Rentec Direct Software

4.65 / 5 (171) FrontRunners

Our advisors have recommended this product 46 times in the last 30 days

About Rentec Direct

Rentec Direct serves as a web-based, full-featured management system for landlords and property managers that is designed to suit the needs of those managing properties between 25 and 5,000 units. Rentec has no startup fees, no term commitments, and includes unlimited US-based customer service and training.

Key features of Rentec Direct include general ledger accounting and financial reporting with optional Quickbooks synchronization; online portals for tenants and owners; a custom website and website hosting to promote your company and properties online; tracking of work orders; automated ACH and credit card payment processing; syndication of vacancy listings; online rental applications; electronic signatures with DocuSign; electronic 1099 filing; utility bi...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

170 Reviews of Rentec Direct

Average User Ratings

Overall

4.65 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(115)

115

4 stars

(47)

47

3 stars

(7)

7

2 stars

(0)

0

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 170 results

December 2019

Dixie from Carlotti Consulting

Company Size: 2-10 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Amazing Solution!

Overall Rentec increases the profitability of my company immensely. It allows me to automate and streamline many activities that both save time and improve accuracy. Their support team is very responsive and always happy to help walk me through any questions I may have on an entry I've made.

Pros

Rentec is very user-friendly. It's functionality is laid out well and it offers modern integrations such as online rent collection, pay owner by ACH, and electronic signatures for lease agreements. I also am impressed with their customer service. They are always very prompt and helpful.

Cons

I wish they offered a mobile app for property managers.

Response from Rentec Direct

Replied January 2020

Thank you for the glowing review, Carlotti! We love hearing from clients about how they enjoy their tools. I'll be sure to share your love with your Client Success team. :) Wishing you a successful & happy New Year!

April 2019

Michael from Summit Property Management Systems

Company Size: 1 employee

Industry: Real Estate

Time Used: Less than 12 months

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

April 2019

Come for the website capabilities, stay for the value

Pros

I switched to this software from another, $10/month cheaper software. Rentec's software is really easy to use. You don't need accounting or business knowledge to operate this software. It is really easy to use. I switched to Rentec so I could have my listings automatically populate on my website (tired of manually entering them on website by Wix). Tenants can also apply electronically from website, and log in to view their tenant or owners portal. The features for the tenants are quite nice, and make my company look professional and modern. The accounting features are great, and paying property owners is a breeze. I had little accounting knowledge when I migrated to this property, and everything makes sense. The auto syndication features are amazing, straight to Zillow and its affiliates overnight.

Cons

I have to be honest, I'm complaining about a free feature, but my least favorite part of the software is the website in which I migrated to Rentec for. If I try to edit my website and add items that are not on the template, my website has major HTML coding issues and will not publish properly. The visual appearance of my website thru Rentec is subpar considering what I had before. That said, I could not get the functionality I needed from my old website, and I will sacrifice appearance for functionality. I actually learned HTML coding so I could add a contact us field on my website, but I couldn't save the website with HTML coding. Another item I dislike, although it's more a feature I don't use as opposed to an issue with Rentec, is there are so many redundancies when it comes to the tenant. I plug in their email and name, and that should be all for my purposes. But I have to manually go in and authorize them to receive emails from me. And then authorize them access to the tenants portal. And authorize them to make partial payments, and so on.

Response from Rentec Direct

Replied May 2019

Thank you, Michael, for your feedback. I'm happy to hear that the majority of your experience with Rentec has been so positive. We're happy you're with us! Adjusting source code on the free website template can throw things for a loop if one character is off, so we typically recommend only website designers adjust it. I would love to see what we can do to assist you with what you're hoping to accomplish on your template. Look for my email! :) If you do opt for a privately hosted website with more flexibility, we offer integration tools for your listings and portals. We look forward to working with you and please reach out if you need our help.

January 2020

Scott from Durham Property Management

Company Size: 1 employee

Industry: Real Estate

Time Used: Less than 6 months

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

January 2020

Rentec Review

Very Good

Pros

Basically most everything. Software is great and very comprehensive. The support is very good as well.

Cons

The only thing I have run into that has been an issue is that when I generate a report, then select to send that report via the email icon to an email address, I do not have any record showing I sent that to the address. No copy of that email anywhere in Rentec. I can check a box to copy the mail to myself when I send it, but when I get it, it does not show it sent to the other email address, just to me. Rentec support suggested I send the copy of the report out of my own mail account so I have the record. I can do that, but it is more time consuming. Not a big deal, but just wanted to give you the feedback.

Response from Rentec Direct

Replied January 2020

Hey Scott! Thanks for your feedback! We sure appreciate knowing how your program is working well for you and what you'd like to see enhanced. I'll make sure our development team is in the loop. In the meantime, have you tried sending out a report to a vendor, tenant or Property Owner directly through their email folder? If you do, those emails are currently captured in the master log and the individual log. Reach out to us if you ever need help!

October 2017

Brandon from AREM Property Management, Inc.

Company Size: 2-10 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

October 2017

Not very user friendly software

I have recommended this software to someone, but that was before I found Buildium.

Pros

Colorful buttons lead you along. Lots of options to enter contact information, ie address, phone number and email. Nice to be able to email work orders directly to the vendors.

Cons

Really have to think about how to get back to where you were before and just getting around in general does not flow well.

July 2016

Jason from Hartley Investments

Company Size: 2-10 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2016

I love their customer support!

I've been a client of Rentec for almost 4 years and what stands out about them to me is their extremely helpful customer support. Special kudos to both Kathryn and Kevin who have helped me accomplish everything I need using their software. Whether I call or email, it seems like I get answers right away. Aside from the software being super easy to learn, I've really enjoyed all the features they've added over the years. It seems like every time I login there's something being improved.

Pros

The software is easy to learn for both me and my assistant. We were able to get up and running using the software in days, and that included bringing in all our data. The staff at Rentec was also tremendously helpful in getting it all imported.

Cons

The video training material is a bit dated, but still useful.