Bomgar vs dualmon

Bomgar has 1501 reviews and a rating of 4.59 / 5 vs dualmon which has 80 reviews and a rating of 4.64 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.59 / 5 (1,501)

4.64 / 5 (80)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

5.0 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

September 28, 2020

August 17, 2020

Pros/Cons

  • Pros

  • Great product and easy to use. There was no need to have over complicated software installations or additional steps needed. Very straight forward when using the product. Mobile support was great.

  • It was very easy to get used to this software and it helps a lot for secured support. I recommend it!

  • Cons

  • I think that the product is very good and works well in our organization but the price is too high.

  • The software is somewhat difficult to configure. The sysadmin training is fantastic, so a very minor quip.

  • Pros

  • It is very easy to use and priced just right. We are a small company, and couldn't afford the competitor. You are perfect.

  • This software Rocks!!! Some of my users are computer handicapped so having them install and run the software is a no-brainer and it make me happy that it is so simple.

  • Cons

  • The only feature missing from DualMon is multiple window control.

  • Had some issues with the software running on non-admin accounts and it not being able to show not admin stuff (access screens, etc) but we worked that out.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux