





Customer information center






Supported Operating System(s):
Windows 8About ASC (Applications Systems Corporation)
Applications Systems Corporation developed Craftsman to be a jeweler's complete software solution, providing the tools to cover all aspects of their business. They have been serving clients in the industry for over 30 years and boast a very active user group. Craftsman offers Point of Sale, inventory management, Customer Relationship Management and retail accounting.
Craftsman streamlines the sales process, starting with the Point of Sale transaction. Customer data is saved, reorders are automated and inventory is closely monitored. Retailers can use metrics to make better informed decisions about product inventory, price points, and vendors, with the ability to customize to a specific store. Craftsman is deployed on-premise and specializes in multi-store and...
Customer information center
Supported Operating System(s):
Windows 8Overall rating
2.00 / 5 stars
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October 2014
Richard from Wilson Diamonds Inc
Industry: Luxury Goods & Jewelry
Time Used: Free Trial
Ease-of-use
2.0
Customer support
1.0
Functionality
2.5
October 2014
Not for those without a dedicated IT department
Pros
It's a no-nonsense, comprehensive program for running a large jewelry store or several. They don't waste time looking pretty. Screens are consistent for searches and inputs. It uses a SQL data base, so the data in files is accessible outside of the program.
Cons
It's very expensive to change anything. The team is unresponsive after the initial honeymoon period.