Exelare Software
Exelare is a cloud-based recruitment and applicant tracking solution that provides users with tools to find, engage and track potential job candidates. The solution provides mobile apps for iOS and Android. Role-based account management and automated alerts generate regular updates to recruiters, managers and administrators on what they need to know. The customizable live search and deep resume harvesting features keep all searchable candidates within reach.
Exelare helps users modify application workflows, automation rules, field lookups and user interface to fit organizational needs. Dashboards and reporting feature provides information into process ROI.
Additionally, Exelare features a module for sales tracking and customer relationship management (CRM) in order to stay up-to-date with clients. Other features include candidate management, resume parsing, pipeline management, email marketing and team calendars.
Pricing is per user per month. Implementation, data migration, training and support are included with license purchase. Support is provided via knowledge base, community forums and online ticket.
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Dashboard -
Candidate profiles -
Candidates -
Job profile -
Universal search
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10
31 Reviews of Exelare
jasen from iBridge Solutions, LLC
Specialty: Staffing Agency
Employees number: 51-200 employees
September 2018
September 2018
Current Exelare user
Pros
- willingness to customize to your workflow
- chrome extension to easily import LinkedIn profiles
- very attentive support (although offshore)
- integrates with common VMS like Fieldglass and Beeline
Cons
- not particularly intuitive interfaces
- mobile app is hit or miss
- custom reports seem to miss activities for tracking
Paul from Impact
Specialty: Recruiting Agency
Employees number: 2-10 employees
June 2018
June 2018
Big learning curve
Pros
Locating candidates is quick and easy. The software can be customized. The price is fair and the application tracking system works well.
Cons
Posting jobs could be improved but it still works fine. There is a big learning curve. Parsing could use some improvement as a good amount of information can be lacking. Has a dated appearance.
Jasmin from Placement Expert
Specialty: Recruiting Agency
Employees number: 2-10 employees
February 2018
February 2018
A good ATS system with very poor support for Indian client.
Pros
It is a very well designed ATS software and can also be hosted locally for fast functionality. even thought it is locally hosted, if you have static IP to your server, you can actually access and use software from anywhere. They also have mobile app, which i suppose yet to get more developed.
Cons
Support is almost not available.
Their owner does the support by his own. He does not pick calls in day time at all, since he works in night (probably focusing other part of world). Generally if you have problem in system today, it will get resolved in about 3 to 10 days time. . Even sometimes MOST URGENT issues takes about 1 or 2 days time to get resolved.
Out of this, we many times observed that we had to work with ATS system even though we have one. Since it was not working that day and we had not one to support.
Ismael from Healthcare Staffing Professionals
Specialty: Staffing Agency
Employees number: 51-200 employees
October 2017
October 2017
Great Customer Service
Pros
The thing that I like most about Exelare , is how easy it is to search for candidates. They allow yo to search for candidates in real time
Cons
They are not many things to complain about Exelare. One field where they can use improvement is the way jobs are posted into our website
Quentin from NewGig Recruiting
Specialty: Recruiting Agency
Employees number: 2-10 employees
October 2017
October 2017
Fantastic. It's a great system and they respond to any questions/issues immediately.
Pros
Easy to use, intuitive, does everything we need. Customer service is quick and eager to get issues resolved
Cons
We communicate quite a bit through email and the email "theme" system is not very robust. Any changes need to go through the Exelare service team. I would like to be able to create, revise and modify the email themes as needed.
Lindsay from elite Human Capital Group
Specialty: Recruiting Agency
Employees number: 11-50 employees
February 2017
February 2017
Great Foundational TS
My organization wanted to step away from Excel based trackers to a more uniform ATS. With restrictions on budget and having different recruitment models under one roof, the customization of this product was ideal. It took some time to work out internally what customization details suited us, but it brought our organization to the next level! We are now able to have more accurate and automated reporting, store candidate related documents in a single solution, and have the ability for the client to have access. We do have a 'wish' list for the future and work with the team for questions.
Pros
Customization options for the product to meet any need whether for a Staffing model or a single client, easy to add additional sources and statuses, reporting options are great once the platform is set per use of organization, options to attach documents/resume to an individual's profile, and support is a phone call or tutorial video away!
Cons
The ability to customize can take time and an additional investment to cater to how you would like it set up regarding standard subjects and like. When sourcing through candidates from the 'Job', once you make a change to a candidate the system, currently, will automatically start you back at A vs. where you left off. Is not compatible with all sourcing sites in order to automatically import at this point so can take a time to manually import the select group of candidates to adds to administrative type activities.
Kris from Elite Human Capital Group
Specialty: Recruiting Agency
Employees number: 11-50 employees
February 2017
February 2017
Good Datatbase for sourcing, more to be desired if used for several accounts at once
I think my title pretty much sums it up. If you use Exelare for one client, it is a great database. However, when working on multiple client accounts, it would be helpful to have one login available and then see very database you are tied to for ease of use.
Pros
Dropboxes!
Cons
How information (or lack there of) parse over
Lindsay from Elite Human Capital
Specialty: Recruiting Agency
Employees number: 51-200 employees
February 2017
February 2017
Sr. recruiter
This product has grown on me in the past few years but still lacks reporting and also isn't fast at uploading your resumes ...lots of button clicks
Naomi from Elite Human Capital
Specialty: Staffing Agency
Employees number: 11-50 employees
February 2017
February 2017
Good value, not easy to use
Overall, this ATS will get the job done. But learning the system has been a huge learning curve, much larger than anticipated or promised. The UI looks a little dated too.
Pros
It's very customizable & there is the capability for the end user to edit & change some fields.
Cons
Reporting is difficult to get your arms around. The logic of this system doesn't work like most ATSs & there's been some difficulty understanding the difference between "Potential" and "Received" candidates in our workflows.
Also the data transfer from our old ATS to this one did not go as smoothly as planned. We were told that the linking of candidates & contacts to companies & jobs would happen a day or 2 after the data loaded. Some of the links did generate after the fact, but we're still going in months later & re-linking things.
Amanda from Precision Resources
Specialty: Recruiting Agency
Employees number: 2-10 employees
October 2016
October 2016
Cost Effective & Efficient
This system is the best cost effective and efficient way to keep track of your candidates while keeping great notes and comments for yourself, for future conversations. I work for a 10 person recruiting agency and other systems are extremely pricey & do the same job.
Pros
record keeping & hot book keeping
Cons
Not a system for a huge corporation
Advice to Others
to always write detailed information for each conversation you have with a candidate for furute conversations. I have found many times that a candidate's story ir excuses change but if you keep detailed records, you can over come those right away.
Shailendra from NIIT
Specialty: Staffing Agency
June 2016
June 2016
Great Product! Excellent Customer Support.
Likes Best
Exelare has worked out really well for us in more ways than we had initially thought. It's easy to use, can be customized to your needs and is supported by excellent customer service that has very few parallels. Besides, it's reasonably priced!
Exelare has become the backbone of our recruiting operations and has helped us make our operations completely metrics driven. It's customer service gets five stars for technical support and training. The software is great and is very much at par with the well known names like Taleo or Bullhorn and I hope that in the near future the company will make it a bit more flexible for the users to customize it.
Likes Least
Easy of use, simplicity of the application itself, very metrics driven, excellent response time on technical support.
Recommendations
Please look at this software before you look at big brand names. Competitive rates, customer service and how flexible the company is willing to work with you is all very important.
Tim from Arevo Group Inc.
Specialty: Recruiting Agency
May 2016
May 2016
Exelare - Best in Class
Likes Best
This is a powerful ATS that has delivered what is promised and met 100% of our pain points. It is dependable, efficient, totally customizable and the support team is responsive and knowledgeable.
Likes Least
I think this vendor is outstanding and allows our team to be ultra efficient. There is one feature that is in development however I get to offer suggestions to the development team and they are responsive.
Recommendations
Identify what you want from the software (hit list) and during the demo, it will be explained in detail.
Ken from X Factor Placement
Specialty: Recruiting Agency
May 2016
May 2016
Fantastic CRM!
Likes Best
Every CRM has its strengths and weaknesses, but overall Exelare provides all of the functionality I need to perform at a high-level as a technology recruiter. I've compared it to quite a few others out there and although some solutions have some bells and whistles that look cool, as recruiters we tend to do the same things day-in and day-out and frankly Exelare just seems to perform most of these functions simpler and more reliably than most other CRM's. They also continue to improve and innovate constantly, and a lot of it is driven by customer feedback which I really appreciate, and their customer service is consistently spot-on with very fast response times. Overall I love the solution and I'll be sticking with it as long as I'm in the recruiting business.
Likes Least
If I were giving this review six months ago I would have said that their Outlook integration needs to be improved as well as the process for parsing information scraped from a LinkedIn profile, but both are currently being addressed with production releases happening in the next few weeks (I've seen the beta for one of them), so they've been very aggressive about responding to their users' chief complaints.
Recommendations
There are competitive CRM's out there that offer some bells and whistles that Exelare doesn't have, but I would encourage you to think through what you do on a daily basis as a recruiter and match that up with the solution that's going to make that as easy as possible. That's what I did and the conclusion I came to is that none of the other products facilitated my daily tasks as well as Exelare did.
GAry from TeacherJobs
Specialty: Recruiting Agency
April 2016
April 2016
Exelare is Amazing!
Likes Best
I've been using Exelare for two years. The software an a amazing product that is easily customizable and easy to use. On top of that, the customer service is the best I've ever experienced with any company...always responsive to my questions and customizing requests. They make sure they understand my goals and always exceed my expectations.
I Highly Recommend Exelare!
Likes Least
There is nothing not to like. Exelare is a great software product.
Recommendations
Exelare is quite easy to use, the company provides outstanding service, it is a great value.
Jeff from Stratacuity: Proven Scientific Placement
Employees number: 51-200 employees
April 2018
April 2018
Exelare has been instrumental in helping us scale and grow our organization.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Exelare provides a simple way to organize candidate data and customize process.
Pros
The searching functions and customization capabilities have been key for our business. You can do a ton of your own modification to the data so you can search and sort through important fields to help find what you're looking for.
Cons
Remote capability and Mac support are somewhat limited. Due to our customized use of the system it's hard to use it on a mobile device for anything but looking up contact info.
John from CommTech Services, Inc
March 2018
March 2018
Decent system for the price.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
The price is affordable. It is well organized. Looks nicer than a lot of the competition. Good outlook integration for email. Resume parsing is accurate. You can source multiple sites (internal database + CB + Monster) under one search. Keeps everything organized under one package.
Cons
Lacks a lot of features compared to competitors. Web based version only works on Silverlight, so any browser that has been updated in the past 2 years will not run the application, if you use web apps via your browser to pull information for your SMS / Phone system plug in, it will not work. Lack of 3rd party integrations, you are forced to use their approved vendors (RingCentral or Skype can only be used for PC / Desktop phone calls. Some Canadian company I've never heard of for the SMS / Texting features, only can use DocuSign to digitally sign documents, Drip marketing is also only available through SendGrid, etc.) They have custom API access but in order to even see what that info is, or any documentation on it you need to upgrade to the per month plan. If you email there sales / marketing team about ideas, or if they are planning on fixing something down the road you will rarely hear back. No full custom automation, they have Database Triggers but nothing that sends and reply's to emails automatically via the app. You can set that up via Outlook but it hardly saves much time. You can add your companies branding to resume submitting, however it will not remove the candidates information. LinkedIn Chrome plugin hasn't worked in a long time. Requires A LOT of manual data entry for tedious tasks
Taylor from HCRC Inc
January 2018
January 2018
Fairly robust software at a very competitive price. They also have pretty good customer service.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
Easy to code candidates. Simple to make it specific to you industry. Easy to import emails and documents into the system. Easy to parse information from the web.
Cons
A bit hard to navigate some of the more complex things in the system. Seems like with a few changes the system could be even more robust and usable. There are some quirks that could be continued to be ironed out.
December 2017
December 2017
My experience has been very positive. I could tell from the first time I reviewed it.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
I am able to contact much more easily that any previous software that I used.
Pros
I like the flexibility to set up my candidate information so that I can search it which coincides with how I promote my business.
Cons
I would like to be able to script info on the candidate screen to allow me to more easily evaluate a candidate when I qualify them for a job.
Anthony from Read Recruiting Inc
Employees number: 1 employee
November 2017
November 2017
using the system on a regular basis has allowed me to use the system very easily
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Ease of use
Pros
being able to hold one email while sending another that was composed after the first one. Previous version would not allow this.
Cons
Having to save a Q note after I have written some notes. Some times I forget to do that and the message will disappear. The message should save automatically.
Jenny from Lear & Associates
October 2017
October 2017
Exelare is very user friendly. I use it on a daily basis to track my clients and candidates.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
Their training and support technicians are outstanding and quick to respond to their customer's needs.
Patty from The Staffing Exchange Inc.
Employees number: 11-50 employees
October 2017
October 2017
Returning customer - great experience with Exelare
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Sales
Support
ease in learning
Good management of information
Lots of details, added through parsing techniques, rather than manual entry...constantly evolving
Pros
Adaptable, ease of function and ease of learning.
Since joining, we have had a great experience, through sales,support, etc.
Our concerns and needs are heard and met with solutions or edits that meet our needs, and developed on a quick turnaround.
Training is on demand, and always met, for my growing team
Cons
Some things are still manual, and need to be edited and updated.
Initial set up seems to be more of an issue more recently.
Tim from ESF Careers (Engineering Search Firm Inc.)
Employees number: 2-10 employees
October 2017
October 2017
Exelare has vastly improved our ability to manage job orders and source and process candidates.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
It has improved the overall efficiency of the agency.
Pros
The Outlook integration makes it easy to add information to the database, be it a new candidate profile or important documents received by email. Exelare also makes it simple to organize information, review candidates, send messages and schedule interviews, and tract candidates' progress.
Cons
The mobile app is still weak and while the tools to post to online job boards are functional we've found it easier to continue to post directly to the vendors' sites using the customized apply links that let us know which board the candidate applied through and the recruiter assigned.
Janet from Cornerstone Medical Recruiting, LLC
October 2017
October 2017
In a word - EXCELLENT!!!
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
I researched different options for several years and then came along EXELARE!!! It was exactly what we were looking for at a very reasonable cost!!!
Laura from The Hill Group, L.P.
Employees number: 1 employee
October 2017
October 2017
Great customer service, easy to learn software
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
All of my data in one place. I like being able to dial and to email from the software as well.
Pros
This was easy to learn and easy to use. I like the fact that it is in the cloud . If my computer has issues, I can still reach my data.
Cons
Searching is tough. Also, the mobil software doesn't work with the Iphone updates. I wish that could be fixed.
Larry from Provision Systems, LLC
October 2017
October 2017
Always have a great experience with the product, and the service tech's
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
Very easy to navigate and many ways to do it. The product learning curve is very steep and you can quickly get it!
Cons
Outlook toolbar; wish you didn't have to login into it ever day to use it, it should initialize automatically.
Srini from SkGlobal
Employees number: 11-50 employees
August 2016
August 2016
Love the new candidate harvesting feature
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Over the alst year I have seen so many new updates in Exelare. I really love their new sourcing tool, it allows you to either review and add the resume, or schedule or auto add. Our recruiters are loving the feature. Also, earlier lot of our DIce monthly views were left unused. Now, we are making sure all the views are used up.
Also, I love their new LinkedIn integration. It allows you to directly open up contact from LinkedIn website.
Their new resume comparison feature is very useful too. If you are looking for an effective easy to use and quick system. Then you should certainly try Exelare.
Also, our database size is about 500k records. Even with that kind of load searching opening candidates is pretty quick. Love their live search bar, awesome a great product supported by great support team.
Pros
Ease of Use
Great useful features
Their static views allows segregating data very easily
Great impeccable customer support
Response: cBizSoft, cBizSoft, Inc.
Date: August 2016
August 2016
Thank you so much for the kind review Srini! Many of these features are based on feedback from you and our other clients. We have a ton more planned this year as well! We look forward to continuing to support you and your team!
