Dashboard
Supported Operating System(s):
Web browser (OS agnostic)About Reviewninja
Review Ninja is a cloud-based review management solution designed to help businesses monitor their online reviews. It is suitable for small businesses in a variety of industries.
ReviewNinja supports review generation and monitoring on Google, Facebook, Yelp, Foursquare, TrustPilot and other review platforms. Users can send emails and text messages in bulk that prompt customers to leave reviews.
Customer information can be added in bulk, and users can view lists of customers through the dashboard. ReviewNinja supports businesses with multiple locations, and users can view which reviews were left at specific locations.
Support is offered via email. Pricing is per month.
3 Reviews of Reviewninja
Overall rating
5.00 / 5 stars
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December 2019
Prashant from DHAT
Company Size: 51-200 employees
Industry: Medical Practice
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2019
GI review
Pros
This software helped me get over 80 online reviews for my practice. Great software
Cons
Only problem is that you cannot resend a text to a patient for repeat office visit
December 2019
Joseph from Southwest Regional Wound Care Center
Company Size: 11-50 employees
Industry: Medical Practice
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2019
Review Ninja Rocks!
Patients usually wont take the time to review if there is a bunch of steps to follow. Review Ninja solves that problem. Getting a 5 star review is just simple clicks away through text or email.
Pros
Ease of use. Makes reviewing my business very easy for my patients. Easy to enter patients into the software.
Cons
Needs an app for mobile use next. Would be able to enter patient information in the rooms in real time.
December 2019
Eric from Southlake Pain Center
Company Size: 2-10 employees
Industry: Hospital & Health Care
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2019
Reviewninja
Pros
This software has easily allowed me to generate more reviews than I normally would by sending links to patients and directing them to the appropriate review sites. Easy to use.
Cons
It self selects against only positive reviews, potentially skewing the true results of an organization.