BQE Core - Time, Billing, Project Management, and Accounting vs Zoho Desk

BQE Core - Time, Billing, Project Management, and Accounting has 444 reviews and a rating of 4.38 / 5 vs Zoho Desk which has 1620 reviews and a rating of 4.50 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.38 / 5 (444)

4.50 / 5 (1,620)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

September 28, 2020

September 11, 2020

Pros/Cons

  • Pros

  • I've been using Core for about a year now. It has many features that have helped our company. Easy to use. Excellent customer service for anything that arises. Highly recommend

  • It is very easy to use and you can learn it quite quickly with help of online webinars, the help pages, and just fishing around in the menus. Very clear and concise.

  • Cons

  • There was a bit of a learning curve in the beginning and training coordination was somewhat challenging but nothing extraordinary.

  • little glitches here and there but the customer support is so fast and responsive and the are willing to fix the software glitches.

  • Pros

  • It's really easy to use and with a great price.

  • This software is very easy to use. The new format released looks nice and handles our support needs in a very seamless manner.

  • Cons

  • Initially, UI was confusing. Gets a little time for initial setup. Once the setup is done, it becomes easy to use.

  • With the simplicity of Zoho Desk came a lack of more advanced tools. Otherwise, no complaints.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

N/A

Advisor Recommendations

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58 Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux