Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.5 / 5
Value for Money
4.0 / 5
Customer Support
4.5 / 5
Functionality
4.5 / 5
Pros
"Fast and does all the job for a mobile phone shop. Rep is one of the best team members of this company. "
"Repair tracking module is the best feature in the software"
"the best pos for cell phone stores really simple to use. it reminds you about pending bill payments you have."
Cons
"I like everything in the software but they need to work on integration of activation portal. "
"most of portals complete integration still missing. but can still use epay or viday pop up browser window."
"Not able to track employee performance in the way it should be so I can reward my employees based on their performance"
CellSmart POS Reviews
Filter by:
December 2018
Zulfiqar from Wireless NWL
Company Size: 2-10 employees
Industry: Wireless
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
December 2018
very good and easy to use software
none i have been using the software for many years very user friendly.
Pros
The Ease of use and all the variety of features. simple to find difference in the profit/loss report
Cons
i generally really enjoy using the Cellsmart pos software i like the features it has and the ease of use.
December 2018
aftab from Euro mobiles
Company Size: 2-10 employees
Industry: Wireless
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2018
The best software
Please add employee profit and loss account so that each employee can be rewarded
Pros
Fast and does all the job for a mobile phone shop. Rep is one of the best team members of this company.
Cons
It has no text message for uk. This function will be best for uk.
July 2017
Jason from Computer Zone
Company Size: 11-50 employees
Industry: Wireless
Time Used: Less than 2 years
Ease-of-use
4.0
Value for money
2.0
Customer support
2.0
Functionality
3.0
July 2017
Functional for a single store business
CellSmart POS could be a great program with some abilities to customize and if the company will research their product and find ways to limit downtime and make it multi store friendly.
Pros
The interface is easy to use for employees taking payments and selling out items. Large buttons make it easy for someone who is new to learn. SMS customers to remind them to pay their bill.
Cons
Many issues with software going down for several hours on busy days. Issues with lack of customization of reports. Lack of ability to auto calculate profit due to lack of controls. Tax calculation was a big issue when transferring equipment from one store to another. Coupons worked but if I wanted to do a 50% off sale and then customer gets and extra 10% of the 50% price, there was not a way to do this. Items did not relieve from inventory when sold out.
December 2018
Jumil from Dr Iphone
Company Size: 11-50 employees
Industry: Wireless
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Value for money
3.0
Customer support
3.0
Functionality
5.0
December 2018
5 years already
Pros
Better control of inventory
Cons
More training of usage to managers of stores will be great
December 2018
Rabbani from Rana's Wireless inc.
Company Size: 2-10 employees
Industry: Electrical/Electronic Manufacturing
Time Used: Less than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2018
very easy to operate
Pros
text reminders to customers with there bill due. Bring customer back to your store. Also you can set goals for your employees.
Cons
most of portals complete integration still missing. but can still use epay or viday pop up browser window.
December 2018
Dion from Berry Link Cellular
Company Size: 11-50 employees
Industry: Electrical/Electronic Manufacturing
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2018
Definitely the best point of sale for electronics stores
Pros
*Repair management *serialized inventory management *commissions templates * easy to connect different store locations *tailored reports for detailed profit & loss, sales, products sold etc *customer tracking *easy to transfer stock between locations *regular updates *24/7 support *modern user friendly design
Cons
no cons with this software, worth every penny. there's nothing i can complain about with cellsmart pos
January 2016
Luqman from Gadget Haus Plus
Industry: Electrical/Electronic Manufacturing
Time Used: Less than 12 months
Ease-of-use
5.0
Customer support
4.5
Functionality
5.0
January 2016
Outstanding
Pros
The POS Software is designed keeping Cell Phone Industry in mind and is up to date with the current trends of the industry!
Cons
There is not much I could say about this except that sometimes the response time for Customer Support (which is rarely needed) is longer!
December 2014
Josh from Randolph-Macon College
Industry: Retail
Time Used: Free Trial
Ease-of-use
3.5
Functionality
3.5
December 2014
CellSmart Review
Pros
It allows for use in many places, which is beneficial to reach as many customers as possible.
Cons
I don't have any major dislikes of this product. It works well for the applications that it is used for.
January 2016
abdul from mcrtc inc
Industry: Wireless
Time Used: Free Trial
Ease-of-use
4.0
Customer support
4.5
Functionality
3.5
January 2016
Good experience so far
Pros
Repair tracking module is the best feature in the software
Cons
Not able to track employee performance in the way it should be so I can reward my employees based on their performance
March 2015
Jason from 4U-Mobile
Industry: Wireless
Time Used: Free Trial
Ease-of-use
4.0
Customer support
5.0
Functionality
5.0
March 2015
So far, I have a good experience with CellSmart POS
Pros
Epay Integration, repairs module, and employee commissions.
Cons
Sometimes, it takes a long time to open up, and sometimes it freezes.
January 2016
gustavo from OMG Wireless
Industry: Wireless
Time Used: Less than 2 years
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
January 2016
great experience
Pros
the best pos for cell phone stores really simple to use. it reminds you about pending bill payments you have.
Cons
I like everything in the software but they need to work on integration of activation portal.
May 2016
Josd from Optimus Wireless LLC
Industry: Wireless
Time Used: Less than 2 years
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
May 2016
The Perfect POS for Wireless Store!
Pros
I really like this Pos, it's simple to use it and have all what I need for the repairs.
Cons
I think it's perfect. Good Price and good Service together.
October 2016
Aakankshya from Zenorganicsalon
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 6 months
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2016
Excellent product
It is a very convenient product to use.very intuitive and user friendly.Every step is self explanatory.
Pros
Easy navigation and intuitive.
January 2019
sam from Cellularport
Company Size: 2-10 employees
Industry: Electrical/Electronic Manufacturing
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2019
Excellent customer service.
Pros
Best Pos system for your cellphone store . you will find everything that you need for cellphone store.
Cons
Actually i liked everything in this pos system compare to other pos system out there in market so every thing looks perfact.
October 2013
Mark from BSR
Time Used: Free Trial
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
October 2013
I have been using CellSmart POS for the past 4 years now, and it has probably been one of my best investments ever. I especially love features like "Customer text alerts" and "loyalty keytags" which have helped me generate more revenue and establish a strong customer base. It's just simple and user friendly software that I am totally happy with.
October 2013
Nasir from Rochdale Wireless
Time Used: Free Trial
Ease-of-use
4.0
Customer support
3.0
Functionality
4.0
October 2013
This system is very user-friendly and easy to understand. I am able to manage my business better now that I have CellSmart. My customers love when we send them a text to remind them their bill is due. Absolutely great software.
February 2017
Necati from Cell Doc
Company Size: 51-200 employees
Industry: Wireless
Time Used: Less than 6 months
Ease-of-use
4.0
Value for money
2.0
Customer support
5.0
Functionality
4.0
February 2017
Cell Smart POS costumer Review
I like the customer service and their willingness to respond to complaints.
Pros
It is very easy to train new employees to use this software.
Cons
Response time was not as quick as I wanted to have in a vendor.