Abacus Software

Pros

Abacus has so many feature, it is practically limitless. We were able to use it to shorten our expense process drastically. Not to mention the fact that the Abacus team is extremely helpful. Their introduction emails answer your questions before you even have a chance to ask them! For us, Abacus was the perfect choice as it offered us both a simple and practical expense platform to start with as well as a technology we will be able to use moving forward and integrate with our accounting software as our sales representatives become more aware of the product. (Which isn't too tough! Its incredibly simple to use!) Pricing is at a great point as well. However, if a user does not submit an expense they will not pay for that month! I would not trust those who offer "free expense software." Those at Abacus are professionals, hands down, no doubt.

Cons

I really have few cons for the software. I think it would be nice to see more instructional videos that we could share with our sales team so that we did not have to explain the software to them. That being said, the software is intuitive and we had few problems helping everyone get up to speed. All in all, there is little to complain about considering how much bang you get for your buck.

Pros

UI is good
Linked to vast database of clients
Advancement is applied
Summarized info can be utilized in better way

Cons

Selection of data fields could be more as as per the categories.
Here requires more enhanced details of land survey.

No

Pros

We have used their services once only last year and thoroughly would recommend their customer service

Cons

They are small and may take some time to get assistance. They seem to be always busy which can be both a pro and a con

Pros

Abacus is a extremely useful expense software with ability to drag images from the platform and also can download images from the phone app.

Cons

The aggregate expense with outstanding amount shall be displayed on home page that will be very helpful for any user.

Pros

This automated our process and allowed us to go completely paperless which was a big deal for our organization!

great software, but seems a little cumbersome. I think the software itself needs a facelift

Pros

tons of information

Cons

seems outdated

This is a great system for large firms. It will handle everything you will need to do. You can cover all needs of the firm with this product.

Pros

The Tech support is very good and very willing to help if you have any kind of issues.

Likes Best

Very easy to use, very easy to teach employees to use

Likes Least

Unable to customize export file before downloading to CSV. Not a big deal, but it would be a nice feature to have.

Recommendations

Comparing price and features, Abacus definitely came in at the top for us, and they have been a really great choice.

Likes Best

Simplicity and ease of use along with the timeliness of payments.

Likes Least

There is nothing that I would change about this platform.

Recommendations

I have used other platforms that are way complicated with too many bells and whistles that make the whole user experience too complicated.

Likes Best

It is very easy to use and straightforward. Also enjoy the design of the interface and its aesthetically pleasing appearance.

Likes Least

Really nothing. It does everything I need it to, easily. Maybe make the charts section a little more detailed. Looks pretty basic.

Recommendations

Follow the directions and click around a bit before submitting a support ticket.

Likes Best

The software does the basics quit well. For instance, the use of the calendar is easy, as well as inputting new cases is simple. (also enjoy how it ties to your phone) Also like the opportunity to import templates from Microsoft Word.

Likes Least

There needs to be a longer character limit while writing in the cases. There needs to be better saving options while saving Microsoft and any pds. They are limited.

Recommendations

Take advantage of the technical support. It is very helpful and reliable.

Likes Best

Abacus is very easy to use, and gets money back into our employees' bank accounts as quickly as possible. We knew we didn't want to keep folks waiting up to a month for their reimbursements, and Abacus has just blown us away. We've gotten expenses submitted and approved in 30 seconds, with direct deposits initiated that night. Each transaction also has the documentation we need for our annual audit since we're a nonprofit. It syncs perfectly with our accounting software (Xero) and our chart of accounts.

Likes Least

There's absolutely nothing I don't like! I was expecting customer service to be less-than-great, since I work for a small nonprofit organization (read: low revenue for developers) but it's been exceptional.

Recommendations

We chose Abacus because it does away with the concept of monthly expense reporting, and prioritizes getting money back to our employees as quickly and easily as possible. Other companies might have different priorities to consider, or might need that structure of a monthly report.

Likes Best

It's extremely easy to use. The design is clean and neat, and it goes right to my CFO for fast approval of the items I expense for work.

Likes Least

I use an iPhone 5S, and for some reason, the little red circle with a 1 on it is always on the app on my home screen. I usually like to have all notifications cleared as they come in, and I can't figure out what the red bubble is for.

Recommendations

Make sure your CFO or whoever takes care of financials for your company is on top of things. When my CFO approves expenses right away, the money is in my bank the next day. If it sits over the weekend, it will take longer to approve and end up in your bank account.

Likes Best

This is great software to quickly track and approve an employee's expenses. There's no need to write checks anymore.

Likes Least

I would love to have a simple way to extract all expenses onto an Excel spreadsheet. I currently do this, but it seems that it could be done much easier.

Recommendations

It's user-friendly. We currently only have one employee using this software and me approving expenses.

Likes Best

I like the ease of use. I was able to pick it up very quickly.

Likes Least

I haven't had any problems with the product so far. A manager has to invite you to use the app.

Recommendations

I am dumb when it comes to technology, and most expense apps are confusing for the end user. Abacus is easier to use than any other product I have used.

Likes Best

This program is just what we needed and were looking for but did not know existed. The Abacus Team is extremely responsive to us and our needs. Abacus has revolutionized the way and the speed with which we are able to handle expense reporting and reimbursement.

Likes Least

I honestly have no concerns. Any issues that I have had were have taken care of in a timely manner. I do wish they would work out deals with more credit card providers, but I hear that is coming soon.

Recommendations

If you are looking for a quick, easy, and accountable way to handle expense reports, this is it!