About Apple Pay

Apple Pay offers a secure and private way to pay for goods and services through iOS apps. Users can provide all payment and shipping information with a single touch using Touch ID.

Instead of using cash or cards at checkout, Apple Pay enables users to hold their iPhones over near field communication (NFC) terminals to make secure payments instead of using cash or cards at checkout. The solution is an NFC-payment system that is characterized by an anonymous and single-use token system that keeps credit card data completely secure.

Apple Pay uses third-party apps for managing items such as gift cards, boarding passes and movie tickets. The solution is suitable for both small and medium businesses, however it requires iOS 8.1 or above and an iPhone 6S, i...


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Supported Operating System(s):

Mac OS

274 Reviews of Apple Pay

Average User Ratings

Overall

4.72 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(219)

219

4 stars

(42)

42

3 stars

(9)

9

2 stars

(0)

0

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 274 results

December 2020

REBBIE V from Beauty Meets Fabulous LLC

Verified Reviewer

Company Size: 1 employee

Industry: Consumer Goods

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Apple Pay what can I say....

Apple Pay has been a lifesaver in my business....When i'm on the go and I need to make purchases fast safe and secure I tap my phone and apple pay is always there. This I believe is one of thee best things that apple could have came up with because you can send and receive money so easily from your contacts and like I said I love the tap of your phone feature. Apple definitely made this with the people in mind.

Pros

The program is easy to use it functions well ...easy to link your debit card send and receive money.

Cons

I love apple pay I have no complaints when it comes to it.

March 2020

Sam from Sam Houk Creations

Company Size: 1 employee

Industry: Computer Networking

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

March 2020

Apple Pay Review

I love using Apple Pay. I use it whenever I possibly can if it is available.

Pros

I love that Apple Pay is available for us to use. The payment software is easy to use and secure for all your transacting needs.

Cons

The only issue I have with Apple Pay is that is it not offered at every possible venue so I still need to carry a wallet.

Reasons for Choosing Apple Pay

It is natively available for iOS users and more secure than the rest.

Reasons for Switching to Apple Pay

You can’t use android pay on an iPhone or on a MacBook

April 2019

ELMAHDI from Astoria Values Inc.

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

April 2019

Apple Pay simply does not work

It has been an unmitigated disaster. Apple Pay took 9500 of my money. They did NOT complete the transfer in the way it was supposed to have been completed. Then, adding insult to injury, they suspended my account and told me I could not get any information for at least 3 Business days. This was done despite the fact that all accounts used were in my name and I have excellent credit. The problem resulted because the transfers showed up as ACH transfers instead of Apple Pay iPay transfers. This happened through no fault of my own, as there was no option to choose the 1% method instead of the regular useless ACH. This problem is not just a problem that I have, it is a problem that anyone who tried to transfer funds without the version 12 would have experienced. Instead of apologizing and understanding that this was generated by their error, they did the exact opposite and penalized me, the customer even further. To date, I still have not gotten my 9500 dollars back. They claim it will take another 2 business days to complete their review. They also claim that this happened because of a computer glitch that detects unusual activity. They referred me to the TOS where they claim that I gave them permission to hold my money for 3 business days, but nowhere in the TOS is the word three business days available. These people are simply incompetent criminals

Pros

Nothing. It simply does not work. They extort money from customers and do not send them the way that they are supposed to. They lie and cheat and they do not reply to customers with respect or even the most basic courtesy. I have nothing good to say about Apple Pay.

Cons

The software as version 9 caused customers like me tremendous problems. I tried to transfer $9500 from my Apple Pay to my Ameritrade account. This transaction should have been instantaneous and it was promised as being an immediate transaction. This is why I tried to use the service. This was a mistake. The transaction instead went through as a regular ACH transfer. Using Apply Pay for ACH simply does not make sense as they are far inferior to a standard bank. Apple Pay does not insure your money nor are they even able to give you something as simple as a receipt proving the transaction has been made. Contacting them is a nightmare and if you manage to get anyone on the phone, rest assured that they will be ZERO help and will simply repeat what representative, a guy being investigated by a number of regulatory agencies including the department of justice tells them to say, "we are the highest authority". This is what they tell you if you ask them to speak to a supervisor. More importantly, not only are they useless, but they are rude to boot! The fact that version 9 (prior to version 12) causes so much damage to the average customer is a technical nightmare. I have no idea what the newer version 12 does, because even though I downloaded after my issues started, at that point my Apple Pay account had been suspended and my money has been in limbo for the past two business days including the weekend. Horrible system.

November 2020

Mohamed from ADVETI

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2020

Easy, safe and tracking your expenses became much easier

Easy and safe

Pros

Its very easy to use, add credit card to the wallet, confirm with your bank then it will be available all times without the fear of forgetting where your wallet is or where your credit card. Since we are usually mobile all times, Apple pay will make it easier to pay everywhere and make your credit cards safe without losing it.

Cons

Some banks still didn’t activate the service. I have to wait until it is available. The app is recording every payment, but it could have filters to categorize payments to be easily tracked.

March 2020

Nathan from SYED Fitness

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Amazing quick payment method

Pros

The product is very easy to use and makes running my business easier

Cons

Shipping addresses sometimes seem to get confused. But super rarely.

Reasons for Choosing Apple Pay

Quicker and easier on my iphone and/or apple watch