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Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000About RealPage Commercial
RealPage Commercial is a cloud-based property management solution suitable for commercial and industrial businesses. Key features include accounting, budgeting, facilities maintenance, purchasing, document management and reporting.
RealPage Commercial enables users to organize and store electronic records and other digital compliance documents as well as automate service requests and manage asset conditions. The solution includes customizable features, reminders, functions, forms and standard reports.
RealPage Commercial also offers a resident portal that features automatic notifications, lease renewal and maintenance tickets. The solution also includes budgeting and accounting functionality that includes customization, creation and modification of re...
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000Overall rating
2.00 / 5 stars
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October 2020
Doug from Roman Management, LLC
Company Size: 11-50 employees
Industry: Real Estate
Time Used: More than 2 years
Review Source
Ease-of-use
1.0
Value for money
1.0
Customer support
1.0
Functionality
2.0
October 2020
A really bad choice that I am going here about forever
I helped select this product and recommended it. I will never hear the end of it. Tech Support is not knowledgeable about the product and doesn't know how to use it. You can open a ticket for a problem and you never get a response.
Pros
None really. This would be a great product if it didn't have so many bugs.
Cons
The software is difficult to use and does things that are just weird. Reports arrange information is seemingly random order-not by alpha, not by date-just random.
Reasons for Choosing RealPage Commercial
RealPage did a really great job of selling its product. What they didn't tell us (and we learned later) is that it was a new product and there weren't many users of the product. Features that sold us on the product that they told us existed were only aspirations and to this day don't exist.
Reasons for Switching to RealPage Commercial
The people at Total Mangement are wonderful, but we outgrew the product. Tech support was very responsive and knowledgeable. If your company fits TM's target market, I recommend it.