Booksy Software


 

Booksy is a cloud-based appointment booking solution for hair stylists, barbers, salons and spas. It offers appointment scheduling, calendar management, online payments and marketing management functionalities within a suite. Android and iPhone apps supported.

Booksy features two mobile applications: Booksy Biz for businesses and Booksy for clients. Booksy Biz allows users to manage appointments, customer communication and payments, while Booksy allows customers to book online sessions based provider availability and desired dates. The point-of-sale (POS) feature allows users to manage inventory and sales of services, packages and products.

Booksy also features built-in payment processing, which allows customer to make payments using their mobile phones. Users can track customer payments, revenues and profits in real time. Marketing management tools allow users to execute customer acquisition campaigns using multiple channels such as emails, text messages, mobile push messages and social media.

Pricing is subscription-based. Support provided via email.

 

Booksy - Booking management
 
  • Booksy - Booking management
    Booking management
  • Booksy - Business profile
    Business profile
  • Booksy - Calendar
    Calendar
  • Booksy - Client messages
    Client messages
  • Booksy - Photo uploads
    Photo uploads
  • Booksy - Social media
    Social media
Supported Operating System(s):
Web browser (OS agnostic)

52 Reviews of Booksy

 

Start your review of Booksy

Click to start
https://www.softwareadvice.com/retail/booksy-review/
Software Advice Reviews (2)
More Reviews (50)

Showing 1-2 of 2

James from Lowe's
Specialty: Other specialty retailer
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Used Booksy for over a year

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Ease of use. Very easy app to navigate. Type in the service you are looking for and your location. I love having the opportunity to book an appointment weeks ahead of time

Cons

I do not have anything negative to say about Boosky. It is very easy to use and navigate. The app is quick and intuitive.

Review Source
 
 

Rafael from Rafaels Quality Solutions and services
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

My experience with Booksy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Booksy was a very easy and understandng platform that offers what most platforms for buisness start ups don't is a free trial . The representative I spoke with was very thorough and very articulate with the way he explains to make sure I was able to understand the app . He also gave me tips and pointers for my business that really helped me out in the long run . I recommend anyone trying to sign up for a marketing platform or Booksy it's self to use him as their representative .

Cons

It's still not widely available to the public being advertised on television or anywhere that can volumize notice of this service

Review Source
 
 
 
Showing 1-20 of 50

Oumunique from Beautifully Unique
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

It did just what I needed

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The appearance, how easy it is to organize my schedule and clients

Cons

The cost, I had to make a decision based on my current business cash flow

Review Source: Capterra
 

Zahira from Zahira's Nail Design
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

3 years and counting...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Booksy makes my life less complicated. I love it!

Pros

I love that I don't have to stop between appointments to answer the phone or to look in my agenda . Booksy is my receptionist. All my clients learned how to use it and they love it

Cons

It doesn't have a waiting list. I'm constantly booked and sometimes my clients will ask me if I can call them if someone cancel an appointment if I Dont write a list I will always forget who ask for a spot as soon as is available . I will absolutely love if Booksy can manage to send a notification to a list of clients that set themselves up on a waiting list. ;)

Review Source: Capterra
 

Linda from HAIR COLOR BY LINDA
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

makes life all around easier for both the client and myself.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Booking new clients

Pros

The email that I received when a client has booked.

Cons

A few have said having trouble signing on.

Review Source: Capterra
 

Chris from The Healing Hands Group
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Excellent Convenient App

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I love the way that there is constant development, and improvement since i first joined 2 years ago.
The app has allowed me more room for quality time with clients, as customers can schedule appointments at their own convenience, without interfering with consultation sessions.

Pros

The app is extremely user-friendly and advances on a monthly basis.
The support is always friendly and very responsive.

Cons

Nothing really, as I said there are so many things still to come and to add, which is extremely exciting.

Review Source: Capterra
 

Carlos from Azeitona Estúdio Criativo
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Appointments made easy!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I had too many meetings in the few past months, my professional life was a mess. With Booksy I coul finally manage everything.

Pros

Well, here we got a pretty simple an useful app. Extremely easy to use, very efficient. It got my life all scheduled.

Cons

The app have some bugs, but perhaps it's because of my phone. Nothing that really upset the user.

Review Source: Capterra
 

Juan from Best Auto Group Inc
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Use it all the time!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Have used it as a customer and love how simple it is

Cons

Cant really think of anything, maybe sync with google calendar would make it better?

Review Source: Capterra
 

Mai yer from Nails by MaiYer

August 2018

August 2018

Recently downloaded this app for my business. So far so good.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

What I like most about this is that my clients are able to set their own appointments. I also like it that it blocks the time needed so that I don't double book.

Cons

Well as of right now the only issue I did have was editing the services. I couldn't figure it out but once I messaged the rep, their quick response helped me fix that problem.

