About 6Storage

6Storage is a cloud-based self-storage management solution that caters to small and midsize self-storage facilities. Features include custom website designs, a tenant login portal, product lifecycle management, email marketing campaigns and more.

6Storage enables users to accept online rental payments for their storage facilities through integrated payment processing services such as Select Merchant Solutions, Vantiv, eMerchant Pay and Stripe. The solution also supports integration with multiple gate access systems such as PTI, SC Solutions and Quickor, which help users to keep track of their units and allow or deny access.

Additionally, 6Storage features built-in website templates, SEO capabilities and a marketing module which help users to advertise...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

39 Reviews of 6Storage

Average User Ratings

Overall

4.74 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(30)

30

4 stars

(8)

8

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 39 results

July 2019

Chris from Motorway Self Storage

Company Size: 1 employee

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Easy and Efficient, Storage Management Solution

By using 6Storage I now have a up to date view of everything going on in the facility and where all my tenants are at. It's easy to manage payments and keep track of debt levels. Automatic invoicing and late fee application are highlights. The ability to email/sms clients from within the software makes debt management more efficient

Pros

It has streamlined all processes within the business. I like that it is cloud based allowing me access from anywhere. Being a New Zealand based business I am extremly happy with the level of support being provided.

Cons

There is not a lot that I don't like about it. Over the year that I have been using it I have mentioned a couple of items with the support team that would be helpful. They normally include these in the next release 1 to 2 months later

Response from 6Storage

Replied August 2019

It's amazing you make the best use of 6Storage. We prioritize new features/enhancements and release it. Currently, we're integrating Quickbooks and you can expect it in the upcoming releases. -Ash

November 2019

Roger from Superior Lighthouse, LLLC

Company Size: 1 employee

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Highly impressed with this software.

I set up 6 Storage for my client who owns the storage rental. I wasn't sure how well it would work for my client but it has worked out well for him. The software has had very miner glitches and the support has made up for them.

Pros

6 Storage is an automated software that allows renters the ability to select the rental unit, set up their own accounts and pay all in one session. It automatically gives them a discount (set by the admin) if they select semi-annually or annually. A lease is created for each renter and requires a signature, which can be signed on the renter's phone. After a tenant moves out, the unit automatically becomes available for rent. The Site Map is clear and easy to see if a unit is available, rented, or pulled out of service. Past due accounts turn red. Invoice, receipt emails are sent automatically making the entire system easy for keeping track of all renters."Pro-Rated" payment on the first month is another great feature that allows the admin to set up all rent due on the first of the month. As an admin working with software companies, it is critical to have support. I have been working in the website business for 20 years and have never had the quality of service that I get from 6 Storage. From the beginning, I was assigned to [SENSITIVE CONTENT HIDDEN] as my Client Relations Manager. He has been amazing. Every time I have had an issue I just call him and he not only explains how to do what I need done but takes care of it for me. He has made personal calls to me to check up on how things are going and offers suggestions to make things work smoother. I have really appreciated his care and concern for my success as I manage [SENSITIVE CONTENT HIDDEN] for [SENSITIVE CONTENT HIDDEN], the owner of the business.

Cons

6 Storage is still developing the software. It does not currently offer a simple "Refund" button that returns funds to the renter. Refunds can be given in the software but the funds needs to be manually returned either by check or through the payment gateway that is used. 6 Storage is working on that feature. In the U.S., Paypal is the most commonly used payment gateway. 6 Storage does not offer Paypal as of yet. They are working on adding a company that offers multiple gateways. This will be appreciated.

Response from 6Storage

Replied December 2019

Thank you for the descriptive comment Roger! Our client relationship manager is the best and he's a jovial person. We wish you luck with your future endeavors.

July 2019

Paul from Coventry Self Storage

Company Size: 2-10 employees

Industry: Warehousing

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2019

Fantastic Support and Product

We now have the ability to text and email all or selected customers at will. We have a link off our web site that allows customers to check which units we have available and for them to reserve or book online. Our customers can now go onto their own portal and check their details and pay bills. I must say that 6Storage Chat support and backroom support has been superb. I know that we must have been one of the most awkward companies they have taken on but 6Storage continue to answer questions and resolve issues 24/7. I urge anyone , from anywhere and any time to go onto their web site and click on Chat and ask a relevant question. It was this that sealed the deal for me. Other Storage Software programs that I quite liked meant I would have to wait until 4pm UK time to get answers and judging by how many times a day we were asking for help in the early stages I don't think it would have worked. Also the prices for 6Storage are excellent.

Pros

We love the automation. Once a customer is moved in and set up in 6storage the system completely takes over and invoices automatically. I set myself up as a customer on the Auto Pay feature and not only did I receive the automated invoices but then on the correct day I received a text thanking me for paying. It might be a small thing to others but this was a wow moment for me. We are busy trying to get as many of our customers as possible to use Auto Pay feature. We like the dashboard and find using the Site Map to find units and move people in is great. This software has too many great features to list them all. The support team are always there for you and it was this feature that swayed me to use 6Storage over their opposition.

Cons

This software works best when moving new customers in from scratch. It has been hard to try and adapt our long running business full of quirks and strange deals with long standing customers into the structured workings of 6Storage. This is more our fault than 6Storage's. They have bent over backwards to try and resolve issues we have had along the way. I would like to see them have a message box on invoices so that we can add things such as purchase order numbers or additional info. They have said they are working on this for us. We would also like integration with accounts programs such as Xero. They have said they are working on Quickbooks at the moment and Xero soon after.

Response from 6Storage

Replied September 2019

Thank you for the wonderful feedback, Paul! I really appreciate your time for giving such a long and honest feedback. Our team is working hard to resolve the issue you were facing and we will constantly keep you posted on the enhancements and integrations that you're looking for during the course of time.

December 2019

Alaattin Emre from Popupsmart

Company Size: 2-10 employees

Industry: Design

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

December 2019

They have not a refund policy.

Pros

They didn't return my money, although I emailed and told them that the service should be stopped. I say why don't you return, he says we don't do anything like that. They do an unethical trade, I don't recommend it to anyone.

Cons

Customer relations and trade ethics is not good.

April 2018

Susan from Truck Storage yard

Industry: Transportation/Trucking/Railroad

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2018

6Storage's customer service - impeccable - always available and willing to assist our needs.

Pros

Automation - invoices sent prior to billing date. Many beneficial features - 6Storage is constantly improving features which make our staff's job easier to keep accurate accounting and effective communication with our tenants. Communication - 6Storage is always available 24/7 and they collaborate with their entire versatile staff to solve our issues within a very reasonable time period and with grace. They are always courteous and patient and they never give up in solving our needs. Alen heads up the sales & tech support team and has been very helpful in educating us on the use of the program including one on one personal tutorials in real time. He cares, understands our needs and proves it by following through with every request and in a timely manner.

Cons

Program runs a little slow but I partially blame that on we American's being impatient. Also, some features take several steps to get the job done - but the job does get done so I can't complain.

Response from 6Storage

Replied April 2018

Thank you so much for your kind words, Susan. We really appreciate you taking the time out to share your experience with us and we agree, Alen is truly a gem to have on our team! We are glad to know that the automation process makes the job easier, also we count ourselves lucky for customers like you. We will optimize the speed within 3 seconds, as it has an average of 5 seconds.