About COMCASH Retail ERP

COMCASH ERP is a cloud-based retail management solution that caters to multi-channel and multi-location retailers.

The point of sale module utilizes multi-touch capabilities allowing users to navigate the menu similarly to the iPad. COMCASH POS module can support necessary hardware peripherals, including attached printers, scanners, payment terminals and scales. The POS is connected to the cloud in real-time but also offers the option of running locally in case the Internet connection is lost.

The inventory management in this solution offers users multiple units of measure to track for each product in each stock location. The customer handling allows retailers to collect some basic information right at the point of sale for quick registration, then em...


Read More

Supported Operating System(s):

Windows 7, Web browser (OS agnostic), Windows 8, Windows 10

25 Reviews of COMCASH Retail ERP

Average User Ratings

Overall

4.34 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(13)

13

4 stars

(10)

10

3 stars

(0)

0

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 25 results

October 2020

Michael from Gary's Wine & Marketplace

Company Size: 51-200 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

Excellent Cloud-Based POS -- Perfect for Hybrid Retail / Restaurant Concept

Pros

My company is a large wine retailer with 5 locations and $70M in annual sales. We recently opened a new concept that is a hybrid of retail alcohol (wine, beer, spirits), grocery, cheese, deli, and cafe. We reviewed many POS solutions but ultimately decided on Comcash. We are extremely happy with our decision. The benefits include: - Cloud Based Solution - Perfect for hybrid retail / restaurant concepts - Responsive support team - Ability to create complex products with parent/child relationship (e.g., beers with different pack sizes) - Solid API that allowed us to integrate with our ecommerce platform - Ability to create catering quotes and charge them out through the back-end

Cons

We are extremely happy with Comcash, I do not have major cons to report. There has been occassional dowtime for our deli monitors. However, it was later determined that this was a network related issue with our own store.

September 2018

Heeren from Accounting

Company Size: 11-50 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

September 2018

Great Cloud Based POS with a few caveats

Overall remote location management has become much easier for multiple locations which will allow us to grow without the worry of a solid POS and inventory management software.

Pros

Overall functionality and integration among various locations

Cons

- Lack of EBT integration - Has so much potential that has yet to be unlocked or taken advantage of. However they do a great job to constantly keep pushing out updates. If you push your recommendations you will see them integrate them into the updates. - With these updates comes various bugs that you must bring to their attention. - Their tech support/help seems to not necessarily help with the in depth issues that I run into. They are a good help to get through basic issues and anything that may cause downtime, however, any in depth issues must be taken back to the development team by the first line. Despite this they are very attentive and willing to help and try to get the correct answer/person. -Comcash Counts app seems to have a few bugs constantly that I am trying to address with them.

April 2018

Patricia from Metropolitan Concrete Corp

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 12 months

Review Source


Ease-of-use

2.0

Functionality

1.0

April 2018

Comcash looks and acts like it is from the 1980's

We used this for a full year and were never able to make it valuable for our business. We had to reinvest in a completely new software.

Pros

There is not a redeeming feature. No Pros. Regret buying it. Replaced it after 1 year. I would not recommend it.

Cons

Does not interface with Quickbooks as described. Very few reports of value. I think an old-fashioned cash register would have been better.

Response from Richard

Replied May 2018

Patricia, I am sorry you had a bad experience with our old Comcash Classic product. This product was developed in the 1990's so it will have an interface from that era. Our ERP product is what is listed and described on this site and you will see it has a very modern interface and many redeeming features. I followed up with our reseller and understand that the product you switched to from Classic is also not up to scratch so maybe you should look at our ERP product.

October 2020

Nitin from J&O's Market and Deli

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

October 2020

Comcash ERP in C-Store Environment

Pros

We have been on Comcash classic for 14+ years. We are now moving the business to the cloud POS version of Comcash. It is quite intuitive after you become familiar with the differences between the legacy and the pos systems. The development and deployment team have been very attentive to helping address our issues with the cloud based pos and to getting us closer to launching in the cloud.

Cons

The classic has become antiquated and causes many errors given our database size. The move to the Comcash cloud pos will ideally address our issues, but there have been many initial setup woes!

Response from Comcash

Replied November 2020

Thanks for your review. We agree this data migration has taken longer than anticipated, but we have worked diligently to get it right. Thank you for your patience!

June 2016

Eileen from Klees Golf Shop

Industry: Restaurants

Time Used: More than 2 years


Ease-of-use

4.5

Customer support

4.0

Functionality

4.0

June 2016

Excellent POS system for the money and ease of use

Pros

Easy to use, easy to train people to use. Crystal Reports is a good foundation. Does not require me to update software on a regular basis. Customer service/Tech Support has always been good. I've been with Comcash since 2001 (a long time!) and it was a great deal when I set it up. Use mobile scanner to update inventory and the management reports for what I need. There are many capabilities that I don't use, but there is no off the shelf POS system that is less bloated than Comcash for the $$.

Cons

Every time a pc changes, e.g., operating system, peripheral, etc. Comcash requires me to get a new code. This is a royal pain. Also, the reports are more complicated now than in the past. I can no longer get a monthly sales summary in dollars of what was sold by category or department.