Great for tracking employees who work in the field! Easy to install and use on smart phones.

GPS tracking, Accurate time keeping, Ability to look back and refer to jobs worked on.

Pros

I really like the GPS tracking capability on timesheets.com. It helps to verify accuracy of where our guys clock in and out when they are in the field. It was very easy to install on their smart phones and they do not have any problems using it. It is very straight forward. Another great feature is the reports that can be downloaded - good for printing timesheets. Also, customer service is great! I've only worked with rep since we've been using the app (September, 2016), but she is very helpful in answering my questions. If she doesn't know the answer, she always gets back to me after researching it with her technical team.

Cons

We would like to use the Customer module of the app for our jobs, but our guys cannot assign a "Customer" to their day through the app. As a work around, we have utilized "Account Codes" and "Notes". The guys will chose the job name using an "Account Code" and in the "Notes", they will indicate the work that was done on that job for the day.

What a flexible tool for tracking employee time

Our prior time recording system was so difficult to use and had hard and fast restrictions about when time must be recorded that my employees were frequently not getting their time in. With Timesheets I have no more complaints from my employees about how bad the timesheet software is to use and no more excuses for not getting their time recorded. It went from being one of my biggest headaches to one of the easiest administrative tasks of the week. My CPA is happier with this software as well.

Pros

The software is very flexible. My employees can use the clock functionality to compute their time or they can manually enter their time after the fact. I am notified about manual time entries and I am able to review everything entered before approving. Employees are happy with the software Rollout was very easy and the support from Timesheets.com for the rollout was great

Cons

When reviewing and approving time I feel like it is not as obvious to me of what the necessary steps are when something is unusual. It always works out, but it should be a bit clearer.

Excellent and prompt customer service!!

Again - customer service is the BEST!!! Never had a bad experience. Everyone is friendly, helpful, and prompt!!!

Pros

Ease of use! Very user friendly. I love that someone is always available by chat to answer my questions. Never have to wait, and they walk me through the process. Very friendly!!

Cons

There really isn't anything I would change at this point.

Timesheets

Overall information is easy to find and see what and when you were at work

Pros

Clock in and out easy, dates and times you work at easy to find, adding PTO is ok - but it would be nice if you could put in PTO at 1 time (ie - you are going to be out for a few days) in stead of having to do it one day at a time

Cons

If you are having issues and need to change your clock in or out time - ie computer issues or forgot to clock in or out. Changing your time is not user friendly and not easy to do. Sometimes it wont let you change it at all

Perfect for tracking your time for various clients, including interuptions.

Excellent product and training was perfect.

Pros

To be able to track time with timer and simultaneously pausing for interuptions like phone calls or emails

Cons

Nothing yet. Perhaps I will find something lacking eventually, but not yet.