AppFolio Property Manager vs Buildium

AppFolio Property Manager has 1649 reviews and a rating of 4.57 / 5 vs Buildium which has 1517 reviews and a rating of 4.49 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

AppFolio Property Manager

Buildium

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.57 / 5 (1,649)

4.49 / 5 (1,517)

Ease-of-Use

4.5 / 5

Value for Money

4.5 / 5

Customer Support

4.5 / 5

Functionality

4.5 / 5

Last Review Written

April 6, 2021

Pros/Cons

Pros
This software was very user friendly and had everything you would need to manage properties! I loved this software and all it's capabilities!
I love that you can work on multiple properties at the same time. It is super easy and user friendly!

Cons
sometimes freezes up on me. other than that great.
The cost is pretty reasonable, but AF does tend to stick in extra fees. They are all disclosed, but a flat fee would help.

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Pros
It’s easy to use and I love that it has the help center that walks you through how to do things without having to call in.
Easy to use, great customer service, and they are consistently making thing better!

Cons
A little confusing at first but once you get use to the software it is easy to work with.
Like any program, there are a few quirks but Buildium does active updates to correct issues.

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Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2021

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

58 Recommendations

106 Recommendations

Downloads and related articles

Pricing Guide

2020 Property Management Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

Pricing models & ranges
Unexpected costs
Pricing of popular systems

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

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