NetSuite Professional Services Automation vs Zoho Desk

NetSuite Professional Services Automation has 12 reviews and a rating of 3.83 / 5 vs Zoho Desk which has 1642 reviews and a rating of 4.50 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

3.83 / 5 (12)

4.50 / 5 (1,642)

Ease-of-Use

3.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

3.5 / 5

4.5 / 5

Functionality

3.5 / 5

4.5 / 5

Last Review Written

February 28, 2019

March 1, 2021

Pros/Cons

  • Pros

  • This very easy to use & help full for manage a/c. This app use any one very easily & any time & amy where.

  • powerful invoicing and revenue management functionalities based on charges fully integrated with NetSuite ERP (reporting on projects in every financial report) large automation possibilties

  • Cons

  • standard forms overloaded more reports required (especially on resource utilisation)

  • We found it had slow/poor performance. It was very buggy and the reports were lacking. They could contain more detailed information.

  • Pros

  • It's really easy to use and with a great price.

  • This software is very easy to use. The new format released looks nice and handles our support needs in a very seamless manner.

  • Cons

  • Initially, UI was confusing. Gets a little time for initial setup. Once the setup is done, it becomes easy to use.

  • With the simplicity of Zoho Desk came a lack of more advanced tools. Otherwise, no complaints.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

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8 Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux