About Jumbula

Jumbula is a cloud-based registration tool suitable for businesses of all sizes in a variety of industries. Features include online registration and payment options, marketing and communications tools and admin dashboards.

Users can configure registration forms to meet the needs of their organization. Clients can register for multiple events and pay for them together. Users can also provide clients with supplemental information such as waivers, offers for additional services and various discounts. Payment methods include PayPal, credit cards, cash and e-checks.

Users can edit coupons and offers as needed, as well as restrict enrollment based on age, grade and gender. Class capacities, waitlists and forms are all configurable. Communication tools let u...


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Supported Operating System(s):

Web browser (OS agnostic)

49 Reviews of Jumbula

Average User Ratings

Overall

4.80 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(41)

41

4 stars

(6)

6

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 49 results

October 2019

Andres from Sing and Speak Spanish

Verified Reviewer

Company Size: 11-50 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Use for after school language program

This application was transformative for us and took us from old school to new school in just a few months. We like having our registration held centrally and being able to export it in many different ways. Now that we have a nice setup, next year the effort to setup our new school year registrations will be one forth the effort.

Pros

The application is more robust than I had imagined going in. We use the customized registration forms and an integrated webpage that sits within our corporate site for each of our 40 schools and 100 classes. This seamless workflow has worked really well to register around 800 participants. Integrating Stripe for payments was easy. We use templates for our automatic confirmations and manual confirmations. Adding staff and giving them a view to our rosters through the mobile app is much better than our previous manual paper system. The registration period is full of non standard issues with families. And to make up for that, we are able to edit a registrants content or add a new registrant manually. I took my time setting up our system over the course of 2 months but you will need a solid month to do it right. Along the way, the support staff has been very responsive and has made enhancements to their software in places where I found issues. I am happy with our purchase so far as I found that I was glued to the dashboard where I could view our realtime registration status through our critical registration period.

Cons

1. There is some quirkiness with the menu clicks that expand or collapse views. 2. The mobile app is new and the data flow from the back end to the mobile app is not robust yet. It needs another release to fully remove our reliance on paper rosters. 3. Some users complained about the registration process when trying to go to the webpage on their phones so I don't think the website is mobile responsive.

Reasons for Choosing Jumbula

I did a thorough comparison to 6 other products and went through demos and trials with all of them. Each had its advantages. But we chose Jumbula because it offered a low monthly set cost and it had the largest set of functionality. A key aspect was the mobile attendance app that our teachers could use as we tried to leverage the central administration of our user data to our teachers and move away from paper rosters.

December 2020

Tina from Foreign Langauge for Youth

Company Size: 11-50 employees

Industry: E-Learning

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2020

Flexible and Customizable

Great! They were always prompt in answering email and phone calls. Our onboarding specialist, Ignacio, is very approachable and makes asking questions, training our staff or trouble shooting easy. The platform is easy to use, and there are lots of tutorial videos and articles to guide you through learning their system.

Pros

This software had the properties we needed to sell our program the way we wanted to. We have multiple registration periods a year, and we are able to sell our classes and future classes at the same time - while offering additional merchandise at the time of purchase.

Cons

We wanted to be able to create reports in a more customizable way than is currently available. However, the Jumbula team is very open to suggestions on how they can make their product even better. We felt very heard and are sure that their ongoing enhancements will work out any issues we are currently having.

Reasons for Choosing Jumbula

We chose Jumbula because we were able to set up our registrations in a very custom way. Also, the cost of Jumbula was much better - and had a monthly subscription option instead of only a per-transaction fee. Another big selling point for us was the email campaign features. We really loved that their system auto removes duplicates and that parents can unsubscribe directly from the email they receive and it gets stored in our mailing lists.

Reasons for Switching to Jumbula

We wanted to be able to hide a class registration from the public - and invite only current students. They did not have that capability. 6Crickets also made it fairly clear that we did not own our customer's information, which we didn't like. And lastly we wanted to be able to sell multiple (future) blocks of classes at one purchase instead of parents having to re-register. Again, 6Crickets did not have that capability. They also were not very transparent with their Marketplace enrollment.

August 2019

Brandy from Kaleidoscope Discovery Center

Company Size: 2-10 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

Works Perfectly for our Organization

The support from the Jumbula staff has been unmatched! There have been several things I've had to learn new, however my support team has been available every day I needed help. It has been a farly

Pros

We absolutely needed this in our business! We're a not for profit that previously used Google Forms for registration. Not only has this streamlined this process and saved me about 20 hours a week, but has made it less frustrating for us and added many, many features that we didn't have previously. Plus, the subscription fees have

Cons

There is quite a learning curve to this software. We have a transition and I now have to train the new staff. There are a few bugs in the software as well- however as I bring them up to tech support, they are addressed.

Reasons for Switching to Jumbula

It was ineffective and took too much staff time.

January 2021

Lyndsay from Noblesville Methodist Preschool & Parent's Day Out

Company Size: 11-50 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

January 2021

Registration Made Easy!

I am using Jumbula for my preschool registration. We are a private preschool that registers approximately 200 familes in 12 different classes. I was able to easily set up all of my class offerings in a user-friendly manner. I did not have one issue with my registration launch. Not one family had to ask me how to use the software. I am SO impressed. I cannot recommend this software enough!

Pros

This software was intuitive and user-friendly. As a first time user with limited computer proficiency, I was able to navigate the system and set up my registration. The parents loved the simplicity and ease of use. It was easy to add promo codes, pull reports, and monitor capacities. The drop and drag for the home site was awesome!

Cons

There are a few words here and there that I would not have known what they are without my original demo.

Reasons for Choosing Jumbula

Ease of use, low cost, fits my needs

Reasons for Switching to Jumbula

Eventbrite changed their platform (and therefore my registration page) WITHOUT TELLING ME. I was unable to sell my products for over a week without knowing because there was no communication of their switch. They wanted me to rebuild my form. Instead of starting over with them, I started to search for another system. I had families constantly registering for the wrong classes because they couldn't understand the order form. It was not meeting my needs and the customer support was poor.

February 2020

Karina from Make 555 LLC

Company Size: 2-10 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2020

I love the Jumbula team

When I first contracted with this company, I was focus on a couple of particular solutions in a cost efficient way. As things progressed, we ended up solving a lot more at no additional cost. Just it was there. I have a second business and I had no doubt to jump once more and use the same system for that other business as well.

Pros

I appreciated the support during the training and setting up process, but the best has been the positive feedback we’ve received from parents regarding the easiness of the registration process. When parents tell you how smooth this system (Jumbula) was compared to others around, that praise seriously confirms you made the right choice.

Cons

A few more features could be added for mailing campaigns but I know the Jumbula team is already working on it.

Reasons for Choosing Jumbula

Price-benefit relationship, much direct and focused customer service.