capable of offering integrated tools... Read More
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SKYLINE from SS&C Technologies is a web-based property management and accounting solution suitable for small to midsize real-estate firms. Designed to handle an array or key operations, SKYLINE is capable of offering integrated tools... Read More

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FrontRunners for Residential Property Management, September 2017

Powered by Gartner Methodology

What Is the FrontRunners Quadrant?

A Graphic of the Top-Performing Residential Property Management Products

FrontRunners quadrants highlight the top software products for North American small businesses. All products in the quadrant are top performers. Small businesses can use FrontRunners to make more informed decisions about what software is right for them.

To create this quadrant, we evaluated over 100 Residential Property Management products. Those with the top scores for their capability and value made the quadrant.

Scores are based largely on reviews from real software users, along with other product performance details (e.g., what features they offer, how many customers they have).

Is One Quadrant Better Than the Others?

Nope, Products in Any Quadrant May Fit Your Needs

Every product in this quadrant offers a balance of capability (how much the products can do) and value (whether they’re worth their price/cost) that makes them stand out in the race for small business software success.

FrontRunners has four sub-quadrants:

  • Upper Right = Leaders: Leaders are all-around strong products. They offer a wide range of functionality to a wide range of customers. These products are considered highly valuable by customers.
  •  
  • Upper Left = Masters: Masters may focus more heavily on certain key features or market segments than Leaders do. If you need a more specialized set of functionality without bells and whistles, then a product in the Masters quadrant might be right for you.
  •  
  • Lower Right = Pacesetters: Pacesetters may offer a strong set of features, but are not rated as highly on value. For example, a Pacesetter might offer greater functionality, but cost more.
  •  
  • Lower Left = Contenders: Contenders may focus on a more specialized set of capabilities that are priced at a higher point. This makes them ideal for companies willing to pay more for specific features that meet their unique needs.

Depending on the specific needs of a software buyer, a product in any of these sub-quadrants could be a good fit.

Why? To even be considered for this FrontRunners, a product had to meet a minimum user rating score of 2.2 for capability and 2.3 for value. This means that all products that qualify as FrontRunners are top-performing products in their market. They appear in the quadrant in relation to how their peers performed.

For some buyers, a specific FrontRunners sub-quadrant might be best. For example, products in the upper right will likely have a wide range of features useful for those with multiple or a variety of residential properties, while products in the lower left may have fewer, specialized features for specific types of properties, such as HOAs, mobile homes or student housing.

You can download the full FrontRunners for Residential Property Management report here. It contains individual scorecards for each product on the Frontrunners quadrant.

How Are FrontRunners Products Selected?

Products Are Scored Based on User Reviews and Other Data

You can find the full FrontRunners methodology here, but the gist is that products are scored in two areas, Capability and Value.

To be considered at all, products must have at least 10 reviews and meet minimum user rating scores. They also have to offer a core set of functionality—for example, they help track residential tenants, their leases and other associated documents.

From there, user reviews and other product performance details, such as the product's customer base and the features it offers, dictate the Capability and Value scores. Capability is plotted on the x-axis, and Value is plotted on the y-axis.

Got It. But What if I Have More Questions?

Check Out Our Additional Resources!

For more information about FrontRunners, check out the following:

Have questions about how to choose the right product for you? You’re in luck! Every day, our team of advisors provides (free) customized shortlists of products to hundreds of small businesses.

  • Simply take this short questionnaire to help us match you with products that meet your specific needs.
  •  
  • Or, talk to one of our experienced software advisors about your needs—it’s quick, free, and there’s no-obligation—by calling (844) 687-6771.

One Last Thing—How Do I Reference FrontRunners?

Just Follow Our External Usage Guidelines

Check out the FrontRunners External Usage Guidelines when referencing FrontRunners content. Except in digital media with character limitations, the following disclaimer MUST appear with any/all FrontRunners reference(s) and graphic use:

FrontRunners scores and graphics are derived from individual end-user reviews based on their own experiences, vendor-supplied information and publicly available product information; they do not represent the views of Gartner or its affiliates.

Runners Up

Providers listed as Runners Up were considered for inclusion in the quadrant, but were ultimately not included for one or more reasons: they did not have enough reviews; they did not meet the reviews score minimum; they did not meet the ultimate Value and Capability minimum scores; or they did not meet our functionality requirements for the market.

123Landlord.com
360PM
AMTdirect
Angus AnyWhere
Apartment ManagerXP
ARGUS Enterprise
Arthur
Axxerion Property Management
Blue Sky Portfolio Manager
Bostonpost
BudgeTrac LEAD
Comet
ComVibe
CoStar Real Estate Manager
Easy Rental Software
Entrata
EstatePlus
Greenhouse PM
Hostaway
iManageRent
In4Suite
INFO-Tracker
Infor Property Management
InfoSite
iPM CRM
IQWARE PMS
Jenark Property Management
LandlordMAX
LandlordSidekick.com
Leasetool
Maisonette
MDS Explorer
MRI Commercial Management
MRI Software
MyCommunity
OnSite Property Manager
Palace
PapayaPods Pro-Management
PCHomes
Point2 Property Manager
ProLease Lease Admin
ProNest
Propertify Cloud
Property Genie
Property360
PropertyBoss
PropertyBoulevard
Re-Leased
Real Estate Script
Real Home Finders
RealEstatePro
RealPage Property Management
Realty Shine
RealtyJuggler
RemoteLandlord
Rent Magic 2.0
Rentables
Rentalutions
Rentberry
RIS Property Management
RoomKeyPMS
Sakaar REMS
Skyware
Smart Building Apps
Smart Housing
Smart Property Systems
Spacebase
Tenmast
The Property
Turbo Tenant
ValencePM
Vi-Pro MIS
Village Management Software
Visual Lease
Visual Matrix PMS

Buyer's Guide

by Taylor Short,
Market Research Associate
Last Updated: December 1, 2017


Property management software helps property managers oversee every aspect of their daily operations, from tenant and lease tracking to accounting to building maintenance and more. These types of systems provide a centralized location where managers can view all of their properties to ensure everything is running smoothly while also making sure their properties are well maintainted and their tenants' needs are properly met. We wrote this guide to help you determine what kind of property management system will best suit your organization. Here’s what we’ll cover:

What Is Property Management Software?
Common Features of Property Management Software
What Type of Buyer Are You?
Property Management Software BuyerView | 2014
Key Features to Consider
Recent Events You Should Know About

What Is Property Management Software?