Randall from Midwest Recruiting
Employees number: 2-10 employees
June 2016
June 2016
Best ATS We Have Ever Used!
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
I have used several ATS systems over the years, some very expensive and NOT user friendly. Exelare is very user friendly and fairly priced. We were pulled away with a lot of hype a year ago, it was a mistake to leave Exelare, we returned as soon as contract was up, we wont leave again!
Pros
Customer support is fantastic and there is no delay in them responding to our needs. Price also a Pro: But ease of use is why we keep it!
Cons
Really cant think of any
Advice to Others
The ability to put applicants into the database from our outlook is fantastic! Other ATS systems are not near as accurate from our experience.
Response: cBizSoft, cBizSoft, Inc.
Date: June 2016
June 2016
Randall, we are so excited to have you as a client again and look forward to a long and successful partnership! Thank you for the kind words!
Prasanna from Intone Networks Inc
June 2016
June 2016
Good ATS
Ease-of-use
Usability
Product Quality
Quality
Support
Easy to learn and understand
Response: cBizSoft, cBizSoft, Inc.
Date: June 2016
June 2016
Thanks Prasanna, we have enjoyed partnering with you and your team!
Laxma from Adeptech Systems Pvt Ltd
May 2016
May 2016
Excellent
Ease-of-use
Usability
Product Quality
Quality
Support
We've been using Exelare for one year. The software an a amazing product that is easily customizable and easy to use. The customer service is the best We've ever experienced with any company...always responsive to our questions and customizing requests.
We Highly Recommend Exelare!
Response: cBizSoft, cBizSoft, Inc.
Date: May 2016
May 2016
Thanks so much for the kind words Laxma! We are very happy to serve you as a client.
Blain from NPPS, Inc.
April 2016
April 2016
Industry leading recruiting software
Ease-of-use
Usability
Product Quality
Quality
Support
April 25, 2016
To whom it may concern:
I'm writing to offer my strong support and professional endorsement to cBizSoft and their premier product, Exelare. NPPS, Inc. has been a happy customer of cBizSoft for over four years.
Since my original exposure to cBizOne (Exelare's predecessor) in 2011, I have been and I still remain extremely impressed by the product. In addition to having an excellent product, cBizSoft offers a Support staff that is genuinely interested in the success of their client companies and will go beyond expectations to ensure that whatever the request, their client is happy. When shopping for Recruiting Software, we test drove numerous systems, some at a significantly higher price point. We focused on Exelare (then cBizOne) for the ability to customize the look, feel and function. We are extremely happy with our choice and appreciate all that cBizSoft has done to help us become more profitable over the past four years.
Exelare is great recruiter-specific software made by developers that understand recruiting. As a candidate-driven recruiting agency, NPPS does not operate as a lot of agencies do and have asked the support staff at cBizSoft to make numerous and sometimes significant customizations to the software itself over the years. Not only do the good people at cBizSoft stand ready to fix any glitches that might come up, they are also more than willing to go above and beyond expectations when we've needed a new form or even by collaborating with our developers to help perfect our website. With the release of Exelare, we are happy to be able to log directly into our database from anywhere. The mobile app can literally give us access to important contact information, notes, etc. at the touch of a smartphone screen from anywhere. Exelare's Support Staff is very personable and helpful. Typically when we request a customization or even when they are overcoming the occasional technological gremlin, we can count on it getting done quickly and affordably; the two most important considerations for a business.
Response: cBizSoft, cBizSoft, Inc.
Date: April 2016
April 2016
Thanks so much for the kind words Blain. It is of course or pleasure working with you and NPPS!
Kiran from Gallant Global
March 2016
March 2016
Fast customizable easy to use solution, 5 star support
Ease-of-use
Usability
Product Quality
Quality
Support
Simple easy to use solution. Both our sales and recruiting teams love to use. Easily categorize group the data for targeted marketing.
Also, love their Outlook integration and candidate sourcing feature. It is saving ton of time for our recruiters.
Cons they do not have on-boarding. But looks like they are working on On-boarding. Their support is one of the best. I have been in the business for 15 years. These guys have a good rock solid product and a great support team to back up.
Last but not the least, they allow customizing software, screens etc.
