Podium vs ReviewTrackers

Podium has 381 reviews and a rating of 4.45 / 5 vs ReviewTrackers which has 128 reviews and a rating of 4.63 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Podium

ReviewTrackers

Add to compare

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.45 / 5 (381)

4.63 / 5 (128)

Ease-of-Use

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

Functionality

4.5 / 5

Last Review Written

March 3, 2021

August 17, 2020

Pros/Cons

Pros
The ease of use is great, I love taking the conversation from the website to texting, and it's great for that. It also makes it pretty easy to request reviews, and so that is great.
Easy to use. Love the ability to assign conversations to me so I can seamlessly start answering questions and making appts with customers

Cons
Set-up was easy however it took use a while to get everyone to use the program as intended. Took a little while to set-up.
Sometimes the home page can glitch, but it's always resolved momentarily.

Read all user reviews

Pros
I love how easy it is to filter reviews, whether by company, stars, or platform. The interface is extremely easy to use. The support is fantastic and will get back to you in a timely manner.
The software is soooo user friendly! We love it

Cons
Reviewtracker is working great but there interface was a bit hard to inderstand for us.
The customer service could be better and the analytics platform could be a bit more sophisticated. But overall, I think the bag for your buck is good with this product.

Read all user reviews

Pricing

Pricing Range

Product Demo & Screenshots

Explore product images

View all images

View all images

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2020

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Popular Podium Comparisons

Podium vs Hootsuite

Podium vs Sprout Social