Property managers have unique needs when it comes to technology, and there are hundreds of systems on the market to meet those needs. Some are designed for companies managing multiple types of properties, while others target a specific niche in the industry, including:

Buildium Electronic Rent Collection Portal 

 

Buildium is an example of a vendor providing an electronic rent collection portal

Common Features of Property Management Software

Property management systems help landlords and managers increase efficiency, improve collections and enhance the quality of service provided to the tenant. Property management software streamlines the wide range of tasks that a manager performs on a regular basis. Common applications found in these systems include:

Accounting Assists managers with their general ledger, payables and rent rolls. Some systems provide reporting features that calculate total per-unit vacancy days and profit/loss at both unit and organization-wide levels. Examples of vendors offering accounting features include IBS 10.0i and SKYLINE Software.
Tenant & lease tracking Enables landlords and rental owners to automate and track the leasing process from beginning to end. Functions include: tenant screening, move-in, rent/utility payments, maintenance, vacancy planning, move-out and make-ready. Example vendors: Buildium, Spectra and AssociationVoice Building Edition.
Budgeting & forecasting Helps managers develop accurate operating budgets and calculate future values. Uses historical lease and financial information to make budget projections for revenue and expenses, accounting for CPI increases, inflation, market rates and tenant improvements. Includes tools for assessment and analysis, tax planning and scenario planning. Example vendors: Buildium and Propertyware.
Building maintenance Tracks work orders, schedules preventative maintenance and coordinates communication with maintenance staff. Applications can automatically create schedules and alerts and generate work orders, and some systems let tenants make maintenance requests online, expediting service. Example vendors: HippoFM, Maintenance Connection and Bigfoot CMMS.
Tenant portal Gives tenants the ability to log into a Web-based portal to easily view rent due and pay rent online, submit maintenance requests, check the status of maintenance requests, send messages and submit referrals. Example vendors: Buildium, AppFolio.

What Type of Buyer Are You?

Before evaluating solutions, you’ll want to know in what type of buyer category you belong:

  • Niche-use buyer. If your company specializes in a single property type, a system specializing in that type of property is a better option. Managers of commercial offices and retail space may want a commercial software application, while those with residential properties may benefit from a residential property system. Other examples of systems include those designed for homeowners’ associations (HOA software), affordable housing or hotel management software.
  • Integrated suite buyers. For managers with several types of properties in their portfolio, selecting a more robust system may be a better option. These provide functionality to support all types of properties in your portfolio.

Property Management Software BuyerView | 2014

We've spoken with thousands of property managers over the years about new software solutions. Based on our interactions with these buyers, our report looks to answer the following questions:

  • How are buyers currently managing properties?
  • What are the top reasons for replacing existing property management software systems?
  • What are the top applications required by property managers?
  • How have buyer sizes changed over the years?

Click here to access our full report. For more detailed information on this report and its findings, please contact Taylor Short (taylorshort@softwareadvice.com).

Key Features to Consider

Online tenant services. Renters increasingly want to receive rent reminders via email. They also want access to Web-based property management software interfaces where they can pay rent, file maintenance requests, submit their notice to vacate or search their handbook. A system that supports renters’ needs is critical, especially if you own multiple units or properties.

Automatic vacancy postings. The Internet is the first place most people go when they’re looking for a place to live. Therefore, many systems allow you to post vacancies to sites like Craigslist, Rental.com and Apartments.com using the information already in your system. All you have to do is click a few buttons, and the listing is posted to half a dozen places, helping you fill vacancies faster with much less work.

 

Point2 Property Manager Listing Feature

This is an example of Point2 Property Manager's listing feature

Integrated Web and marketing tools. Many products include tools that help managers build websites that showcase and market their properties. More integrated systems may include search engine optimization (SEO) tools to help build traffic to your site—and your listings. These tools can include analytics features that allow you to identify traffic sources and dashboards that help measure the impact of your marketing efforts.

Recent Events You Should Know About

As homeownership rises, rental affordability improves in 2017. The 2016 Zillow Home Price Expectations Survey shows that homeownership will reverse from it’s historic low in 2016 and begin trending upward, as millennials prepare to buy. An anticipated effect of this trend is a damper on the growth of renters and cheaper rental rates overall.

AssetEye assists multi-property professionals. RealPage acquired AssetEye Inc. in 2016 to offer their solution for data aggregation, reporting and collaboration, which extends the scope of RealPage’s software. This acquisition allows the company’s cloud-based solution to cover other property types, such as hospitality, commercial, multi and single-family, senior living and student housing.

Use trending colors to make rentals pop. Adding bursts of bold colors in apartments can impact the mood and behavior of renters. So whether you follow the suggestions of Pantone with its color of 2017, Greenery, or personalize the hue to your renter demographic, consider how colors can potentially turn prospects into renters.

 

Free Download:
Property Management Software Pricing Guide

Free Download:
Ten Steps To Selecting Property Management Software

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