CellSmart POS Software

CellSmart POS could be a great program with some abilities to customize and if the company will research their product and find ways to limit downtime and make it multi store friendly.

Pros

The interface is easy to use for employees taking payments and selling out items. Large buttons make it easy for someone who is new to learn. SMS customers to remind them to pay their bill.

Cons

Many issues with software going down for several hours on busy days. Issues with lack of customization of reports. Lack of ability to auto calculate profit due to lack of controls. Tax calculation was a big issue when transferring equipment from one store to another. Coupons worked but if I wanted to do a 50% off sale and then customer gets and extra 10% of the 50% price, there was not a way to do this. Items did not relieve from inventory when sold out.

I like the customer service and their willingness to respond to complaints.

Pros

It is very easy to train new employees to use this software.

Cons

Response time was not as quick as I wanted to have in a vendor.

It is a very convenient product to use.very intuitive and user friendly.Every step is self explanatory.

Pros

Easy navigation and intuitive.

Likes Best

I really like this Pos, it's simple to use it and have all what I need for the repairs.

Likes Least

I think it's perfect. Good Price and good Service together.

Recommendations

I recommend this software, because it's really easy to use it and the customer service is awesome.

Likes Best

the best pos for cell phone stores really simple to use. it reminds you about pending bill payments you have.

Likes Least

I like everything in the software but they need to work on integration of activation portal.

Recommendations

best pos system for cell phone stores and a very user friendly software

Likes Best

Repair tracking module is the best feature in the software

Likes Least

Not able to track employee performance in the way it should be so I can reward my employees based on their performance

Recommendations

if you have a repair store then you are looking for the best software

Likes Best

The POS Software is designed keeping Cell Phone Industry in mind and is up to date with the current trends of the industry!

Likes Least

There is not much I could say about this except that sometimes the response time for Customer Support (which is rarely needed) is longer!

Recommendations

If you have a cell phone store, don't waste your time here and there and go for Cell Smart POS because before switching to this I have tried a few before and Cell Smart POS is hands down the BEST in the industry!

Likes Best

Epay Integration, repairs module, and employee commissions.

Likes Least

Sometimes, it takes a long time to open up, and sometimes it freezes.

Recommendations

I would tell them to try CellSmart POS before trying anything else in the market.

Likes Best

It allows for use in many places, which is beneficial to reach as many customers as possible.

Likes Least

I don't have any major dislikes of this product. It works well for the applications that it is used for.

Recommendations

It is always good to shop around to see multiple products and evaluate the one that works best for you.

I have been using CellSmart POS for the past 4 years now, and it has probably been one of my best investments ever. I especially love features like "Customer text alerts" and "loyalty keytags" which have helped me generate more revenue and establish a strong customer base.

It's just simple and user friendly software that I am totally happy with.

This system is very user-friendly and easy to understand. I am able to manage my business better now that I have CellSmart. My customers love when we send them a text to remind them their bill is due. Absolutely great software.