Review Source: Capterra
 

Maiyer from Nails by MYM

May 2018

May 2018

This app is good. Works wonderfully with scheduling my clients.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

What I like most about this app is that it was easy to use and not too much going on. It is a great app for salon users.

Cons

There isn't really anything I would say that is a con with is app. It's pretty self-explanatory all on its own.

Review Source: Capterra
 

Rodrigo from Asociación Civil REDES

May 2018

May 2018

Booksy is a perfect application that acts as a mobile diary

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros


ideal to keep your customers up to date, adjust schedules and not miss any appointments. It is really practical

Cons


The disadvantage is that since smartphones already have such diary, the consumer could not be so interested in the application

Review Source: Capterra
 

Oswaldo from Suministros Vallemares, C.A.

March 2018

March 2018

Book spa, barber and tattoos from one site

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Make appointments in one site.

Pros

Make appointments directy from the site 24/7. Easy sync with the mobile app for iOS and Android. Can use the location/GPS feature to find beauty suppliers near by.

Cons

Not phones updated. Sometimes got to confirm the appointments by phone call and the numbers of suppliers are not updated.

Review Source: Capterra
 

Victoria from Real Estate

February 2018

February 2018

Amaze with this app

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like to see the variety of business on this app don't need to google the business to see how good they are all you need to do is find a salon look at the reviews and book! Love it

Cons

Not much publicity people don't know what booksy is! Need to spend a little more money advertising so people know what this application is all about

Review Source: Capterra
 

keith from TRCA Barbershop
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Booksy has saved me so much time and helped me to put my career in professional prospective!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

it gave me more time to complete other business related tasks.

Pros

The simplicity in which it gives for my customers to use with and the sure convenience that it provides in regards to keeping my schedule in a timely manner

Cons

It doesn't let you singularly set your schedule or customize it once you set your schedule its locked every day sometimes you need to change up your hours and I don't see were you can do that.

Review Source: Capterra
 

Gino from American Dream Barbershop

October 2017

October 2017

Wonderful, perfect working app

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Text, email & notify clients directly from app regarding updates. Facebook integration, post pics, link to social media & 24/7 help desk

Cons

I have to change my hours of operation if I need to work late. On my old schedule system, I could open up an hour on my schedule instead of changing all of my hours. It's a pain because I have to remember to put it back to normal times or a client will be able to book in that additional time

Review Source: Capterra
 

Mary Jane from Bombshell Lash Lounge
Number of employees: 1 employee Employees number: 1 employee

October 2017

October 2017

Hands down, the best app for scheduling and graphics! Highly recommend!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

More clientele!

Pros

I love that my clients can book directly online and that they get reminders for their appointments! I love the gallery I can post of my work and that my clients can post reviews for all potential clients to see! It really allows me to put my best foot forward when trying to get new clientele. The customer service is spot on and they respond to your issues in minutes. Best app and customer service for the business owner!

Cons

I wish it had the functionality to allow me to create my own flyers. While I like the flyers they create for me, I would like to be able to choose templates for specials I might be having.

Review Source: Capterra
 


October 2017

October 2017

Surprised, but this is a very cool app!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is soooo simple to use! Scheduling a meeting or a visit has never been easier! The catalog of providers is growing systematically, so new services are added every week.

Cons

I don't really see too many disadvantages. Maybe lack of any real-time customer service- they could use that!

Review Source: GetApp
 

Robert from The Gentlemen's Barbershop

October 2017

October 2017

The only thing I have an issue with is location is always off.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Everything

Cons

I like the software but the only thing would be gps or location . It always brings up a different area.

Review Source: Capterra
 

Ruben from RGI
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

Very, very pleased.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The system is set up to do all work once client is in. I don't have check with anyone and no bookkeeping. Thank u so much.

Pros

I don't have to do any work once client joins system. The client is in full control, so they can schedule and cancel on their own.

Review Source: Capterra
 

Luis from Lou Da Barber

July 2017

July 2017

Super easy to use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

That i dont have to never use a pen or notebook again. It saves me time during work hours so I don't have to go back and book anybody they can do it on their own!

Review Source: Capterra
 

James from The Barber Club Mizner Studio

July 2017

July 2017

Booksy has made online booking easy! The app is easy to use and very customisable. Try it out!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like how easy it is to use. I also like that the customers can download the app. This makes doing business a lot easier.

Cons

I do not like that the client does not get a text reminder. Not all clients want to download the app.

Review Source: Capterra
 

Amanda from Transformations
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

Feel like some things could be made a little easier.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

An easy way to check my appointments from anywhere.

Pros

I like the pictures Booksy sends to post to our social networks. It's easy to get immediate contact with staff.

Cons

needs some bugs fixed. Changing an appointment date sometimes doesn't do that. Sometimes the site doesn't reboot right away and I end up having multiple appointments for one client in the same spot and then they get multiple reminders because of it.

Review Source: Capterra